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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8130 results found

  1. Once you start typing a font name in the Font Browser the scroll wheel stops working

    Once you start typing a font name in the Font Browser the scroll wheel stops working.
    Several of the other menus don't scroll either. For example, the units dropdown in the create new document window.

    Arrow keys still work.

    2 votes

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  2. Missing fonts with asterisk still appear in Illustrator font menu — even after cache cleanup

    Illustrator keeps showing missing fonts with an asterisk (*) in the font menu, even when those fonts are no longer installed or active.

    This happens even in new blank documents and after multiple attempts to clean caches and reset preferences.

    It makes the font list cluttered and hard to navigate, especially for users who work with many typefaces.

    Please consider adding an option to hide missing fonts from the font menu, or improve the way Illustrator handles font references and cache rebuilding.

    This issue has been affecting productivity and font management for a long time.

    2 votes

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  3. Phantom objects in Finder Preview and when imported into Photoshop

    I'm on MacOS. When previewing an .ai file in Finder, there will often times be phantom objects visible in Finder Preview. These objects are always duplicates of whatever is actually visible on the artboard-- usually it's a phantom object in the position the object was in the last time I saved the file. When I open the .ai file in Illustrator, those objects do not exist. The objects are not hidden; they are not on some other layer. This is particularly problematic because those phantom objects are still there if I open the .ai file in Photoshop. If I add…

    2 votes

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  4. Live text converts to outlines when copying and pasting within Illustrator

    When copying artwork that contains live (editable) text and pasting it within the same document, or between Illustrator documents, the text objects intermittently convert to outlines (rendering them non-editable). This occurs with both area type and point type.

    This is happening with brand new files (not old ones). Dragging from one Illustrator document to another (correctly) brings in editable text, but I've ensured no third-party clipboard managers are enabled.

    2 votes

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  5. 画像配置の際のフォルダ When placing or relinking images, Illustrator no longer remembers the folder location

    画像配置の際、複数回使っている同じ画像でもフォルダを記憶してくれず、大変に困っております。
    以前のように、一度フォルダを指定したら同じ場所を自動的に参照してくれる仕様に戻していただきたいです。
    制作作業において非常に不便で、効率に大きく影響しています。

    When placing or relinking images, Illustrator no longer remembers the folder location — even for multiple links that use the same image.
    It would be very helpful if Illustrator could once again remember the previously used folder, as it did before.
    This current behavior is extremely inconvenient and has a serious impact on workflow efficiency.

    2 votes

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  6. Generate Image says the the prompt is against guidelines

    So I asked the system to generate an image. Oddly it’s against guidelines, but getting absolutely no problem in Adobe Stock. Why??

    2 votes

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  7. Use Artboards option disabled when exporting as PDF – even in new multi-artboard documents

    Description:
    In the current Illustrator version, the ‘Use Artboards’ checkbox in File ▸ Export ▸ Export As... ▸ PDF is greyed out and cannot be selected.
    This happens even in a new document with multiple artboards (e.g. 3 pages with simple shapes).

    Steps to reproduce:
    1. Create a new document with 3 artboards
    2. Add simple objects on each artboard
    3. Go to File ▸ Export ▸ Export As… ▸ Select PDF
    4. → “Use Artboards” option is greyed out

    Expected result:
    “Use Artboards” should be selectable so that Illustrator exports each artboard as a separate PDF file.

    Actual result:…

    2 votes

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  8. Alt & drag to copy not working.

    I only read one post about this problem with a GIF example. I'm working on Windows desktop, every time I try to alt + drag to copy something, at first it creates a copy, but when I release the mouse or keys (tested many combinations), it ends up only moving that object to that place instead of creating a copy. It's really frustrating because it's making my job difficult.

    2 votes

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    4 comments  ·  Tools  ·  Admin →
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  9. Created Dimensions change their snapping positions

    I wanted to use the Dimension tool but I’m afraid it really needs some work and can only be used when your drawing is finished.
    Here is a quite of bug that happened: I was adding another space and other dimensions. Apparently it changed my previous one with a certain angle (I didn't rotate anything though).
    I did realize at that time and can't even go back to when it was good.

