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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8152 results found

  1. Illustrator v. 27.3.1 wont open from Creative Cloud

    When i try to open Illustrator from the Creative Cloud App, it simply wont open the program. It appears in the taskbar with AI logo, but nothing happens.
    Please help, im working with a deadline :)

    1 vote

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    1 comment  ·  Launch  ·  Admin →
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  2. Certain colors generate #000000 HEX values in Color Picker dialog

    Bug in 2023 (v 27.1.1) Illustrator. Certain colors, when examined with the Color Picker, shows HSB rightness of 0, RGB all 0, and Hex code of #000000. See GIF.

    This is a pretty severe bug with other downstream consequence. Dragging these "broken" colors into swatches, for example, generates pattern swatches instead of process color swatches.

    1. MacOS Ventura 13.0.1 (M1 pro)
    2. 2023 (v 27.1.1)
    3. examining colors by double-clicking the Fill color square
    4. expected: always have valid HSB/RGB/hex returned. Bug: some colors give incorrect values.
    5. See screenshot & video at https://vimeo.com/786775139
    1 vote

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    3 comments  ·  Colors, Swatches, Patterns  ·  Admin →
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  3. Numeric keypad not functioning properly in AI v27

    When trying to type in numeric values in the swatches, it will change as you type the default back to "zero". I've gone back and forth between v26 and v27 and it appears to be working fine in 26. It is pretty much anywhere you have to type in numeric values.

    MacOS Monterey v12.6.1

    iMac (Retina 5K, 27in - 2020)
    3.8GHz 8-core intel Core i7
    128 GB 2667 MHz DDR4
    Wireless Mac Keyboard/Magic Mouse

    Adobe Illustrator V27.2

    2 votes

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    1 comment  ·  Colors, Swatches, Patterns  ·  Admin →
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  4. リピート機能を適用したオブジェクトに再配色が効かない

    リピート機能（ミラー、ラジアル、グリッドのいずれも）を適用すると再配色で色を変更するできなくなります。
    ダブルクリックなどして編集モードにすればできますが、他のオブジェクトと同時にできなければあまり意味がありません。

    通常の状態で再配色でカラーが管理できるようにしてください。

    4 votes

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    Under Review  ·  1 comment  ·  Repeats  ·  Admin →
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  5. Illustrator becomes extremely slow with more than 20 artboards

    Currently there are massive slowdowns when adding artboards. Once I get above twenty, even if there are only simple vector graphics are text it get extremely slow. Please fix, thanks.

    1 vote

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    Need More Info  ·  1 comment  ·  Documents and Artboards  ·  Admin →
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  6. Can't use "View using GPU"

    Can't use GPU to view my work. Working on Illustrator 27.4.1, running on a MacBook Pro M1 2020 on Ventura 13.3.1 (a).

    1 vote

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    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  7. Align to Selection & Align to Key Object not working

    Mac OS Ventura 13.0.1
    Illustrator 27.0.1 & Illustrator 26.5.2

    I am not able to select 'Align to Selection' nor 'Align to Key Object' in either the Properties panel or the Align panel. It seems stuck on 'Align to Artboard' whenever I select specific objects.

    4 votes

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    1 comment  ·  Align, Distribute  ·  Admin →
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  8. PMS LAB swatch in Library changes to CMYK when used

    I’m having issues with my Pantone swatch in Adobe Illustrator’s Library. The swatch is saved to the Library with LAB settings, but when I select it it converts to CMYK forcing me to change it back to LAB and reenter the values every time I use it. I have hundreds of files that need Pantone colors which makes it a waste of valuable time. I’m attaching a youtube link of my screen to show what is happening. https://youtu.be/Pv4G7II95BM Is there a setting I need to use to solve this problem? Also, I’m using Illustrator 2023 (27.3.1) and Mac OS (10.15.7).

    1 vote

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    1 comment  ·  Cloud, Libraries  ·  Admin →
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  9. Direct Selection Tool doesn't interact with Symbols in Illustrator 2023

    Direct Selection Tool doesn't interact with Symbols in Illustrator 2023

    2 votes

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    1 comment  ·  Symbols  ·  Admin →
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  10. ドロップシャドウの一部だけが解像度が低い

    macOS Catalina (Ver. 10.15.7)
    Illustrator 2021
    ラスタライズ効果設定の解像度が「350ppi」に設定されている状態で、複数箇所でドロップシャドウを使用しているファイルがあり、作業前はすべてのドロップシャドウが正しい350ppiの状態（表示）だったが、編集作業終了時に1箇所だけドロップシャドウの表示が、72ppi程度の解像度に変わっていた。
    色々と動作検証をしてみましたが同様の状態にできず、原因不明です。
    低解像度のドロップシャドウ部分は表示のみではなく出力した際も低解像度のままとなっており、ドロップシャドウ部分に変更を加えたり、コピペしたりすると正しい表示に戻るようです。

    64 votes

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    Done (Available in Beta)  ·  22 comments  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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  11. Cannot grab corner handles on bounding box

    Upgraded to latest version 26.5 this morning. Now, when I try and grab the corner handles on the bounding box, they flicker and disappear constantly, so cannot grab to rotate shapes or text boxes.

