Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8058 results found
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New swatch is NOT global by default
- Use the color panel to customize a fill or stroke color.
- Drag the fill or stroke box into the body of the Swatches panel to create a swatch for the color.
- Swatch is not global as stated in https://helpx.adobe.com/illustrator/using/whats-new.html
3 votesHi,
Thanks for reporting the issue.
We have logged the bug with id AI-4209739. Once the issue is fixed we will let you know.Thanks & Regards
Nitish Agarwal -
Opacity and Mask Define Knockout Shape - not working with GPU Preview
Opacity and Mask Define Knockout Shape - This option does not work if GPU Preview is enabled.
3 votesPlease get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Transparency mask not displaying correctly, exporting error
When using transparency mask, strange bars of masked areas appear in the artwork. This error occurs in when I export the graphic as a jpeg, etc.
3 votes -
CC 2018: The 'undo count' button in preferences is not responding
Basically, I can click it but it doesn't respond.
It's impossible to change the value.See video of the bug:
https://www.youtube.com/watch?v=gSnDwWVZnhs3 votes -
Trackpad zooming causing an earthquake on Illustrator CC 2018
Zooming in via the trackpad causes an unexpected earthquake-like glitch. Zooming in via keyboard shortcuts work as expected.
Also, at the end of the video, I show off the full screen bug, which has been present since CC 2017 version after updating to High Sierra. This also happens in probably all other applications (its like this too I believe in Ps and Id) Thought that would've been fixed by now! Thanks.
3 votes -
Zoom to Selection Doesn't Work within Text
When I zoom in on Illustrator CC (21.1.0) it works great, zooming in on the object I have selected. The problem occurs when I have a bit of text within a larger textbox selected. When I zoom in, instead of centering around the object, it zooms in on the center of my screen, often putting the selected type out of sight.
(If I have the textbox itself selected, it's fine. It's just if I'm using the type tool to select and edit type.)
3 votesPlease accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Ctrl+F
Antigamente, o ctrl+F (colar no local) colava a forma no mesmo local independentemente da camada ou artboard. Hoje ele cola apenas na mesma camada na qual foi recortado ou copiado. Isso é muito ruim pois temos que direcionar para a camada desejada manualmente. Acho que isso é um bug visto que a função perde o sentido.
3 votes -
Allow Shift + arrows in an input field to always add 10 (like in Photoshop) instead of rounding up to a 10 first
In illustrator if you change sizes using shift + arrows in the top bar, it rounds up to the nearest 10 and then goes up in 10s. In photoshop it doesn't round up just increases by 10.
I think it would be better to be able to choose which mode to use as sometimes I prefer either depending on what I am doing.
3 votes -
Kerning information in character panel not displaying correctly
Illustrator 21.1.0 (64 bit)
Create a text box with some text, set kerning to Auto
Create another text box with some text, set kerning to Optical.Select first text box, the kerning will display as auto but on the drop down menu optical is ticked.
The drop down menu will always display the last used option as ticked, regardless of what the current selection is set at.
3 votes -
release to layers not working
release to layers not working. Does it for 1 group or sublayer, but not for all of them. Had to open CC 2014 to get it to work.
3 votesRequest to Contact Support ·
AdminIllustrator Engineering
(Software Engineer, Adobe Illustrator)
responded
Please get in touch with us at sharewithai@adobe.com or any of the other support channels – helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.Warm Regards,
Mohit Agarwal | Lead Software Engineer – Illustrator -
Meta data in SVG file ignored
Meta data defined in a svg file are ignored by AI when opening file so no more available once the file is saved. Option shall allow keep or ignore meta data in an svg file to avoid broking the file.
See attached file.3 votesHi Alexandre,
Thanks a lot for sharing the attached file and opening this feature request. We are currently reviewing this SVG round-tripping request.
Thanks,
Dirk -
IllustratorSaveOptions in C# .NET is not working anymore as expected
For more than a decade the following Illustrator script has been applied via C# .NET in combination with all existing Illustrator versions (sourcecode):
typelib.IllustratorSaveOptions saveOptions = new typelib.IllustratorSaveOptions();
saveOptions.Compatibility = typelib.AiCompatibility.aiIllustrator8;
saveOptions.FlattenOutput = typelib.AiOutputFlattening.aiPreserveAppearance;
DestDoc.SaveAs(sPath, saveOptions);All over the internet we see a lot of people using the same code above (applying the exact same idea) also in other programming languages.
Following test has been done with Illustrator versions CS, CS2, CS3, CS5, CS6, etc. on the latest Windows 10 operating system and VS2012: draw 2 intersecting rectangles: above yellow, the other red. A transparency Difference has been set on…
3 votes -
Can only open 1 Ai file at a time
Can only open one Ai file at a time. If current Ai file open is open in Illustrator and you try to open another file concurrently through all means, it will not open. The only way around this is to open each file in a different version of Illustrator, or completely close Ai to open the new file.
3 votes -
javascript doc.close() after error
https://forums.adobe.com/message/9853322#9853322
for detailsWhen you close the file in the script
After that, an error (1346458189 ('PARM')) occurs with high probability.
Closed processing is closed up to what is not closed or can not be closed
It looks like a bug.3 votes -
Repeat scale
- Scale an object NON UNIFORMLY using Scale tool.
- Select new object.
- Option-click to choose point of scaling and bring up dialog box.
- The previous NON-UNIFORM scale percentages are displayed, but UNIFORM is highlighted. Clicking the radio button next to NON-UNIFORM simply applies the UNIFORM value to the NON-UNIFORM values.
3 votes -
Stop Button not Working
If I open something but I changed my mind, I see there's a stop button while it's loading, but I can click on that stop button all I want, it doesn't want to stop. What's the point of having a stop button then?
3 votes -
CC2014 No artboard names (macOS Sierra - 10.12)
When using Illustrator CC2014 with macOS Sierra (10.12.6) no artboard names appear. Can this bug be rectified please?
3 voteswe can’t reproduce the issue on the latest version of Illustrator. CC 2014 was not supported on 10.12 we advise an upgrade.
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Illustrator will not start. Adobe Illustrator quit unexpectedly during the previous launch....Run Diagnostics or Launch Ilustrator
Illustrator was working fine for the last year on this computer and yesterday decided it did not want to start anymore. All other adobe products open just fine, except illustrator. I've been searching for the last hour for answers and nothing. What gives adobe.
I've tried uninstalling and reinstalling, adobe cc cleaner, deleted prefs, and still keeps crashing.
Here's what happens:
1. Click on launch Illustor from Creative Cloud app. The Creative cloud app blinks for a second as if its trying to open illustrator but nothing.
2. Click on Launch again. Popup - Adobe Illustrator quit unexpectedly....Click Run Diagnostics…3 votesPlease get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Warm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator -
Pathfinder Minus Front releases compound shapes from their compoundedness except when the compound is a negative space.
Pathfinder Minus Front releases compound shapes from their compoundedness except when the compound is a negative space.
3 votes -
Snap to Point causes jumping with long Guides
I'm using very long guides to create a custom angled grid, and use Snap to Point to snap paths to intersections of those guides. However, sometimes the Snap to Point causes "jumping", i.e. it tries to snap to the intersection, but when it does, it scrolls the document a tad upwards, and hence goes immediately out of snap. Sometimes it even causes jumps of hundreds of millimeters. It doesn't always happens, but only with some guides intersecting in some points. I cannot really say what actually makes it happen.
I created a test file to where I isolated only three…
3 votes
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