Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8115 results found
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Info Panel doesn't scale down horizontally on Mac OS. Windows version scales fine. (MacOS 10.15.5)
Tried several 5k iMacs to double check this wasn't a fluke, can't scale the Info Panel down on either one, use to be able to scale it down quite a bit (scaling works fine on the Windows version) only seems to affect the Mac version (since v24.0) doesn't scale as far. See attached image for reference.
1 vote -
White pixel line around shapes
Ever since Appearance was introduced, my artwork on screen suffers from a white pixel line around shapes. Seems a rendering problem: the line is not actually existing - zooming in does not make it thicker, it's always one pixel. Tried switching GPU off and on. No difference.
The appearance of the black shape: Fill is black, Stroke is None.8 votes -
Fix Illustrator quitting 'unexpectedly' 10 times a day.
Illustrator is only getting more buggy. Will start looking for other programs soon. Fix what you have, quit adding more problems. I want to be a graphic designer, not a software technician. Unexpectedly quits. Unexpectedly quits. Unexpectedly quits. Then I have to do your work to troubleshoot. What am I paying for? A buggy program that quits all the time and then I have to spend valuable time solving your problem. Seems to me with it quitting all the time, I shouldn't have to pay such a high premium for unreliable performance.
3 votes -
Illustrator Recent Files list on the welcome page is not updated until the application restart
The Recent Files list on the Welcome page is not updated until Illustrator restart. E.g. you can create some new files and save them but they do not appear in the Recent Files welcome page. But they do appear if you restart the application.
Windows 10 Pro RS5 x64, Adobe Illustrator CC v24.1.2 (x64)
Thank you for your support!
3 votes -
Linked images/files got embedded after file [recovered]
When Illustrator got crashed I reopen the file and the file got recovered with a message saying (could not find a plug-in to read the linked file "links". .....)
and when I press (ignore) button I saw all my linked got missing and embedded also
3 votes -
Reflect Tool
The Reflect Tool doesn't remember the last setting, (e.g. vertical 90º) and instead puts in a random angle.
(Mac OS 10.15.4)3 votes -
Reflect dialog box randomly changes settings
macOS Catalina 10.15.5
AI CC 24.2Using Reflect to transform several objects. Prior settings don't persist when opening the Reflect dialog box. Instead AI randomly changes between Horizontal, Vertical and Angle settings. Please fix.
2 votes -
Update (v24,2) crashes Illustrator consistently, enough memory (RAM) and slow down when using eraser tool
I'm working on Windows 10 last build 2004
i7 6600
Mem 24 GB
Graphics GTX 1080Ti 11gbAfter the last update, Illustrator has consistently crashed. When I select Eraser tool the app perform a huge slow down. After some time working the illustrator starts to slow down and I need to relaunch. Some minor crashs occuir too.
2 votes -
Using tool shortcut adds icon to all toolbars
I want to have customized toolbars that only show the tools I've specified. However, when I select a tool via a shortcut, e.g V for Selection Tool, that icon is then added to my custom toolbars. Very frustrating and distracting.
4 votes -
Stroke widths sizes are appearing thicker
on a previous file, the stroke was at 1pt. When using this file in the new version (24.2), the 1pt stroke now says .0139pt and if you change to a 1pt stroke, it now looks like a 10pt stroke.
1 vote -
The setting Black to overprint changes / destroys (partially or completely) the used font
The setting Black to overprint changes / destroys (partially or completely) the used font
1 vote -
Subsequent document saves
Whilst working on a document in the latest version of Illustrator, any subsequent saves after the initial first saves is not guaranteed to have saved. Instead I may find a temp file in the folder alongside the original version rather than the fresh updated document. This is the first time in any versions of Illustrator that I have experienced this and am extremely worried as to what other documents have supposedly been updated but haven't really?
Before you ask, yes, I did refresh my folders and also opened the illustrator file to only find that the changes made have not…
1 vote -
Magnifying and Hand tool for macOS Catalina 10.15.6 stopped work since upgrading to Illustrator v24.2.3
Reseting the Preferences does not resolve the issue. Turning off animated zoom does not help either.
1 vote -
When closing all tabs (Cmd + Option + W), Illustrator instantly crashes.
Sometimes I have multiple tabs open, and I want to close all of them at once instead of each individually. Cmd + Option + W is a common Mac shortcut to close all tabs. In previous versions of Illustrator, this worked as expected. As of 24.2.1 on 10.15.6 version of Catalina, it crashes every time.
1 vote -
save change
I opened an existing Illustrator .ai file. Changed the colour of an object's stroke. Saved. Closed. Then I noticed the change was not there.
Repeated several times. Kept trying to make the change and command-s.
I could see the colour change when I changed the value, but saving did nothing. I noticed that after making the change, the red circle at the top left of the window did not get a black dot to indicate an unsaved change.
I finally did a Save As to make it remember the change. Using Illustrator 24.2 on Mac OS 10.13.62 votes -
Converting Text to path extremely slow
Converting Text to Path ist extremely slow. I have a Job, where 1000 textboxes (each a 5 digit number) has to be converted to paths. On my iMac (3,7 GHz 6-Core i5) this task takes 16 minutes. I tried the same with 16 years old Freehand MX on a 11 years old MacPro 2 x 2,8 GHz Quad Core and it took 13 SECONDS! As there was never an Intel-Version of Freehand it runs under Rosetta what lets the Result in Illustrator look even poorer... And as I have to repeat this task 100 times I would end up in…
1 vote -
Font is bugging when saving as PDF file
Some elements of font text are saving with an undefined glyph box (Box with an X) however no glyph is present. only letters "fi"
1 vote -
Enable Missing Clyph Protection
■English
Normally, if a font is not found, the text background is highlighted.
Text is not highlighted when I apply appearance.setting -> type -> Enable Missing Clyph Protection
This is enabled.■Japanese
通常、フォントが見つからない場合、テキストの背景が強調表示されますが
アピアランスを適用している場合、テキストが強調表示されません。設定 -> テキスト -> 代替フォントを強調表示
は有効にしています。Windows10 Home 1909
Illustrator v24.2.3(64bit)1 vote -
New display issue with v 24.2
Illustrator doesn't display the proper/selected file. For example, if I have file A open, and I open file B, it will either show as blank or will display file A. When I detach file B from the tab bar, file B displays correctly. When I reattach file B to the tab bar it is either blank or displays file A again, even though file B (0r C or D, etc.) is selected.
These files all displayed and functioned properly before upgrading.
Attached are my basic computer specs.
2 votes -
Grammatical error in SVG dialogue box
Leftmost button should read 'fewer options' not 'less options'.
2 votes
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