    macOS Monterey 12.5.1 Mac Mini (M1 2020)

    6 votes

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    5 comments  ·  Actions  ·  Admin →
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  12. ツールウィンドウが消える

    Macでイラレ、フォトショ、インデザを使用しています。
    バージョンが新しくなってから起動するたびにワークスペースに表示しているツールのウィンドウが消えます。ワークスペースを保存していますが、一度別のに切り替えてから自分用のスペースを読みこないと戻ってきません。面倒くさくて仕方ないので修正してください。

    1 vote

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    1 comment  ·  Launch  ·  Admin →
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  13. Auswahlwerkzeug reagiert verzögert

    MacBook Pro M1 2021, 16GB MacOS Ventura 13.2.1
    Illustrator 2023

    Ich habe gerade erst begonnen mit Adobe Illustrator zu arbeiten und bin auf ein sehr nerviges Problem gestossen.

    Das Auswahlwerkzeug reagiert jedoch verzögert, teilweise mehrere Sekunden. Selbst bei ganz banalen Objekten wie einem Rechteck. Wenn ich ein Objekt nur Auswählen möchte, und ich den Cursor nach dem Klicken entferne, verschiebt es sich nach einer kleinen Verzögerung. Wenn ich ein Objekt verschieben möchte, muss ich erst die Verzögerung abwarten, bis es an meinem Cursor "klebt".
    Siehe Video.

    Alle anderen Funktionen laufen flüssig ab.

    Gibt es eine Einstellung oder so die ich…

    2 votes

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    0 comments  ·  Tools  ·  Admin →
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  14. Textrahmen verkettet sich beim Bewegen

    Betriebsystem: macOS Monterey 12.6.3
    Illustrator Version: 27.2

    Mir ist leider noch unklar welche Schritte genau zu dem Problem führen.
    Ich arbeite aktuell in großen Arbeitsflächen.

    Manchmal wenn ich Texte verschieben möchte, lassen diese sich nicht verschieben, sondern verketten sich einfach mit dem obersten rechten Punkt der Arbeitsfläche. Sie lassen sich dann gar nicht mehr verschieben.

    Cmd-Z löst das problem nur kurzweilig - manchmal auch gar nicht. Dann bleibt die Verkettung bestehen, während sich andere vor der Verkettung stattgefundene Schritte Rückgängig machen.
    Wenn ich Illustrator beende und neu starte, ist der Fehler für einige Zeit wieder behoben.

    Eventuelle bestehende Verkettungen kann…

    1 vote

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    1 comment  ·  Type, Fonts, Text  ·  Admin →
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  15. Easiest fix of the year: keyboard shortcuts listed incorrectly on website (paste in place, paste on all artboards)

    Keyboard shortcuts incorrect on website (paste in place, paste on all artboards). Instances of "B" should be "V."

    2 votes

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    0 comments  ·  Learning and Help  ·  Admin →
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  16. Gradient on a path bug (copy and paste coverts path to outline path)_Ongoing issue!

    Illustrator expands path on a line to an outline path when copy and pasting. See video below. Using latest version on Illustrator on Mac OS Ventura (latest update) on M1 iMac.

    1 vote

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    1 comment  ·  Gradients  ·  Admin →
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  17. Holding Ctrl does not enable Constrain Proportions for artboards

    If I have the Constrain Width and Height Proportions lock button depressed/disabled in the Control panel or for the Artboard tool, committing a change with Ctrl+Enter does not apply the change constrained, as it should do.

    Hitting Ctrl+Enter in Properties panel does not do anything at all. Properties is so broken.

    14 votes

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    0 comments  ·  User Interface  ·  Admin →
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  18. Cannot save Illustrator file to Dropbox but can save to Desktop on Mac OS Monterey

    I am running Mac OS X Monterey (12.6.5) and Illustrator 2023 on an Intel Mac (Mac Pro 2014). Unusual bug: when I try to save an .ai file to the Desktop, no problem. However, when I try to save to a Dropbox folder, I get a message that I do not have access privileges and I get the -5000 code. I can first save to the Desktop and then drag to the Dropbox folder When I try to do the same in Adobe Photoshop: no problem, so it appears to be an Illustrator-specific issue. I have tried: restarting computer, fixing…

    1 vote

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    0 comments  ·  File Save, Import and Export  ·  Admin →
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  19. CMYKのパラメータで触ったもの以外が勝手に0％になる。

    Win10 pro
    Ver. 27.1.1
    CMYKの異なるオブジェクトを選択後、CMYKのいずれかを同じ数値にしようとすると、選択したもの以外のパラメーターが全て0％に変更されてしまう。
    以前はそのようなことはなく、選択したもの以外のパラメーターはキープされていた。
    例えば、C:10,M:20,Y:30:K40とC50:M:60,Y:70,K:80の2つのオブジェクトを選択し、両方のYの値を90に同時に変更しようとした場合、CMKの3つの数値はキープされず勝手に0に変わってしまう。

    3 votes

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    1 comment  ·  Colors, Swatches, Patterns  ·  Admin →
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  20. When resizing item Illustrator v27.3.1 crashes (no response)

    1 vote

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    1 comment  ·  Admin →
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