Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8058 results found
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Adobe Illustrator recovered files... but they're not showing up, anywhere.
Adobe Illustrator recovered files... but there not showing up. And not in a Temp Folder. I tried restarting the app and it says that it was recovered. But when pressed ok nothing shows up.
2 votes -
TIF files from Adobe Libraries are not supported
TIF files from Adobe Libraries are not supported in Illustrator. This has been a problem for at least a year now that needs to be fixed. Unfortunately, we have had to create jpeg files and relink the graphics for all of our clients. I am unsure why that file type would not be supported.
2 votes -
macがスリープしない
Illustrator2025へのバージョンアップ以降、Illustratorがバックグラウンドで起動している状態でmacがスリープしなくなりました。
【対象デバイス：iMac2019(macos14 Sonoma),iMac2017(macos13 Ventura)】
同じ職場で使用している複数台が同じ現象。
スリープにならない状態からIllustratorアプリのみ終了したところ、通常通り指定の時間でスリープに入りました。
これまで、スリープにならない場合の対策（再起動、ソフトウェアアップデート、NVRAMやPRAMのリセットなど）をしてきましたが解決には至りませんでした。
一方で、M1iMac2021はアプリ起動中でもスリープになります。2 votes -
Right-click menu appears in wrong location
Right-click menu appears far below the cursor. If clicked low enough on my secondary monitor, the menu appears on my MacBook Pro's internal monitor (arranged below my external display). Photos showing this behavior attached. Has been happening for quite a while now and driving me crazy, figured it would've been been fixed by now.
Illustrator 29.2.1 / macOS 15.3.1
2 votes -
Text editing issues in regular and large canvases
- Set the regional text to "align both ends, align the last line to the left", which aligns normally in a regular canvas, but cannot align on the right side in a large canvas.
- For the text in the same area, adjust the "Scale Spacing" text in the big canvas to overflow on the right. Display normally in regular canvas.
2 votes -
Character styles seem sticky, sluggish
The character styles dialog seems very sluggish, sometimes being unresponsive for a minute. So far no crashes, but a major pain having to wait for the styles to register changes....
2 votes -
3D Materials Panel Causes Much Longer Document Load Times
Regarding the 3D Effects Panel in Illustrator, it seems to take nearly 20 seconds when launching a new document if in the previous session the Panel was active. If the 3D Effects panel was not active, then the document loads much faster. It would be great to have Illustrator handle the load time better.
I'm using Illustrator version 29.2.1 in MacOS WITH Sequoia 15.2 on an M4 Pro 48GB RAM.
2 votes -
Separations preview is wrong for dynamic symbol with spot color
When a dynamic symbol gets a spot color applied to one of its fills, then the separations preview does not show the correct separation.
Reported in this forum thread (with demo file) https://community.adobe.com/t5/illustrator-discussions/is-separations-preview-buggy/m-p/15138799#M434726
2 votes -
Arabic text is not searchable in a PDF saved from Illustrator
Arabic text is not searchable in a PDF saved from Illustrator.
In Adobe Illustrator v. 29.2.1 (Middle Eastern version) on Mac OS 15.2, I created a document with A4 size page, typed any number of words, lines in Arabic Language.I choose to save the file as PDF. Then in Acrobat, when I search for any Arabic word, I get the message "No matches were found".
The same text placed into Adobe InDesign or Microsoft Word, then Export the page as PDF. Those PDFs are fully searchable.I believe that PDFs out of Adobe Illustrator are the only ones with…
2 votes -
Don’t display Touch workspace styled handles for Free Transform when Ai doesn’t use it
If a computer has an access to a touch screen device, Ai offers users to switch the interface into the dedicated Touch Workspace: https://helpx.adobe.com/illustrator/using/illustrator-touch-workspace.html
Normally this access won’t affect using Ai in the default mode, except for the way Free Transform tool’s controls.
These start to look ugly: large contoured circles with small white square padding inside, smudged icons (when viewed at 100 UI scale), giant hint arrows...Maybe these work for some better, I can imagine this.
But why do I see these when not in Touch mode?
