Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
- or
No existing idea results
- ~ No ideas found ~
8162 results found
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Illustrator not saving properly
Saving our work is a MAJOR issue! Since updating, I'm having different ones. Sometimes when I command/save, then reopen that file, the last change I made is gone. Now, when I do a save as, Illustrator only saves part of the file name I typed in..
Attached are screen shots showing the file name I try to save it as, and the incorrect file name it saves as.
WTF is up with this stuff? I'm no programmer, but how is it that major bugs like this come up with every new version? I am spending more time working around Adobe bugs than actually getting work done.
Saving our work is a MAJOR issue! Since updating, I'm having different ones. Sometimes when I command/save, then reopen that file, the last change I made is gone. Now, when I do a save as, Illustrator only saves part of the file name I typed in..
Attached are screen shots showing the file name I try to save it as, and the incorrect file name it saves as.
WTF is up with this stuff? I'm no programmer, but how is it that major bugs like this come up with every new version? I am spending more time working around Adobe…
1 voteA slash can’t be used in a file name. since it’s an OS reserved symbol.
There are other symbols like this: < > : " / \ | ? *
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Illustrator 2023 (27.1.1) help -> user guide -> search doesn't work
Illustrator 2023 (27.1.1) help -> user guide -> ...helpx.adobe.com... search doesn't work on MacOS Ventura - Firefox 108.0.1
1 vote -
pattern swatches using raster artwork creating glitch
I am using a mac studio, M1 Max chip, Ventura 13.1, and Illustrator 27.1.1. Issue occurs when using GPU view.
I use pattern swatches extensively in my work to create a digital foil effect. My pattern swatches are made from raster images placed into Illustrator. I have been using this for years with no problem and am only experiencing this problem since upgrading my computer and my software.
When I move artwork that uses the pattern swatches, splotches of my pattern appear in my document, sometimes even on my artboard covering my artwork.
This directly interferes with my workflow.
1 vote -
Illustrator 2022 changing stroke with changes the width height
Every time I change the stoke width of a line, it scales the height or width - even if in scale I've unselected 'scale strokes and effects'
1 vote -
"NEW ART HAS BASIC APPEARANCE" APPEARANCE panel options NOT working for BRUSH
On the desktop version of Illustrator.....
When you use the pencil tool with 'NEW ART HAS BASIC APPEARANCE" set in the APPEARANCE panel options, any subsequent/new pencil art has a basic appearance as it is supposed to.
When you use the pencil tool with 'NEW ART HAS BASIC APPEARANCE" NOT set in the APPEARANCE panel options, any subsequent/new pencil art has the same appearance as the last made pencil stroke as it is supposed to.
THESE TWO 'NEW ART HAS BASIC APPEARANCE" SETTINGS in the APPEARANCE panel options unfortunately DO NOT WORK this way when using the Brush tool.
The Brush tool ALWAYS reverts back to the previously drawn brush stroke settings REGARDLESS of the 'NEW ART HAS BASIC APPEARANCE" settings in the APPEARANCE panel options.
(On the ipad version of Illustrator none of these APPEARANCE settings/options are even available, where EVERY stroke simply reverts to BASIC APPEARANCE, which is annoying in the other direction!)
On the desktop version of Illustrator.....
When you use the pencil tool with 'NEW ART HAS BASIC APPEARANCE" set in the APPEARANCE panel options, any subsequent/new pencil art has a basic appearance as it is supposed to.
When you use the pencil tool with 'NEW ART HAS BASIC APPEARANCE" NOT set in the APPEARANCE panel options, any subsequent/new pencil art has the same appearance as the last made pencil stroke as it is supposed to.
THESE TWO 'NEW ART HAS BASIC APPEARANCE" SETTINGS in the APPEARANCE panel options unfortunately DO NOT WORK this way when using the Brush tool.
The…
1 vote -
Highlighted selection box not appearing for text
When I select text, the bounding box appears, but when I select actual letters/words to edit, there is no highlighted/selection box showing me that I am selecting characters and which one. It's like I'm playing a bit of a guessing game: let's see if I actually selected the letters I meant to, fingers crossed!
The picture attached shows through the character tool module that I've selected two slightly different fonts(same face & size etc, just different weight) but that the text itself doesn't appear to be selected. I've only selected the italicized to the blue text at the bottom of the screenshot.
FYI I just updated to most recent version of Illustrator according to the creative cloud app.
