969 results found

1. ADOBE: FOR GOD'S SAKE WILL YOU TRANSFER CUSTOM SETTINGS AFTER AN UPDATE ALREADY

   ADOBE IT IS 2024.

   FOR GOD'S SAKE -- AND THIS IS ALL CAPS BECAUSE I'M YELLING -- ADD THE FOLLOWING CODE TO ALL ILLUSTRATOR UPDATES:

   Copy <Old Custom Workspace AND Keyboard Settings> to <New Version>

   Okay? It can't be that friggin' complicated. I'm trying to write a PowerShell VBA to do it, and I'm not a coder.

   I AM SICK AND TIRED OF HAVING TO MANUALLY GO IN AND TRY AND FIGURE OUT WHERE ALL MY CUSTOM SETTINGS ARE LOCATED AND THEN MANUALLY COPYING THEM TO THE UPDATED FOLDER.

   This might be too much for UX, but golly gee gosheroonies, why don't you create a folder called "Workspaces (Modified)" and have ALL custom settings stored in it, Workspaces, Keyboards, Menus, Toolbars.

   Oh wait, there IS such a folder, but custom settings are stored in there, in no subfolder at all, in various other subfolders.

   How about being consistent ? Even better, how about putting custom settings in a folder with the same name in the same location under ALL the Creative Cloud apps???????

   ADOBE IT IS 2024.

   FOR GOD'S SAKE -- AND THIS IS ALL CAPS BECAUSE I'M YELLING -- ADD THE FOLLOWING CODE TO ALL ILLUSTRATOR UPDATES:

   Copy <Old Custom Workspace AND Keyboard Settings> to <New Version>

   Okay? It can't be that friggin' complicated. I'm trying to write a PowerShell VBA to do it, and I'm not a coder.

   I AM SICK AND TIRED OF HAVING TO MANUALLY GO IN AND TRY AND FIGURE OUT WHERE ALL MY CUSTOM SETTINGS ARE LOCATED AND THEN MANUALLY COPYING THEM TO THE UPDATED FOLDER.

   This might be too much for UX, but golly gee gosheroonies,… more

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2. Plugin menu items in Select menu appear above saved selections without a divider

   Plugins can add their own menu commands in different menus.
   Specifically in Select menu, they get treated weirdly.

   Normally, without any plugins installed, the bottom of Select menu looks fine, like this:
   Save Selection...
   Edit Selection...
   Update Selection ← this is a new command added recently
   <end of menu>

   When at least one saved selection is added, Ai adds a horizontal separator and list saved selection under it:
   Save Selection...
   Edit Selection...
   Update Selection
   ————————————————
   My Amazing Selection
   <end of menu>

   Again, descent.
   But with plugins onboard it looks like the attached image.
   All plugin items are placed under the separator, above the saved presets (and if no selections are saved, there is no separator even).

   Not OK, and it always bugged me.

   The order I think makes more sense is this:
   Save Selection...
   Edit Selection...
   Update Selection
   ————————————————
   My Amazing Selection
   ————————————————
   Plugin items
   <end of menu>

   It makes the saved selections closer to their corresponding commands, and separates them from plugin items. Surely, when no selections are saved, the separator still should be there, to separate plugin ones from native commands.

   The developer told me they add the menu commands to the kSelectMenuExternalGroup, 'as prescribed by Adobe'.
   Within that menu group (not alphabetized), the menu items are added in whatever order the plugins are loaded. The developer has no control over where Illustrator chooses to add its saved selections and possibly its separator.

   Please address this.

   Plugins can add their own menu commands in different menus.
   Specifically in Select menu, they get treated weirdly.

   Normally, without any plugins installed, the bottom of Select menu looks fine, like this:
   Save Selection...
   Edit Selection...
   Update Selection ← this is a new command added recently
   <end of menu>

   When at least one saved selection is added, Ai adds a horizontal separator and list saved selection under it:
   Save Selection...
   Edit Selection...
   Update Selection
   ————————————————
   My Amazing Selection
   <end of menu>

   Again, descent.
   But with plugins onboard it looks like the attached image.
   All plugin items are placed under the… more

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3. Shortcut for "New from template" does not always work on the home screen

   Open a fresh instance of Illustrator 2024 mac, use the CMD+Shift+N shortcut to open the new from template window, close it and try again. Most often the shortcut does not work. This is also the case if the shortcut is used after closing a file and returning to the home screen.

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4. Page ruler covers contextual task bar

   The default position for Contextual Task Bar is on top left corner of the page and when the ruler is on top half of the bar is covered by ruler. The user must relocate the bar to use it properly...

