Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
355 results found
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「すべてのアートボードを再配置」を間隔がアートボードが隙間なく隣接する形で適用したのちに、アートボードを新規作成すると強制終了する。
オペレーティングシステム windows 10 Home 19042.1083
Illustrator 25.4.1再現手順：
1.アートボードを2つ以上作成
2.アートボードウインドウの「ずべてのアートボードを再配置」にて間隔を裁ち落としが重なる形で、完全に隣接する値で適用する。（裁ち落としが四方3mmであれば、間隔は-6mm)
3.アートボードウインドウの「新規アートボード」ボタンにてアートボードを作成する。
4.Illustratorが強制終了する。アートボード間に少しでも隙間がある場合は再現せず。当方の環境では同様の手順で例外なく強制終了しました。
よろしくお願いします。
2 votesIllustrator 製品版フィードバックへのご協力ありがとうございます。
ご報告いただきました問題について検証した結果、以下の条件で Illustrator がフリーズする現象を確認いたしました。
複数アートボードを再配置する際に、アートボードエリアの間隔を「0mm 以下」に設定し、その後、新規アートボードを追加するとフリーズし応答しなくなる。
裁ち落としの有無に関係なく、アートボードエリアが重なる設定だと発生します。
Illustrator ver.25.4.1、ver.24.3 の macOS と Windows の両方で再現いたしました。今後、追跡調査を行います。
開発に進捗がありましたら、こちらでご報告いたします。よろしくお願いいたします。
Illustrator チーム -
Can't delete artboards
Can't delete artboards in latest beta with latest macOS beta when using the backspace key and the artboard selection tool.
2 votes -
Convert to Artboards doesn't work if there are Sublayers on the same Layer
I get the following error message when I try to convert a Rectangle to an Artboard when the rectangle exists on a layer that also contains a Sublayer:
"To create Artboards, select non-rotated rectangles that are not clipping masks."
OS: macOS Big Sur Version 11.5
Illustrator Version 25.4
2 votes -
Rotated Artboard
BUG: Some how the artboard is rotated and unable to keep it straight. The entire document is rotated and it is difficult to work that way. Can this be fixed ASAP?
Mac OS: 11.4 (20F71)
Illustrator Version 25.3.12 votesIllustrator can rotate the view. Perhaps you accidentally did that with adding Shift while panning with Space held?
It can be reset with the field in the bottom left corner, next to Zoom level, or with the View > Reset Rotate View command.
You can read more about rotating the view here: https://helpx.adobe.com/illustrator/using/rotate-view.html
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Extremely slow to drag items, zoom in and out shows glitches
Mac OS Catalina, ver. 10.15.7
MacBook Pro (13-inch, 2020, Four Thunderbolt 3 ports), 2,3 GHz Quad-Core Intel Core i7, 32 GB 3733 MHz LPDDR4X, Intel Iris Plus Graphics 1536 MBIllustrator: 25.2.3
Illustrator is very slow at times and shows the rainbow wheel when I'm trying to move objects (even simple ones) around the artboard.
Also when zooming in and out the artwork becomes glitched (shows some fragments duplicated or parts of the artwork disappear). Restarting the program temporarily fixes the issue.2 votes -
Artboard size doesn’t match the trim box in Acrobat
This file has an artboard size of 10mm in Illustrator, yet when opened in Acrobat the trim box shows as 10.283mm rather than 10mm. Why is this?
2 votes -
Illustrator 25.2.1 Keeps losing links to images
I have a document that contains many imported images, every time I close it and reopen it I have to relink all of the images again. The links panel shows me the file name and the path but all that is on the artboard is a black square.
It has also been crashing more lately so of course I have to relink the images when I get it back up again.
Embedded images seem to stay but as we all know the file size is going to get crazy.
2 votes -
Actual Size View not to depend on Artboard
Actual Size View command (cmd+1) brings you to 100% Artboard view instead of 100% current view. If you are drawing way off any artboard, that command takes you to a completely different place from where you are.
Instead, I expect this command to have the same result as typing 100% in Navigator window or double-clicking Zoom tool.
I would also appreciate it if it respected the settings in Prefs>Selection>Zoom to Selection checkbox (currently the zoom box at the bottom of the window respects that, but the same box in Navigator panel doesn’t — which also looks like a bug).
Thank…2 votes -
Couldn't create a new document
Couldn't create a new document, it's doesn't work anymore and showing so laggy. Please fix these bugs.
I think you should take better steps to solve it.2 votes -
Artboard copying with hotkey [ bug ]
macOS Catalina 10.15.7
Illustrator 25.0.1- Select current artboard, option drag to copy
- Artboard moves instead of creating a copy
- When trying to undo, artboard returns to previous location while artwork remains in new location
- Required to press undo 5-10 times as artwork slowly inches its way back to the original artboard
2 votes -
Page size error and wrong PPI
I have a big problem.
I want to the print an A4 template (pixel size must be 2480 pixels x 3508 pixels print resolution), but if I open the template I see always this size 595 pixels x 842 pixels (screen resolution).
I chance the PPI to 300 in Rasterize menu, but the page size remains the same.
I hope you can help me.2 votes -
Art board non stop sliding to the right
I use the latest version of the Illustrator on Windows and this bug appeared recently. (After I started to use Illustrator on my iPad and sync my documents with the cloud )
When I open a new or existing document, the art board starts moving to the right and I’m unable to stop it. I reinstalled the app and restarted my laptop and still the same happening. Please help!2 votes -
Import Multi Page PDF Font Outlined
Single page import retain font formatting but automatically outlined when multi page PDF imported. Can this be fix? thanks.
2 votes -
Graphics do not show when document is opened, only in preview
When I open a document with several artboards that was created in the 2019 edition of Illustrator I can see all images in the preview - but when I open the document there are only empty artboards. How can I avoid recreating all my artwork?
My Illustrator is updated to the latest edition and the technicians have deleted all previous versions. My computer has 16 GB RAM, x-64 and runs the Windows 10 pro.2 votes -
Previews Stop Functioning.
After Illustrator has been open and multiple files are open on tabs the previews on the artboards stop functioning. Opening new files don't function correctly either.
2 votes -
Permanent side scroll
When I start a new file or open an existing file, the artboard side scrolls automatically to it's outermost edge. I cannot work on any file.
2 votes -
Select > All menu command also selects all artwork instead of all artboards only
With the Artboard tool selected, choosing Select > All selects not only the artboards, but all of the artwork—even artwork outside of the artboards.
2 votes -
Guides not scaling correctly on copy/paste into large canvas
If I copy a 5"x5" rectangle from a regular document and paste it to a large canvas document, it remains 5"x5", as expected.
However, if I convert the same shape to a guide and then copy it from a regular document to a large canvas document, the guide becomes 50"x50". This really makes things difficult when copying guides and artwork together into a large canvas.
2 votes -
Stroke weight defaults to 10pts on oversized custom Artboard
If I create a new document one of the standard sizes, say Letter... then draw an object and apply a stroke... the stroke size defaults to 1pt as it should. However, if I define a new custom oversized artboard, say 500 inches square, then draw and object... when I apply the stroke, the size defaults to 10pts.
2 votesDoes it behave any better in the latest Ai builds?
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File gets opened twice
I have to work remotely from a server at my job. For months now, Illustrator will create these strange duplicates of a file I work on, even if I haven't saved the file. There's no pattern to when these files are made, as I sometimes use a variable import script to batch multiple files at once, but not all files are duplicated. Please refer to the screen capture I included.
In that folder, there should only be 2 AI files, man and woman. But without my prompting, it created those duplicates, and they can't be deleted without rebooting your computer…
2 votes
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