989 results found

1. Precision touchpad scroll jittering

   On my XPS 13 9360, I am having issues when scrolling horizontally or vertically. The scrolling is not fluid; when scrolling at low speeds, the canvas actually scrolls the incorrect direction. This is present in dropdown menus as well. It seems like there are two scrolling actions that are fighting each other, but I am not sure.

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2. Dialog windows don’t fit into a small screen, buttons at the bottom are inaccessible

   On Windows 10, using 2 screens.
   The dialog boxes for Illustrator, Photoshop and Dreamweaver display far larger than the window, meaning I'm unable to reach most of the options.

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3. Zooming malfunction when switching between windows.

   This occurs when I have multiple documents open in tabs. When I switch between tabs and scroll to zoom, it zooms in the previously opened tab, but not the current one. If I click within the document, then I can start zooming normally again.

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   Request to Contact Support  ·  Anish Kumar responded

   I am closing the ticket due to lack of response.
   Please get in touch with us at sharewithai@adobe.com or any of the other support channels – helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
   Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

4. Right Click does not work

   This is not an idea, it is a bug complaint! My right click does not work on Illustrator on anything. I just downloaded the latest version of Adobe Illustrator Version 2017 21.1.0 in hopes to correct the "right clicking" issue that was in my older version (version prior to 21.1.0). I've uninstalled and reinstalled the program and the same problem still persist. My right click does not work! This is slowing down my work and it's definitely not time efficient. Help me fix this now!

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   8 comments  ·  User Interface  ·  Delete…  ·  Admin →
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   Need More Info  ·  Anish Kumar responded

   Hi,

   Sorry for the inconvenience caused. Can you please share you monitor details. Are using a 4 k machine? On which version of Illustrator are you working on now? Please share this details it may help us to reproduce the issue .

5. キャンセルの位置 / Cancel button in Save dialog changed position in 30.5.1

   キャンセル/保存しない/保存のダイヤログの位置が30.5.1より入れ替わっている。
   30.5.1以前は保存しない/キャンセル/保存だったような気がするのですが
   位置が入れ替わっているようで作業効率が悪いです。

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6. Pressing Tab in Color panel glitches

   When adding a color to a object via the Color panel, normally you could use tab to move to the next field in the CMYK color options. Now and for the past few versions released it glitches any time you use Tab.

   To get it to work you now have to type in the number for C, click enter then click in the M, Enter/click Enter and so on, which is time consuming. If you don't do it this way it glitches after hitting.

   In the video i linked, the first try is using Tab, then the 2nd where it works is me hitting Enter after each number and then clicking into the next field.

   When adding a color to a object via the Color panel, normally you could use tab to move to the next field in the CMYK color options. Now and for the past few versions released it glitches any time you use Tab.

   To get it to work you now have to type in the number for C, click enter then click in the M, Enter/click Enter and so on, which is time consuming. If you don't do it this way it glitches after hitting.

   In the video i linked, the first try is using Tab, then the 2nd where it… more

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   Need More Info  ·  5 comments  ·  User Interface  ·  Delete…  ·  Admin →
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7. Blue share circle is misplaced under the icon

   This blue circle is very distracting and It just looks super weird. I don't know if you guys purposely did this or if it's a UI glitch with the latest update, but if you guys can get this fixed asap it would be helpful. It's SUPER distracting while trying to focus in on work.

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   Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Claimed to be fixed in the latest 30.3 general release. Please update, check, and comment back if it still happens.

8. Home and End buttons in Find and Replace misbehave

   Pressing Home and End buttons in all Find and Replace input fields should properly place the cursor at the start and the end of the text, instead of picking first and last values from the dropdown lists (like in happens in the Font Browser).
   Home and End should pick the first/last items ONLY when the dropdowns are expanded!

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9. Cursor stays invisible after exiting Presentation mode

   How to reproduce:
   Create a multiple artboard document.
   Enter presentation mode.
   Do not move the mouse.
   Use the left and right arrow keys to view all the art boards.
   Note that windows will make the mouse cursor invisible since you are not using it.
   Press ESC to return to normal viewing/editing mode.
   Now the mouse cursor is invisible.

   Work around: If you go back to presentation mode and wiggle the mouse and press ESC while the mouse is visible then the mouse will be visible in normal screen mode.

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10. Contextual Task Bar and Help Bar don’t have hotkeys and these can’t be assigned

    When I check Keyboard Shortcuts, Menu Commands, Window, I can find Control, Properties... but not Contextual Task Bar or Help Bar. So we can’t assign hotkeys for these and call these from keyboard when needed.
    Seems like someone forgot to include these slots for customization. Please expose these.

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11. The "color spectrum" in Color panel always shrinking to the minimal size and it is very annoying.

    Every time I open Adobe Illustrator, the "color spectrum" in color panel always shrinking to the minimal size. Could you please make it not change according to the size the user wants. I usually need the "color spectrum" to be full size (maximum size). That would really help us designer a lot. Thanks, Adobe team.

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12. ADOBE: FOR GOD'S SAKE WILL YOU TRANSFER CUSTOM SETTINGS AFTER AN UPDATE ALREADY

    ADOBE IT IS 2024.

    FOR GOD'S SAKE -- AND THIS IS ALL CAPS BECAUSE I'M YELLING -- ADD THE FOLLOWING CODE TO ALL ILLUSTRATOR UPDATES:

    Copy <Old Custom Workspace AND Keyboard Settings> to <New Version>

    Okay? It can't be that friggin' complicated. I'm trying to write a PowerShell VBA to do it, and I'm not a coder.

