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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7715 results found

  1. Created actions missing after restart

    I recorded an action for export in dxf and pdf several times. After each restart it is gone. But I created an action for saving in pdf only, this is still there.

    Operating System Windows 10.0, Adobe Illustrator 25.0.1

    1 vote

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    0 comments  ·  Actions  ·  Admin →
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  2. Small increment movements gone

    I cannot move small increments since new launch.

    1 vote

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    1 comment  ·  Other...  ·  Admin →
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  3. Disappearing Blinking Cursor

    This was previously listed as COMPLETED for "Dialog box text selection missing blinking cursor", but the fact is that this issue is STILL occurring.

    Can you all please fix this blinking cursor issue? This has been happening for a while now and it still hasn't been fixed. Some people have suggested that resetting the preferences fixes this issue, but resetting the preferences does NOT fix the issue.

    It seems to occur when you change the "User Interface" color to either the lightest grey or the 2nd to lightest grey (see attached file).

    When you change your User Interface to one…

    1 vote

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  4. 1 vote

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  5. Illustrator 2020 keep shutting down

    Illustrator 2020 keep shutting down by itself in less than 1 minute after launching it.

    1 vote

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    0 comments  ·  Launch  ·  Admin →
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  6. Plug-ins du Marché

    Je n'arrive pas à installer ce (ou autres) plug-in pour Illustrator du Marché. Je clique sur le bouton «Free» une roue de progression apparaît puis disparaît sans que rien s'installe. J'utilise MacOS Catalina (10.15.7). https://exchange.adobe.com/creativecloud.details.103304.ean-13-barcode-generator.html

    1 vote

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    0 comments  ·  Cloud, Libraries  ·  Admin →
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  7. BUG - Fresh Install, Stuck on Brush Tool

    I just installed the newest version of Illustrator (25.0.1/WIN 10) and it's stuck on the brush tool. Clicking on the other icons selects them, but it 0still just the brush tool. Nothing works.

    1 vote

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    2 comments  ·  Tools  ·  Admin →
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  8. Opening template ruins entire program

    I launch the Illustrator and click on open new template and the entire program freaks out and any of my previous works are cannot be made out

    1 vote

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    0 comments  ·  Launch  ·  Admin →
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  9. Can't see anything on screen except a lot of white and black horizontal lines.

    I have no clue why but if I open or create a new project, the screen goes full screen and a lot of white and black lines that are horizontal appear and i can not see any tools, buttons, anything. The links and buttons are still there but I cant see them.

    1 vote

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    1 comment  ·  Other...  ·  Admin →
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  10. assemblage

    l'assemblage est grisé

    1 vote

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    0 comments  ·  Properties Panel  ·  Admin →
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  11. Align To mode gets changed from Align To Artboard to other modes on its own

    Over the past several Major updates to Illustrator, the Align to function's Default setting keeps getting changed. I prefer to have control over that. As all past versions of Illustrator have allowed. For me: Align to Artboard.

    With the last version capable of running on HIGH SIERRA it was BROKEN AGAIN !!!!

    Adobe's response is to buy a new computer.

    My feeling is Adobe should FIX that last High Sierra version.

    In the middle of a Pandemic/Economic uncertainty, this is not the time to screw customers.

    1 vote

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  12. Save as remove filename text before "/" character

    If the filename contains "/", the illustrator will save the file with "save as" command removing all the characters before "/", including it.
    Example:
    Saving with "save as" the file "My first project/version 1.ai" will end in "version 1.ai" on harddisk.

    Also, the name of the file in document's title bar is replacing the "/" with ":"
    "My first project:version 1.ai"

    And, again, on Save as dialog box, the "Save as:" textbox where the filename is already entered, it shows up like this
    "My first project-version 1.ai"

    macOS Big Sur, Illustrator 25.0.1

    1 vote

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  13. Grosses lenteurs après la mise à jour Creative Cloud

    Bonjour,

    Depuis trois jours j'ai de grandes lenteurs d'affichage et d'exécution.

    Par exemple lorsque je veux rendre un objet invisible dans ma palette de calques, il ne le fait que lorsque je bouge mon plan de travail.

    Idem pour les déplacement d'objets, je ne vois la position finale que lorsque je bouge mon plan de travail.

    La mise à jour des images entre Illustrator et Indesign ne se fait pas non plus.
    Je dois réinsérer l'image sur Indesign afin de voir la mise à jour de l''image.

    J'ignore si c'est un problème de mise à jour Creative Cloud ou bien…

    1 vote

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  14. Libraries NOT syncronizing

    The libraries are no longer syncing. Help!

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  15. Opening second file will NOT display it, but show first opened document!

    Wow... while having opened one file, Illustrator 25.0.1 does not refresh the screen while opening a second document. Great Adobe!

    Navigator switches the content, but the screen activates the second tab and shows the first file. clever...

    Going to be fixed in early 2031?

    1 vote

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  16. Flächentextoptionen

    Ich habe ein Textfeld von konret 520 mm Breite. Jeder Aufruf der "Flächentextoptionen" setzt dieses auf 354 mm Breite.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  17. Libraries content window disappear

    When you choose a color from the swatches save in the cloud library with an item selected on the canvas, in order to alter its color, the following bugs happens.

    If you do not "deselect" the libraries panel, and use the keystroke " ctrl + ] " or " ctrl + [ " in order to change the layout Z-index of a sub-layer, it makes the libraries items disappears altogether.

    The only way to fix it is to close and restart Illustrator.

    Thank you and good luck,
    Nico

    1 vote

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  18. Constantly crashing.... why should I pay for this software when it causes me so many problems?

    The v25 update constantly crashes. I tried the 1st version, had to go back to v24 after many crashes and much lost work/time. Then, when you supposedly fixed the crashing problem (v25.01), I tried it today and, of course, I lost a bunch of work when it crashed. Back to v24...... Won't go back to v25 until you really fix the problem. Also considering other software as a replacement for Illustrator..... I pay a lot for this software--why should I? Give me a good reason to stay with Illustrator......

    I use Windows 10, (pc) and I am completely updated with…

    1 vote

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  19. Dimensions (globally) do not display accurately after recent update to v25.0.1 - CRITICAL ERROR

    I'm experiencing a critical issue that has me halted on a current project. This occurred after recently updating Illustrator to 25.0.1. I've been working on a file with precise dimensions for all shapes and lines, and suddenly dimensions for all shapes and lines are globally incorrect (or are displaying as such). After typing in exact dimensions for creating a rectangle with the rectangle tool, a "10 mm x 10 mm" square becomes "10.1764 mm x 10.1764 mm". This is a critical error, and has halted me from continued work on my current project. Expedited help is greatly appreciated.

    Update: I…

    1 vote

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  20. Billing issue error

    Billing issue warning on top right corner of illustrator still showing after issue is resolved.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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