Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8170 results found
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Display Issue ?
Having very odd display issues, (see attached files) basically I draw a curved shape in outline, this views correctly, then view it in overprint mode, this views correctly, view it in standard mode and it is awful, I've tried restart/making a new document etc etc, still views awful ????
please advise..... don't ask me to work in overprint preview as one of my others posts states, that is ridiculously slow.
Mac OS 0.15.6,
iMac (Retina 5K, 27-inch, 2019)
3.7 GHz 6-Core Intel Core i5
64 GB 2667 MHz DDR4
Radeon Pro 580X 8 GB1 vote -
magic wand nonfunctional
The magic wand tool has never worked. It does nothing. No matter what option is enabled or what I click on, it is non functional.
2 votes -
Select Same Stroke Weight does not.
2019 iMac running OS 10.15.4, AI CC 23.1.1
Shouldn't "Select Same ***" actually select ALL the items identical to the one item selected? I am working on a master file for Nutrition Facts panels, and cannot truly select every rule that is of a particular weight. REALLY Frustrating!
1 vote -
Saving documents
Please restore the save parameters. Or at least give a prompt if the save gets interrupted. My saves keep getting interrupted and I often loose the changes to the original file if I have to save as a different format, like a PDF. It's been very problematic and I have had to reproduce my original files once I lose the changes while trying to save a low-res PDF, for example. Thank you!
1 vote -
Josef Pro font disappears as you type
I am trying to type the word "Communications" in Adobe Illustrator. If I use any other font, it types fine and looks fine. When I use Josef Pro, the "ti" goes missing and only shows "Coomuncaons". When I change from Josef Pro to any other font, I can see the "TI". I tried this is other applications such as Microsoft Word and Excel and this problem does not happen. It's definitely an issue with Illustrator.
Unfortunately, I cannot use another font because our company logo uses this Josef font.
Please help.1 vote -
Expanded Layers Slows Performance
Illustrator 24.2.3 (64bit)
Windows 10 ProWhat the title says. If I expand my top layer in the layers palette and try to edit the text on an artboard using my keyboard arrow keys to navigate the cursor, the cursor is super laggy.
If I collapse the top layer and navigate the text inside the boxes, the cursor is much faster.
Expanded layers seems to take up much more processing power ...to the point I can barely scrub through the text.
1 vote -
Keyboard modifiers no longer work with Transform panel
Up until the latest release of Illustrator, pressing Command-Return after entering a new height or width for an object in the Transform panel would scale it proportionately. This no longer works and pressing Return does nothing if any modifier key is held down. The same is true for holding Option while pressing Return (this used to transform as a duplicate but has not worked for a while). Having to manually turn on the link button or disable it every time is very tedious. According to your own reference pages for keyboard shortcuts in Illustrator it is meant to be working,…
1 vote -
Pattern shifts around in PDF file when zooming in
When making something with a pattern, I heard and saw that when I save it as a PDF, the pattern starts shifting around when I zoom in.
I save my files always as Smallest File Size.
Kind regards,
Lisa1 vote -
Update 24.2.1 tool box dissappears, how can i fix it?
Update 24.2.1 tool box dissappears, how can i fix it?
1 vote -
Refresh problems in Trim View - Illustrator 24.0
I'm not sure this is exclusive to GPU, but in Trim View sometimes when working with content, it stops refreshing properly and causing anomalies on screen
14 votesI am happy to share that we have fixed this bug in our latest release – 27.3.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Ankit Goyal
Illustrator Team
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Saving a file should not highlight the extension
When saving (copy, exporting, etc), the save box highlights the extension. This should not happen. Soon as you choose a different format, the extension is no longer highlighted (which is good and how it should be). The extension should not be highlighted. This Illustrator bug happened after the Mac Catalina update.
16 votesHi ,
Thanks for reporting the issue . This issue is fixed with Mac OS 12.1 update .
Thanks & Regards,Ankit Goyal
Illustrator team
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2 votes
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Clicking "Add to Dictionary" on the right-click context menu for spell check does not update red underline...
When adding a word to the spell-check dictionary using the right-click context menu, the underline remains under the word. Shouldn't that get removed after adding the word to the dictionary? It does not get removed from other instances of the word in the document either.
2 votes -
Edit Multiple Gaps at once not possible
When a selection contains Dashed Lines with different Dash lengths, but equal Gaps, the Gaps can not be edited together.
Ai copies the entered Gap value to the Dash size.
2 votes -
Can’t save my files. 'You don’t have enough access privileges. ID: -5000' error.
Illu wont let me save my files, even though the size is not even that large. I tried restarting my mac and quitting the application a couple times, but still doesnt seem to work.
11 votes -
Impossible to create a very simple compound object of a shape and a word of multiple characters
It's been an ongoing issue for me for years. Until recently I used to be able to work around it by breaking the word into individual characters and substrating them from the shape one by one but now even this annoying method stopped working. I have literally no idea how to do this very simple thing any more!
1 vote -
Snap To Grid not aligns with grid
AI version 24.2.1
OS Catalina 10.15.5
When Snap to Grid is selected, the points that the pen and shape tools snap to are not on the grid. They are slightly off. It is impossible to get points exactly on the grid. I've attached a file that shows where points snap to. These shapes were drawn with Snap to Grid on.
2 votes -
export dxf
When in large canvas mode, I can't export a DXF. nowhere in the "known limitations" document does it mention this. I can export other regular canvas size documents as DXFs in the same session of illustrator.
Windows 10 Illustrator 24.2.3
1 vote -
Applescript justification text bug
"set the alignment of text of text frame 1 of layer 1 of document 1 to center" doesn't work anymore. Adobe Illustrator 24.3
1 vote -
Workspaces not working
So, when i downloaded AI for the first time with under v24.2.1, i opened AI and then when i want to opened file or made a new project ... the landing page is still there while the file opened, how to fix this problem?
1 vote
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