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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7720 results found

  1. Send to Current Layer not working - moves entire layer instead of only selected objects

    I'm trying to move some objects from one layer to another.

    I'm selecting a series of objects, then clicking on the empty layer that I want to move the objects to. I'm choosing Object > Arrange > Send to Current Layer. When I do this, instead of only the selected objects moving (expected behavior), all the objects on the layer are sent to the other layer.

    (Normally I would simply cut the objects, then use Paste In Front on another layer to paste them in the same position. But these functions are also not working for me - the objects…

    2 votes

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    2 comments  ·  Layers  ·  Admin →
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  2. Rotate View Tool - Alt + Transform

    Using the alt+tranform and the rotate view together is impossible because the object flickers between dramatically different sizes.

    Replicate this bug by using the rotate view tool and rotating the view 180 degrees. When in this view, hold down alt and try to transform an objects scale. The object will flicker between sizes making it impossible to transform using alt.

    2 votes

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    0 comments  ·  Rotate View  ·  Admin →
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  3. Keyboard input in Properties Panel, Character section failure

    Keyboard input in the Properties Panel will frequently stop working for me, and the only way to fix it is to restart the application. It's not a huge issue but it is quite irritating as I need to restart illustrator up to six times per hour to fix this.
    In detail: keyboard input for character related dimensions will stop working. I am still able to delete input, but cannot add input using the keyboard (the delete key is the only key being registered by Illustrator in the Properties Panel). For example, if my text is set to 35pt font, I…

    2 votes

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  4. Eyedropper random wrong results

    OSX 13.0.1
    Illustrator 27.1.1

    Attempting to pick up paragraph and character values of text with eyedropper. Test is built in a new document from a blank template, components pasted from a working file.
    Expected result: that selected text will end up with same values (font, color, size, lead, letterspacing) as sample
    Actual result: as far as I can see, completely random results. Sometimes the letterspacing is changed to a value neither the source nor the destination is set to. Sometimes nothing happens. In this video, the font color changes to a color that is not used in the document.

    I…

    2 votes

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  5. Stroke weight defaults to 1pt when a new type of brush is applied.

    MacOS 12.6.2
    Illustrator 27.1.1

    To replicate the issue:
    Assign a 2pt stroke to an object, then apply any brush to it — the stroke weight becomes 1pt.
    Switching between brushes of the same type (Calligraphic, Scatter, Art…) seems to keep the weight intact, but switching the type of brush triggers the stroke weight to default back to 1pt.
    Expected result: the assigned weight stays the same regardless of the brushes applied.

    2 votes

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    0 comments  ·  Brushes  ·  Admin →
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  6. Bug: dragging global swatch to the “plus” button doesn’t work as expected

    MacOS 12.6.2
    Illustrator 27.1.1

    To replicate the issue:
    Create a group of swatches and put a global swatch inside the group.
    Drag this swatch to the [+] button to create a duplicate.
    The actual result: A new global swatch is created outside the group with “Original Name copy” name while the original swatch is also renamed to the same name. Changing one of those swatches also changes the other, they act as one swatch.
    Expected result: the same as when you alt-click the [+] button to duplicate a swatch. A new global swatch is created in the same group, it’s…

    2 votes

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  7. Clipping Mask Shows Some Bugs

    Hi
    I’m using Illustrator CC (27.1.1) and macOS Monterey 12.3
    When I use a clipping mask, sometimes Illustrator shows hidden parts of images that are inside the clipping mask (that should be hidden). When I scroll through the artboards, bugs change shape. (Generally, images inside the clipping mask are effected by the transparency tool, screen, multiply...)
    Looking at the attached files you can see a clipping mask with some shapes inside.

