749 results found

1. Create Outline shortcut is not working

   I'm not sure when this started happening but CTRL + SHIFT + O isn't working as a command for create outlines.

   Notes:

   All other key commands work fine

   My O key isn't broken

   The command is still correct in preferences

   Doing "Create Outlines" from the menu works just fine.

   I've tried reselecting, restarting, multiple documents. It's simply not working, It's very weird.. anyone?

   4 votes

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2. Pasting a text makes it loose its formatting

   mac OS 10.14.3 running AI 23.0.2

   The issue seems to be random and can't replicate every time.

   If I copy a group formed by a path and text sometimes, when pasting, the path is expanded (?) and the text loses its format.

   When pasting "in Front" or "in Back" sometimes works but ussually pastes in the left upper corner of the artboard.

   When pasting a text in any possible way (in Front, in Back, in Place ... ) all format is missing.

   The result is a little task consuming double or more time as the expected, delaying my performance and productivity. Plus the frustration that comes with it.

   mac OS 10.14.3 running AI 23.0.2

   The issue seems to be random and can't replicate every time.

   If I copy a group formed by a path and text sometimes, when pasting, the path is expanded (?) and the text loses its format.

   When pasting "in Front" or "in Back" sometimes works but ussually pastes in the left upper corner of the artboard.

   When pasting a text in any possible way (in Front, in Back, in Place ... ) all format is missing.

   The result is a little task consuming double or more time as the expected, delaying my performance and… more

   4 votes

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   2 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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3. Text always shows as black

   Sometimes, when I apply color to a text box (using the swatches or the eyedropper) the color shown on screen is black even though in the Appearance panel the Fill is the one I applied.
   I made a screenshot (attached) to demonstrate

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   Resolved (Comments Open)  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

   Hi,

   The attached screenshot displays the FILL color underneath the CHARACTERS in the APPEARANCE panel therefore any change applied to the FILL will not be displayed, to display it correctly please move the FILL color row on top of the CHARACTER row (Click & Drag) in the Appearance panel.

   Hope this helps to resolve this issue.

   With Best Regards,
   Raghuveer Singh
   Illustrator Team

4. Text Boxes & resizing objects in Illustrator Behaving Strangely

   This might be difficult to explain, but at the moment, when pasting text within Illustrator (it can be from a different artboard within the doc, or from a different Illustrator doc, or Word, basically it doesn't seem to matter where the text comes from) or if just create a new text box and type within it, and try to resize the box, it seems to create more text boxes within the main box, and the text would 'snap' into the smaller box. If I stretch the box wider, the text will 'snap' back into the bigger box again, and I can then delete the randomly created text box as it is empty and not affected anymore. If I keep moving the edges of the text box around, every time the text within it is affected by moving or not having enough space it will just pop a new box. It will carry on indefinitely as long as I'm shifting the size around.

   This only happens when creating text boxes that you can resize without affecting the size of the text inside it. Typing without a text box seems to be fine. It has also started doing it with any objects within Illustrator. For example, I create a basic rectangle shape. Then, using the bounding box, I drag a corner to resize it, and as I do that, it is generating more rectangles as I go. In the layers panel, they are listed as normal, as if I duplicated the shapes or text boxes.

   Here is a screen recording: https://drive.google.com/a/giuliodecandia.com/file/d/1Uu2KZfbD21msW4OBIXA60zVcZIfzhJgc/view?usp=drivesdk

   It's the latest version Illustrator 23.0.1 running on MacOS Mojave 10.14.1

   Here is the discussion I have had on Adobe forums: https://forums.adobe.com/message/10784929

   This might be difficult to explain, but at the moment, when pasting text within Illustrator (it can be from a different artboard within the doc, or from a different Illustrator doc, or Word, basically it doesn't seem to matter where the text comes from) or if just create a new text box and type within it, and try to resize the box, it seems to create more text boxes within the main box, and the text would 'snap' into the smaller box. If I stretch the box wider, the text will 'snap' back into the bigger box again, and I… more

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5. Adobe Fonts dont sync properly with Typekits fonts purchased.

