Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7716 results found
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Previous illustrator version open with wrong size
This is a BUG, not an idea…
Details of your operating system: MacOS Catalina
The version of Adobe Illustrator (desktop): 26.3.1
The steps you were taking when you experienced the issues:
I created a file with 100% size to send to a printer. I have the most recent version but they have a previous version. When they open the file, object size is 10x smaller. What can be causing these and how can it be solved?I'm sending screenshots
1 vote -
Please fix macOS Help > Search in menubar. It freezes and beachballs in Illustrator 2021 and 2022 even on new installs on new machines.
Something changed in the past couple versions of Illustrator that messes up macOS workflows. If you use the Help > Search bar to search the File, Edit, View etc menubar options, the app will freeze for a while and show the spinning beachball. This drastically slows down workflows that used to work.
This happens on Intel macs (including iMac Pro) as well as Apple Silicon macs (M1 Max) on new installs, fresh users. Extremely consistent. Searchbar used to work fine on all previous versions of Illustrator like CC 2019
1 vote -
Translation error (German)
When opening a file in illustrator with missing fonts, a window pops up to replace or activate fonts. There is a translation error in the German version of Illustrator 26.3.1 on mac OS 11.6.7.
The english word "Type" was translated to "Typ" instead of "Schrift".
This translation error seems to be common in other languages as far as i can see it here on uservoice.
1 vote -
Expand Dialog Box
When I click Object < Expand - no dialog box shows up allowing me to actually expand,
1 vote -
Illustrator is incompatible with Windows 11 sleep mode
My Windows 11 laptop (Samsung Galaxy Book Pro 360) heats up and excessively drains battery when Illustrator is open and the laptop has been put into sleep mode. My laptop heats up even more while been plugged in and in "sleep mode" with illustrator open. These issues has forced me to use the hibernation mode for example during commuting.
1 vote -
Space + drag navigation bug after sleep on M1
The space + drag navigation stops working in almost all Adobe programs after I wake up my M1 Macbook Pro from sleep on macOS 11.5.2. So I have to restart the system.
Thanks in advance for the help!
1 vote -
3D Extrude doesn't treat a group as a group
I’ve got a logo I need to extrude, but Illustrator appears to be treating each object within the logo as having a separate instance of the 3D Extrude effect applied. You can see an example in the attached video – I add the effect and the preview is exactly what I’d expect, but when AI renders the effect, each object loses the perspective it has in the preview.
1 vote -
Cloud Documents Do Not Open (Urgent)
There is a bug that I have been experiencing for some time with my cloud documents in Adobe Illustrator. Like any other day at work, I'll open up illustrator and go to open one of my cloud files that are accessible on the home screen under 'your files'. However, these files for some reason have become unresponsive to my clicking on them. Double-clicking on them to open results in absolutely nothing happening. I can move the file around to new folders and other functions under the three dots, but I cannot simply open the file by clicking on it. This…
1 vote -
Crashes break CC linked assets in Recovered file.
When Illustrator 26.2.1 on Win10 Pro 21H2 crashes, CC-linked files are always broken in the recovered file. Please allow recovery files to remember the CC assets we so carefully curate and use daily - otherwise, we need to always embed external drawings (which sucks). Thanks!
1 vote -
Stroke weight is not showing when we increase in small number, stroke weight appears only the point is more than 1000
When I try to increase the stroke weight in small number it is not visible,
If the stroke weight is more than 1000pt only then it is slightly visible.I am facing this issue from 25th June onwards... not sure why it is
1 vote -
Fonts fail to outline when exporting DXF file
Windows 11, Illustrator 26.3.1
I'm Exporting DXF files to a laser cutter. The outline font option in the export dialogue appears to be ineffective. Fonts aren't outlined and the font element doesn't appear in the exported file. All other elements are present. Outlining prior to export until I can downgrade to a previous version.