    2 votes

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  8. トラックパッドでの拡大縮小が出来ない

    トラックパッドの2本指でのピンチで拡大縮小が
    起動後、暫くすると出来なくなる。

    2 votes

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    Need More Info  ·  1 comment  ·  Actions  ·  Admin →
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  9. Drop shadows rendering differently after updating from 25.0 to 25.4.4

    This is causing a lot of headaches in our department. The drop shadow appears to have gotten smaller after updating to 25.4.4, even though the values are the same. This edit is destructive and cannot be resolved by reverting to 25.0 and resaving. Attached is screenshot showing drop shadow changes. (AI file is larger than 50 MB.)

    2 votes

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  10. Bug. Opening a file only opens the file window. Workspace missing (all other info windows)

    Double clicking on my file (when illustrator isn't loaded) opens just the file window. All tools and other windows don't open. I have to manually open a workspace or the individual windows I need. Does anyone else get this?

    2 votes

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  11. Translation error (German) 2

    There is a translation error in the German version of Illustrator 27.1.1 on Mac OS 10.15.7. The English word "Level" was translated to "Tonwertkorrektur" instead of "Textebenen" in the dialogue for bullet points.

    2 votes

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  12. Find/Replace Fonts hangs/spins/beach balls when try to replace with system font

    Find/Replace Fonts hangs/spins/beach balls when trying to replace missing font with system font. This also happens when trying to viewing any of the local system fonts. Can only force quit Illustrator and cannot replace the missing font. If you open the NHS Spring VG 2023 Quarter Page Ad.pdf file in Illustrator and try to substitute the font with the Adobe Font GarageGothic it is not possible. - macOS Monterey Version 12.5.1 Apple M1 chip with Adobe Illustrator 2023 version 27..1.1

    2 votes

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  13. Illustrator 27 Objects are rasterized when pasted from the buffer history

    Mac OS 13.0.1 (22A400)
    Adobe Illustrator 27
    Mac mini M1

    When I paste a vector object from the history of the clipboard it is pasted as a raster object. This bug is contained in versions 27.1.1 and 27.2 (Beta)

    I use the program for Clipboard Manager "Unclutter".

    Because of this bug, it is impossible to use the program normally
    No such bug is observed in Illustrator 26

    2 votes

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    2 comments  ·  Other...  ·  Admin →
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  14. Crazy rays produced when selecting a path with many anchor points

    When selecting a path with lots of anchor points (1000+) I've been getting crazy rays bursting from the path in all directions in a huge multitude of colors. It's been happening for about a 2 months now. Mainly happens when using group selection tool. All functionality and visibility of the art is lost when this happens and I need to deselect all art in order to carry on. I've attached some images of what the screen looks like when this happens.
    AI version 27.0.1
    Mac OS 13.0.1
    Mac 3.6 GHz 8-Core Intel Core i9
    128 GB 2667 MHz DDR4

    2 votes

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  15. The top of my screen is glitching out whenever I open Ai ver 27.1.1

    I have attached two images but the top of my screen moves around with these small dots and strange green glitches whenever i move the mouse or do anything. The whole software is being really buggy too.

    2 votes

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  16. Intertwine not working properly, when objects inside get moved

    Intertwine not working properly.
    When objects inside get moved, the areas don't get auto-updated to adapt to changes.

    2 votes

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  17. 2 votes

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  18. Too many brushes saved in Print.ai (Print.ai = 300 MB) disable Trim View, despite 32 GB RAM

    Trim View still worked in a new doc based on my Print.ai, until I opened the brushes tab, then it got disabled.

    2 votes

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    4 comments  ·  Brushes  ·  Admin →
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  19. Recent files not showing on home screen...only recent cloud documents

    My home screen only shows previous cloud documents. I work off of a network and do not use the cloud. This is on my work computer and my home computer after the update to 27.0. I do not need to see my recent cloud documents...just the ones on my computer and network.

    2 votes

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  20. two fingers touchpad navigation bug

    When I am using two fingers on touchpad to navigate through document, the movement is not fluid - it's like playing game on low FPS. When I am using spacebar + mouse to navigate - its fine.

    2 votes

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    0 comments  ·  Performance  ·  Admin →
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