8268 results found

1. ショートカット設定が起動のたびに初期化される現象 / Shortcut settings are reset every time the application is launched

   Urgent: Persistent Keyboard Shortcut Bug (Case: ADB-42685232-Q2L9)

   To the Adobe Illustrator Engineering Team,

   This is a follow-up regarding a previously acknowledged bug (Case: ADB-42685232-Q2L9). Despite being confirmed as a bug, it remains unfixed in version 26.5.

   Issue:
   My custom keyboard shortcut (Cmd+Shift+F9) assigned to a specific "Align" command is being forcefully overwritten by the default "Pathfinder" panel shortcut upon every application launch.

   Impact:
   I have attempted to create and save new shortcut sets, but the application resets these to default every time it launches. This constant re-configuration disrupts my professional workflow and reduces productivity.

   Request:
   As this issue has been previously acknowledged, I request an update on the progress of the fix and a clear timeline for a permanent resolution. If a fix is not currently available, please provide a verified workaround that prevents the application from overwriting user-defined shortcuts.

   ---

   件名：ショートカット設定の不具合について（ケース番号：ADB-42685232-Q2L9）

   Adobe サポート担当者様

   いつも大変お世話になっております。以前報告し、「バグである」と認めていただいた件（ケース番号：ADB-42685232-Q2L9）について、再度改善を求めご連絡いたしました。

   最新バージョン（26.5）にアップデートした後も、ショートカット設定が起動のたびに初期化される現象が続いております。

   【現状の不具合】
   「Cmd + Shift + F9」に「整列コマンド（直接実行）」を割り当てておりますが、アプリケーションを起動するたびに、デフォルトの「パスファインダー」パネルのショートカットによって強制的に上書きされてしまいます。

   【依頼事項】
   以前バグとして認めていただいた経緯がございますので、放置せず、以下の点について対応をお願いいたします。

   本件が現在どのようなステータスで調査・修正対象とされているかの進捗共有。

   根本的な修正パッチのリリース予定。

   根本修正までの間、ユーザー設定を強制的に上書きさせないための有効な回避策の提示。

   プロフェッショナルとして業務に支障をきたしているため、シニアエンジニアによる調査および迅速な対応を強く要望いたします。何卒よろしくお願い申し上げます。

   Urgent: Persistent Keyboard Shortcut Bug (Case: ADB-42685232-Q2L9)

   To the Adobe Illustrator Engineering Team,

   This is a follow-up regarding a previously acknowledged bug (Case: ADB-42685232-Q2L9). Despite being confirmed as a bug, it remains unfixed in version 26.5.

   Issue:
   My custom keyboard shortcut (Cmd+Shift+F9) assigned to a specific "Align" command is being forcefully overwritten by the default "Pathfinder" panel shortcut upon every application launch.

   Impact:
   I have attempted to create and save new shortcut sets, but the application resets these to default every time it launches. This constant re-configuration disrupts my professional workflow and reduces productivity.

   Request:
   As this issue has been… more

   •  

   1 vote

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   1 comment  ·  Other...  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

2. Auto activate fonts option turns back on by it self

   Auto font activate keeps turning back on after I turn it off. I do not want it on because I use my own font service and sometimes I already have the fonts. When it auto adds the font it makes it so the font doesn't work at all then I have to go in cc app and scroll forever (because there is no search) to remove the font.

   Apparently the only fix is to completely turn of adobe fonts from the CC app which will remove all adobe fonts which is not what I want to do!! I still use it I just want to have the option to activate them my self if I need them.

   Auto font activate keeps turning back on after I turn it off. I do not want it on because I use my own font service and sometimes I already have the fonts. When it auto adds the font it makes it so the font doesn't work at all then I have to go in cc app and scroll forever (because there is no search) to remove the font.

