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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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749 results found

  1. 5 votes

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  2. Missing fonts warning when no fonts are missing

    Every time I open any illustrator document, the missing fonts box shows up telling me all of the fonts are missing, but when I click replace fonts, they don't show as missing any more and there's no issue. This is a really annoying bug.

    5 votes

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  3. Modifying paragraph / character style doesn't trigger the unsaved changes flag

    Illustrator doesn't prompt to save changes to paragraph styles if no other changes are made to a document.

    To reproduce:
    1. Create a document, add a paragraph style, save and close.
    2. Reopen document, modify the paragraph style, close document.

    Expected:
    At the end of step 2, when closing the document, Illustrator should ask if I want to save my changes, but it does not. After modifying the paragraph style, I can also see that the asterisk (*) does not appear next to the filename on the current tab, which normally indicates unsaved changes.

    28.2 on macOS 12.6.5

    5 votes

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  4. Accent changes fonts

    When we use Variable Concepr Fonts if I write text that contain letters with accents, the style of the typography changes. It's quite annoying.
    OSX Ventura 13.6
    Illustrator CC2024
    (See image)

    5 votes

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  5. Retype does not work at all in Czech version of Illustrator CC 2024 (28.0)

    The Retype function does not work at all on Windows 10. All attempts end with the message Selection not recognized. It doesn't matter if it's a vector, a bitmap. It doesn't recognize anything. Not even Hello in Helvetica.
    On MacOS 13.4.1 the app displays possible similar fonts but you can’t select them, download them, nothing. Dead end.

    Nice work, Adobe!

    5 votes

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  6. クラウドドキュメントで文字スタイルを削除した後開き直すと削除した文字スタイルが表示される

    環境
    macOS 12.6.3
    Illustrator 26.5.2 および 27.3.1

    再現方法
    1. 新規書類を作成し文字スタイルを作成しクラウドドキュメントとして保存する。
    2. 1で作成した文字スタイルを削除してドキュメントを閉じる。
    3. 閉じたクラウドドキュメントを開くと削除したはずの文字スタイルが表示される

    ただし1で作成したクラウドドキュメントを開きその文字スタイルを編集したり新たな文字スタイルを追加した後に削除した場合はそのクラウドドキュメントを開き直しても削除した文字スタイルは表示されませんでした。

    クラウドドキュメントのみで発生する事象でコンピュータに保存したドキュメントでは発生しないことを確認しています。

    5 votes

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  7. Random text disappearing from box

    Big Sur 11.4
    Adobe Illustrator 25.3.1

    When I open some of my ai files the text inside a text box disappears. If I try to create a new text box to replace that text it keeps disappearing. This only happened to me after updating to Big Sur. It's extremely frustrating as I haven't found a way to work around it.

    First photo is how it appears when I look at a preview of the ai file before opening, second photo is what it looks like when I open the file. (Don't mind the black lines, I wanted to keep that…

    5 votes

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  8. Illustrator not outlining type correctly

    I've only started to encounter this recently and it doesn't happen with all fonts. When I outline certain typefaces - such as your Source Sans - it outlines parts of some letters individually, such as the bar in the letter 'A' in the attached example, or does some bizarre detour as seen in both the comma and the apostrophe (the two most typical examples I could think of).

    All I am doing is outlining type with no stroke.

    I'm running Illustrator 24.3 and Catalina 10.15.6

    5 votes

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  9. Can't move text along path - vertical line handles missing

    The vertical lines that usually show up when pushing text along the path is missing. Even when using Direct Selection Tool, there are no handles to control the direction and placement of text along a path which is very frustrating.

    Operating System:
    Macbook Pro (retina, mid 2015)
    macOS Mojave V10.14.5
    Processor 2.2 GHz Intel Core i7
    Illustrator v24.1.2

    5 votes

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  10. Activating fonts in Illustrator takes too long

    The process of activating fonts in illustrator is taking way too long. Is there a way to make the process faster?

    5 votes

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  11. Character/Paragraph panels - lazy and/or incorrect updating

    Illustrator 23.0.3 on Win10

    It is vitally important to me that the Character and Paragraph panels tell me the truth at all times: an accurate description of the properties in play based on the selected text or the cursor position if nothing is selected.