   My synced fonts don't show up in Illustrator. These are fonts that have been syncs for months. Restarting Illustrator does nothing. Unsyncing and resyncing fonts on Typekit does nothing

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6. Most of the fonts cannot show and load in the list of AI CS6

   Most of the fonts cannot show and load in the list of AI CS6 suddenly today. The down arrow button (red circle in the attached picture) of the font list is not working (no response), but I can still choose other fonts by clicking up/down keyboard arrow to choose around 10 fonts (my computer installs over than hundreds fonts!).
   Also, all fonts are still working in Photoshop and MS Office. Can anyone help on this? Thanks!

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7. Style Sheets

   In Illustrator CC (Latest version and several previous) on Mac:
   - BUG 1: Copying text with a Paragraph and/or Character Style applied and pasting it into a new text box adds a "+" to the end of every applied style, effectively breaking every bit of formatting that has been done. (Every style must be reapplied to the text to make the text update when the Styles are updated).

   • BUG 2: When Staggered margins are set while editing the Style Sheet (e.g. a 20px Left indent and a -10px First Line indent), clicking on the "Tabs" tab, wipes out all newly set indents. The only way to keep the indents, is to first close the Style Sheet, and then re-open it and then edit the Tabs.

   • BUG 3: (ties into BUG 1) Any Style with a "+" added to it indicates that alterations have been made to the text outside of the Style. But, updates to the Style that don't affect the altered setting aren't applied to the text. This mean's that any styling to the text outside of the Style effectively breaks the entire link to the style. This 'should' function as Style sheets do in InDesign... keeping the link to the Style and treating the adjustment to the text as a manual override to just the adjust aspect (such as changing the text to a different color than used in the Style). What's the point in applying a style (beyond formatting text) if any alteration to the text breaks the Style?

   I've been using Illustrator since it was a version 1.x application and the last few versions have been very ******* Style Sheets (bugs and poor implementation). Please fix current bugs first, rather than adding more new features!

   In Illustrator CC (Latest version and several previous) on Mac:
   - BUG 1: Copying text with a Paragraph and/or Character Style applied and pasting it into a new text box adds a "+" to the end of every applied style, effectively breaking every bit of formatting that has been done. (Every style must be reapplied to the text to make the text update when the Styles are updated).

   • BUG 2: When Staggered margins are set while editing the Style Sheet (e.g. a 20px Left indent and a -10px First Line indent), clicking on the "Tabs" tab, wipes out all newly… more

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8. font favorite

   Adobe Illustrator CC 22.1

   I updated my Illustrator App, and of course, I had to migrate all my templates over to the new CC2018 folder. Why do you make us do this EVERY update?

   Additionally, ALL of my Favorited fonts were lost. Ive spent so much time sifting through my fonts to favorite fonts in each class. Now, after the cc2018 update, all of my favorite font filters are gone. Why would you reset our font filters on this update? It seems you guys come out with more bugs than features in all of the Adobe CC software I use, Yet you insist on increasing your prices and force us into a subscription model. Every year I get closer to dropping Adobe and moving to full functioning software made by professionals in the field, rather than a Quantity over Quality Software subscription company.

   Adobe Illustrator CC 22.1

   I updated my Illustrator App, and of course, I had to migrate all my templates over to the new CC2018 folder. Why do you make us do this EVERY update?

   Additionally, ALL of my Favorited fonts were lost. Ive spent so much time sifting through my fonts to favorite fonts in each class. Now, after the cc2018 update, all of my favorite font filters are gone. Why would you reset our font filters on this update? It seems you guys come out with more bugs than features in all of the Adobe CC software I use,… more

   4 votes

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9. Changing text spacing duplicates text and makes other object glitch

   There is some kind of problem with the text spacing feature. It has been causing issues such as duplication of previous text, deleting text from another part of the page, causing all text to be spaced incorrectly and more.