When I select text, the bounding box appears, but when I select actual letters/words to edit, there is no highlighted/selection box showing me that I am selecting characters and which one. It's like I'm playing a bit of a guessing game: let's see if I actually selected the letters I meant to, fingers crossed!
The picture attached shows through the character tool module that I've selected two slightly different fonts(same face & size etc, just different weight) but that the text itself doesn't appear to be selected. I've only selected the italicized to the blue text at the bottom of…
1 votePlease check View > Show Edges command (or hit Cmd+H).
This also hides a selection of a text, along with lines along the objects’ paths.
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New File launch interface slow or unresponsive in latest 2023 update (21.7)
New file launch unresponsive to clicks made with trackpad and Wacom Intuos Pro Tablet (with the stylus). Seems normal on mouse.
1 vote -
Automatic hyphen turns in to different glyph character
I have a strange phenomenon on my Mac (Ventura 13.0.1): in the example there are three identical texts in 3 different font types (purchased, Adobe and Google). All fonts are available in the font manager program (RightFont) and auto-activation is enabled (the fonts are NOT activated initially).
I open the Illustrator (27.0.1) file and RightFont reports that missing fonts are available for activation (Illustrator also reports this, but I ignore this message, as RightFont already 'takes care' of it.
As soon as the fonts are loaded, the purchased and Google fonts have a 'strange' symbol (usually a different kind of Glyph character) at the place where an automatic hyphen should be.
The only solution so far seems to be to close the file and open it again. Because RightFont had already activated the fonts, there is now no notification and the fonts are already activated/loaded.
At the place where an automatic hyphen should be, it IS NOW PRESENT!The accompanying Illustrator PDF also contains the outline result of 'opening the first time' to show how I get it presented.
I haven't been able to determine if this is a bug with Illustrator or the font manager program, but I see a similar problem with Suitcase in the Adobe Support Community, but no immediate solution.
https://community.adobe.com/t5/illustrator-discussions/hyphen-turned-into-a-sign/m-p/13214475Does any user have an enlightening idea?
In this way it becomes frightening not to be able to blindly trust the software anymore.Thanks in advance.
I have a strange phenomenon on my Mac (Ventura 13.0.1): in the example there are three identical texts in 3 different font types (purchased, Adobe and Google). All fonts are available in the font manager program (RightFont) and auto-activation is enabled (the fonts are NOT activated initially).
I open the Illustrator (27.0.1) file and RightFont reports that missing fonts are available for activation (Illustrator also reports this, but I ignore this message, as RightFont already 'takes care' of it.
As soon as the fonts are loaded, the purchased and Google fonts have a 'strange' symbol (usually a different kind of…
1 vote -
Effects from the effects pannel not working or showing settings
All the effects from this list are simply not working. It appears in the appearance pannel but not even the settings pannel pops up.
1 vote -
All elements disappearing the more I edit. They show in layers panel, but not on artboard or in exports.
I'm working from (an up-to-date version of) an Illustrator file with five differently sized artboards. They all are using the same elements and symbols, just arranged different for different layouts. When I click on one of the artboards and select a group to scale down, the elements begin disappearing and have not reappeared.
I exited the group and more elements in the artboard disappeared. Clicking out of the artboard group itself made the entire group disappear. When I click back into the artboard, selecting an element reveals the outlines and bounding boxes, but the artwork itself is not visible. Opacity shows 100%, and looking in the layers panel reveals that all the elements are still there and the links panel shows no errors.
I've tried exporting the artboards, and the ones that appear blank in the AI file also show up as blank JPGs. I tried copying the elements into a separate file. Same thing. Outlines and bounding boxes appear when selected, but the artwork doesn't show up. I saved the file, closed and reopened. I quit AI, made sure it was up to date, restarted, same problem.
I'd just copy the elements from the still visible artboards and rebuild my design, but editing ANY of the elements from ANY of the artboards causes them to start disappearing.
I'm going crazy, please help!
I'm working from (an up-to-date version of) an Illustrator file with five differently sized artboards. They all are using the same elements and symbols, just arranged different for different layouts. When I click on one of the artboards and select a group to scale down, the elements begin disappearing and have not reappeared.
