Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8064 results found
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Textframe bugs out, and won't change color. Had to make new text boxes
Found a bug where a specific text box will NOT ovewrite the color of the text. I tried deleting paragraph styles, making new paragraph styles with different color, character styles and eyedropper tool. I can change weight, italics etc but the color would NOT change, despite the changes appearing in the appearance panels and other areas. Fixed by making new text boxes and moving the copy to those, but an annoying bug for sure.
2 votes -
Saving file issues
I am trying to save another file and I get this . The file is not opened by anyone other than myself, also, the folder name is the same and the file is not read only. I keep having this issue constantly!
2 votes -
How to stop .tmp$$$ when export .png file on Illustrator from Avast Anti-virus
The cause of this annoying problem came from the ransomware shield function from Avast. This is an easy method to solve this problem.
- Go to Avast Antivirus user interface.
- Select the protection tab.
- Select ransomware shied.
- Protected folder by Avast Ransomware shield will appear.
- Click the checkbox of the protected file location that you choose to export which shown for protection.(C:\USER...\Pictures etc.)
- When you select, the message of the selected folder and "Stop Protection" button will appear.
- Click stop protection.
after this procedure, you can export .png file or else and preview it as you please. Please try...
2 votes -
unable to use brush tool
i am unable to use the brush tool every time i click on it
2 votes -
Path+stroke profile weirdness
Plz examine the file. Two paths with different width profiles when reflected. Bottom one behaviour is good, top path behaves badly. Why would this be ?
2 votes -
Using Undo after accidental selecting text on path corrupts text and can’t be fixed with Undo
Object on top of unlocked text on path.
Sse lasso to select top object but also grab visually blocked text path by accident.
Delete.
Realize corrupted underneath text
Ctrl+Z does NOT fix text.
Please correct this ASAP2 votes -
Background Save works but it thinks it's not working! v25.2.1
I'm having an issue described in an older bug report (https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/39029392-background-save-works-but-it-thinks-it-s-not-worki): open files stay marked as having unsaved changes when they are saved.
This is reportedly fixed in v25 but I'm on 25.2.1 and have this exact same problem. Not with every file and not every time, but it happens.
2 votes -
Dragging across visibility icons in Separations Preview panel doesn’t work
You have to turn off each color individually in separation preview .
With Photoshop you only need to click on a color. Hold down the mouse button and then pull it up or down to switch more colors on or off. So if you want to switch 10 colors off and on again, for example, you have to click the mouse a total of 20 times.
With Photoshop you only need two clicks for this process.
Why isn't this done at Illustrator?2 votes -
Can’t zoom out after editing a text
When I zoom in on text with a magnifying glass.
Then switch to the text tool, change the text and switch back to the magnifying glass, then I can no longer zoom out with the Alt key.
I have to switch to the selection tool first. And then back to the magnifying glass to zoom out with the alt key. Does that make any sense?
When I want to zoom out with the Alt key, the hand always appears to move.
Only when I have switched to the selection tool and then back to the magnifying glass, the minus symbol…2 votes -
25.2.1 Windows 10 - Occasionally No Fonts Load
I am not sure if this is a reproducible but on Windows 10 1909, since upgrading to Illustrator 25.2.1 will occasionally not load any fonts after opening. The font selection dropdown list is entirely blank and no system fonts or activated typekit fonts show. I have no issue with fonts in any other programs.
2 votes -
Mac Os Big Sur
Keep getting "An unknown error has occurred" when saving Illustrator file. THis is costing us time and money now as every-time we create a new file the start working it decides all of a sudden we cant save our work.
Need Help on this!!!!!
2 votes -
Impostazioni colore
Non salva più le impostazioni colore
2 votes -
The selection list of Zoom levels has commas instead of decimals
At the bottom left of the interface where Zoom level is displayed and can be selected, the values that should have decimals (ie. 66.67%, 33.33%, 16.67%, etc.) have commas instead. When those values are selected the Zoom level doesn't recognize the comma, so it just zooms to 6667%, 3333%, 1667%, etc. which is obviously not expected or useful.
2 votes -
Lost file even though the Automatic Save Recovery is on
Windows 10. 64 bit.
Illustratoir 25.2.0The PC crashed in the middle of working. And the file disappeared. I can see a link to the file in the Recent documents of Windows Explorer, and in Recuva.
But no file found.What's happening? How can I find the missing file?
TNX2 votes -
Illustrator 25.2.1 Keeps losing links to images
I have a document that contains many imported images, every time I close it and reopen it I have to relink all of the images again. The links panel shows me the file name and the path but all that is on the artboard is a black square.
It has also been crashing more lately so of course I have to relink the images when I get it back up again.
Embedded images seem to stay but as we all know the file size is going to get crazy.
2 votes -
Colors in entire file are suddenly completely wrong (when not in pixel preview mode)
I just encountered this bug on macOS 10.14 with Illustrator 2021. After pasting a PNG into my document, the colors of everything suddenly look very different and washed out.
I can "fix" this by using Pixel Preview mode OR "View using CPU", but that slows down my workflow. I even tried opening an earlier version before I pasted the PNG, and the colors are still completely wrong! Can anyone help?
2 votes -
File cannot be saved as png
Windows 10 Pro version 1909. Illustrator v 25.2.1.
I am trying to export a file as a .png. It is very large (15000 px x 9000 px at 300 dpi), and it comes up with this error every time: The operation cannot complete because of an unknown error. [!now].
I have also tried exporting the image as a much smaller file with the same error. The file I'm trying to export is a floral pattern I've created using the pattern tool.
2 votes -
No me permite guardar el archivo como pdf o imagen solo guarda como Ai
Al momento de querer guardar cualquier archivo en cualquier formato solo se forma un documento sin temporal .tmp ya he intentado generar un archivo nuevo y guardarlo desde ese y tampoco ha funcionado la versión que manejo es Adobe Illustrator 2021 25.0.1 simultaneamente tengo la versión 2018 y no me da problemas
2 votes -
Direct Select Tool Not Working in Illustrator
Direct Select Tool Not Working in Illustrator 2019
2 votes -
Scale, move and rotate dialog boxes don't hold most recent values when you press return to open dialog box
MACOS MOJAVE 10.14.6
ILLUSTRATOR 24.3When i open the scale dialog box it has always held the most recent scale value, so if i wanted to scale something up 5% i would Press "S" on the keyboard, then type 105, hit return. then if i wanted to go another 5% i would hit return (to open the dialog box) and it would remember 105 in the active field. then i would hit return again to apply.
When I hit return to open the dialog box now (in this example to increase by ANOTHER 105%) some random number comes up. it's…
2 votes
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