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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8065 results found

  1. Save for Web Preview

    This has bugged me for a very long time. When exporting, often the image looks like it will be missing a pixel width along the edge unless you increase the image size to go over the artboard vs. exactly fitting the artboard.
    I check the dimensions of the art and, for example, it's 1920x1080 perfectly aligned in the corner at x=0 and y=0, yet you can see the missing pixel along the left edge. And, if I export it, it indeed is missing the pixel.

    2 votes

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  2. Cutting Master 4 is missing

    Cutting Master 4 a disparus de du programme dans l'onglet fichier

    2 votes

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    1 comment  ·  Other...  ·  Admin →
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  3. Illustrator crashes when saving as CC (legacy)

    1- MacOs Mojave 10.14.6, Illustrator 25.0
    2- I need to send a file to a friend with an older version of illustrator that can't update due to his operating system not being compatible with latest versions.
    3- I expect an illustrator CC compatible file to be saved.
    4- Illustrator suddenly crashes without warning.

    2 votes

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  4. Permanent side scroll

    When I start a new file or open an existing file, the artboard side scrolls automatically to it's outermost edge. I cannot work on any file.

    2 votes

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  5. 2 votes

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  6. Illustrator 25.0 color not right

    This is NOT an IDEA it's a bug.
    Colours in the newest version of illustrator are wrong.
    Attached is a screen grab of the file in 25.0 and work uploaded from the same file (previous version) on a web site. We've been through all this before with previous updates… why such shocking inconsistency with a professional product?!

    2 votes

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  7. SVGs opened in Illustrator don't include blend modes

    I created an SVG in Illustrator that has some layers using the blend mode "overlay". I export out the SVG and it looks perfect. If I open that SVG in Illustrator it turns the blend modes into "normal" instead of "overlay".

    2 votes

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  8. Ilustrator CC2021 doesnt respond

    You cant work in the program because its doesnt respond to the commands, it even doesnt allow you to close Ilustrator

    2 votes

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    0 comments  ·  Performance  ·  Admin →
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  9. Version 2021 presenta trabas

    No responde a los comandos que das, ni siquiera me deja cerrar o modificar el archivo.

    2 votes

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  10. Never ever change keyboard increments to 0,0028px

    I updated illustrator this morning, and without ever knowing that this could be a possibility...nudging with the arrow keys just seem to stop working. It was extremely annoying since it is kind of second nature for me to use it. So I scrolled through google, looked everywhere to know how and why this is happening. After a while, in the midst of working, I finally see that I could change the 'keyboard increment' back to my trusted 0,5 px. I am truly baffled why anyone would think it is a good idea to just change that to 0,0028? what would…

    2 votes

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    There were several reports here and there about this parameter going to the minimum allowed value by itself.

    While this can be indeed a bug that happens for sure, another possible explanation can be the fact this value is the first one to be focused when Preferences shows up. I takes one gesture then to make it go all the way down, especially on Macs.

    This would have to be studied closely.

  11. Type disappears in latest update

    Typing in a text box, all of a sudden it disappears even though all indications say it's there, the right point size, and has a fill color.

    2 votes

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  12. SVG Text Export - multilayer bug

    I am having an issue with text on a path and after SVG export the code shows the text now broken to multiple layers - this does not translate appropriately to web. This happens specifically if the text path is an angle interval of 45 degrees; intervals of 90 degrees work fine, all other degrees break this text path apart during export.

    I am wondering if there is a way around this, or a different manner in which I should place text so that it may still be placed at a specific angle but remain all on the same layer…

    2 votes

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  13. the color theme panel is not working

    I use the MacBook Pro 13" , version 10.15.7.

    the color theme panel is not working on illustrator alone. it works perfectly on photoshop. tried restarting the system too. No difference at all. it is just stuck at loading.

    2 votes

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  14. Illustrator crashing when mac goes into sleep mode

    Hello,

    I'm using Illustrator 24.3 on a brand new Macbook Pro.

    Several times a day it crashes. It seems to happen most often when:
    - my computer goes into sleep mode and I reawaken it

    Quite often it happens for no reason, even when I am using another program.

    I have spent a lot of time on the Adobe community page trying various solutions but nothing seems to have worked. I have 'problem reports' from the crash.

    Can anybody direct me to somebody who I can work with to try and resolve the issue?

    I have attached the latest 'problem…

    2 votes

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    2 comments  ·  Other...  ·  Admin →
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  15. My work space including the toolbars doesnt load

    when i launch illustrator nothing loads except the selected artboard. Everytime i open illustrator i need to manually add all the tool bars and panels to make my workspace. i re installed illustrator and cleared preference too, it worked fine for first load then happened the same after the second load. It's a User Interface Launch bug i guess. Fix it please. or provide a solution

    I have attached a exact screenshot of how my interface looks after every launch

    2 votes

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  16. Big Sur and native Effects gallery crash

    Anybody else getting Illustrator CC2019 and 2020 to crash in Big Sur (beta) when accessing the Filter Gallery (eg. Effect > Texture > Grain)?

    You don't even have to apply the effect. Simply opening that window will doom you to a crash.

    Tested with latest public releases of CC2019 + 2020 and macOS 11 Beta (20A5384c) on 2015 iMac.

    2 votes

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  17. LOST DATA

    I lost my all work from last 10 days.
    What should I do now?
    All data was very important and I created by working hard days and nights. This is 3rd time happening with me from last year. I saved my work but still it is not listed there in recent works.
    Sudden error and not able to save my data sometimes. I paying for the software and I am suffering from such serious issue. Have any solution

    2 votes

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  18. 2 votes

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  19. Closing documents makes Illustrator 2020 to hang (24.3)

    On Windows 10 (v 1909) when closing a document (previously saved, or opened without any change, or a new empty document) Illustrator hangs and is unresponsive for 5-20 sec.
    This is happening after update.
    Photoshop had the same problem, but the hanging time reduced after the newest updates.

    2 votes

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  20. 24.2.3 → 24.3 アップデートすると、一般の単位がptにリセットされる

    Windows10 / 1909 / 18363.959
    24.2.3 から 24.3 へアップデートしたら、環境設定の単位の一般と線でmmの設定が、Illustrator起動毎にptにリセットされてしまいます。
    設定ファイルの再作成を行っても、環境設定ファイル全体の再作成を行っても解決されません。
    解決出来ないので現在は24.2.3で使用しています。

    2 votes

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