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10. Character Panel doesn´t change fonts name

    AI version: last one, 22.0.1
    I typed the same words in 10 different fonts (all Google fonts), and they all look different of course, but when selecting them a second time, the font shown in the Character panel was always the same. I closed Illustrator and then it worked for few minutes, then the same issue appeared again.

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    Request to Contact Support  ·  Anish Kumar responded

    Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

11. Illustrator CC 22.0.1 Type Anti-Aliasing Issue

    Illustrator CC 22.0.1 Type Anti-Aliasing Issue

    1. The dropdown menu in the type window for anti-aliasing options is disabled seemingly at random.
    

    1. The anti-aliasing dropdown menu in the type window allows me to designate a render setting to one type selection however, this setting also seemingly applies to all type on the document (i.e. I cannot apply "Sharp" to one text block and "Strong" to another).
    4 votes

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    Need More Info  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Not sure this still happens with the latest builds. Can you check if this is still a problem?

12. Snap to Point does not work with Text Objects anchors

    Snap to Point used to work on the anchor points of a Text Object. It's broken now.

    4 votes

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13. Selecting text with triple-click and navigating it with Cmd-arrows

    Since day one with Macintosh. Click ONCE for a point, Click Twice for a WORD, click Three times for a sentence, Click four for a paragraph.

    Illustrator CC 2018 no longer sees a Forced line break as the end of the sentence. All previous versions of Illustrator worked fine.

    Triple clicking now selects from Paragraph return to Paragraph return.
    This is definitely a BUG.

    Breaks, ^n is the common notation in a find field. But does not have one for a more common Paragraph Return.

    You can copy the hidden paragraph return and search for this. The search field will show a blank space, not the standard ^p that is the common notation. So the search can work.

    Now, not having a Find shortcut for a Paragraph return, but the little used Forced Line Break is shortsighted as InDesign Does.

    Since day one with Macintosh. Click ONCE for a point, Click Twice for a WORD, click Three times for a sentence, Click four for a paragraph.

    Illustrator CC 2018 no longer sees a Forced line break as the end of the sentence. All previous versions of Illustrator worked fine.

    Triple clicking now selects from Paragraph return to Paragraph return.
    This is definitely a BUG.

    Breaks, ^n is the common notation in a find field. But does not have one for a more common Paragraph Return.

    You can copy the hidden paragraph return and search for this. The search field will… more

    4 votes

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14. When exporting to a png or eps, the text in the file are blurry and i cannot use for anything.

    When exporting to a png or eps, the text in the file are blurry and i cannot use for anything. You can see how jagged the edges are.

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    4 votes

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15. Text Boxes won't Scale or Flip

    1. IllustratorCC 22.0.1 running under OSX 10.12.6

    2. Select text box and either attempt to flip (Reflect tool using vertical axis) or scale using the Scale tool. Scale fails both dragging to scale, or double-clicking the Scale tool and inputting numeric scale value.

    3. Text box scales or flips horizontal, as in all previous versions of AI.

    4. Error message reading: "Can't scale the objects. The requested transformation would make some objects too large."

    4 votes

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16. Type reverting & doing all sorts of weird things

    The new Illustrator's type feature behaves strangely. The font reverts to the 1 I chose previously when I do some things such as discard the Offset Path setting I've set for it it in the Appearance Panel.

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    Request to Contact Support  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

    We are closing the ticket due to lack of response.
    If your problem is not solved, please get in touch with us at sharewithai@adobe.com or any of the other support channels – helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.

    With Best Regards,
    Raghuveer Singh
    Illustrator Team

17. Major Font problem in Ai CC 2018

    Adobe Illustrator 22.0 64-bit
    Windows 10 1703 (build 15063.632) 64-bit

    Characters refuses to render, be it in an area frame or a single line. Can't work like that, returning to CC 2017 right now.
    I had a full page of text yesterday and now I have just the backgrounds. The text frame can be selected but the characters panel doesn't show any information regarding type weight or anything. Also, the Find Font dialog is broken.