I exited the group and more elements in the artboard disappeared. Clicking out of the artboard group itself made the entire group disappear. When I click back into the artboard, selecting an element reveals the outlines and bounding boxes, but the artwork itself is not visible. Opacity…
1 vote -
1 vote
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Text highlighted with Layer color while I'm typing
Do you have any idea why some of my Text objects stay highlighted with the Layer color while I'm typing (the yellow one in the video), and some don't (the orange one)?
Cmd-H doesn't change that (the yellow one stays highlighted while I'm typing).
Is this something in the Preferences, or Object settings, or Layer settings?
Thanks a lot for your help!
I'm on Mac OS 11.4, using Illustrator 27.0.1
1 vote -
Repeated items become invisible when I close and open Illustrator
I made a file in Illustrator with a few shapes that get repeated in a grid, but when I close and open the file again, some shapes become invisible. When I click on them enough so they get in isolation mode, they appear again, but everytime I open the file they are invisible at the start.
I tried to copy and paste these in a different document but that doesn't help.
My operating system: Windows 11 Home
Version of Adobe Illustrator: 27.1, but when I used 27.0.1 it was also there.1 vote -
Color changes when document is closed
I am working on several documents with a specific color, and when I close the AI file, the color switches to a different HEX code.
This issue has no pattern that I can understand, since it does not happen with all documents. It is even more odd because if I choose the color I want with the eyedropper, it remains correct, but if I write the HEX code, it does not. Besides, the color profile doesn't change when this happens, at least that I'm aware of.
1 vote -
Multiple import of SVG doesn't include filters. Only the first file opened includes filters.
Situation: I have 2 SVGs I want to import into Ai.
I import the first one and the SVG Filter Effects are applied as expected.
Then, when I open the second SVG, Ai just completely ignores the SVG effects.It's a simple bug which probably should have a simple fix.
However, as a developer, I wasted 6 hours of my time not realizing you could have such a trivial bug, one that's so easy to fix, in your software after this long.Here's the second bug: "upload files" feature for the bug request doesn't accept SVG. Or maybe it's just a bad feature.
Situation: I have 2 SVGs I want to import into Ai.
I import the first one and the SVG Filter Effects are applied as expected.
Then, when I open the second SVG, Ai just completely ignores the SVG effects.It's a simple bug which probably should have a simple fix.
However, as a developer, I wasted 6 hours of my time not realizing you could have such a trivial bug, one that's so easy to fix, in your software after this long.Here's the second bug: "upload files" feature for the bug request doesn't accept SVG. Or maybe it's just…
1 vote -
1 vote
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SVG - save as in illustrator version 27.0.1 - moving objects off artboard sporadically
The latest version seems to not be playing well with SVG formats. I have reverted back to 26.5.2 and the issue resolved itself.
When saving an SVG, everything looks fine. When it is opened again, all the of the objects are sporadically distributed on and off of the artboard. I have never seen this issue before and my save settings are the same.1 vote -
Illustrator 27.0.1 does not recognize JPG format (then locks file)
Problem:
Illustrator 27.0.1
DRAG - DROP any JPG format image into Illustrator and the attached error occurs. The image must be RENAMED to "JPEG" for Illustrator to recognize it, however, when attempting to rename the image its locked by illustrator.1 vote -
line path acting strange (shows different stroke widths on same path)
line path acting strange (shows different stroke widths on same path)
1 vote -
save dialog not appearing when trying to save newly created file windows 10 64bit regarding Illustrator 27.0
Like many others, when I create a new file, draw something and try to save, save as or export the newly created file, Illustrator does not display the save dialog box.
I have discovered that if I open up a file created previously, it will save without issues.
Since discovering this, to get it to save the new content, I needed to open up an old file, delete contents, draw new content and Save As a new name.Although this method works, the issues remain, I have now rolled back from the latest update to 26.5.1 and the issue is not in this version.
Adobe seem content in charging their monthly subs despite being aware of issues, this sucks because in normal life situations, if a product is not fit for purpose, the user is entitled to a refund.
Adobe should either fix the issues or offer discounts for users who can prove they are suffering provided their system is up to spec.
I just wish they could get their act together.
Like many others, when I create a new file, draw something and try to save, save as or export the newly created file, Illustrator does not display the save dialog box.
I have discovered that if I open up a file created previously, it will save without issues.
Since discovering this, to get it to save the new content, I needed to open up an old file, delete contents, draw new content and Save As a new name.Although this method works, the issues remain, I have now rolled back from the latest update to 26.5.1 and the issue is…
1 vote
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