Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8124 results found
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Stability Issues
Illustrator is constantly crashing, I use Windows 10. I've been losing a lot of work because of it. I am forced to do the updates (can't use an older version) because I receive art from multiple artists and they all use the updated version, and the "older versions" can't open the newer version.... WHEN ARE YOU GUYS GOING TO FIX THIS???!!!
1 vote -
パスのアウトラインで線幅が変わる
796.49 mmφで0.3㎜線幅のパスのアウトラインをしたら
線幅が変わりました
原因がわかりません
宜しくお願いします
使用バージョン 26.2.1
試しにＣＳ3でやってみたら大丈夫でした
1 voteIllustrator 製品版フィードバックへのご協力ありがとうございます。
ご報告いただいた内容ですが、「パスのアウトライン」メニューからのコマンドでは再現しませんでした。
機能バグではなく、個別案件と思われますので、お手数をおかけいたしますがカスタマーサポートにお問い合わせください。
よろしくお願いいたします。
Illustrator チーム
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Window widgets vanish if window is resized via Accessibility API
If an Illustrator window is moved and resized via the Accessibility API, then the window widgets will vanish. They will reappear if you manually resize the window (even if only by a pixel).
This issue affects anyone who uses a third-party window manager, such as our app Moom. It was reported by one of our users, and this video is theirs—we don't have Illustrator, so we can't test on our end.
If you watch the video, you'll see the window widgets vanish when the user uses Moom to move the window; they then reappear when they manually resize the window.…
1 vote -
Stroke Scaling moves visible stroke away from actual path
When I try to scale up the stroke weight on a path, the visual of the stroke moves away from the actual path proportionate to the amount scaled up. I have no idea what is going on. This happens mainly with custom brushes but I have not been able to predict when or how severely this is going to happen. Yes I'm using the latest illustrator update.
1 vote -
Symbols don't display when mapped onto 3D artwork - Illustrator 26.2.1
MacOS 11.6.5 iMac - non-retina NVIDIA GeForce GTX 775M 2 GB - 32GB RAM
Illustrator 26.2.1
Hello, I'm trying to map a symbol onto a 3D extruded object (See attached) using the new 3D interface. All I see are some black lines. No matter which symbol (even my own), what scale or rotation I use, the display of the mapped symbol does not change?1 vote -
Illustrator CC 2022 not correctly fonts in SVG format
Why is there an email icon next to Adobe Illustrator if the intent is to email the Illustrator team, not be redirected to a marketing landing page.
I'm using an Adobe Font (Trajan Pro 3) for a logotype: I set the font to outlines, but if I attempt to make the characters one compound path, the letters appear broken. If I leave the characters as individual compound paths, and save as an SVG, the SVG file shows the letters in a garbled fashion.
When does Adobe expect to resolve this issue in CC?
1 vote -
Opening a PDF file, previously saved in Ai
After working on a file and trying to save it, it kept telling me it couldn't save. I finally gave up and then just saved it as a PDF. I was able to work from the PDF. So i saved the PDF. And now I can't open the PDF or the illustrator file. It gives me the dialog: Can't open the illustration. The file is locked or in use. ID: -54
It's also not letting me upload the illustrator file here, only the PDF file.
1 vote -
Can't save a file without closing the program.
Everytime when I save a file, the program shuts off. The same for InDesign.
1 vote -
Can't Access a Saved File from a folder in Google Drive
The Issue:
I saved an illustrator file then closed the program. After some days, I reopened the program. I could see the preview thumbnail showing my latest edit but when I clicked on it to open, it went back to a much earlier version of the file. This has now happened twice. Please help if you have solved this successfully.Details:
Illustrator 26.2.1 (64-bit)
OS: Windows 10
RAM: 12GB
Intel(R) Core(TM) i7-6600U CPU @ 2.60GHz 2.81 GHz1 voteIt turns out the folder is managed by Google Drive, and it restored a previous version for some reason.
