Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
732 results found
-
Lasso tool not selecting
Since updating Illustrator a month or so ago, the lasso tool rarely works. No vector points are selected and I'm having to use the direct select tool instead.
9 votesDoes it happen all the time for you, or occasionally? in any file, or a specific one? If a certain one — can you share it?
What is your exact OS details and version used?
Can you record a short video demonstrating the issue?
Please comment back, the team lack details on this issues and can’t really start investigations this.
-
Custom Brushes no longer working in newset update 25.3.1
My custom brushes stopped working with the new update. When I switch between custom brushes it either does not change or changes to the incorrect brush.
I have several custom brush files that I use for my job and this is happening with all of them.
I switched Ilustrator back to the previous version, 25.2.3, and the brushes are working fine, however I would prefer to be using the most up to date version of illustrator and to not have to rebuild 5 custom brush files that each contain around 7-20 brush variations.
I am on Windows 10.
Thanks for…3 votes -
Pen Tool in illustrator
In the new version of illustrator 25.4.1, their is a bug in the pen tool. When I click on the pen tools in the toolbar, the software will hang up with the spinning ball for about a minute. This has happened repeatedly
2 votes -
Noticing a strange path glitch
I have noticed a strange glitch that is appearing on paths. Here is a screen shot. You can see the two shape (dark and light aqua colors) and the path is highlighted in red. Near the path and in-between the shapes is a strange jagged line. I had this appear in one other document too. There is nothing there when I go to try and grab it or delete it.
2 votes -
Anchor Points and Handles Missing
When selecting the outline, anchor points (and their handles) seem to disappear, making it near impossible to create the desired curve. It was working fine the other day. I am using version 25.0.1 on a Mac. I have tried this in both OS 10.15.7 and OS 11.2, with the same results. Image below is when outline is selected with Direct Selection Tool (Usually anchor points and handles are visible here)
5 votes -
Direct Select tool selecting unnecessary groups
Steps to repeat making unecessary groups (just one of many ways) in order to test how they break the direct select tool, and cause unpredictable appearances:
1) make a rectangle.
2) apply a "3D Extrude & Bevel" effect
3) Expand appearanceNow that you've flattened your 3D object, you'll have an extra 4 unnecessary groups come along for the ride. But you won't know this unless you use Vector Firstaid, or use the appearance panel to manually inspect the situation (argh!).
4) Now use the direct select tool to click in the centre of one paths of the shape (direct…
1 vote -
Alt+tap with Rotate or Reflect tool + Wacom tablet makes Illustrator unresponsive
Trying to open the dialog box for precise Rotate or Reflect settings by Alt+tapping with a stylus on a Wacom tablet makes Illustrator unresponsive for an undetermined period of time.
The dialog box may eventually open (after 30-90 seconds), but in the meantime, Illustrator cannot be closed, and none of the menus, tools and commands work. The bug only occurs with a stylus, Alt+clicking with a mouse never produces this issue.
The bug was reported on Adobe Support Community already in 2019 but has not been fixed even in the most recent Illustrator release. It seems to be a problem…
3 votes -
1 vote
-
Eyedropper won't pick up arrowheads in 25.3.1
Using Illustrator 25.3.1 with Mac OS 11.4, the eyedropper won't pick up the arrowhead style from a stroke to replicate onto a new stroke. This has always worked before.
1 vote -
I can't use anything
When I open a photo, no panel opens on the right or left and I only look at the page I opened.
1 vote -
Paintbrush tool stops working while drawing - 100% GPU usage
Using the paintbrush tool, when drawing a continous shape/line, it stops drawing after a little while, even if I keep the pen pressed, or mouse button (same result).
If I use the GPU rendering/viewing mode, the GPU usage keep climbing if I keep drawing, until it reaches 100% GPU usage and stops working. And that is on a RTX 3090. On CPU view mode, it stops way sooner/faster, after 3 seconds almost. As soon as I let go and stop drawing, it completes the shape, but only up until the point that it stopped drawing.
Video attached with the problem.
