Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8047 results found
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Using brush tool either freezes AI or stops displaying on canvas but is updating in layers
Adobe Illustrator 2020 24.0.0
My system: Windows 10When using the brush tool after a few minutes it either freezes AI or it will stop working on the canvas.
So I can still use the mouse or tablet to move the cursor but nothing is transpiring on the canvas. However, in the layer section it is updating each stroke.It is doing it every time I start a new project.
2 votes -
File/Place… + "Go to folder"
In previous version the Finder command "Go to folder…" worked even for Illustrator "File/Place…" interface
1 vote -
Grouped Objects Resizing Errors & Inconsistency
macOS Mojave 10.14.5
Illustrator 23.0.6 - ( issue has existed through many versions / upgrades )
—I thought that I had successfully reported this particular issue in the recent past, but cannot find it in a search, so am re-reporting. My apologizes if I'm doubling up.
The Process :
Let's say I have multiple objects of various width and height sizes — e.g. to keep things simple, let's say one object is 4in w x 4in h, and another is 6in w x 4in h.
I then position/possibly-resize the multiple objects precisely and group them together so that their…
4 votes -
Gradients Crashing Illustrator
Every time I drag a color swatch, whether an existing swatch or eye-dropped, into my gradient panel, Illustrator crashes. I'm also having issues with my gradient sliders spazzing out when trying to drag them. It causes my program to freeze up. I have one file open and only five gradients in my file, so not enough to overload illustrator. It's making my job extremely hard to do. I have also restarted and tried re-installing illustrator.
4 votesThis certainly is not a normal behaviour of Illustrator.
Please get in touch with us at sharewithai@adobe.com or any of the other support channels – https://helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here. -
Illustrator taking forever to save
Version 23.0.4 taking forever to save relatively small files- not sure what's going on but this problem began this week and persists after reinstall.
help!
4 votesThis certainly is not a normal behaviour of Illustrator.
Please get in touch with us at sharewithai@adobe.com or any of the other support channels – https://helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here. -
Panels don't open with Application Frame turned off
On MacOS, when Application Frame is turned off, and Window panels (ex: Layers, Artboards, Swatches, etc.) are condensed, the Window panels will not appear when clicked on. They only work if Application Frame is on.
Illustrator 23.0.1
MacOS 10.1417 votes -
Low performance after Windows 10 november 2019 update
After updating Windows 10, illustrator becomed very slow both in file opening than commands execution ("application not responding" for minutes each time).
I uninstalled illustrator release 24 and tryed the 23, that performed very well in the past, but the problem persists.2 votes -
Illustrator crashes when using Image Trace
Illustrator has been continually crashing when I use the Image Trace tool. I have been using it on the "Sketched Art" setting with an image file that is 20in x 13in @ 300dpi. Also, I have noticed that when I start to manipulate the advanced options, this is when it crashes most often.
I am using Illustrator CC on Mojave OS.
4 votes -
Illustrator freezes after trying to paste an HD-picture from the clipboard into Area Type
Trying to paste HD-picture from the clipboard in area type text block - Illustrator perceives the picture as a set of characters and can not cope with the amount of information.
Expected result: The action should not have a visible result, or there should be a warning about an invalid action
- Open Illustrator
- Open some of HD resolution pictures (PNG, JPG) in the Illustrator
- Select the picture (CMD+A)
- Embed the picture if it is linked
- Copy the picture (CMD+C)
- Select the Text Tool, and make one-click anywhere in a workspace of the document to start a text block.
- Paste from…
2 votes -
Could not 'crop image'
- Catalina 10.15.1
- Illustrator 2020 latest version, 24.0??
Could not use the cropping tool to crop the image.
2 votes -
Sunburst shape distorted when saving Illustrator (Version 24.0.3) file to PDF
Sunburst shape distorted when saving Illustrator (Version 24.0.3) file to PDF. I have created a sunburst shape in illustrator using a circle shape, then adding a dashed like stroke. The file looks totally fine in illustrator and also when I save it as a PNG and JPG, but when I save it as a PDF the sunburst is distorted (uneven lines). I even sent an illustrator file to a printer and my prints arrived distorted, which means they had the same problem. They are also using the latest version of illustrator. Is this a bug?
The larger file shows the…
1 vote -
Illustrator crashes when I copy/cut images with Pantones.
When I copy or cut an image in my document, my illustrator v24 crashes for some minutes.
1 vote -
Keyboard input lag 24.0.3
Keyboard input lag in 24.0.3, not present in Catalina
1 vote -
Copy objects from Illustrator to Photoshop
I'm not able to copy objects from Illustrator (2020) to Photoshop (2020).
I work on a mac OS High Sierra 10.13.6
2 votes -
Effects Preview Checkbox Has No Effect After First Check
Version 24.0 (64-bit)
When applying an effect to a path in Illustrator, checking the "Preview" checkbox will preview that effect, but unchecking the box does not return the path back to its original shape. To test:
Use the pen tool to draw a multi-segment shape.
Select the shape
Click Effect->Distort & Transform->Roughen
Click the Preview checkbox (the effect should be applied)
Click the Preview checkbox again (the effect will not be removed)I've tested this with most of the previewable effects in the Effects menu and they all behave the same.
3 votes -
UI goes crazy after Separations View and 'Clinging' bounding boxes?
Hi
Have a couple of bugs which constantly keep cropping up.
When using the Separations Preview, after turning it off again, I get white lines over the screen when scrolling around the page. The more I scroll, the more appear. I can rectify by floating the window, but that's not really a 'fix'...
Randomly/Occasionally I get a bounding box which 'sticks' to one item on the artboards – so whatever obect I select, the selection/bounding box will highlight both that and other object. Seems to randomly un-stick itself, but usually only sorted by closing the file.
2 votes -
Bringing object forward with (Ctrl + ] ) nudges left/right instead of bringing forward.
There is an Illustrator bug I have previously and am currently experiencing that makes an object nudge to the right/left when trying to bring an object forward. I've had this happen on Windows 7 and Windows 10. There is obviously a workaround for this, i.e. View Outlines > Select > Bring object to front / Cut Paste in Front / Paste in Back, Save and Restart Illustrator etc. but it is counterproductive to efficiency.
Background: I'm a 10 year+ agency professional who specializes in UI design, illustration and branding.
6 votes -
user interface does not hold settings of brightness
The user interface does not hold the brightness settings. When illustrator restarts, many times it does not sustain the brightness setting from the last session
1 vote -
Expand greyed out for Blended variable width strokes
Create a stroke with variable width profile.
Duplicate it.
Blend he two with some steps.
Try to expand the Blend:
It's greyed out - only expand appearance is available.2 votes -
double rulers
I've isolated exactly when this occurs. If I use the preflight panel, then go into overprint preview mode, it happens when I exit overprint preview mode in the preflight panel. At that point, the top ruler becomes two rulers. It happens maybe 70% of the time. Furthermore, when this happens, the cursor becomes offset by the same size as the lower ruler. The cursor is off by something like 3/4 inch. It's easy to resolve it. Control/Y and Control/Y again and it resolves, but it keeps coming back. This only happens on my Mac which is from around 2014. It…
1 vote
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