   Apparently the only fix is to completely turn of adobe fonts from the CC app which will remove all adobe fonts which is not what I want to do!! I still use… more

   1 vote

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

3. Unicode - or wrong code - in file names

   File names with strange characters produce strange and inconsistent info in the DocumentAfterSave and DocumentAfterActivate events. I keep adding regexes to my "fix name" routine....
   These messages belong to the same file:
   <documentAfterActivate><url>file:///X:/Symbole/Ornamente,%20grafische%20Designelemente,%20Blumendekor,%20einfache%20Grundformen/Designelemente%20basierend%20auf%20geometrischer%20und%20konstruierter%20Grafik%20%B9%20Basis-edit.ai</url><name>Designelemente basierend auf geometrischer und konstruierter Grafik ¹ Basis-edit.ai</name></documentAfterActivate>
   <documentAfterSave><url>file:///X:/Symbole/Ornamente,%20grafische%20Designelemente,%20Blumendekor,%20einfache%20Grundformen/Designelemente%20basierend%20auf%20geometrischer%20und%20konstruierter%20Grafik%20%C2ą%20Basis-edit.ai</url></documentAfterSave>
   So, this ¹ is represented as %B9 in one place and %C2ą (note: a letter with a waggy tail) in the other

   OS: Win 11, Illustrator all versions (at least back to 2019)

   1 vote

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  SDK and Scripting  ·  Edit…  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

4. Use Preview Bounds option did not carry over when updating from 2025 to 2026

   Use Preview Bounds option did not carry over when updating from 2025 to 2026, and it caused this problem: https://illustrator.uservoice.com/forums/601447/suggestions/51297973

   1 vote

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  User Interface  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

5. Blend with a straight spine doesn’t look the same as a blend without it

   Here I’m checking a simple blend. One copy has a spine (a straight line with no handles), the other has it removed. They should be identical, but they aren't — the one with a spine is not uniform. I test this with the new Blend panel in Beta 30.6.0.27 (with the acceleration set to 0), and it works the same way as in the GA 30.4 release.

   • 

   •  

   1 vote

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Blends  ·  Edit…  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

6. Illustrator on Windows 11 does not reflect custom paper size selected in printer preferences

   I use Adobe Illustrator for production label printing with a tsc label printer.

   On Windows 10, when I opened Illustrator Print > Setup > Printer Preferences, changed or created a custom paper size, and clicked OK, the selected paper size was immediately reflected in Illustrator’s print dialog.

   After upgrading to Windows 11, this no longer works.

   Steps to reproduce:
   1. Open an Illustrator file.
   2. Go to File > Print.
   3. Click Setup / Preferences for the printer.
   4. Create or select a custom paper size in the printer driver.
   5. Click OK and return to Illustrator’s print dialog.

   Expected result:
   The paper size selected in the printer driver should be reflected automatically in Illustrator’s print dialog.

   Actual result:
   Illustrator does not update to the selected paper size. The newly created paper size appears in the list, but I have to manually scroll through the media size list and select it again.

   This is a serious production issue because label sizes change frequently in 1 mm increments. It worked correctly on Windows 10 but not on Windows 11.

   Environment:
   - Windows 11
   - Adobe Illustrator version: 30.4

   I use Adobe Illustrator for production label printing with a tsc label printer.

   On Windows 10, when I opened Illustrator Print > Setup > Printer Preferences, changed or created a custom paper size, and clicked OK, the selected paper size was immediately reflected in Illustrator’s print dialog.

   After upgrading to Windows 11, this no longer works.

   Steps to reproduce:
   1. Open an Illustrator file.
   2. Go to File > Print.
   3. Click Setup / Preferences for the printer.
   4. Create or select a custom paper size in the printer driver.
   5. Click OK and return to Illustrator’s print dialog.