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5. Image Trace panel becomes empty when docked

   with the new update, image trace is not working properly. it keeps on being empty . and you can only choose from the options from above not in the window . then i have to always restart illustrator and close the tab of it and reclick the image trace tab for it to show temporarily because when you do an image trace then click on "advance" it will again be blank! no options just grey

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6. Dialog windows move / float to the left

   Bug Report: Floating windows drift offscreen (see attached video).
   Adobe Illustrator 26.4

   I tried reverting to older versions of Adobe Illustrator, but the issue exists for them as well; To me, that suggests the problem is related to the beta macOS. I am raising this bug now because the issue could present itself as users upgrade to macOS Ventura this fall.

   System Info:
   I am running MacOS, Ventura, Version 13.0 Beta (22A5311f) on iMac M1 (2021) with 8MB RAM.

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   18 comments  ·  User Interface  ·  Delete…  ·  Admin →
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   Resolved (Comments Open)  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

   This issues is fixed in macOS 13 Beta 5

7. need to fix control handles

   Handles have been broken for about 10 years now, time to fix them.
   Clicking on corner tool handle, making stuff rotate, trying to stretch one direction, then it stretching diagonally.

   Things like that should not be going wrong in software as old as illustrator.

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8. If an AI doc is opened, every other AI document pops up

   Mac desktop 11.2.2, AI 25.2. Opening a new AI document, or even just selecting AI, causes documents I've minimized to the Dock to pop up. That's annoying, I minimized them because I want them available but only when I want them. Please give us an option to stop this behavior.

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9. Round corner not showing, object select not showing multi-select

   round corner only shows with regular select tool but not direct select tool
   when using direct select tool, would not outline selected object
   round corner mod would only show up for default shapes, if anything is divided or combined the round corner stops showing.

   Why do we need to vote for bugs to be fixed?
   shouldn't all bugs be fixed?? i mean it's not a new feature we are requesting.

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   Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   This happens when edges get hidden.

   Enable them back with View > Show Edge (or Cmd/Ctrl + H).

   
   

   Also, you can edit your corner values precisely with Corners field in Control and Properties panel. The Shape section in Transform panel allows you to do the same for live shapes.

10. Learn tab prompt covers necessary tabs

    I hate the learn tab with the fire of 1000 suns and I long for the sweet release of death to keep me from seeing this prompt I have no ability to disable.

    Every time I start Illustrator I get this prompt to use the Learn tab. I don't want to use the Learn tab, I have work to do and this prompt covers important parts of the interface that I need to do my job.

    There's no affordance to turn it off, the links just open a tab I do not want. It take 3 click to dismiss it every time I open the app.

    Why do you hate me, Adobe developers?

    I hate the learn tab with the fire of 1000 suns and I long for the sweet release of death to keep me from seeing this prompt I have no ability to disable.

    Every time I start Illustrator I get this prompt to use the Learn tab. I don't want to use the Learn tab, I have work to do and this prompt covers important parts of the interface that I need to do my job.

    There's no affordance to turn it off, the links just open a tab I do not want. It take 3 click to dismiss it… more

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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    This got solved by eliminating the Bulb button altogether. Instead we now have the Discover panel now, which can be called with Help > Illustrator Help / Tutorials / What’s New(they all lead to different sections of the same panel).

11. Can’t overwrite values in size fields of the New Document dialog

    When creating a new document, you cannot click into width or height box and select as one and overwrite - previously you could do this.

    You have to use backspace — incredibly irritating. Please fix.

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    Need More Info  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    Thanks for reporting the issue , Illustrator team really appreciate this.
    Unfortunately we are not able to reproduce this issue. Could you kindly provide the following information to help us nail this down :

    1. Kindly provide a short recording with some steps with which you are facing the issue and share with us in a zip file on ShareWithAI@adobe.com .

    Thanks and Regards ,
    Ankit Goyal
    Illustrator Team

12. Illustrator 25.0.0 breaks precision of metric units when working under custom created workspace

    When I create custom workspace and want to make new object, and when I type dimensions in the dialog box, Illustrator breaks dimensions, e.g. 250 mm becomes 250.5 or 250.06 or 249.999 or else. This also happens when I open previously created documents with exact dimensions, e.g its dimensions become broken.

    Note that this is happening only with custom workspaces created, and the problem persists even if I switch back to the default workspace. The only working solution is reinstalling Illustrator and working under any of the default workspaces, which is driving me nuts. Please fix it.

    MacOS Mojave 10.14.6

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    Need More Info  ·  1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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13. Navigator does not change view

    In V24.02(win10, 64bit) the Navigator panel does not change the View. Wherever you click in the Navigator, the view is just moving in diagonal direction slowly.

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14. No touchpad gestures on Windows 10 devices (with precision touchpad)

    Gestures on the touchpad are currently not supported in nearly all Adobe CC Apps, Illustrator being one of them.

    On Windows 10, there is no way to scroll diagonally on a touchpad, nor can you use a "pinch to zoom (in/out)" gesture. Scrolling is limited to horizontal and vertical dimensions, there is no panning.

    I'm using a Surface Book 2. With its touchscreen, I am able to use these gestures. On the touchpad however, this isn't possible.

    My workflow is heavily slowed down by this. I've been using a Macbook before and all gestures were supported - why isn't that the case on Windows?

