Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8075 results found
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AIGPUSNIFFER doesn't quit
Version 21.1.0
When quitting illustrator the AIGPUSNIFFER process continues to run, even though it should terminate, unless the task is manually ended in task manager. This is a huge issue considering it puts CPU usage at a high level which consequently affects battery life.
2 votes -
Illustrator shows paths with extremely many points incorrect, without showing a warning to user
Sometimes EPS files I want to open in Illustrator contain paths with many many points. When opening in Illustrator no warning is shown, but polygons are not shown correctly as the fill color is disappeared (and the polygon path seems to be broken/not closed anymore). Is the limit 32.000 points? If so: please enlarge this amount OR show a warning when opening a file: now users cannot trust your Illustrator here.
Example file:2 votes -
Keyboard doesn't register a shortcut
In Adobe InDesign and Photoshop you can assign any key on an international keyboards to any function.
Illustrator do not recognize international keyboards. You may register but it won’t work.
What a shame since it's the oldest app in the family.2 votes -
exporting svg
Hi,
I use Illustrator CC 2017 21.1.0.
When exporting an illustrator document to svg 1.2 tiny and open in Dreamweaver CC2017 or another editor I receive an error on the Illustrator metadata / namespaces like:<!-- Generator: Adobe Illustrator 21.1.0, SVG Export Plug-In . SVG Version: 6.00 Build 0) -->
<!DOCTYPE svg [
<!ENTITY nsextend "http://ns.adobe.com/Extensibility/1.0/">
<!ENTITY nsai "http://ns.adobe.com/AdobeIllustrator/10.0/">
<!ENTITY nsgraphs "http://ns.adobe.com/Graphs/1.0/">
<!ENTITY nsvars "http://ns.adobe.com/Variables/1.0/">
<!ENTITY nsimrep "http://ns.adobe.com/ImageReplacement/1.0/">
<!ENTITY nssfw "http://ns.adobe.com/SaveForWeb/1.0/">
<!ENTITY nscustom "http://ns.adobe.com/GenericCustomNamespace/1.0/">
<!ENTITY nsadobe_xpath "http://ns.adobe.com/XPath/1.0/">
]>I have exported with the following…
2 votesI am closing the ticket due to lack of response.
Please get in touch with us at sharewithai@adobe.com or any of the other support channels – helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.Thanks
Anish Kumar
Illustrator Team -
GPU Performance stops working when enabled
Illustrator 21.1.0 (64-bit)
GPU Performance shuts off whenever I open a file. I have to close the file, turn off GPU Performance (yes, turn it OFF in preferences), then turn it ON again, then reopen my file to get it working again. I've been complaining about this for months, and Adobe has ignored my complaints. All updates including drivers have been installed and I've completely removed and reinstalled Illustrator.
2 votesPlease get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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2 votes
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outline - filled shape bug
If I fill the new shape with color it doesn´t really work. I get a straight outline istead of a curve. Additionally there is a difference between outline view and colored view.
2 votesPlease accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Illustrator doesn't find color profile, which are shown in Indesign
Hi everybody,
I installed an eci color profile (pso-coated_v3) on my windows 10 computer (right-mouse-click, then install). In Photoshop CC and Indesign CC everything is fine, so it is installed correctly. But the new profile isn't shown in Illustrator CC.
I reopened Illustrator and also de- and reinstalled it...
Does anybody has got an idea, why the new profile doesn't show in in the color-settings of Illustrator?
Thanks a lot!
Best wishes
Rene2 votesAn installed color profile can be accessed and used like this:
Edit > Color Settings: Working Spaces, CMYK: choose the profile you need.
Then go to Edit > Assign Profile and set it.
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Can't create new artwork
new button and menu item just start dialog box so can't create any new artwork from scatch
2 votes -
Application crash when copy/pasting SVG paths
I have several logos that were created in Inkscape and saved in SVG format that I now need to edit in Illustrator. However even after re-saving them as AI files, any attempt to copy/paste any part of the SVG paths from the logo results in an immediate application crash.