How can I force Ai to use normal ones without removing…2 votes -
Incorrect Blend Mode Appearance When Opening Illustrator 2024 File in Illustrator 2025
I’ve encountered a potential bug in Illustrator. When I open a file created in Illustrator 2024 (version 28.7.4) in Illustrator 2025 (version 29.2.1), the appearance applied to the text does not display correctly.
For example, in the attached file, the text at the bottom changes to a completely different design when opened in Illustrator 2025, which is causing a significant problem.
2 votes -
Incorrect Zoom Label when Disabling "Display Print Size At 100% Zoom" Preference
With an artboard zoomed to 100%, and after disabling the preference "Display Print Size At 100% Zoom" preference, the zoom level is incorrectly reading "52.55%" until I switch Pixel Preview on and off again. See the attached screen recording for the exact steps to recreate this issue with a 1080px x 1080px artboard.
2 votes -
Wireframe Conversion of 3D objects distorts the paths, straightens curves
Converting 3D text to a wireframe often doesn’t show the curves of fonts correctly. During the process, these curves often turn into straight lines or rough shapes, losing the original look of the font or the 3D preview.
2 votes -
Changes made in acrobat PDF not reflected when opening in Illustrator
Sometimes, text and graphical changes made using Adobe Acrobat on PDF's are not reflected when opened in Illustrator. For example, a client sent a PDF file of a banner with a phone number on it, when viewed in Acrobat the number is different than the one in Illustrator because the client made the edit in Acrobat. It would sure be a great feature if a file would open properly in across different adobe products.
2 votes -
There is no Other Misc>Zoom Out (Secondary) menu command in Keyboard Shortcuts.
There is an Other Misc>Zoom In (Secondary) menu command but there is no option to assign a corresponding Zoom Out (Secondary) keystroke.
2 votes -
Closing unexpectedly
Closing unexpectedly, I have good system, i9 processor, 16Gb RAM, NVidia RTX 4070 card, still the app is closing unexpectedly
2 votes -
CC Libraries don't retain Lab values of swatches
If you create a color with Lab values in Illustrator or InDesign and add it to a CC Library, it will convert to CMYK in a new .indd doc and RGB in a new .ai file. We work in Lab 99.9% of the time, so this is super frustrating. We have a database of custom color mixes/names. It would save us a ton of time if we could use CC Libraries for this.
The crazy thing is... if you make a rectangle with a fill of a custom spot color with lab values and save it as a Graphic, it…
2 votes -
Illustrator 2025 forgetting dialog box preferences and reverting to default settings, especially after closing or crashing.
New update to Illustrator 2025 seems to have issues with reverting back to interface defaults as if the app was never opened.
Example panels reverting back to default: missing fonts or font activation panel, pantone blue reminder alert strip, save dialog asking to save locally or via cloud — pretty much anything with a "don't show this again" box, Illustrator seems to forget at least a few times per week.
It also seems to be reverting keyboard shortcut commands back to default presets, though retains custom presets — you just have to go back into the keyboard shortcuts panel and change to…
2 votes -
[Win11 23H2] Illustrator 29.1 Doesn't See Installed CMYK Color Profiles
By default, no installed CMYK color profiles are visible in either Edit > Color Settings > Working Spaces > CMYK and View > Proof Setup > Customize... > Device to Simulate.
They become temporarily visible again after deleting the following files:
1) C:\Users<username>\AppData\Local\Adobe\Color\ACECache11.lst
2) C:\Users<username>\AppData\Roaming\Adobe\Color\ACEConfigCache2.lst
Sometimes I also have to reboot the system to make the profiles visible.
Unfortunately, the above solution works only once. After creating a new Illustrator files for the second time, all the profiles are gone again.
2 votes -
The Illustrator was not responding every time I tend to save new file
Once I open Illustrator, it functions smoothly. I can open and save a copy of an existing files without any problems. However, when I click 'New File' and attempt to save it, the program consistently crashes with and became unresponsive.
I tried saving the recovered file, but it also hangs and 'not responding' when I click 'Save' in the File menu. I even restarted my computer to see if that would resolve the issue, but I'm still unable to save a new file.
I hope you can assist me with this problem.
OS: Windows 10
Illustrator version: 29.1 and even…2 votes
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