Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
665 results found
-
Crashes when font file is moved *every single time*
This will crash Illustrator (and InDesign and Photoshop) every single time without fail, all cc 2020 apps I've tested, specifically:
InDesign 15.0.2, Illustrator 24.1, Photoshop 21.1.2
I'm using OSX 10.15.3 Catalina
Try this:
–add a font to ~user/Library/Fonts/MyFontFolderName/ to install. Works with any font, but for example try Adobe's own wonderfully designed Source Serif Pro
–make a new document in Illustrator, set some text in that font, eg: Source Serif Pro-Regular, save document (or don't save, same result)
–move the font file, eg: SourceSerifPro-Regular.otf to a sub folder, eg: ~user/Library/Fonts/MyFontFolderName/AnotherFolder/
–app will crash EVERY SINGLE TIME.Once again, this happens…
1 vote -
wrong characters Greek text
When choosing Type->Change case->UPPERCASE on Greek accent letters, the accents disappear
For example:
σπανάκι ψιλοκομμένο σε μερίδες
Illustrator: ΣΠΑΝΑΚΙ ΨΙΛΟΚΟΜΜΕΝΟ ΣΕ ΜΕΡΙΔΕΣ <- Wrong!
Indesign, Word...
ΣΠΑΝΆΚΙ ΨΙΛΟΚΟΜΜΈΝΟ ΣΕ ΜΕΡΊΔΕΣ <- Right!
1 vote -
Thai language bug
Thai font deleted or missing when create outline.
Most of the time it happens to few or last fonts of the line.Macbook Pro 15"
OS 10.14.6
IllustratorCC version 23.0.47 votesHi,
Can you upgrade to latest release 23.0.6 and let us know if it fixes your issue. We had fixed a bug with similar description in 23.0.6Thanks,
Ashutosh -
Activating fonts in Illustrator takes too long
The process of activating fonts in illustrator is taking way too long. Is there a way to make the process faster?
5 votes -
Text cursor on Mac with Retina Display incredibly thin
The text cursor is extremely thin on a Mac with Retina-Display. In an empty text box the cursor is nearly invisible, having the same width as the frame of the box. On a regular display, the cursor has a much better visibility. You should auto-detect the screen resolution and choose an appropriate width for the cursor or you should let the user choose a size in the preferences.
4 votes -
2 votes
-
Text in opened SVG is wrong size and outside artboard in v23.1 and v24.0.2
In newer versions of Illustrator (23.1 and 24.0.2, for example) the text in our SVG files may appear at the wrong size and outside the artboard. This incorrect text commonly appears at the top-left.
The ZIP file contains a problem SVG, a preview JPG of how it should appear, and any customer-provided files used in the design.
Also attached are copies of each version's System Info readouts and a screenshot of a problem design open in AI 24.0.2.
1 vote -
Letter Spacing
Open Type Letter Spacing doesn’t work properly. If I enable "all caps" the (usually ******) spacing is not applied.
3 votesThanks for reporting this issue. We are able to reproduce this at our end and the issue is currently under review.
-
when highlighting text and shift + eye dropping to get text colour only
This action produces random results (like the text has two colours on it)
1 vote -
Files change type position/spacing when opening file saved in older versions of illustrator
Files opened in 23.1.1 saved in recent previous versions of illustrator change spacing, position and kerning.
I am working in 23.1.1 and the files in question were saved in a recent previous version. What happens is only certain fonts (all open type format in document) jump position by as much as 1 point. this has been confirmed on multiple machines running new version (23.1.1)
It appears that kerning/spacing/tracking gets altered. The attached file shows the comparison between new version and old version. green highlights show amount of distance of shifting.
3 votes -
Text element with multiple paragraph styles & colors turns white when adding used colors
I have a text element with two paragraphs and have assigned a style to each paragraph. One paragraph style is a different color, for emphasis.
When I go to Swatches (palette) > Add Used Colors, all of the text turns white (invisible against a white artboard) and a swatch named "K=0" is added to the swatches palette. This can be avoided by setting all Paragraph Styles to black or no color and using Character Styles to apply color, but that's not really how the styles are supposed to work.
If the paragraph and character styles ever are fully functional in…
1 vote -
When a document using Japanese TrueType font is opened in different OS environment, font warning is given
When Japanese TrueType font is used in a document and opened in different OS environment,
Even though you have installed the same font, you will get a font warning when you open it.
Screenshots are created on Windows and open on macOS. But the opposite is also true.- Create a file in Windows environment and save it using related fonts
- When 1 is opened in macOS environment, the corresponding font is displayed as a font problem.
- Open Font Search after opening has not caused any problems
There are three types of fonts used, but problems occur with Japanese fonts or…
11 votesI am glad to update that this issue was fixed in 23.1 release.
Thank you for all the feedback.
-
Paragraph panel is missing text direction buttons (Right to Left)
Paragraph Direction options are missing even after adjusting the language in Preferences
28 votes -
Unable to uncheck Type Pref Indic options & Fill object with placeholder text on preference migration from 22.1
- MacOS Sierra ; Illustrator CC 23.0.1
- I'm trying to get the punctuation right while typing in Hindi, but I can't select "Indic Options". I went to Preferences>Type>Language Options. I can select "Show East Asian Options" but i can't seem to select "Show Indic Options" which is a bug.
- I expected to type correctly in Hindi
- I can't type in Hindi with the right punctuation and I'm on a strict deadline! Help
25 votesCompleted (Comments Open) ·
AdminAvinash Singh Kotwal
(Principal Product Manager, Adobe Illustrator)
responded
I am happy to share that we have fixed this bug in our latest release – 23.0.6 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
-
After using a Chinese type input, some of the punctuations are stuck in Chinese after switch input/typeface/restart
After using a Chinese type input, some of the punctuations are stuck in Chinese even after switching input/typeface/restart
This issue also effects Photoshop, please notify those guys as well!
Please fix ASAP
Macos 10.15.3
Ai 24.0.3
MacBook Pro 16in1 vote -
Font Sample Halt
Hi,
I'm frustrated that as I run down my list of fonts testing them on a specimen of type that the font scroll halts for no apparent reason, forcing me to use the down arrow and manually select the font I want to try the specimen on.
1 vote -
2 votes
-
"Clear Overrides" in Paragraph Styles menu is needlessly picky
I can clear overrides only if the selected text is all in a single paragraph style. If I select multiple lines in different styles (which happens all the time in lists of text, calendar items, etc), the thing is always dimmed out.
This makes it needlessly tedious to get all the text back into a known set of styles, so that the styles themselves can be redefined and the text will update accordingly. (Example: taking formatted text to a new and differently-sized layout.)
8 votes -
Text will not change fill colour to what has been selected
WIndows 10, Illustrator 23.0.3: After selecting text, I try to change the fill colour either using the eyedropper tool or the swatches panel. I expect the text to change to that colour. However, while the colour window shows the colour has been changed, the text doesn't actually change colour. I have to outline the text in order to get it to change colour.
8 votesHi Melina ,
Thanks for reporting this issue, Illustrator team really appreciate this.
As per attached screen shot , for the selected Text object your fill is below the Characters in appearance panel.
Can you kindly move the Fill above the characters and change fill. This will hopefully resolve your problem.
In order to identify the root cause , can you kindly provide us eyedropper setting snapshot ,you can find eyedropper settings by double click on eyedropper tool .Thanks
Anish -
Illustrator's fonts are not displaying
When I type something, the character panel does not show any fonts as an option. I have tried the dropdown menu to no avail. I found a work around a couple days ago but cannot remember what it was!
2 votes
- Don't see your idea?