If you had problems like this too — please comment.
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Text missing on .ai file when I preview it or bring it into Indesign
OS Catalina v. 10.15.7, Illustrator v. 25.4.1
Text is in the document (.ai file), but when I preview it or place it into InDesign it disappears. When I save it to a pdf from Illustrator it looks fine in preview, acrobat and InDesign. As a temporary fix I can place the pdf into Indesign, but that's not ideal.
1 vote -
swatch panel missing
The swatch panel is completely missing all of the sudden. This is a PERTINENT feature for me and needs to be fixed ASAP.
1 vote -
Please stop changing things around
PLEASE STOP CHANGING THINGS AROUND.
We often have very tight deadlines. Please stop changing settings and moving things around. It has a lot of impact on our ability to meet deadlines. When you moving things around we have to spend an extra unexpected 2/3 hours late at night try to figure out what has changed and how to do it the new way.
1 vote -
Open Illustrator 26.2.1 pallet drops in my desktop window .. when open, as photo shows 4-17-22
See photo clipping ... intermittent, recurring. No other adobe open aps do this ... just Illustrator. Bug .. Yes. Annoyance. Yes. Mac OS 12.3.1 Monterey, 27" display desktop. From wake.
1 vote -
ファイルを開けない
1 windows11 Illustrator v26.2.1
2 ｐｃを立ち上げて１回目のイラレ起動
3 起動直後に出てくるクラウドファイルの履歴画面から開く
4 開かないのでメニューバーのファイルから開こうとするが開かない。フリーズしているわけではないので終了し、再度起動すると開ける アップデート後から？最近毎回これです。1 voteIllustrator 製品版フィードバックへのご協力ありがとうございます。
ご報告いただいた「Windows 11 でファイルを開けない」という問題についてですが、まず「Windows 11 はまだサポート対象外」であることをご了承ください。
詳しくは Illustrator の必要システム構成（
https://helpx.adobe.com/jp/illustrator/system-requirements.html#windows-sys ）ページを参照してください。
その上で、いくつか質問させていただきます。
- 開けないファイルは「クラウド」、「コンピューター（ローカル）」の両方ともですか？
- PC 起動後の最初の Illustrator 起動だけで、２回目以降の起動では全く問題はありませんか？
お手数をおかけいたしますが、ご確認くださいますようよろしくお願いいたします。
Illustrator チーム
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1 vote
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1 vote
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Illustrator not working correctly on large displays
I am encountering numerous problems with Illustrator that I have not had before. I noticed that they all seem to revolve around things like selecting endpoints or handles for curves. Transforming elements seem to no longer align with the pointer when expanding. All of these are hard to pinpoint and I see numerous other people complaining about the same series of problems that I am having. I believe that it all has to do with Scaling on Large Screens.
For example, I use 175% scaling on my LG 39" curved monitor. Trying to use the transform features after selecting an…
1 vote -
3D Materials Broken shading on repeat shapes
When using the new-ish 3D Materials fx on a group of shapes, some of which are aligned and repeating, the lighting and shading on one or more of the shapes breaks.
There is a workaround of adjusting the position or corner radius of the shape(s) with the issue by an imperceptible amount. It took a lot of investigating to figure that out.
1 vote -
CC Libraries Convert "/" to Groups Popup Prompt
CC Libraries Convert "/" to Groups Popup Prompt will not go away when "back to libraries" is selected after a click on anything in libraries pops back up again preventing any access to library. After much frustration, clicked "Convert" and has now destroyed the organization of my library by creating many empty groups and arbitrarily grouping other items.
This was a huge library that took a lot of time to build, so I would love if it could be restored to its original stated before this "improvement".
1 vote -
Error when trying to "Save as" a file
Hi I had been having an error were illustrator doesn't let me use the option of "save as" and whenever that happens I have to close the program an re-open again. There's no error message is just like I click on "Save as" and nothing happens
1 vote
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