1 vote -
角丸長方形ツールの高さ変更
・Mac OS10.15.7 Catalina
・Illustrator25.2.3角丸長方形ツールで描画後、選択ツールで高さを変更できない。
幅の変更や回転は可能。
プロパティから高さ（H）の入力での変更もできるが、選択ツールでのダイレクトなサイズ変更（高さ）ができない。1 voteIllustrator 製品フィードバックへのご協力ありがとうございます。
ご報告いただいた「選択ツールで高さを変更できない」という現象ですが、最新バージョン「Illustrator 2021 (ver.25.4.1)」の Mac & Win OS ともに正しく動作しています。
選択ツールでバウンディングボックスの上辺、または下辺のハンドルをドラッグしての高さ変更の操作でよろしいでしょうか？
アプリの再起動、またマシンの再起動をしても再現するようでしたら、お手数をおかけいたしますが、カスタマーサポートにお問い合わせください。
以上、よろしくお願いいたします。
Illustrator チーム
-
lines aren't smooth with pencil tool
Back in version 25.0 the paths drawn with the second setting were smooth. Since version 25.1 the paths aren't smooth. it creates unnecessary misplaced points.
4 votesI am happy to share that we have fixed this bug in our latest release – 25.2.3 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
-
Previous tool continues after selecting new tool
Over the past few weeks I've noticed that when I switch tools sometimes the characteristics of the previous tool continue rather than it switching to the new tool (but it shows the new tool selected in the Toolbar.
So, for example, if I'm using the Selection Tool and then click on the Direct Selection Tool it shows in the Toolbar that I have the Direct Selection Tool activated and the cursor is the Direct Selection Tool one but the tool behaves like the Selection Tool (i.e. I can't select individual points).
Saving the file seems to fix the issue and…
1 vote -
Illustrator 25.4.1 "handcuffs" scaling and rotation effects with Wacom
When using a Wacom Intuous Pro (PTH-660) with Illustrator: using the scale or rotate tool on a shape, I'm unable to commit the change to the object after I lift the pen off the tablet. Even pressing "v" or "esc" several times, or even switching programs and switching back to Illustrator, when the pen comes in range of the table surface again, it is still changing the scale or rotation of the object.
I'm on Windows 10 Pro on a Dell Precision 7530.
1 vote -
The Mesh Tool and Curvature is lagging after I updated the Adobe Illustrator to the latest version.
The handles for the mesh are difficult to adjust and move. The same thing also happened with the curvature tool when I updated my AI to the 2021 latest version.
Windows 10
Intel Core i5
64-bit OS
4GB RAM1 vote -
New Repeat Feature unhides/unlocks all objects
- OS: Windows 10, Adobe Illustrator V25.1
- I used the Repeat Object tool, mirrored an object, then double-clicked into it to edit it. Once edited, I clicked out of the tool.
- Expect to click out and have other layers/objects unaffected.
- When I click out of the Mirror Repeat tool, all my hidden objects are no longer hidden, and all my locked objects are unlocked. This happens every time I edit a Repeated object.
4 votes -
Expand and Expand Appearance Greyed out since update
My 'Expand" And "Expand Appearance" has been greyed out ever since the recent updates. Its like this with every file of mine. They are NOT on locked artboards, they are all expandable files and I tried changing color settings and importing different file types, to see if that would fix it but nothing changed, everything is still greyed out.
4 votes -
Illustrator 25.3 Crop
Export File creates uncontrolled artboards and more then one - usually only one is selectable the other is not. Did this with jpg, pngs. Save as pdf works fine but export versions do not.
One artboard frame is correct but the second unselectable version is smaller but taller and localized around one object in the image.
They both carry over with the file to other programs.
Files opened in photoshop display properly but png has extra clear space.1 vote -
Rotation is too sensitive. I cannot use transform options.
Rotation was too insensitive in the previous version.
Rotation is too sensitive in this version. It is prioritizing it over everything else too much.7 votes
.png){kind=link}
.png){kind=link}
- Don't see your idea?