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    4 votes

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    14 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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    Request to Contact Support  ·  Ashutosh Chaturvedi responded

    Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator

18. CC 2018: Objects on top of textframes are no longer selectable

    I made a clear video to illustrate this (annoying) bug.
    My colleague has not yet updated Illustrator and is using the latest 2017 version.
    I have updated to 2018.

    https://www.youtube.com/watch?v=h1bUmXCcssg

    In the video you see:
    - On notebook 1: I created a textfield with rectangle on top. I can select the textframe and the rectangle on top easily. They are on the same layer.
    - On notebook 2: I did the exact same, but it has become impossible to select the rectangle.

    I cannot imagine this is done on purpose.
    I understand that I would not be able to select the rectangle if it was below the textframe, but not if it's on top....

    Hope to hear from you

    I made a clear video to illustrate this (annoying) bug.
    My colleague has not yet updated Illustrator and is using the latest 2017 version.
    I have updated to 2018.

    https://www.youtube.com/watch?v=h1bUmXCcssg

    In the video you see:
    - On notebook 1: I created a textfield with rectangle on top. I can select the textframe and the rectangle on top easily. They are on the same layer.
    - On notebook 2: I did the exact same, but it has become impossible to select the rectangle.

    I cannot imagine this is done on purpose.
    I understand that I would not be able to select… more

    4 votes

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    3 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  Ashutosh Chaturvedi responded

    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.
    Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

19. Many issues in Illustrator 2025

    Hi everyone,
    I'm experiencing a range of serious issues in Illustrator 2025 when working with AI or PDF files (many of which originate as PDFs and are then converted to AI for editing). Here's a breakdown of what's going wrong:

    ⚠️ Main Problems:

    Error ID: -128 when pasting text
    Every time I try to paste text into a text box—whether copied from a browser, a PDF, or even another Illustrator file—I get an error saying:
    Can't paste the type. ID: -128
    This makes it impossible to replace or update any existing text areas.

    Can't move objects: transformation too large
    When trying to move a single element, I get an error:
    Can't move the objects. The requested transformation would make some objects too large.
    No idea why this happens—nothing is grouped, and I’ve checked that all layers are unlocked.

    Dragging text boxes stretches the text instead of resizing the box
    When I try to expand a text area, Illustrator stretches the text itself rather than increasing the box size. It seems like all text is stuck in Point Type mode, and switching it to Area Type doesn’t always work.

    Selection issues and erratic grouping

    Some objects can't be selected at all unless I use Outline mode.

    Clicking one object sometimes causes all nearby objects to move.

    Even though I haven't grouped anything, Illustrator treats random sets of objects as if they're linked.

    Save and export often fail or hang

    Saving the document often gets stuck or results in a corrupt file.

    Exporting as PDF, PNG, or SVG occasionally fails without an error or freezes Illustrator entirely.

    🧪 What I’ve tried:

    Clean reinstall of Illustrator 2025

    Resetting preferences

    Unlocking all objects and layers

    Copying elements into a new document

    Using older file formats (e.g., Illustrator 2020)

    Saving as SVG and reimporting

    Hi everyone,
    I'm experiencing a range of serious issues in Illustrator 2025 when working with AI or PDF files (many of which originate as PDFs and are then converted to AI for editing). Here's a breakdown of what's going wrong:

    ⚠️ Main Problems:

    Error ID: -128 when pasting text
    Every time I try to paste text into a text box—whether copied from a browser, a PDF, or even another Illustrator file—I get an error saying:
    Can't paste the type. ID: -128
    This makes it impossible to replace or update any existing text areas.

    Can't move objects: transformation too large
    When… more

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    3 votes

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    Request to Contact Support  ·  1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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20. Illustrator wrongly says texts were created in different version of Illustrator

    After the update, this message now appears, saying that my files were created in a different version. But it should be backwards compatible.

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    1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The team intends to have this fixed