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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

What can we fix in Illustrator (desktop)? Vote or report a bug — one problem per entry, please.

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8117 results found

  1. Offset path small values results in skewed lines

    Offset path small values (in my example it's 0.02 mm) results in skewed lines, compared to original text it's applied to.

    17 votes

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    6 comments  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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  2. Saving operation get cancelled when Save in background is checked.

    When Save in the background checkbox is checked, saving the document using the script, gives an error operation was cancelled and the automation process stop. But if uncheck this setting everything works fine. This happens when we show our custom progress bar dialog. So I think progress bar dialog is interfering with the process of saving the document in the background. Could you please look into this issue and see what can be done for this at your end?

    19 votes

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    15 comments  ·  File Save, Import and Export  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 26.1.0 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  3. Again and Again not responding or not opening.

    Hi and I am Atharv Pathak Sharma, I am 10 years old and I illustrate and design logos..., Today I am very disappointed by adobe Illustrator because it is again and again not responding or not opening, and before you all ask me which version of illustrator I am using, it is 2021 ok I want the problem to be fixed as soon as possible, and if you think that illustrator 2021 isn't launched then here's the proof https://getintopc.com/softwares/designing-tool/adobe-illustrator-cc-2021-free-download-1470232/
    Thank you.

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  4. My entire screen goes black when I try to open Illustrator 2021

    I have a Mac, Catalina, Version 10.15.7 (19H2)

    My touch toolbar stays lit up and I can tell Illustrator is opened based on the toolbar options, but nothing displays on normal screen. Screen returns after I Quit with CMD + Q.

    1 vote

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    1 comment  ·  Performance  ·  Admin →
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  5. reference

    BUG: Transform > Set Reference Point

    The transform tool is not behaving as expected. Width and dimension transformations do not transform according to the selected reference point.

    EXPECTED RESULT: when the reference point is set to centre, I expect the transformation to apply 50% of a change in the height or width value equally to both sides of the object.

    ACTUAL RESULT: The transformation behaves as it was set to left and applies 100% on the new value to the right side of the object.

    To see this bug in action, please watch the attached clip.

    Version & OS

    …
    1 vote

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    1 comment  ·  Tools  ·  Admin →
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  6. Saving issues

    I could not save my illustrations as any AI or PDF.
    After selecting save as PDF/AI it allows to save but there is no document saved in my targeted folder. Please help, i can only save it as JPEG

    1 vote

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    0 comments  ·  File Save, Import and Export  ·  Admin →
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  7. AI v25 causes error message at launch of Illustrator

    AI update is causes an error on launch. message box can be dismissed and program continues, but it should not happen. Rebooted machine, but it continues to happen, can I go back to AI 2020?

    2 votes

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    0 comments  ·  Launch  ·  Admin →
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  8. Adding swatch to Libraries automatically creates spot color

    Adding a swatch from Illustrator into a Library automatically turns the color into a spot color. I need it to be a process color.

    2 votes

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    0 comments  ·  Colors, Swatches, Patterns  ·  Admin →
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  9. Cannot relink the image

    In the adobe illustrator app, I tried to relink the image but it didn't work, as shown in the videos I posted below. Can you solve this bug, please?

    Thank you

    3 votes

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    0 comments  ·  Images, Links  ·  Admin →
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  10. SVG EXPORT DOES NOT WORK!!!!

    This is not a feature request this is a BUG. SVG import does not work at all.

    2 votes

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    1 comment  ·  File Save, Import and Export  ·  Admin →
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  11. Transform pattern only: setting height/width to 0 crashes Illustrator

    If you select "transform pattern only" option in Transform panel and (accidentally) set height or weight to 0 (mm in my case), then Illustrator crashes.

    2 votes

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    1 comment  ·  Colors, Swatches, Patterns  ·  Admin →
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  12. App Window size enlarges to fill all available Monitor space

    Have the window fill 60% of monitor space instead of 100%, so user can select the window size according to needs.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  13. iCloud drive

    Illustrator thinks links are gone when files are being stored in iCloud Drive (even though the cloud version is still in the same folder on my computer). Please allow Illustrator to download linked files in iCloud Drive automatically so I don't have to download and relink manually.

    1 vote

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    0 comments  ·  File Save, Import and Export  ·  Admin →
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  14. tengo problemas en crear mascara de recorte

    SOLUCION A ESTE PROBLEMA

    1 vote

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    1 comment  ·  Clipping, Intertwine  ·  Admin →
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  15. Illustrator 24.3 crahes when recently created files, with placed objects, are attempted to be opened. Older and simpler files are fine

    3 votes

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    0 comments  ·  Launch  ·  Admin →
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  16. Library Section

    On the library button. I cannot click the back button. It's not clickable.

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  17. Workflow issues

    I’m recently using Adobe Illustrator in a MacBook Pro M1 and it’s a huge struggle get things done. Crashes all the time in every move I make... I’m working for hours in something that in normal conditions I would spend 1 hour (maximum).
    Needing some help here!

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  18. Generally cumbersome, especially copying and pasting.

    Just a horrible program all together. Whatever happened to the Illustrator of days past? I think the program has become SO complex as it has "evolved" that it has become bogged down and quirky. Just to try to copy and paste a whole segment made up of multiple points is irritating. Why can't it paste a section, as opposed to just select segments of an object, when I choose the selection tool to do this. (I know not to use the direct selection tool for this).

    It is just SO cumbersome, and without a lot of the commands or nice…

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  19. Cannot move type!!!!!!

    I cannot move any of the type that i type and i also cannot select the type that i just typed..... I am extremely annoyed with these updates...... Why can i not moved type? Why as soon as i have typed a word, can i not then select that same type???

    1 vote

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    1 comment  ·  Type, Fonts, Text  ·  Admin →
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  20. Why Scale Strokes and Effects does not work in Illustrator?

    1 vote

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    1 comment  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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