    Microsoft provides precision touchpad drivers for many devices. These drivers create a great touchpad experience on any device using them. It's the way forward for Windows 10 laptops. Many programs use this, so there is no excuse why Adobe couldn't.

    I would love being able to use these gestures. They would speed up everyone's workflow significantly and create an ease of use I come to expect from all of the Adobe CC Apps.

    In Adobe XD, these gestures are available, although they are aren't smooth and a bit unresponsive. I'd suggest to fix those ones too.

    Gestures on the touchpad are currently not supported in nearly all Adobe CC Apps, Illustrator being one of them.

    On Windows 10, there is no way to scroll diagonally on a touchpad, nor can you use a "pinch to zoom (in/out)" gesture. Scrolling is limited to horizontal and vertical dimensions, there is no panning.

    I'm using a Surface Book 2. With its touchscreen, I am able to use these gestures. On the touchpad however, this isn't possible.

    My workflow is heavily slowed down by this. I've been using a Macbook before and all gestures were supported - why isn't that… more

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15. Expand Appearance is greyed out in 2019 compare to CC2018, same doc, same selection, it is enabled.

    I have a document which, when I select certain objects in CC 2019 - Expand Appearance isn't available and Expand, when used, doesn't give the expected result. Exact same document, exact same selection in CC 2018 and Expand Appearance is available, and when clicked, works perfectly and as expected.
    FYI - the selection has a number of Transform effects applied to it.

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    Request to Contact Support  ·  Ashutosh Chaturvedi responded

    we will need someone to have a look at the file to determine the issue.
    Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html .

16. Artwork windows not consolidating to the center window

    Since updating my Illustrator for a week or so ago... when I open artwork the artwork does not open and I am unable to consolidate art windows into the main window. Seems like some sort of bug. The only way I can bring open files is by navigating to Window > Arrange > Float all windows. When I drag the window back into the main panel it disappears. The open screen will not go away.

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17. Tool panels are enlarged or scaled up

    Updated to Illustrator 2019 - workspace panels have increased dramatically in size - see screen grab of Illustrator and the same area in photoshop.

    Solutions helpful as I cannot have as many panel open as they now take up so much space!

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    Resolved (Comments Open)  ·  10 comments  ·  User Interface  ·  Delete…  ·  Admin →
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18. Panels load on different screens

    The setup: I am working on 2 4K Monitors. 1 is a 32" LG and the other is the 24" Wacom Cintiq Pro (however, this happens regardless of what type of monitor you have). I don't spread my workflow between monitors like some people do, I prefer to have browsing on one and my Illustrator workspace on the other. However, since I do work with a Cintiq I very often swap my workspace from my Cintiq back to my monitor. Here is where the problem lies!
    Whenever I activate any dialog box/panel (Rotate, Save, Mirror, Scale, Simplify ...any of them) on my main monitor (Monitor 1) it pops up inside of Illustrator just like it should. If I drag my entire Illustrator program and begin to use it on my Cintiq (Monitor 2) and I try to activate any of the dialog boxes they still continue to pop up on Monitor 1. This is a huge waste of time because now what has to happen is I have to put my pen down, grab the mouse, drag the dialog box over to Monitor 2 and then resume my workflow.
    I have to do this for every dialog box that I use and then Illustrator will remember to open them in Monitor 2, UNTIL the monitor gets turned off, I restart or I flip back to Monitor 1 for my main screen, in which case I have to repeat the process all over again.

    What I expected: That the program would autosense the Monitor you are working on and load all panels and dialog boxes on that monitor or which ever monitor your main illustrator artboard is activated on.

    My operating System is 64 bit Windows 10 and I have the latest 2018 CC version of Illustrator.

    The setup: I am working on 2 4K Monitors. 1 is a 32" LG and the other is the 24" Wacom Cintiq Pro (however, this happens regardless of what type of monitor you have). I don't spread my workflow between monitors like some people do, I prefer to have browsing on one and my Illustrator workspace on the other. However, since I do work with a Cintiq I very often swap my workspace from my Cintiq back to my monitor. Here is where the problem lies!
    Whenever I activate any dialog box/panel (Rotate, Save, Mirror, Scale, Simplify ...any of them)… more

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19. Panel "Dropdowns" appear on wrong monitor

    If the Panels are on a second/external monitor on Mac OS, Illustrator renders the dropdown information (ie font size, stroke width, arrowhead type, rotation, Transparency type) not on the second monitor, but back on the Main monitor/iMac.

    The example shown has the latest build, with panels on the right monitor and artboard on the iMac screen. Trying to select from the Stroke Width drop down menu puts the options on the iMac screen instead of within the Stroke Panel.

    Photoshop doesn't do this, so it's not an Apple thing. Illustrator team, please fix this!

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20. Document as tabs does not work

    Cannot get Open Documents as Tabs to work. If more than one document is open how can I switch between documents.

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