Adobe Illustrator CC (latest) Windows 10 64bit
Steps:
1. Open the attached AI file (which was converted from SVG by opening then saving in Illustrator).
2. Select any part of the logo.
3. Copy using Edit -> Copy or CTRL+C
4. Paste using Edit -> Paste or CTRL+V
5. The application…2 votesPlease get in touch with us at sharewithai@adobe.com or any of the other support channels.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here. -
Appearance pallet, 2 top stacks always expand, after use Type Tool
Illustrator 22.0.0 72@102345, Illustrator 21.1.0 and all previous CC versions
Steps:
1. Open Illustrator, new document
2. Open Appearance Palette (Shift+F6)
3. Collapse all stacks in Appearance Palette (if they expanded)
4. Choose Type Tool
5. Use Type Tool in any place of document
6. ESC and Click any place of documentExpected result:
Appearance Palette Stacks remain minimized (folded)Actual result:
2 top Appearance Palette Stacks are expand (unfolded)2 votes -
Unintelligible editing of objects with multiple fill and clipping path modes.
- Ai 21.1.0 Disappearing of additional filling in the mode clipping path. Clipping path und disappearing more fill in appearance object. In the attachment file with the example.
Preview:
1. screenschot - https://cl.ly/1g2Y3o281I13
2. video - https://cl.ly/3D28070l060S
3. ai file - https://cl.ly/2A2K2D2Z2E0fBest Regards.
2 votes -
everytime i go to select swatches in illustrator it automatically changes to fill white stroke black
1 vote -
everytime i go to select swatches in illustrator it automatically changes to fill white stroke black
1 vote -
Gen AI Style Reference not working correctly
I let it generate a dragon. Then pointed to a style reference - a picture of an elephant. And then generated again. Now the dragon had a trunk.... A trunk is not a graphic / artistic style. A style reference should look at style rather than content / subject.
1 vote -
Swatch info rendering/ grouping issue
I was creating a tutorial for the swatches info, and I had a bug with the swatch object creation.
I think the edge rendered outside the canvas but it created a group of patterns and text. total gitchout, but illustrator is stable, I filmed attached screeshot explaining
1 vote -
Fehler bei Bildern beim Ändern vom Dokumentfarbmodus RGB <=> CMYK (Bilder gehen kaput)
System: Windows 11 Pro, Illustrator 29.8.1
Ich habe folgendes Problem:
Ab und zu erstelle ich ein Plakat in A3 im CMYK-Modus für den Druck und benötige das identische Layout zusätzlich für eine Stele im RGB-Modus. Bisher konnte ich die Layoutinhalte aus dem CMYK-Dokument einfach kopieren und in ein RGB-Dokument einfügen – das funktionierte problemlos. Seit einiger Zeit jedoch werden die verknüpften Bilder dabei zerstört:- teilweise werden sie komplett schwarz,
- teilweise stark verfärbt,
- teilweise nur in Fragmenten dargestellt.
Manchmal passiert es auch, dass ein schwarzes Bild nach dem Bewegen des Illustrator-Fensters plötzlich wieder sichtbar wird.
Das gleiche Verhalten tritt auf, wenn…
1 vote -
Both Illustrator and Photoshop stop responding while using complex files
The Adobe Software, both Illustrator and Photoshop, stop responding and I can’t really use them properly, while using complex files
1 voteAkshay, the team would need to study those files that makes Illustrator work slowly. Please upload these to a file hosting of your choice (with all the links collected using File > Package) and send the access link to sharewithai@adobe.comm so the team could investigate them. Please mention the link to this report (http://illustrator.uservoice.com/forums/601447/suggestions/50490981) along with full details about your OS and hardware.
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一部の日本語フォントが正常に表示されない
macOS Tahoe 26.0 / Macbook Pro Late 2023
Illustrator 29.8.1添付画像のとおり、一部の日本語フォントが正常に表示されません。
他のAdobeアプリ(Photoshop等)では正常に表示されますが、Illustratorだけがダメです。
また、同じフォントでもウエイトによって表示される文字と表示されない文字が混在している様です。さらに、フォントパネル上ではフォント名が表示されていますが「フォントの検索と置換」のドキュメント内のフォント名が文字化けしています。
Illustrator 28.7.9では正常に表示されている様なので、OS依存のバグではなさそうです。
1 vote -
Garbled names in menu in Ukrainian UI language, missing commands
Version 29.8.1 Missing and replaced symbols in some commands, and commands such as shadow disappear. The program has been reinstalled
1 vote
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