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Illustrator (Desktop) Bugs

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  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
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7718 results found

  1. Blend Tool Not Distributing Spaces Correctly

    When using the blend tool and selecting the "distance between" mode, it is messing up. If I want as many steps as is possible with 3./4" gap between them, I used to be able to select blend and apply distance and the gap would remain constant at 3/4" between pieces that blended. Now, the space is being changed each time which eliminates the utility of distance between. Please fix this, it's ruining the blend mode. If this is the way you are doing it, you need to add a Distance Bertween function that calculates a constant distance between graduating elements.…

    2 votes

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    1 comment  ·  Blends  ·  Admin →
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  2. Eliminate the "sticky" selection tool

    The latest 27.8.1 version selection tool acts like a magnet after an object selection and will often drop/release the selected object with wild and random predictability. It's a horrible bug. Unfortunately, I have to use Illustrator in my job. This is nothing like I've seen in all the decades of using Illustrator. Lots of UNDOs. I'm going to revert back to the previous version.

    2 votes

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    1 comment  ·  Selection  ·  Admin →
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  3. Can't move the Recolor Panel on a small screen

    My screen resolution is 1366 x 768, I am facing this problem since I started using this laptop (HP EliteBook 850 G3): everything in Illustrator is working fine, but I am not able to move Recolor Panel, because the top section of recolor panel is hidden under the ruler, I have to hide the ruler and how somehow hardly I can move the panel.

    2 votes

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  4. Illustrator's Extended Artboard scaling PDFs down 10% (normal), but ALSO changing resolution of placed raster images. (not normal)

    I work with people providing oversized graphics for convention displays. The new extended artboard is welcome, and people are using it, and when they export to PDF for print, the giant dimensions gets scaled down to 10% so it's compatible with older PDF versions. And then the printer can just scale 1000% to make the layout its normal size. While this is awkward, it's fine and can work.

    But what I discovered today is that scaling down to 10% changes the resolution of placed raster images. So, when that file gets scaled up 1000% any placed images are a lower…

    2 votes

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  5. Paragraph Styles: Where has Paragaph Direction for Middle Eastern Version gone? (AI ME 2024)

    1. Mac OSX Monterey 12.6.8 (21G725)
      Mac Pro (Late 2013)

    2. Illustrator 2024 Middle Eastern Version (27.9)

    3. Problem is on Paragraph Style:
      While under General on the left column I can see under "Indents and Spacing" that my Paragraph Direction is set to "Right to Left", I can't find this definition where is should be, on the left column under "Indents and Spacing". It is missing.

    4. Paragraph Direction should appear under "Indents and Spacing" on the Paragraph Style options.

    2 votes

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  6. .svg QR code generated with Adobe Express does not open properly

    When I generate .svg QR codes in Adobe Express, I cannot open them properly in Illustrator. An error message appears. There is a way to manually correct it, but well, it would be useful to save this hassle.

    2 votes

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    4 comments  ·  Other...  ·  Admin →
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  7. Illustrator 27.9 introduces severe choppiness when panning with fingers on trackpad rather than Hand tool

    When panning with the Hand tool, performance remains intact and panning is smooth. When using trackpad or mouse to move the canvas, frame rate is severely low, 10 fps, even on an empty document. This is a new issue that has existed in the past but had been resolved sometime in the past year or two.

    Using a MacBook Pro with M2 Max 38-core GPU running macOS Ventura 13.5.2, the latest as of now.

    This issue reduces efficiency and hampers productivity, making it unpleasant to navigate small documents and impossible to navigate large ones with multiple dartboards.

    Uninstalling and re-installing…

    2 votes

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    1 comment  ·  Performance  ·  Admin →
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  8. All symbol instances reset after in-place editing the master instance

    Ai 2023 (27.7 it says in the info), MacBook Pro, MacOS Ventura (13.3.1 (a)). When I enter an in-place symbol editing mode, and, still in that mode, enter another in-place editing mode (so there are two nested symbol editing modes), and, delete some path in the nested symbol, all instances of that symbol get reset, and work (in our case a lot of work) is lost.
    When I first exit the initial symbol editing mode, and then enter the symbol editing mode for the other symbol (thus avoiding the nesting of editing modes), the instances don't reset.
    I didn't notice…

    2 votes

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    3 comments  ·  Symbols  ·  Admin →
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  9. Cannot select multiple files from creative cloud to place

    ctrl or shift key cannot be used to select multiple files from creative cloud to place. However, I can select and place multiple files from my computer.

