Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8170 results found
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"Don't show again" check box
"Don't show again" apparently means show every d*mn time.
Checking the box never works. Why?
And why does the pop-up that wants to give you the Adobe Illustrator tour show up every time I restart the program? I've used this program 20 years. I don't want to take the freakin' tour. Ever.
Fix your sh*tty program and make it as good as it was before CC.
4 votes -
0.1 degree tilt.
If you draw a square with the Rectangle tool, it is tilted by 0.1 degrees. The same thing happens with the Circle tool.
Is this a bug?1 vote -
Selection Tool Bounding Box transform is broken with circles and rectangles
The most often used transform option - the bounding box of the selection tool - is broken with these shapes.
If the shape has stroke, the bounding box will include the stroke.
And when I move the transform corner (no matter how tiny amount) the real vector outline jumps to bounding box around it to the stroke's visible edge - thus creating a completely unintentional transform. For example an upscale while I'm actually scaling down.
( The free transform tool works perfectly with these shapes too.)13 votes -
Illustrator compiling vectors into highly pixelated bitmaps after a save
In a file with many objects and groups, we've found a problem that keeps destroying our work - after we save a file, and then re open it, for some strange reason random parts of the grouped vectors become flat/rasterized and highly pixelated or bitmapped.
What is causing this issue please and is it fixable? It's destroying pieces of work that take a great deal of time.
1 vote -
CC Library Character Styles Set Leading to .01pt
Character Style works fine in Character styles panel, but using Character Styles saved in a CC Library, results in leading being set to .01pt.
This is with a style saved from document to library, or created directly in CC library.
4 votes -
background save scratch
Save in background option cause Kernell Panic on IMac 2019 A2116 after turn OFF this option never happens again.
1 vote -
Typography disappears when the text is added on a curved path
This was said to have been fixed in 24.0, but I just updated to 24.3 and had this issue. Any time I use the type on path tool, it appears as though I'm typing (layer name changes) but the text is completely invisible no matter the font size or color and I am unable to highlight the text.
1 vote -
Free Transform tool and bounding box don't work with guides
Sometimes you want to scale a guide by dragging.
But bounding box doesn't show up when guide is selected and Free Transform tool stays in forever 'turn' mode.Don't you say me it is as intended. Just don't.
10 votes -
Problem deleting Spot Color
When I attempt to delete Pantone swatch for the swatch that's being used in my design, it should give us the warning to replace color just like InDesign. Instead, it just converts the color to CMYK without you even knowing which is a problem when you're trying to make sure you're only working with limited spot colors in the document. I remember getting warnings before like InDesign does... is this something new in the application? Could you please fix this issue?
2 votes -
Minor issue - Old date on splash screen (2019 instead of 2020)
I launched version 24.2.3 and noticed that it says © 1987-2019 instead of © 1987-2020 on the splash screen. Other up-to-date Adobe apps says 2020.
2 votes -
AMD and new CPUS/GPUS realy bad with Overprint ON in Illustrator
New CPUS/GPUS realy bad performance with illustrator.
Hello Adobe, i recently bought new computers for our company becouse people were complaining about Illustrator beeing slow.
These are the new computers:
-AMD 3900x + RTX 2080 + 64GB 3600Mhz ram + win10 1903
-AMD 3700x + 5700XT + 32GB 3200Mhz ram + win10 1903After trying out Illustrator on these systems i thought to myself.......why do we even use Illustrator?
How come a 3000 euro computer runs slow with overprint ON with simple squares drawn on the art board???
I want Adobe to explain to me why a I7 6700 with…
10 votes -
File gets opened twice
I have to work remotely from a server at my job. For months now, Illustrator will create these strange duplicates of a file I work on, even if I haven't saved the file. There's no pattern to when these files are made, as I sometimes use a variable import script to batch multiple files at once, but not all files are duplicated. Please refer to the screen capture I included.
In that folder, there should only be 2 AI files, man and woman. But without my prompting, it created those duplicates, and they can't be deleted without rebooting your computer…
2 votes -
Crashing when scaling objects and file disappears after saving
Program often crashes when I'm scaling large objects. Also, I saved a file that I had been working on for more than a week and closed the application like I usually do but when I reopened it? File gone. Erased. Can't even find an earlier version of it. Then I got a bunch of note and word docs titled "debug" full of HTML gibberish I couldn't understand. Couldn't recover or find file in deleted cloud files or recycling bin on desktop.
1 vote -
Recent file history missing on app launch
Since updating to the latest version, on starting Illustrator I just get the "start a new file fast" section but no recent file history icons.
Once I've opened and then closed a file the app returns to the home screen and then my recent history is showing but the Start A New File Fast bit has gone.
Once I close illustrator down and re-open it the history disappears again :(
Using Illustrator v24 via a Creative Cloud Suite account on Windows 10. I've tried uninstalling, rebooting and re-installing. No change.
8 votes -
Unknown Error [PARM]
I was starting work and clicked on Adobe Illustrator for the first time today, it immediately gave me this error and I hadn't even opened a document as yet.
This is the first time this error has appeared for me and I do not know why.
I closed the program and restarted it, the error didn't reoccur.
I have a pretty new powerful PC (within a year old).
I have attached my PC specs for reference and all programs are up to date.
Thanks
Heather3 votes -
File opens with one color value & the values change when placed in a new document
Hi There, I am working in the latest release of AI on a MacBook Pro OS 10.15.4 (Catalina) and I am reporting a bug I've encountered.
To preface, I don't know the age of the original logo file. The artwork is a PMS chip value, saved in an RGB document.
To get the RGB value of the logo I opened the file and inspect the color. Since it was a PMS, I go to the RGB view either in the color panel or the selector in the tool bar & I see a specific value. (0/53/98) when I paste the…
2 votes -
Icon enlarge for no reason
This has been a little bit of a problem. I have latest version of Adobe Illustrator version 24.1.2 running macOS Catalina 10.15.4. It a little annoying and I thought the next update would have solve the issue but it did not. Here is a bug that is strange. Thanks!
3 votes -
Layer access arrows missing
the arrows that you click on to access the layers are gone. there is no clickable link, or visible arrow anymore.
I have restarted both program and computer, then uninstalled and reinstalled. It is still not working.
1 vote -
alt drag art boards not working STILL
this is still not working. Now and again it does, then it doesn't again. It doesnt' copy the art board.
I can't see how to even check on my previous but reports, or find other ones I've voted for, I don't understand this process. Please will you fix it?1 vote -
1 vote
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