   Expected… more

   1 vote

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Print  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

7. フォントアクティベートがイラレで反映されない

   AdobeCCから新規フォントをアクティベートONをしても、イラレの方では反映されません。
   また、イラレのフォントパネルから検索→クラウドからインストールする場合は永遠と読み込み中になり、少し時間が経つと読み込みもなくなってしまいます。

   ・AdobeCCの再インストール→再起動
   ・AdobeCCでのフォント無効化　ON/OFF
   ・イラレ側でのフォント自動アクティベート外す
   ・フォントのキャッシュ削除

   など試みましたが改善無しです。
   必要なフォントが使用できずかなり困っています。

   1 vote

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   4 comments  ·  Cloud, Libraries  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

8. 別名保存モーダル表示

   別名保存すると、選択項目がほぼ見えないモーダルが発生する

   •  

   1 vote

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   Need More Info  ·  1 comment  ·  User Interface  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

9. Illustrator on iPad crashes

   J'ai un Ipad 9ème Génération version 26.4.2 , quand j'essaye d'ouvrir un fichier qu'il soit existant ou nouveau Illustrator crash. Sur mon PC le logiciel fonctionne correctement tant dis que photoshop et les autres logiciels de la suite adobe fonctionne également sur la tablette. Ce n'est pas la première fois que ce bug arrive. Quelqu'un aurait une solution ? Merci

   1 vote

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

10. Always crashes upon clicking All Formats (*.AI; *.AIT;...) button in the Open File dialogue box

    Any time I try to open a file and ACCIDENTALLY hit the button All Formats, Illustrator freezes and stops responding. I have to close the program. This issue has been consistent across multiple versions and 2 computers, and happens every single time.

    •  

    1 vote

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Edit…  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

11. "Exportar para Telas" não mantém o caminho de destino da pasta de origem do arquivo

    "Exportar para Telas" não mantém o caminho de destino da pasta de origem do arquivo

    Em versões anteriores do Illustrator (até a 24.1.3), o diálogo "Exportar para Telas" usava automaticamente a pasta do arquivo .ai como destino padrão de exportação, e lembrava o caminho entre sessões. Esse comportamento foi alterado em alguma atualização posterior e, desde então, o caminho de exportação é resetado toda vez que o Illustrator é reiniciado.

    Embora a correção tenha sido anunciada no Beta 29.5.52 (março de 2025), o comportamento ainda não está funcionando de forma consistente na versão de release geral.

    Comportamento esperado: ao reabrir o Illustrator e usar "Exportar para Telas", o caminho de destino deveria ser mantido — preferencialmente o mesmo da última exportação ou, como padrão, a pasta onde o arquivo .ai está salvo.

    Comportamento atual: o caminho de exportação é resetado a cada reinicialização do aplicativo, obrigando o usuário a navegar manualmente até a pasta de destino em toda nova sessão.

    Essa é uma funcionalidade básica que impacta diretamente a produtividade no dia a dia. Solicito que a correção seja consolidada e entregue de forma estável na versão de release geral o quanto antes.

    "Exportar para Telas" não mantém o caminho de destino da pasta de origem do arquivo

    Em versões anteriores do Illustrator (até a 24.1.3), o diálogo "Exportar para Telas" usava automaticamente a pasta do arquivo .ai como destino padrão de exportação, e lembrava o caminho entre sessões. Esse comportamento foi alterado em alguma atualização posterior e, desde então, o caminho de exportação é resetado toda vez que o Illustrator é reiniciado.

    Embora a correção tenha sido anunciada no Beta 29.5.52 (março de 2025), o comportamento ainda não está funcionando de forma consistente na versão de release geral.

    Comportamento esperado: ao reabrir… more

    1 vote

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  File Save, Import and Export  ·  Edit…  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

12. Not working GPU - not active on MAC Studio M2 Ultra

    I have a problem with GPU display on my MAC Studio 2023 M2 Ultra with MAC OS 26.4.1 TAHOE.

    • when I turn off or on the ruler display, the screen flashes black and the Display with GPU function is deactivated.
    • the same situation occurs when I have a grouped object, when I want to Edit it. The screen flashes black and the GPU does not work.

    It has been doing this since Illustrator version 30.3 after the MAC OS update to 26.4.1. I have to close the application and after reopening it, the GPU is active! But just hide the ruler, or edit a grouped object, or objects with a selected mask, the same thing happens.

