Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
1176 results found
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SVG files open altered
My files are continuously saving incorrectly. They look great when I save, but when I close out and open it later, things are not as they were. Anchors/handles jump out of whack, stylized effects disappear, rasterized images go blank or disappear; it is maddening. I cannot use this program if my files do not reopen as I saved them. They are exactly right when I hit save, but upon reopening, or opening in another program, they are altered in infuriatingly time-consuming ways.
Possible related symptoms -- upon saving a file, Illustrator regularly tells me my file has been modified outside…
1 vote -
While the file is still running in the software, it has vanished from the folder.
Regretfully, my file is no longer in the area where I saved it, but it is still open in the software, and I am unable to save it to any folder or Adobe Cloud. I don't know why this is occurring.
Illustrator 29.3.1
1 vote -
PDF no mantiene valores de color
Al generar un PDF/X-4 con una calidad de salida específica, los valores originales no se conservan, sino que se convierten completamente a dicha calidad de salida.
0 votes -
Automatically delete resource files using 'Export as Multiple Resources' file
Automatically delete resource files using 'Export as Multiple Resources' file
1 vote -
White words invisible on export
There is a bug after I import the file form InDesign. I have some words on a sheet made in InDesign, then save it as PDF, then import to Illustrator, and then the bug is coming — if i create new words in Illustrator and use the Eyedropper to click the words on the sheet to change the color to White, and export as JPG, the words won't be show up, but black color would.
0 votes -
Exporting DWG or DXF and importing it back leads to artifacts
On importing .dwg or .dxf files into illustrator (even for files that have been exported from illustrator in those formats), the file opens with unwanted artifacts. Please see the image below. On the left is the ai file and on the right is the same file exported as .dwg and opened, with artifacts on the curves.
This is basic and shouldn't be happening in the first place. It makes working with manufacturing utterly painful.
Request you guys to please iron out this glitch.
Mac OS 15.3
Illustrator 29.2.11 vote -
1 vote
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I cannot save my work. It says an unknown error has occurred
I cannot save my work. It says an unknown error has occurred
1 vote -
EXPORT AS JPEG (at least) 150 dpi's option is not working properly
PLEASE CHECK - it says 150 dpi's but the file is less. If I do the same in a previous version of illustrator, it is accepted.
1 vote -
「スクリーン用に書き出し」でCMYK書き出しされる
Illustrator2024 (ver. 28.7.4) にて、カラーモードがCMYKのドキュメントを「スクリーン用に書き出し」でJpeg書き出しすると、CMYKで書き出されます。
Illustrator2025 (ver. 29.2.1) で同一の操作をするとRGBで書き出されます。
Illustrator2024 (ver. 28.7.4) の挙動が誤っているため、修正を要望します。1 vote -
EPS保存して再度データを開くと画像の位置がかわっている
EPS保存して再度データを開くと画像の位置が勝手にかわっています。
プレビュー画面で見ると普通ですが開くとおかしくなっています。1 vote -
ver 29.2.1 3d obj export broken. Mac Sonoma 14.5
ver 29.2.1 3d obj export broken. Mac Sonoma 14.5
1 vote -
1 vote
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An unknown error occurred, recovery failed
I spend whole day to make my product finish, but the errors that occurred and everything was not be saved... it is really bad
1 vote -
Illustrator 2025 file content missing when made in illustrator 2024
When opening a .ai file made in illustrator 2024 into illustrator 2025 all contents seem to be missing, file can be reopened in illustrator 2024 displaying all editable content, however.
1 vote -
Unable to export to SVG using 'Export to Screens'
I cannot export as SVG using 'Export to Screens', I just get unable to export files error. Only way to do it is 'Save As' SVG and change to SVG 1.0 (1.1 doesn't work).
Very frustrating!Sequoia 15.1.1 - Mac mini M2 Pro
Illustrator 29.11 vote -
Unable to export to SVG using 'Export to Screens'
I cannot Export to Screens using SVG - gives an error of 'unable to export following files'. I've tried a simple shape too and that doesn't work! The only way I can do it is to 'save as' SVG and change to SVG 1.0.
Sequoia 15.1.1 - Mac mini M2 Pro
Illustrator 29.11 vote -
.ai、.epsファイルを開いたときにIllustrator全体が透明になる
■ 使用している Adobe Illustrator (デスクトップ版) のバージョン
バージョン：バージョン29.1
PC：Mac Book Pro （チップ Apple M4 / OS：Sequoia 15.0）■ 問題が発生したときに実行していた手順
.ai、.epsファイルの読み込み
①ローカルファイルを右クリック、このアプリケーションで開く＞Illustratorを選択
②Illustratorを起動後、ファイル＞開くよりファイル選択
いずれの手順も実行済み■ 想定していた結果
.epsファイルまたは.aiファイルが開く■ 実際の結果
添付ファイル参照ください＝＝＝＝＝＝＝＝＝＝＝
■ 試したこと
・Illustratorのバージョンダウン
・Illustratorの環境設定のリセット
・Illustratorのアンインストール
・Mac Book再起動■ その他
・アプリケーション起動後、新規ファイル作成は可能
・アプリケーション起動＞新規ファイル作成後、.aiファイルの読み込みは可能
・新規ファイル作成後、.epsファイルの読み込みを行うと添付2枚目の事象が発生以上の事象について解決手順をご存知でしたらご教示ください。
1 vote -
Layers get messed up when exporting
Export JPG and PNG, the layers messed up, the hidden layers show up, and the layers on top showed being covered by the objects from the layers down.
1 vote -
Latest version of illustrator (v29.1) does not export pngs with the same pixel placements as the one before.
Export from the new version of illustrator places artwork off center: Up and to the left slightly. This causes SO much work in our pipeline, please fix this urgently.
1 voteAnders, please share a test file and the exact setting and the method you use to export an image.
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