Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8136 results found
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Home page + document bug
[BUG] When I return to the "Home" window, the GUI shows in a smaller area on the screen. If I proceed to open any document or create a new one, the window is inoperable and no UI shows up. I then have to restart AI to restore functionality.
1 vote -
Move objects always moves downwards in y direction, behaves fine in x
Selecting an object and hitting ENTER brings up the 'Move' dialog and, for a while now, negative values moved things up and positive values moved things down the y axis. Fair enough, we all got used to it. As of today, things behave differently and everything is always moved up, unless I adjust the angle in the two entry fields below. Please see attached GIF.
3 votes -
After updateing to Adobe Illustrator 2020 the program chrashes after some hours running.
I am working on a PC with the Adobe illustartor 2020 (24.0.1)
The program keeps chrashing now and then. I have not yet seen a a pattern but the last time it happened I was changing colour of an outlined pattern.2 votes -
V24.0.1 on PC - Very slow and takes forever to save for a simple file
This is beyond usable. Trying to save a job and Illustrator is unresponsive and takes approx. 5min to save a simple file.
Tool use is very sluggish and when changing to the type tool, the program is unusable and greys out becoming unresponsive. Have opened in illustrator diagnostic mode and it just crashes when trying to exit.
Have turned off save in background and Optimize file open and save times on slow networks all to no avail.Trying to exit also takes forever and just greys out.
2 votes -
transparency grid disabled - Drawing area is not visible
I had this problem only with some files, which created "AI CC23.0 mac".
If transparency grid enabled, Everything looks normal.My System:
Windows 10
intel i7 8700K 32gb Ram
Nvidia Quadro P1000
AI 24.1 6@177427 (64-bit)1 vote -
Ctrl+\ hotkey for Isolation mode makes art shift left upon entering
I have no idea why, but it works fine on other combinations.
2 votes -
A4 Size Error
Since the latest update, the size of a new document is showing more digits after the comma, which results in the wrong size of the A4 format. Instead of 210 x 297 mm it shows 210.0016 x 297.0001 mm. Please fix this.
1 vote -
White is now yellow
All my colors with todays 10/16/18 update have shifted and have lost their embedded color file. (When opening previous work). My white swatch is yellow. But when placed in Indesign it is white as well well as the color makeup 0000. Hiw can i fix this?
38 votesWe have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.1
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.htmlWarm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience. -
Stroke stays black even when changing colour
Stroke stays black even when colour is changed. Only way to make it another colour is to expand appearance, which means losing original unless saved off the artboard
2 votesProbably it’s the same problem as this one, and you have accidentally created a complex appearance either for the layer or the path. You have to open the Appearance panel and study the stack of attributes.
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Symbols and SVGs issues (Illustrator 2020)
Issue: When an SVG is reopened in Illustrator with a symbol included in the artboard, the symbol shifts in position within a bounding box and crops as if it is within a Clipping Mask. Any black colour value within a symbol isn’t recognised and is automatically changed to HEX colour #000000. When the SVG is previewed in Finder and uploaded to Magento the symbols appear in the correct position.
Specs and testing: The issue only occurs since updating to Illustrator 2020 (tested on both macOS Majave (10.14 & 10.14.5) and macOS Catalina (10.15.1).
When opening the SVG in previous versions…
3 votes -
Calligraphic Brush, Blob Brush appearance anomalies at small brush sizes (1 pt and above)
Illustrator 22.1, though this is extant in all versions I'm familiar with (since at least CS5).
When drawing with a calligraphic brush (and thus also with the blob brush) at small sizes, certain tight curves result in anomalous shapes extending out from the expected area covered by the brush. The screenshot attached is around 15mm across. AI file also attached. Expected result is that the brushed area corresponds to the shape of the calligraphic brush along the whole length of the path.
199 votesRemaining issues are addressed in Beta build 29.2.0.10, Please try and add a comment.
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Text will not change fill colour to what has been selected
WIndows 10, Illustrator 23.0.3: After selecting text, I try to change the fill colour either using the eyedropper tool or the swatches panel. I expect the text to change to that colour. However, while the colour window shows the colour has been changed, the text doesn't actually change colour. I have to outline the text in order to get it to change colour.
8 votesHi Melina ,
Thanks for reporting this issue, Illustrator team really appreciate this.
As per attached screen shot , for the selected Text object your fill is below the Characters in appearance panel.
Can you kindly move the Fill above the characters and change fill. This will hopefully resolve your problem.
In order to identify the root cause , can you kindly provide us eyedropper setting snapshot ,you can find eyedropper settings by double click on eyedropper tool .Thanks
Anish -
Black Swatch becomes CMYK when dragged to object
Black Swatch in color pallette (between none and white lower left corner) colour changes values to CMYK when dragged to object on page.
3 votes -
Rotation resets to 0
If you rotate groups the properties panel always resets the rotation value back to 0 meaning I have to remember the value I used if I want to put it back or if I want other shapes to match the rotation at a later time.
10 votes -
3D Extrude & Bevel Not Recognizing holes
Updated Ai CC today (6Mar'20) and getting some weird holes closing when trying to render. My frustration has led me to uncover that the holes (created using shape maker, but also tried pathfinder and used compound paths) only break once the outermost edges are altered. Find attached screen recording.
Please fix!!!1 vote -
ruler 45° angle are not a straight line when zoom in, artefacts while moving cursor over it
If you place a ruler(line), rotate it 45° and zoom in, the line is not a straight line. You can see a stair effect.
Moving over it with the cursor, makes artefacts on repaint.
A 45° line from top-left to bottom-right should be always drawn as 1px right and 1px down.
I think the math-lib in the background of illustrator is written with a very very poor quality, so that this in trues is a rounding problem from float to integer.
1 vote -
grouped objects don't snap to corners most of the time
If you have shapes in a group, it's very very hard, to place it with the group corner in the page corner.
You except that it will snap with the top-left corner of the group to the top-left corner of the page (position 0,0), but very often you can't. And when you think AI did it, it's not exactly at 0,0.
1 vote -
Document Info units do not match Document Setup units
Select a path and open the Document Info panel. See attached image for all the needed details.
Happens on the latest version of Illustrator 2020 (24.0.1).
This is a regression, it did not happen in Illustration 2019.2 votes -
After using a Chinese type input, some of the punctuations are stuck in Chinese after switch input/typeface/restart
After using a Chinese type input, some of the punctuations are stuck in Chinese even after switching input/typeface/restart
This issue also effects Photoshop, please notify those guys as well!
Please fix ASAP
Macos 10.15.3
Ai 24.0.3
MacBook Pro 16in1 vote -
Export Save for Web resize by percentage does not work as it should
File>Export>Save for web> - When you change the size percentage, the new width and height number appear. The preview of the image does not change to reflect the new size. The resulting saved image does not reflect the new size. Only workaround is if you slowly click on width and height numbers, wait for the preview of the image to display the new size, and then click save. This has been a problem with all versions of Illustrator that I can remember. This happens on both Mac and PC, on all of the OS versions that I have been able…
1 vote
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