    It can't be worked on !!

    I have a problem with GPU display on my MAC Studio 2023 M2 Ultra with MAC OS 26.4.1 TAHOE.

    • when I turn off or on the ruler display, the screen flashes black and the Display with GPU function is deactivated.
    • the same situation occurs when I have a grouped object, when I want to Edit it. The screen flashes black and the GPU does not work.

    It has been doing this since Illustrator version 30.3 after the MAC OS update to 26.4.1. I have to close the application and after reopening it, the GPU is active! But just hide the… more

    •  

    •  

    •  

    1 vote

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

13. Cursor disappearing when in Illustrator after having a different app open

    I had my cursor disappearing in Illustrator whilst in split screen with Discord and Illustrator. Cursor was visible in Discord but the moment i went to Illustrator, it disappeared.

    1 vote

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

14. 日本語入力ができなくなるバグ

    【不具合報告】macOS Tahoe 標準日本語 IME が Adobe Illustrator でインライン入力に失敗する

    ■ 環境
    ・macOS Tahoe (26)
    ・Adobe Illustrator 29.8.6 および 30.3 の両バージョンで共通して発生
    ・IME: macOS 標準日本語入力（ライブ変換オフ）
    ・ハードウェア: Apple Silicon Mac

    ■ 症状
    Illustrator のテキストツールで日本語を入力しようとすると、未確定文字がアプリケーション内のカーソル位置（インライン）に表示されず、画面左下にフローティング変換ウィンドウとして表示される。変換ウィンドウ内で確定（Return）を押してもアプリケーション側に文字が入力されず、ウィンドウも消えない。

    Illustrator を再起動すると一時的に回復するが、数十分〜数時間の作業後に再発する。この症状は Illustrator のバージョンを変えても変わらないため、macOS Tahoe 側の IME の実装に起因する問題と考えられる。

    ■ 再現手順
    1. Illustrator を起動し、任意のドキュメントを開く
    2. テキストツールでテキストオブジェクトをダブルクリック
    3. 数十分〜数時間日本語入力を継続する
    4. 値わず、未確定文字がインラインではなく左下のフローティングウィンドウに出るようになる

    ■ 試みた対処（すべて効果なし）
    ・アプリケーションおよびシステムの再起動
    ・対象アプリケーションのキャッシュ・環境設定リセット
    ・フォントキャッシュのクリア
    ・入力ソースの再登録
    ・ライブ変換の ON/OFF 切り替え
    ・アプリケーシンのバージョンダウングレード（30.3 → 29.8.6）

    ■ 鈴決した事実
    AppleScript による Illustrator への JavaScript 実行命令は正常に通るため、Apple Events 自体のブロックはない。IME とアプリケーション間のインライン入力連携（Text Input Client プロトコル）が切れることが原因と考えられる。

    ■ 要望
    macOS Tahoe の標準日本語 IME において、長時間使用後にインライン入力セッションが失われる不具合を修正していただきたい。特に Adobe Illustrator のようなプロフェッショナル送のドローイングアプリケーションでの再現性が高い。

    1 vote

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    Need More Info  ·  1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

15. DICカラーの表示がおかしい

    Ver30.3で新規ファイルを作成したうえでカラーにDIC指定をすると、色がくすんで表示されます。CMYK値に変換したとき、くすんだ色のままの数値になってしまいます。
    新規ではなく以前作ったファイル上でDICカラーを指定した場合はこれまで通りの表示になっています。
    設定の変更で対応可能でしょうか？

    •  

    1 vote

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    3 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating
    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Got resolved with toggling the way Spot Colors are handled with a dedicated Spot Colors option in the Swatches panel’s dropdown menu

16. View menu - Spanish word for "flattening" is misspelled

    It should say "acoplamiento" instead.

