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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8170 results found

  1. No Rotate arrow for shapes

    When creating shapes with the shape tool, the rotate arrow no longer shows up. If I click in the area where the rotate arrow would normally be, the shape will rotate and the rotate arrow then appears. Any other object other that shapes work as usual when rotating. I end up scaling objects trying to guess where the rotate arrow would be.

    3 votes

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    4 comments  ·  Tools  ·  Admin →
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  2. Objects not snapping to point in Illustrator

    My objects or text boxes are not snapping to point (it is turned one), what do I do?

    2 votes

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    1 comment  ·  Snapping  ·  Admin →
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  3. 1 vote

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  4. Messed preview when opening multiple files

    Last file opened in Illustrator transforms the preview of all previous files to look like that last one I opened so I can not differentiate files because they all appear the same from tab to tab.

    1 vote

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  5. Bring back CS5 image trace controls and results, PLEASE!!

    Over the years, each update in Adobe Illustrator has resulted in poorer trace results for complex line work. I specifically keep an old Mac so I can run CS5 just to trace. Please bring back the advanced controls CS5 had so illustrators such as myself can use the updated version of Adobe Illustrator to trace hand sketched work. I've attached a sample to show you results from CS5 trace and the current Adobe Illustrator.

    2 votes

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    0 comments  ·  Performance  ·  Admin →
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  6. Applied gradient disappears and become black when applied to a compound path with a single anchor point included

    I use the same gradient for several objects in a illustration. When closing and opening the document, one of the objects the gradient disappears and is filled black. The preview looks fine.

    I already found the problem. It happens with compound paths with a single anchor point is included.

    AI 23.1.1
    MacOs 10.13.6

    19 votes

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    4 comments  ·  Gradients  ·  Admin →
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  7. Running an Action from script

    Hello,
    In Illustrator CC latest update, my following script does not work:
    1- Select a couple paths (in script) (all of them close paths in different groups)
    2- execute my action which offset paths with certain amount

    The problem is in this new version after the action dis-select all of them except one, but before this version it worked and keep all of my selection paths still as selected ( by path I mean the new offset paths, but for all of them)

    It really made trouble for my script in the company, because some computer still does not have…

    73 votes

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  8. Blob Brush sticks and then releases when starting a stroke. very annoying

    I have tried everything that I know. n Unchecking GPU Performance is not working. I do a lot of work in blob brush and the attached video shows how annoying this is. I have a Wacom Cintiq 22HD.

    1 vote

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    0 comments  ·  Tools  ·  Admin →
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  9. Switched to another application, Unable to Save on return

    I initiated a Save, making a New Folder, switched out of Illustrator to Chrome to get a job number to add to the folder name, switched back and was unable to type in the new folder window, or press the Cancel or Save buttons, or use keyboard! Clicking around I noticed I could select type in the input text field in a screen position that was NOT where the input field was. I moved the new folder modal to where I could select type and I was then able to press the buttons! I must have moved the modal either…

    1 vote

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  10. Stroke intersections when typing in Arabic or Persian

    When I type this language I have a problem when using a stroke for this language.
    I hope to have a fix for this problem.

    3 votes

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  11. Selections are automatically deselected after a few seconds

    Lately, Illustrator will deselect anything I select with either the selection or direct selection tool (doesn't matter which one) and it makes for a very frustrating experience. Anyone have an idea to fix?

    I am running Dell (windows) latest AI version
    Core i9 2.9 ghz
    32GB RAM
    Windows 10 Enterprise ("1903)
    have a eGPU hooked up external 4k monitor with Radeon card.

    5 votes

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    3 comments  ·  Selection  ·  Admin →
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  12. Static (not file related)

    I am on a Windows 10, hp. I am not sure what is going on with my Illustrator. I've been using it pretty regularly. Recently it crashed. When I reopened it, there is now some kind of static at the top of the document. It doesn't matter what type of file is open. I have tried opening different Ai files or creating new ones and the static is still there. I have also tried uninstalling/reinstalling/updating etc. Nothing has helped. Every time I move the view or click around, the static moves. I can still work, but it's extremely distracting and…

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  13. performance

    My illustrator is beginning to slow down. My computer seems fine although illustrator does not act as it did a few days ago. My computer is relatively brand new PC and i have update it now. Can i get some help?

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  14. Scrolling or zooming causes round Corner Widgets to get deselected

    Steps to reproduce:
    1. draw a rectangle
    2. Use the mouse to select ONE of the corners' radius handle (the bullseye handle inside the corner)
    3. Move the mouse wheel to pan (or zoom) a small distance.
    4. The bug happens here! The corner radius handle is no longer selected, and dragging the handle now affects all four corners. This is no good if you want to have only one corner radiused. I only noticed this recently so I think it's a newly introduced problem.

    Panning or zooming should NOT affect the selections that the user has made.

    4 votes

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  15. Fonts not being listed in Illustrator when used in a clipping group with transparency effects

    Adobe Illustrator CC 24.3. Windows 10 Pro 1909. OS Build 18363.1082

    Converting fonts to outlines did not catch the ones used in a clipping group with transparency effects. The effect was an embossed look. When the fonts weren't activated for the file, the embossed look changed as it substituted a font, but Illustrator gave no warning and no fonts were listed in the "Find Fonts" panel. The font used in the emboss effect was listed when viewed in Acrobat but not Illustrator.

    1 vote

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  16. 1 vote

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  17. I am not able to save my file and can only exit illustrator if i press "Dont Save" .. as of now i am adjusting with "Save a Copy"

    Using Latest updated version Catalina. Illustrator froze several times making me uninstall it.Reinstalled Illustrator2020. I dont see a homepage/preview page like before... the screen is grey blank... I worked on an existing file and a new file but cant save or save as. Can exit illustrator only after pressing the " dont save" option. Please Help!

    1 vote

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  18. 1 vote

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  19. Font linking not working, basic functionality of Illustrator is impaired

    1) Image describes it all. Nobody asked for Adobe Fonts, but if you have to do it please pull it off correctly. If it can't synchronize with mainstream operating systems like Windows 10, then what is the point? Professionals that have to use your software have no spare time to write obvious feedback like this.

    2) I am working in a team that is dependent on a shared Illustrator asset library. It is not updating consistently and it makes life hard for a lot of people that are trying to do their work.

    3) Certainly I am not the first…

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  20. Pen pressure doesn't work on side car

    I'm using macOS 10.15.3 and 12.9inch 2rd gen iPad Pro.

    Apple Pencil Pen pressure doesn't recognized by Illustrator while sidecaring but works fine on Photoshop. please resolve asap, I need my blob brush.
    Also, let me use [] to size the distortion brushes would be great, to right click and adjust brush size is kinda ********. Also add pen pressure support please.
    Much love, get your sht together.

    5 votes

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    3 comments  ·  Tools  ·  Admin →
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