    2 votes

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  10. Classic 3D transformations not working

    Classic 3D Transforms are working but acting weird. I created a square and tried to do a classic 3D Isometric Top Transform and it kind of worked, but it was as though it was missing a big triangle out of the front corner. I expanded the object thinking that perhaps it was a display issue and even the expanded version has the missing piece.

    2 votes

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  11. Disparition du texte curviligne lors de l'enregistrement d'un PDF et lors de la réouverture du fichier Illustrator 27.8.1

    Microsoft Windows 11 (x64 bits), Illustrator 27.8.1

    Les textes curvilignes créés à partir de cercles et stockés dans une couche de texte disparaissent lors de l'export en pdf. Ils sont toujours présents dans l'arborescence des couches qui elles-mêmes sont en statut « visibles » mais les textes en question ne sont plus visibles dans la vue en plan.

    Le texte réapparaît lorsque l'on clique sur l'emplacement du texte curviligne pour l'éditer, le texte se rafraichit et réapparaît.

    Bug similaire à https://community.adobe.com/t5/illustrator-discussions/text-on-path-curve-is-disappearing-after-reopening-the-file-in-illustrator-v27-7/td-p/13966304

    2 votes

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  12. Insufficient data for an image

    Saving as .PDF from .AI gives me this warning if I am using any type of image (.JPG, .PSD, .TIFF, .PSB) over 100MBs. When the PDF starts to open in Acrobat the warning comes up.

    Machine: Mac Studio 13.5.1 (22G90)
    Illustrator 27.8.1

    I solved the problem by going back to version 27 and exporting one of the files that I was having issues with.

    2 votes

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  13. Wacom Driver Error

    There is a Wacom Driver error every time we open Illustrator, but there has never been a Wacom device on this new PC, and it is not enabled in Devices, It happens every time it is loaded. Support have removed and re-installed but the error persists.

    2 votes

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    1 comment  ·  Launch  ·  Admin →
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  14. outline stroke error on live paint group

    If you try to outline stroke in a live paint group, Illustrator throws an error (The operation cannot complete because of an unknown error [PARM])

    2 votes

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    3 comments  ·  Strokes  ·  Admin →
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  15. Illustrator Window hopping around constantly - unusable

    A lot of times when I use any illustrator function, like switching to layers, switching panes, or choosing any tool - the window just jumps away.

    What the heck is that? It makes it unusable because my window just jumps around on the screen?

    2 votes

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  16. Inserting a dash followed by a space makes the dash uneditable

    When using the type tool, inserting a dash, spacebar, and then typing makes the dash undeletable. So type: - ohio with Myriad Pro Regular 12pt. the — is not able to be backspaced to remove, it is almost like it is adding a tab spacing. If you create outlines of text then you can select and remove, but text is uneditable at that point.
    27.8.1 (64bit)

    2 votes

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  17. Comands doesn´t work

    No funciona ningún comando con el teclado. Ni si quiera acercar y alejar.

    2 votes

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    1 comment  ·  Tools  ·  Admin →
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  18. Keyboard Shortcuts Issue

    I've encountered a bug where keyboard shortcuts, such as Ctrl+C, Ctrl+V, and Ctrl+Z, are not functioning correctly. This issue is happening consistently.

    2 votes

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    1 comment  ·  Actions  ·  Admin →
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  19. Linked ai file being cut off

    a Flattened tiff is opened and then saved in illustrator with a mask as ai. It is placed in another ai. file and when that happens part of the image is cut off, and its not part of the mask. I tried making sure there was only one layer in photoshop and in illustrator, resaved it different ways and still comes out the same. seems to follow a few particular files and sometimes appears all black or part of it black or just cut off. the files are no different than the ones that do work.

    2 votes

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  20. Transparency grid turns off when panning or zooming

    Transparency grid is not active when panning or zooming in a document creating constant flickering when moving around in a document.

    2 votes

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