    •  

    1 vote

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    Under Review  ·  1 comment  ·  User Interface  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

17. プリントアウトを途中でキャンセルすると操作できなくなる

    プリントアウトが完了する前（ゲージが最後まで行く前）に途中でキャンセルボタンを押すと、
    マウスやキーボードでの操作が一切効かなくなる。
    カーソルは動くし、キーボードでショートカットキーを打ち込むと効いているような感じでメニューバーが反応はするが、まったく操作できなくなる。
    アプリを終了することすらできなくなる（カーソルは動くのに）。
    なので強制終了するしかなくなる。

    なお、強制終了のウィンドウを開いてもアプリ自体に問題ないように見えるが
    実質フリーズしている状態。

    また、アプリを再起動しても、回線が混んでいるとのメッセージが出て
    ファイルを開くのも非常に時間がかかる時がある。

    1 vote

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    5 comments  ·  Print  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

18. フォント Noto Sans

    30.3.0にアップデートした途端Noto Sansが表示されなくなった。
    バージョンダウンで戻ります。

    macOs

    0 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

19. The preview is incorrect because some images are missing

    Ever since at least Illustrator version 29.8.5, I've been having preview issues with linked images. Some images are missing from my preview.

    I tested it in Illustrator 30.3, and the problem persists.

    •  

    •  

    1 vote

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    Need More Info  ·  7 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

20. Panning at high zoom levels appears blurry

    The issue that previously occurred and was resolved has reappeared in the latest version. I have attached the previous link and details. I kindly request a prompt resolution.

    https://community.adobe.com/questions-652/document-work-area-appears-blurry-repost-814442

    ---

    If you drag to work with the preview enlarged, the work area preview will look blurry.
    The more you zoom in, the more severe the symptoms are.
    There wasn't until the last version of 2023, but it came up at some point.
    Due to the nature of the work, there are many cases where the work is small, so it is enlarged and modified.

    It's quite disruptive to the workflow. Please fix it quickly Adobe…

    Below are the things I've done before.
    Attached is the video as well.

    <Things I've tried>
    - Upgrade computer RAM, cpu, graphics card
    - Check on 3 computers
    - Initialization
    - Initialize configuration settings
    - rename and reset folders in %appdata%
    - Check after installing an earlier version of illustration
    - Check after installing the latest illustration version
    - Upgrade/downgrade graphics card drivers to the latest
    - Turn off gpu acceleration (not a fundamental solution)
    - Check Windows Update
    - Update/Remove and reinstall the Wacom driver
    - Check by file capacity (at least one letter appears in the blank document. No matter file size.)
    - Pixel Preview settings has always been unchecked
    - The file path is local, not server.

    People who have experienced the same symptoms,

    why don't you form a league with me? ¯_(ツ)_/¯

    Don't say turn off gpu perfomence ☹☹☹
    I upgraded my graphics card to the latest to take advantage of gpu.

    A Korean representative has confirmed that the illustration is defective.

    https://community.adobe.com/t5/illustrator-discussions/%ED%94%84%EB%A6%AC%EB%B7%B0-%EB%B8%94%EB%9F%AC-%ED%98%84%EC%83%81/m-p/15090468?profile.language=ko

    don't encourage me to chat. They don't know the answer either. Just fix it quickly.

    ---

    Sentences with a translator, not as smooth as locals.
    I ask for your understanding if you felt bad.

    The issue that previously occurred and was resolved has reappeared in the latest version. I have attached the previous link and details. I kindly request a prompt resolution.

    https://community.adobe.com/questions-652/document-work-area-appears-blurry-repost-814442

    ---

    If you drag to work with the preview enlarged, the work area preview will look blurry.
    The more you zoom in, the more severe the symptoms are.
    There wasn't until the last version of 2023, but it came up at some point.
    Due to the nature of the work, there are many cases where the work is small, so it is enlarged and modified.

    It's quite disruptive to the workflow. Please… more

    •  

    •  

    •  

    •  

    1 vote

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    Need More Info  ·  2 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating