Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8122 results found
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Artboard copying with hotkey [ bug ]
macOS Catalina 10.15.7
Illustrator 25.0.1- Select current artboard, option drag to copy
- Artboard moves instead of creating a copy
- When trying to undo, artboard returns to previous location while artwork remains in new location
- Required to press undo 5-10 times as artwork slowly inches its way back to the original artboard
2 votes -
Illustrator won't preview changes in the transparency mask until I move the art.
I just set up a new computer this morning and this is a new problem I have not dealt with before. Any edit I make to the transparency mask in an artwork does not preview until I move the artwork. Moving the view, zooming in and out etc doesn't udpate the preview, only moving the artwork. I tried turning off my GPU performance to see if that was causing some issue but it didn't change anything.
2 votes -
Illustrator CC crashes every time i open a file and try to update links. Doesnt crash if i select IGNORE and then update the links from the
Illustrator CC crashes every time i open a file and try to update links. Doesnt crash if i select IGNORE and then update the links from the links panel
2 votes -
Illustrator crushes
I am using Macbook Air M1, illustrator crashes and freezes very frequent. I have to force shut down my Macbook Air, but this doesn't fixed the problem that I am facing, freezes can up to at least 10minutes.
2 votes -
problem with mesh
What's the problem with mesh?
Since the last update (January 12, 2021) the grid is displayed tilted.1 vote -
Overprint
Overprints do not show in presentation mode, both overprint attributes and Pathfinder trapping. See attached image shots.
This is true in both version 25.2.1 (64bit), as well as beta version 25.3.192@232370(64bit) - Windows 10 Home version 19091 vote -
Dragging Live Corners Rotates Object Instead of Rounding the Corner
OS: Windows 10 Pro 1909
Version: Illustrator 24.3Expected result:
Hovering over a live corner and dragging it should let me round the corner.Actual result:
Dragging a live corner more often than not rotates the object instead. Only by making sure my cursor is hovering as far away as it can be from the corner, but still showing the curve icon and dragging can I consistently get the right behaviour. Otherwise it rotates the object instead.This has been something I've experienced since at least March, and there's an Adobe Support Community post about this same issue from April…
3 votes -
Copy Bezier pen behavior from After Effects
In AE, we can hold down the alt/option key to instantly break smooth anchor points. In other words: Dragging a control point while alt/option is down, enables separate manipulation of the control point (breaking it).
This is way more effective than selecting a separate tool. Maybe this can be added, since alt/option has no function at the momen. (and because in a suite - one would expect similar tools to work the same ;-)
2 votes -
Large Canvas fails to create pixel perfect artwork
I've posted about this topic here:
https://community.adobe.com/t5/illustrator/large-canvas-fails-to-create-pixel-perfect-artwork-the-extra-pixel-problem-is-back/m-p/11630186?page=1
And here:
https://community.adobe.com/t5/illustrator/the-solution-to-the-extra-pixel-problem/m-p/11630194?page=2#M2539703 votes -
White flickering screen: Illustrator 2019 gltches out video card in Macs with AMD Radeon R9 M390 2 GB graphics card...
it's an Apple & Adobe conflict with each other regarding the AMD graphic card driver(s) + Mojave OS 10.14. Rolling back to Illustrator 2018 doesn't fix it. I first thought it was a physical hardware problem (dying graphics card) until we experienced the problem on multiple Macs in the same way.
This issue didn't exist prior to updating to Mojave, however, I think Mojave and Adobe were fine together until updating to Adobe CC's 2019 products which had the initial conflict and, in turn, created the same conflict for the prior Adobe CC versions + Mojave.
I 100% believe there…
84 votesBased on feedback, this issue is fixed by upgrading to MacOS Catalina . We are closing this .Let us know if you are still observing this on MacOS Catalina and we will reopen this thread.
Regards
Ankit Goyal
Illustrator Team -
Cannot select objects near text object
This is a bug and not an idea.
I cannot seem to select object that are behind a text object, such as the black rectangle in this example. The blue line indicates the edge of the type area.
1 vote -
Text alignment of text on path changes in SVG on export, but not in other file types
Adobe Illustrator 25.0.1 on macOS Big Sur 11.1, MacBook Pro 2016
I've exported the same graph multiple times - as jpeg, png and svg. In the svg version, some text looses it's alignment - can't send that to my client!
1 vote -
Shift+Alt drag to duplicate in CC 2021 makes a duplicated image invisible
When using Shift and Alt to drag to duplicate, the image to be duplicated does not stay visible. Therefore I cannot see up to where I want to drag and then duplicate. Used to work on previous versions, but somehow since upgrading, it doesn't work. Not sure if it is a setting that I must change?
1 vote -
Cursor in input fields is almost not visible with light UI after 24.2.3, on any display
The cursor in any field where you can insert values is so light that you can almost not see it.
The contrast in the fields should be increased so that the cursor is visible again.OS X 10.15.6, Illustrator 24.2.3
2 votes -
Bug: Newlines become Carriage Returns on Mac
On Mac this outputs a file with "test1^Mtest2^M"
f = new File([path]);
f.open("a");
f.writeln("test1");
f.writeln("test2");
f.close();it uses carriage returns which means things like tail -f [path] won't work. Workaround is to use the "BINARY" file encoding
1 vote -
Software does'nt work
Dear Adobe Creative Cloud helper,
I have upgraded my software to version Illustrator 2021 via my Creative Cloud account on my iMac Pro (MacOS 10.15.7 Catalina). Everything was seemingly going right but, when I open my new Illustrator 2021, it quits out as soon as I move the mouse …
I tried to uninstall and then install again but the same problem occurs. I can’t find out what is going wrong …
Please Help me.4 votes -
Corner Anchor Points become Smooth in 24.1
Draw a straight line.
Add Anchor points twice
Use the Delete Anchor Point Tool to removwe the middle one.
The adjoining Anchor point become smooth instead of staying Corner (as in previous versions).
See also: https://community.adobe.com/t5/illustrator/anchor-point-glitch-during-removing-unnecessary-anchor-points-adobe-illustrator-24-1/m-p/10936870?page=122 votesI am happy to share that we have fixed this bug in our latest release – 24.1.2 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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Justification, distance inter-mots
macOS 10.14.6. Illustrator 25.1
Quand une ligne de texte ne comporte que des chiffres (ex : numéro de téléphone), la distance inter-mot est toujours à 100% et ne reflète pas les réglages d'espacement du panneau paragraphe/justification.
Il suffit d'ajouter une lettre en début ou en fin de ligne pour que le réglage soit pris en compte.1 vote -
Importing Brushes is not working.
Trying to import a variety of brushes from all different sources that are CS4 and above and correct AI files.
When I look at preview links it provides the image below. And when I open the files are blank this is consistent with every single brush AI file I"ve tried to open. However, on the Open menu of illustrator they are available to preview. Is there a problem with opening AI brushes in the 2021 update? Ideally I need these brushes to finish work for a client, and need to build on Illustrator rather than Photoshop
1 vote -
Previews no longer available
Since upgrading to Catalina I no longer have previews of documents. They are now all empty boxes. Any idea how to bring them back?
1 vote
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