Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8115 results found
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Direct Selection tool duplicating when trying to drag
Ill 24.2.1
Catalina 10.15.5
MacBook Pro (Retina, 13-inch, Late 2012)Illustrator shut down so I rebooted. After reboot when I try to drag something with the Direct Select tool, it makes a duplicate and drags it instead.
2 votes -
Bounding Box resetting automatically if a compound path is included in a selection — ruins workflow
Normally in Illustrator, the bounding box is locked to the orientation of an object until you manually reset the bounding box. I am experiencing a bug in Adobe CC 23.0.3 where the bounding box of an object, or group of objects in this case, resets immediately after a rotation. This prevents me from executing the standard task of rotating an object, then scaling it horizontally using the bounding box to create the correct perspective (see video).
The reason I'm confident in reporting this as a bug is because I have never experienced this before and have been using Illustrator since…
17 votes -
Units dropdown in New Document dialog is trimmed, 'Millimeters' option is not visible
During creation of new document is lacking with centimeters or millimeters in the drop down menu, please add or fix the bug, thanks
1 vote -
Illustrator working very slowly while connected with internet
Illustrator working very slowly while connected with internet
2 votes -
Cannot select or move a stroke with the direct selection tool
I created a square. I tried to select one edge of the square to alter the shape. The direct selection tool would not select the stroke. It was a 1 point stroke. No matter which mode I used (outline or preview) it would not select the stroke.
I expect the direct selection tool to be able to select a stroke so that I can move it. This is not happening. Well, it does happen, eventually, but only after about 30 attempts. It should only take one attempt. And, no, changing the the selection tolerance does not help, and "object selection…
5 votes -
Text in connected Area Type Text boxes becomes very unstable when scaling
MacOs Mojave 10.14.6
What did:
Made area type square object
Copied it 13 times, connected it
put this structure under mask (tried also to put every object under it's own mask- same result).
added shape objects
Scaled everything - everything fine.
selected all the text in the structure and write new one with the same font/
Scaled it
Usually if you select this structure of connected area type boxes in company with some shape or object and scale all this, size of text in this boxes changes accordingly.
Result differs every time. Sometimes it's fine, sometimes all the letters have…
2 votes -
CMY touch bar not working properly
- My OS: MacOS 10.15.5 (Catalina) / Illustrator CC 2020 (24.2)
a) Create a new document (CMYk mode)
b) create a rectangle
c) Use touch bar CMYk color space to change fill color
d) Nothing happens.Expectation:
a) Create a new document (CMYk mode)
b) create a rectangle
c) Use touch bar CMYk color space to change fill color
d) Change color according to colours sliders change.No change on fill or stroke color.
2 votes -
Script Running Actions Skips Alignment
Version 24.2.1
When using a script to initiate an action, the action is skipping the alignment to artboard steps.
This worked perfect in earlier versions
1 vote -
Cannot save .AI files - Presets are empty
Cannot save .AI file or any file type in Illustrator. Error returns "File not found. Check the file name and try again"
2 votes -
Pathfinder Merge option creates a Trim and NOT a Merge
I am trying to merge two shapes using the Pathfinder > Merge option. Instead of creating a single merged path, the result is the same as a Trim. See attached before and after images
Both paths have the same fill, outline, and transparency properties. Neither path is part of a Group or Compound shape.
I have also shut down and restarted Illustrator and also my computer and still get the same outcome.
I can work around this with manual work, but this tool should be working.
Thanks for your attention to this issue :)
I am using:
:: Windows 10…1 vote -
Cant Resize without restarting
When you use the selection tool on any object with the boundary box showing, sometimes you have to restart illustrator to get it so select the corner to resize.
1 vote -
OS10.13.6 — Illustrator 24.1.2: Paste does NOT remember layers. Oddly, the same thing happened with another upgrade about 1-2 years ago.
OS10.13.6 — Illustrator 24.1.2: Paste does NOT remember layers. Oddly, the same thing happened with another upgrade about 1-2 years ago.
1 vote -
A layer name with Emoji breaks Layers panel
When an artwork contains a layer whose name has emoji such as 👍, the Layers panel gets broken. Interfaces (Eye or Lock icons, thumbnail or name) of several layers or groups will disappear and lost controlled. Fortunately, I knew which layer name has emoji so that it has been recovered by deleting the emoji.
version: Illustrator 24.0.2 with Windows 10 x64
1 vote -
Selecting a second image with a marquee doesn’t include it in the bounding box
The problem here is with image objects. It matters how you select them. If you select them the wrong way, you get no selection handles, or scaling handles.
Using just the regular selection tool, if you Shift + drag over one image object to select it, then shift drag over another image object, you get no selection handles for scaling. If you shift drag over both image objects you also get no selection handles.
If you shift and click on one image object, then shift click the other, it works fine.
If you drag a single selection over both image…5 votes -
Cannot Type in Search bar in the File Open dialog
After saving a file in Illustrator, I go to File > Open > folder my files are in. Next, I use the upper right search bar to find the file I need. It will not allow me to type in that search bar. I have to close out of Illustrator, then reopen and start all over again to be able to type in the search bar.
Windows 10. PC. Ver. 24.0.1
3 votes -
Illustrator crashes when using certain tools, when macbook goes to sleep, when left on too long, when selecting items (CMD+A)
Going mad trying to fix this bizzare problem on my new 2019 Macbook pro.
- Latest version of illustrator (24.1.2)
-Mac OS Catalina 10.15.4, 2.3 GHz 8-Core Intel Core i9, 32 GB 2667 MHz DDR4, MD Radeon Pro 5500M 8 GB
Intel UHD Graphics 630 1536 MBSince maybe last month, illustrator has been crashing more and more frequently, and at the strangest of times. I have everything almost exactly the same on my 2018 Macbook Pro and Illustrator is totally fine on that one. I can't quite figure out what is going wrong with this laptop.
For instance:
-When I…
3 votes -
Saving, Opening, & creating files Not Responsive with Unstable Internet Connection
Illustrator saving, creating files, and opening files seems to be tied to an internet connection, and it really fails if the connection isn't strong/stable. And this was only an issue with Illustrator (found with 24.2.3 & 24.2.0) with Photoshop and Indesign continued to function normally.
For two weeks I began experiencing very slow saving, it being "not responsive" for about 10 minutes to save any file. I eventually found it was tied to my internet connection. I recently switched my home network to data from a mobile hotspot which works find but isn't always stable. So the saving issue wasn't…
1 vote -
Survey Request
The annoying prompt to take the survey cannot be turned off. Even on completing it I am still prompted to take it - when you do its recognized you've already taken this. This survey prompt should be disabled at least when it's been taken once.
3 votes -
Alignment with the new version seems to be erratic
Alignment with the new version seems to be erratic. Selected are not aligning to the middle that are jumping all over the place
2 votes -
Move tool lags and I can't move my layers.
I don't have any ideas necessarily. Just want the features provided to work normally. I can't even use my move tool without the program lagging. Also, it's nearly impossible to organize my layers because Illustrator doesn't allow me to move them. It makes tasks that should take 1 second to do take 5 mins. Which makes it impossible to get anything done.
2 votes
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