Recent PC death forced me to upgrade from Illustrator 2015 (I think) which had no issue with outlining fonts.1 vote -
Quitte inopinément
Avec le système monterey sur un iMac neuf et récent ainsi que sur iPad M1 neuf, l’appli quitte à la moindre action dès lors qu il y a plusieurs calques. Impossible de travailler professionnellement comme avant. Il s’agit peut-être d’une incompatibilité système et nécessite une mise à jour d’urgence.
1 vote -
Motifs are eaten on artboard on exit of using pattern tool
Hi please could someone tell me why this happens. When I exit the pattern tool by either clicking cancel or done. The motifs on the artboard are eaten away. Some times half of it or all of it, after exiting pattern tool. Sometimes text on the artboard gets filled with images. Like the text James was filled with the Noah image I have a video to demonstrate what happens but it won’t upload. .
1 vote -
Malwerkzeuge (Pinsel/Buntstift) übernehmen nicht die vorherigen Einstellungen
Ich möchte mit dem Bunststift zeichnen und habe dabei die Kontur, die Farbe und das Profil eingestellt. Beim nächsten Strich werden diese Eigenschaften nicht übernommen. Ich muss jedes mal die Eigenschaften neu auswählen... das kann ja jetzt nicht sein? Das hat vorher einwandfrei funktioniert.
Wäre sehr dankbar für eine Tipp/Lösung!1 voteThis can be toggled in the Appearance panel’s menu with the 'New Art Has Basic Appearance' option.
See the comments for details.
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Stroke thickness resets when adjusting gradient direction.
Combination of two Categories: Strokes and Gradients.
Evidence: https://youtu.be/_w8UG_fvm1I
Disclaimer regarding evidence: The canvas is rotated by 60 degrees, due to the project I am working on.When I adjust the gradient direction (by pressing G on my keyboard), pressing & dragging in the paint-group would reset the thickness of the strokes that are involved in the paint-group. Hence not allowing the thickness of the strokes to stay constant, hence disturbing the preview of gradient.
1 vote -
save for web (legacy) ui zoomed in
Windows 10
Illustrator CC 26.3.1 (but has been happening for the last couple of updates)Under Export> Save for web(legacy) the UI that I see is very zoomed in with no scroll bars to move around the window. I'm unable to get to anything past the line in the screenshot. I can hit Enter to save it and can hit Esc to cancel, but can't really do anything else with it.
I have completely reset the preferences and tried checking UI scaling, neither helped.
The first 2 screenshots are from illustrator, the first one is what the UI looks like…
1 vote -
Repeat-> Mirror grayed out after expanding symbols
I used the symbol sprayer to spray image symbols. Then I expanded the objects (until I couldn't expand anymore). I selected all the object and tried to mirror them but the menu item is grayed out. All the menu items under "repeat" are grayed out, except for "options...".
1 vote -
保存できないまま終了
ドキュメントを保存しようとしても無反応。別名保存など無反応。
やむを得ず強制終了。1 voteIllustratorデスクトップ版をご利用いただきありがとうございます。
いただいたご報告ですが、「アドビサポートコミュニティ：Illustratorフォーラム」にて、ご質問の投稿をされてみてください。問題解決が早い場合があります。
または、以下の手順でもう少し詳しく情報をお知らせいただけますでしょうか。
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●実際の結果:
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どうぞよろしくお願いいたします。
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Cannot turn off Middle Eastern feature. I am not in Middle East anymore. Type direction starts from R>L, and the numbers are in Arabic
I activated my Creative Cloud membership when I was in Dubai, UAE, and now I am in Germany. My Photoshop and Illustrator are automatically in a Middle Eastern setting. I do not speak any Arabic language so I don't need this feature. I managed to fix Photoshop, but in Illustrator, it is impossible! Even after changing my laptop region, creative cloud account's location, setting English as the default language, and re-installing the software, nothing has happened. It is becoming a nuisance, the texts start from R>L and the numbers are always in Arabic. How can I turn off this feature?
1 vote -
BUG
Hola tengo un problema , estaba trabajando dibujando una prenda y se me puso todo en blanco y solo me marca las lineas
Tengo una MacBook Air monterrey 2020 M11 vote
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