    I constantly run into the problem where I select a line of text and the 'space before' and 'space after' controls in the Paragraph panel are completely wrong. Clicking the up/down arrows on the controls will change the displayed (wrong) value, and the text will suddenly leap to god-knows-where, rather than the desired "up or down…

    5 votes

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  12. Type Box fills with x's

    When I choose the Type Box tool, and click in the document to create a Type Box or simply place text, as soon as the box is created, it fills with X's/squares and goes off on it's own continually typing the X/square.

    At that point I am not touching the keyboard, there is no key being held down, yet it seems to be "stuck" in creating the X/square.

    Initially it only happened with Myriad Pro, so I uninstalled that font. Then it continued to do it with Arial. Now it does it, no matter what. I've un-installed Illustrator and re-installed…

    5 votes

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  13. Text missing in SVG files

    This is the first time trying to use Illustrator since it updated to the newest version (23.0.1) and updating my Mac to High Sierra (10.14). I have previously used Illustrator to edit SVG files, specifically the text in those files. When I open similar SVG files in the new Illustrator, all of my text is missing. My computer is due for a small update which will go through later tonight but this seems like a bug within Illustrator. When I open the SVG in Photoshop 2019 and re-export it as a SVG, I am able to see the text in…

    5 votes

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  14. Typing in Hebrew it RTL

    Whenever I try typing in Hebrew the letters go in the wrong direction, and I have no option in the paragraph pannel to change it as I know there is supposed to be. What should I do?

    5 votes

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  15. Using scale tool on justified text results in changing line breaks

    1. Illustrator CC 22.0.0 on Windows 10 x64 Pro

    2. Have a column of Area Text, justified, with carefully defined line breaks so that words are hyphenated at particular places, or not hypenated at all.

    3. When using either the scale tool (shift+click to scale proportionally) or the transform tool, all of the content should scale proportionally and the line breaks should not be changed.

    4. The resulting rescaled text column has very slight changes to the line breaks. While shift+dragging, the text looks correct (just scaled proportionally, without any reflow or stretching), but when releasing the mouse, there is suddenly some text reflow…

    5 votes

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  16. Text block cursor not indicating the actual cursor location.

    Text block cursor not indicating the actual cursor location.
    This has happened a few times to me, but is not consistent.

    When editing text in a type block I use the pointer to hi light the area where changes are required but the changes occur at a different point in the text.
    I have attached an image to clarify this - the black editing block is hi lighting the additional space I intend to delete but the actual character deleted is a few characters away (in this case the letter 'f' which shows with a blue edit line in this…

    5 votes

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  17. Fonts change after reopening Illustrator file, causing layout issues

    I created a mailer in Illustrator with around 10–12 artboards and exported everything perfectly with the correct fonts. When I reopened the same file after two days to make changes, all the fonts had changed automatically, some text had disappeared, and the layout no longer matched my earlier exported JPGs. The fonts were installed and displaying correctly at the time of the first export, so the issue only appeared after reopening the saved file. I’ve attached the before/after GIF to show the difference.

    4 votes

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  18. Upon reopening Ai files, it shows that fonts are missing when they aren't

    To fix the "error" I have to navigate to Adobe fonts, uninstall each font one by one, as uninstalling a font family all at once doesn't fix the issue, then individually reinstall each font. Super tedious and taxing to workflow. Issue is across multiple files, all that I have created on the same device that presents the "missing font" dialogue so I know it isn't a file issue. Please fix.

    Windows 10 Pro
    Adobe Illustrator v 29.5.1

    4 votes

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  19. HEX Franklin Variable Font is Not Visible when Editing

    I am on a Mac running Illustrator 29.4. I am trying to use the variable OTF version of HEX Franklin, and all Adobe apps do not render the letterforms. When I try to select the variable font in the dropdown, it just defaults back to Myriad or the default typeface.

    Other variable fonts work as intended, but specifically, this one is broken. Any possible fix?

    4 votes

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  20. Bullets/Numbering indents don't scale with type objects

    The Indent/First line indent values set in bullets and numbering options don't scale with type objects.

    Normal paragraph indents do scale as expected, so I think this is an oversight or bug.

    Examples:
    1. Area type with text at 12pt, numbering options have an 18pt left indent and -18pt first line indent.
    2. Same object scaled 150% -- type is now 18pt, indents have not changed, meaning left indents for double figures have been forced to the next tab.
    3. Paragraph without bullets/numbers, 12pt, left indent 18pt, first line indent -18pt.
    4. Same object scaled 150%, type is now 18pt,…

    4 votes

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