Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8170 results found
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White selection tool: getting an error message that the entire item must be selected.
When I use the white selection tool, to grab an edge of shape to nudge it, I'm getting an error message that the entire item along a path must be selected.
2 votes -
Artboard Missing
When I open the saved file, I find my artboards missing. The weird part is it saves my work. So every time I open the file I have to create new artboards for the layout I had done.
Attached Adobe Files consists of 2 layouts:
Page 1: Original Layout
Page 2: When I re-open the file. I find all the artboards missing except for a default artboard.Very frustrating to recreate the artboards every time.
Thanks
RegardsMahesh Sutar
1 vote -
Preference settings for Type have changed
Previous versions of Illustrator allowed me to set my preferences for type to this:
Size/Leading = 0.5pts
Baseline shift = 0.5ptsBut in Illustrator cc 2020 v24.2.2 it is no longer possible to do that. This is what I am getting:
Size/Leading = 1pt
Baseline shift = 1ptIt seems like 1pt is now the lowest you can go.
Please help.1 vote -
new update (24.2.3) brings back Thai language problem when creating outline
new update (24.2.3) brings back Thai language problem when creating outline
Thai font deleted or missing when create outline.
Most of the time it happens to few or last fonts of the line.NOTE: weird thing is when newly launch the app and open CC2020 file first, Create Outline works fine. But once I open another file which is legacy file eg. CS6, this issue suddenly happens. After that if I continue working on CC2020 file, this issue also happens on CC2020 file.
The problem will reset once I quit the app and relaunch. And happen again if I open…2 votes -
Cannot copy and Paste text from illustrator to mail or other programs
In the previous versions of Illustrator I could copy and paste text into other programs. Since I have updated to version 24.2.3 all attempts to paste text elsewhere result in an un-editable pdf. I found some ridiculous work arounds online, but it's serious affecting my work flow. I'm running Mohave 10.14.6. Tried monkeying with the clipboard settings to no avail.
1 vote -
Copy text on path with option held crashes Illustrator.
I am creating type on a path. When I copy the text with option and drag it to paste, Illustrator consistently crashes without any recovery options.
3 votes -
Pressing Ctrl + Win sends the active object backward
If you have at least 2 objects on the artboard and the top one is selected, pressing Control + the Windows key on Windows 10 sends the active object backward one step. It's a keyboard shortcut that doesn't appear to be editable in Keyboard Shortcuts in case it interferes with that shortcut being used for something else.
3 votes -
Properties panel broken since last update
Since the last update the Properties panel is broken. Even if there is enough room for all information in the panel, it shows up cropped, with a scrollbar on the side. I have to drag the panel out of it’s window and then back again to fix this, every time I start Illustrator.
3 votes -
Custom Brush doesn’t get affected by color
I am not able to change the color for my custom brushes. Whenever I select a new color for the brush, the brush still paints black. I have opened and closed the program several times but nothing has worked. I have deleted and made new brushes, but I am still having the same problem.
1 voteThis happens if the colorization method for a brush is chosen to be just None.
Changing it to be Tints or any other form the dropdown in the brush’s options solves the problem.
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Error while exporting to DWG format
I am using Adobe Illustrator CC 2017
Operation cannot be performed due to unknown error. [PARM]
I get this error every time i trying to export my Ilustrator file in Dwg format.2 votes -
Select all artboards
With the Artboard tool selected, choosing Select > All selects not only the artboards, but all of the artwork—even artwork outside of the artboards.
1 vote -
Creative Cloud Automatic Shut Down
This might not be a libraries issue.
My office is working off of Illustrator 24.1.3 and Photoshop 21.2.1. Recently Several of us has encountered an issue where all open CC programs will spontaneously decide to shut down. This isn't a catastrophic issue thanks to the fact that all files that have unsaved changes will ask if the user wants to save, similar to if they had used the short cut to quit. The difference here is there isn't a cancel option on the save prompt, and this happens to both Illustrator and Photoshop simultaneously, as though both programs have been…
1 vote -
Saving a piece in PSD format
Every time i try to export my file into a photoshop format, the 'writing photoshop file' bar doesn't move and illustrator crashes for a couple of minutes then "Photoshop file could not be saved' pops up and the piece doesn't export. Ive tried exporting at lower ppis but that doesn't see to help the issue. The only way I was able to get past it was exporting it as a flat image. Which is quite inconvenient. I didn't have this issue yesterday, when i exported a similar piece. I also re-tried exporting a piece that i was able to do…
2 votes -
The latest update is now causing 'align to top' to behave like 'align to bottom', and 'align to left' to behave like 'align to right'
The alignment tools never had this problem until the latest update. Wish I hadn't updated since it's now slowing my workflow. Please consider fixing this issue on the next update.
2 votes -
Exporting to PNG with smaller dimensions than artboard creates blurry edges
If you have an artboard, let say sized at 160x160px, and export down to 1/10th the size (e.g., 16x16px) the export will be blurred on both the Y and X-axis in Illustrator version 24.
I have attempted to uninstall Adobe (both with and without my preferences), I have attempted to change the the PPI/DPI settings as well. Nothing seemed to fix this.
The only workaround I can find currently is to reinstall version 23, which will soon be removed from the creative cloud.
4 votes -
アートボード名が保存されない
1.Illustrator 2020(Illustrator 2019)
複数のアートボードを作成し、アートボードパネルにてリネームし保存をして閉じる。
そのデータを開いて再度アートボードパネルにてリネームし
書き出しjpgやpngをすると(アートボードごとに)、パネルの1番目(アートボードの1)のみリネームが反映されず元のネームで書き出されてしまいます。2 votes -
Library panel crashes and becomes black after selecting Next Object Above / Below
If you select an assets from the library window (e.g. click a colour to apply to your working artboard) and then use the keyboard shortcut for Next Object Above / Below, it causes the Libraries panel to go black and it won't re-appear until Illustrator is rebooted.
1 vote -
Literally Everytime I open it it shows a grey screen after the Adobe Startup.
Im using AI and Photoshop 2020 and I cant open it at all. Though it shows no problem when I open a file. Its just I cant make new files, it doesnt work. My university work i have been postponed for 2 weeks because of this. Please help.
1 vote -
Switching project tabs fails to update to selected project
In recent updates, including the June 2020 Illustrator update, tabs fail to switch projects, displaying only the current project for up to 15 seconds before slowly refreshing and switching to the selected open project tab. This happens several times a day and drastically effects productivity. (macOS Catalina 10.15.5, Macbook Pro 16 2019)
3 votes -
Illustrator 2020 doesn't allow me to CREATE A NEW FILE!
I need to open an existing and save as. It only is letting me download pre-saved templates. C'mon - that's not a bug - that's a fatality. And even if I'm reading the popup wrong, why make it so difficult? Switching over to Sketch...
1 vote
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