    I AM SICK AND TIRED OF HAVING TO MANUALLY GO IN AND TRY AND FIGURE OUT WHERE ALL MY CUSTOM SETTINGS ARE LOCATED AND THEN MANUALLY COPYING THEM TO THE UPDATED FOLDER.

    This might be too much for UX, but golly gee gosheroonies, why don't you create a folder called "Workspaces (Modified)" and have ALL custom settings stored in it, Workspaces, Keyboards, Menus, Toolbars.

    Oh wait, there IS such a folder, but custom settings are stored in there, in no subfolder at all, in various other subfolders.

    How about being consistent ? Even better, how about putting custom settings in a folder with the same name in the same location under ALL the Creative Cloud apps???????

    ADOBE IT IS 2024.

    FOR GOD'S SAKE -- AND THIS IS ALL CAPS BECAUSE I'M YELLING -- ADD THE FOLLOWING CODE TO ALL ILLUSTRATOR UPDATES:

    Copy <Old Custom Workspace AND Keyboard Settings> to <New Version>

    Okay? It can't be that friggin' complicated. I'm trying to write a PowerShell VBA to do it, and I'm not a coder.

    I AM SICK AND TIRED OF HAVING TO MANUALLY GO IN AND TRY AND FIGURE OUT WHERE ALL MY CUSTOM SETTINGS ARE LOCATED AND THEN MANUALLY COPYING THEM TO THE UPDATED FOLDER.

    This might be too much for UX, but golly gee gosheroonies,… more

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13. Releasing the mouse key / pen from dragging a scrollbar outside of the app’s window makes scrolling stuck

    While I'm using a stylus, if I use the scrollbar, illustrator acts as if I haven't released from the scroll bar and continues to wildly scroll, and all other features including closing the program are inaccessible. This continues even if I tab out of the program and doesn't stop until I force quit illustrator.

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    Need More Info  ·  Illustrator Engineering responded

    Hi ,

    Thanks for reporting the issue, but we are unable to reproduce the issue at our end and would need more information such as the AI build with which the issue started, Wacom device configuration, and OS details of the machine where the issue is observed.

    Regards,

    Aishwarya G Gadodia

    Illustrator Team

14. Shortcut for "New from template" does not always work on the home screen

    Open a fresh instance of Illustrator 2024 mac, use the CMD+Shift+N shortcut to open the new from template window, close it and try again. Most often the shortcut does not work. This is also the case if the shortcut is used after closing a file and returning to the home screen.

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15. Horizontal Scroll **** + mouse wheel

    On mac OS, Illustrator version 27.8

    Scrolling horizontally using SHIFT key + mouse wheel, is broken, and appears to be an obvious mathematical error.

    Expected behaviour is for the view to scroll left or right.

    Actual behaviour is that is works at some zoom levels, say 300% or 400%, but at higher zoom levels it barely scrolls a few pixels, and at 100% or less, it scrolls the entire page or worse for the smallest increment of the mouse wheel.

    It seems clear that the zoom amount has been factored into the scroll amount inversely by accident.

    This is a rudimentary feature of the UI, and important. Also a seemingly quick one to find and correct.

    Am I right?

    On mac OS, Illustrator version 27.8

    Scrolling horizontally using SHIFT key + mouse wheel, is broken, and appears to be an obvious mathematical error.

    Expected behaviour is for the view to scroll left or right.

    Actual behaviour is that is works at some zoom levels, say 300% or 400%, but at higher zoom levels it barely scrolls a few pixels, and at 100% or less, it scrolls the entire page or worse for the smallest increment of the mouse wheel.

    It seems clear that the zoom amount has been factored into the scroll amount inversely by accident.

    This is a… more

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16. Image Trace panel becomes empty when docked

    with the new update, image trace is not working properly. it keeps on being empty . and you can only choose from the options from above not in the window . then i have to always restart illustrator and close the tab of it and reclick the image trace tab for it to show temporarily because when you do an image trace then click on "advance" it will again be blank! no options just grey

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    4 comments  ·  User Interface  ·  Delete…  ·  Admin →
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17. Dialog windows move / float to the left

    Bug Report: Floating windows drift offscreen (see attached video).
    Adobe Illustrator 26.4

    I tried reverting to older versions of Adobe Illustrator, but the issue exists for them as well; To me, that suggests the problem is related to the beta macOS. I am raising this bug now because the issue could present itself as users upgrade to macOS Ventura this fall.

    System Info:
    I am running MacOS, Ventura, Version 13.0 Beta (22A5311f) on iMac M1 (2021) with 8MB RAM.

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    18 comments  ·  User Interface  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

    This issues is fixed in macOS 13 Beta 5

18. need to fix control handles

    Handles have been broken for about 10 years now, time to fix them.
    Clicking on corner tool handle, making stuff rotate, trying to stretch one direction, then it stretching diagonally.

    Things like that should not be going wrong in software as old as illustrator.

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19. Grid View fails to render grid lines at various zoom levels.

    I am experiencing a persistent problem with Gridlines not rendering correctly at larger zoom levels (for several weeks now).

    Adobe Illustrator (25.3.1)/Preferences/Guides & Grid:
    Gridline every: 72px
    Divisions: 18
    Grids In Back: Checked
    Show Pixel Grid (Above 600% Zoom): Checked

    As you can see in the attached screen shot (800% Zoom) that is not a grid.

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    3 comments  ·  User Interface  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Please confirm or deny the bug is fixed in the latest build of Illustrator.

20. If an AI doc is opened, every other AI document pops up

    Mac desktop 11.2.2, AI 25.2. Opening a new AI document, or even just selecting AI, causes documents I've minimized to the Dock to pop up. That's annoying, I minimized them because I want them available but only when I want them. Please give us an option to stop this behavior.

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