    2 votes

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    2 comments  ·  Tools  ·  Admin →
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  10. Text is not working

    My textboxes are empty including those that use to have text in it. I can create or select and edit them but when I type something in, nothing appears. If I try to select a text layer thats connected to a group, it randomly changes to selecting the parent/group.

    2 votes

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  11. 2 votes

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  12. Exported EMF file gets corrupted

    Illustrator (desktop version) version
    Windows 11 Pro 24H2 Illustrator 2025 Ver. 29.8.2

    1. Export EMF file
    2. Open the exported EMF file

    Expected result: the file opens

    Actual result: a message appears stating the file is corrupted when attempting to open it.

    2 votes

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  13. GPU rendering & mouse with indents (stepping) scroll wheel = blurry graphics

    When scrolling with a scroll wheel that has indents, the GPU rendering causes blurry graphics at the beginning of the newly rendered pars that come into the workspace. See attachment.
    It takes half a second to render that portion of the screen in normal quality on a Mac Studio Max! This machine should render fast enough to see no blurry parts. (120fps games as an example!)
    I suspect Ai 29.8.2 to have a render engine problem. It’s just too slow. Other apps like Figma, Affinity Designer render the same documents 100x faster.

    2 votes

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  14. 2 votes

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    1 comment  ·  Other...  ·  Admin →
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  15. PARM Error after switching from Illustrator CC2023 to Illustrator CC2025

    ILLUSTRATOR PARM ERROR MESSAGE
    Hello everyone,
    I am trying to resolve a PARM issue that users have been facing since migrating from CC 2023 (27.9) to CC 2025 (29.8.2).
    System: macOS 15.6.1
    Apple M1 Max
    64 GB
    The error message appears on many files, significantly slowing down file editing and making Illustrator extremely slow.
    The only solution I have found is to reset the Illustrator preferences. This solution temporarily fixes the issue, but then it switches back.
    When this happens (regularly), Illustrator becomes impossible to use.
    I am looking for information on this issue. Is it a hardware issue, RAM,…

    2 votes

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    1 comment  ·  Other...  ·  Admin →
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  16. Images and Shadows Not Rendering Correctly

    I am having issues with build 29.8.2.
    When I link photos to my artboards and add drop shadows to shapes or objects, the display is not rendering them. It will show them, but if I move or zoom out, sometimes they go away. And if I export my artboards, these issues carry over. The images dont export, there is just a grey circle where that masked image is supposed to be. And shadows from one object to the next are different, just not even there. How can I fix this?

    2 votes

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  17. Home and End buttons in Find and Replace misbehave

    Pressing Home and End buttons in all Find and Replace input fields should properly place the cursor at the start and the end of the text, instead of picking first and last values from the dropdown lists (like in happens in the Font Browser).
    Home and End should pick the first/last items ONLY when the dropdowns are expanded!

    2 votes

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  18. A width profile that is uneditable and rendered wrong

    Take a look at these two path; Illustrator says they have the same width profile, but it’s obviously not correct.
    If saved as Graphic styles — these do match.
    Paths match.
    Directions match (and simple reversing still looks different).
    The left-hand path cannot be edited with the native Width tool.

    I can edit these with Width Selector tool by Astute Graphics, but it makes the width changed in a different spot. Saving the style, clearing the appearance, reapplying the style — heals the bug. Deleting a leftmost segment... this keep the look the same (almost), but the bug gets healed…

    2 votes

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    0 comments  ·  Strokes  ·  Admin →
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  19. Artboard label not included in exported image's name

    In the past when I export just an artboard the image name had both the file name and artboard name in it's name. Now it stopped. FIX THIS PLEASE

    2 votes

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    1 comment  ·  Other...  ·  Admin →
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  20. Not Getting "Overwrite notification" when exporting using "File/Export/Export as..."

    This only started happening recently and I'm not sure what to do to fix it. Whenever I export a file using the "Export as..." feature, I'll navigate to the location where it was previously exported and click the "Export" button. I used to get an overwrite notification asking if I wished to do so and I'd just click yes or no. Now, for some reason, that notification isn't triggering and Adobe Illustrator is just overwriting. I tried using Windows Explorer to copy and paste a file to the same location, and Windows "does" give the standard notification to confirm overwrite.…

    2 votes

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