Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7506 results found
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Constraint not working properly in Properties
I'm using adobe illustrator cc 24.1.2 on Windows 10 v 1903, The constraint function in the properties tab is not working properly for me. When i press the constraint button, the height and width proportion should stay the same when i change one number, but it changes them to be slightly off. If i make a circle 500 x 500, constrain the dimensions, and change the height to 250, it changes the width to 249.499. It doesn't matter what numbers i use, it will always change the other dimension to be slightly off what it should be.
2 votes -
cant create new file
cannot create a new file
1 vote -
Rotate lagging/hangs, whenever I'm in rotate tool and rotating lines or objects, sometimes I experience lagging about 1 - 2 minutes
it stucks on this cursor here(image attached), it will last 30 seconds - 1-2 minutes, been dealing with this for a long time.
Looking forward for the fix.
1 vote -
Editing text with warp doesn't update
Editing text that has a Warp effect applied does not update on screen or even in a saved PDF until the warp effect is turned off then on again in the Appearance panel. See the attachments where I have changed the bolded word 'egg' to a roman type weight. In the second warped screenshot it is still bold. This bug has only started since the very latest general release of Illustrator: v24.1. Occurs in MacOS 10.15.3 and in MacOS 10.14.6
2 votes -
Tabs randomly stop functioning, will only show one project
Since one of the recent CC updates at the end of February, both Illustrator and Photoshop have been having a glitch multiple times a day with their tabs. You'll go into the program and see one of your projects open, but when you click on another tab it still shows the original project. The only way you can see your other projects is if you take them off the tab bar into a separate window. All tool panels behave exactly the same. The only way I can fix this is to take every single one of my projects off the…
2 votes -
when I open Illustrator there are no tools showing
I can't see my tools in Illustrator and I can't change or reset my Workspace :(
I'm able to add some things like the Toolbar and Swatches/Layers/Etc windows, but I'm never able to see it complete, with that top bar that includes the Align + Transform + Etc
Usually setting the Workspace to Essentials Classic does the job... please help!
3 votes -
cannot duplicate or move artboards
Cannot duplicate or move artboards with artwork in Illustrator 2020. Artboard will merely move with the artwork contained when hitting opt+click. Can only duplicate artboards without artwork.
2 votes -
Linked images/files got embedded after file [recovered]
When Illustrator got crashed I reopen the file and the file got recovered with a message saying (could not find a plug-in to read the linked file "links". .....)
and when I press (ignore) button I saw all my linked got missing and embedded also
2 votes -
Constrain (shift key) doesn't work with Smart Guides turned on
When smart guides are on none of the constrain features (holding down shift) work properly, whether it's rotating, reflecting, etc. It just sort of jumps back to one position, often the original position, and won't move. The little magenta text that lets you know the angle etc. also goes a little crazy and looks like it's trying to display a few different words on top of each other.
68 votesI am happy to share that we have fixed this bug in our latest release – 26.3.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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Saving a file should not highlight the extension
When saving (copy, exporting, etc), the save box highlights the extension. This should not happen. Soon as you choose a different format, the extension is no longer highlighted (which is good and how it should be). The extension should not be highlighted. This Illustrator bug happened after the Mac Catalina update.
11 votesHi ,
Thanks for reporting the issue . This issue is fixed with Mac OS 12.1 update .
Thanks & Regards,Ankit Goyal
Illustrator team
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SVG Stroke Widths are not scaled according to viewBox
MacOS Mojave 10.14.6
Illustrator CC 2019- rename the attached .txt file to .svg and import the SVG file into Illustrator.
expected: it should display two horizontal lines
actual: it appears as a rectangle because the lines are touchinghere are two lines, 200px apart, with 100px stroke width in a 500x500 SVG with a viewbox of 1000x1000. since the viewbox is twice the size of the SVG document, the stroke width should be scaled down to 50px and the lines should not overlap.
12 votesI am glad to update that this issue was fixed in 24.0 release.
Thank you for all the feedback.
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"copy & paste in front" in Illustrator, text is not aligned perfectly
Our product artist use "copy & paste in front" in Illustrator, the text is not aligned perfectly.
Please check "2hits test-CC17.pdf".Also posted a post in Adobe community. here is the link : https://community.adobe.com/t5/acrobat/text-is-not-aligned-perfectly-in-pdf/m-p/11125264?page=1#M255941
1 vote -
Anchor pointer options becomes active while having a drawing tool (rectangle, line etc) active
Draw some shapes. Now try to draw another shape/line starting from one of the anchor point of the previous shape. You can't because the anchor selection tool becomes active and it will take over the action. Thsi wasn't like that.
The alternative is to draw shapes somewhere else and move afterwards the anchors to snap together. But is very annoying !!!!
Please fix it.
Why the old applications work the best and the newer ones are totally messed up? Why break a thing that works?1 vote -
Anchor Points Automatically Go Back When Moved
If I create a shape such as using the Rectangle tool then I click on a single anchor point and move it with the Direct selection tool, it goes automatically back to the position that it was at instead of where I moved it. However, if I move the shape then select the single anchor point and move it then it will go to the position to where I moved it.
Here's the kicker. This happens some of the time and not all of the time so there is no consistancy to it. I mean I can completely bypass this…
3 votes -
Workspace & Tool Panels Appear/Disappear Continually--AI CC 2020
My Workspace panels & Tool panel continually disappear and reappear when I move my mouse. I cannot figure out how to restore them in a fixed position on my screen.
Running Illustrator v 24.0.2 on Windows
3 votes -
White pixel line around shapes
Ever since Appearance was introduced, my artwork on screen suffers from a white pixel line around shapes. Seems a rendering problem: the line is not actually existing - zooming in does not make it thicker, it's always one pixel. Tried switching GPU off and on. No difference.
The appearance of the black shape: Fill is black, Stroke is None.5 votes -
Find and replace superscript
I've tried copying the superscripted text to the clipboard and pasting in the Replace box of the Find and Replace dialog, but it loses the superscripting, and pastes into the document without it. I find I have to go into each occurrence individually and superscript each one.
2 votes -
Can't select multiple anchor points with direct selection tool
The Direct Selection Tool does not select anchor points. When the DS tool hovers over object, the outline appears, but no anchor points appear. Neither can be selected and activated. When DS tool hovers over an anchor point, I can move that one point only. DS tool behaves exactly same as Anchor Point Tool. I cannot select several anchor points at once, and move / align / delete / distribute / join them. Win 10.1903 AI 24.0
4 votesAs per the comment, this can happen due to the accidentally hiding the edges with Cmd/Ctrl + H hotkey (View > Show/Hide Edges).
Please check if this helps and comment back if it does not.
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Home screen lists unmodified files as "Last modified"
The Home Screen lists recent files sorted by "last modified" even when those files have not been modified.
The list actually shows the files which were last viewed (or last closed), regardless of whether the file has been modified.
It would be useful to have both these options, but the current situation is wrong and misleading.
5 votesI am happy to share that we have fixed this bug in our latest release – 24.1.2 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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1 vote
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