7476 results found

1. Can't create artboard from rectangle - Illustrator 24.2

   That's all. It says that it can't create artoboards from rotated rectangles or masks. It's a freshly created rectangle.

   This version of AI seems to be very buggy.

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2. A layer name with Emoji brakes a layer window

   When an artwork contains a layer whose name has emoji such as 👍, a layer window is broken. Interfaces (Eye or lock icons, thumbnail or name) of several layers or groups will disappear and lost controlled. Fortunately, I knew which layer name has emoji so that it has been recovered by deleting the emoji.

   version: Illustrator 24.0.2 with Windows 10 x64

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   0 comments  ·  User Interface  ·  Edit…  ·  Delete…  ·  Admin →
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3. Password Protection in PDF file disappears after changes and saving a PDF file

   When we password protect PDF in Illustrator the Password protection disappears if we make some changes and just save the file without put in the password again. Same if we open an pdf file with password protection, make changes and just save the file the password disappears. We didn't need to put in password eveytime when we saved the file after put in a password on earlier version. Is this something wrong with the new version or shall it be like this? Please put back old function or make a pop up box that ask for password if the file is password protected.

   When we password protect PDF in Illustrator the Password protection disappears if we make some changes and just save the file without put in the password again. Same if we open an pdf file with password protection, make changes and just save the file the password disappears. We didn't need to put in password eveytime when we saved the file after put in a password on earlier version. Is this something wrong with the new version or shall it be like this? Please put back old function or make a pop up box that ask for password if the file… more

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   0 comments  ·  File Save, Import and Export  ·  Edit…  ·  Delete…  ·  Admin →
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4. Decimals from nowhere in 24.1.2 update… go to 24.0.3 again!

   Decimals from nowhere in 24.1.2 update… go to 24.0.3 again!

   On macOS Mojave 10.14.6
   Retina 5K, 27-inch, Late 2015
   4 GHz Intel Core i7
   24 GB 1867 MHz DDR3
   AMD Radeon R9 M395X 4 GB

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5. Not sure but it's happening

   Adobe Illustrator 24.2 64-bit
   Windows 10 Home

   So I thought it was my corsair scimitar pro was the problem, but outside adobe, my mouse seems to work fine.

   the issue is, when I work in illustrator, my mouse acts like I released my left mouse button. So for example, when I'm making a rectangle, it sometimes randomly stops making the rectangle like I release my button. Or when dragging it releases.. anybody having this issue?

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6. text wrap not working AGAIN

   text wrap not working AGAIN

   24.1

   Mac 10.13.6

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   1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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7. Pathfinder Incorrect Work

   Hi!
   I have a problem with Pathfinder in new Illustrator version 24 (2020) (macOS 10.15.1). Please look at the image attached. Pathfinder doesn't cut a compound shape out of a path or another compound shape. It merges the two instead.
   It worked fine in the previous version of Illustrator.

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   5 comments  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  AdminVarun Sharma (Sr Product Manager, Adobe Illustrator) responded

   Hi Everyone,

   We have fixed this bug in our latest release – 24.1.2 which is available worldwide now.

   You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

   Thank you for the feedback.

8. Live paint paths not updating

   Since update 24.2, amending in a path will intermittently not update with live paint. The path will have moved, but the art will visually remain as it was. This especially happens with the curvature tool, and less often (but sometimes) with the pen tool.
   I have real-time drawing turned on, as I did in my previous version.

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   0 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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9. Brush strokes disappearing when exported

   Hello!

   I am completely new to illustrator and thought i would use this spare time to see if i could create my own new logo!

   I am trying to use a 'watercolour' brush stroke behind my text in two different colours which i have done successfully, however when i go to export my image, the brush strokes are appearing on the small preview image, but when the image is opened the strokes disappear. Is there something i need to do to be able to view these in large when exported?

   Thanks,

   Amy

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   1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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10. Perspective tool

    allow the tool to be disabled once enabled in a document. otherwise it is a virus.

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11. Welcome screen doesn't show

    Hello,
    I'm using windows 10 and Illustrator 24.0.2.

    Whenever I'm launching Illustrator, without opening a .ai file, my welcome screen doesn't show at all. I can start a new project fine but I still need my screen to show. And yes the setting to show the welcome screen is checked.

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    3 comments  ·  User Interface  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  Anish Kumar responded

    Glad to know that Naoh.

12. Illustrator Window Disappears When Changing Screen Focus

    When I switch focus from my center screen where illustrator 2020 is, on my mac mini running Catalina 10.15.3 on three LG monitors, to the screen to my left, Illustrator vanishes.

    It's not minimized, it's just gone, I have to click on the icon in the taskbar to pull it back up. It looks like it's there in Mission Control, but if I click on it, it just goes back to being invisible/unclickable.

    This is a pain when I'm cross referencing. If I click the icon to get it back, it'll stay there if I don't click into it, and it'll stay there if I start using it. It's after I use it that it disappears.

    When I switch focus from my center screen where illustrator 2020 is, on my mac mini running Catalina 10.15.3 on three LG monitors, to the screen to my left, Illustrator vanishes.

    It's not minimized, it's just gone, I have to click on the icon in the taskbar to pull it back up. It looks like it's there in Mission Control, but if I click on it, it just goes back to being invisible/unclickable.

    This is a pain when I'm cross referencing. If I click the icon to get it back, it'll stay there if I don't click into it, and… more

    3 votes

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13. Align to Key Object not selectable unless Tool panel is open

    BUG REPORT: "Align to Key Objects" is (sporadically) not selectable as an align method, unless objects are selected while the Tool Panel is open.

    If this panel is closed during object selection, then the "Align to Key Objects" option is greyed out in both the Toolbar and in the Tool Panel (even after it is expanded/opened). This does not happen on every occasion.

    (Running Illustrator CC 2019 on Mac OS 10.14.2)

    3 votes

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    1 comment  ·  Align, Distribute  ·  Delete…  ·  Admin →
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14. Bleed settings are not saving with document

    Since I updated Illustrator, all of my print documents are not saving the bleed settings. Here is how to replicate the problem:

    1) I open an existing print document (.ai format) in Illustrator
    2) Go to File --> Document Setup. I have always had the bleed set to 0.125" (or 3.175 mm) for all borders (top, bottom, left, right), but now they all show zero (0).
    3) I change the bleed to 0.125" on all edges again, then click OK.
    4) I save the document, close the document, then re-open the document
    5) I go to File --> Document Setup, and all the bleed settings are showing zero (0) again.

    This is very frustrating because I want to export to printable PDF files but the bleed doesn't show unless I do these steps every single time. I have hundreds of files I work with. This was never a problem until the version prior to this one and this version.

    version 24.0.1 (64-bit)
    Windows 10

    Since I updated Illustrator, all of my print documents are not saving the bleed settings. Here is how to replicate the problem:

    1) I open an existing print document (.ai format) in Illustrator
    2) Go to File --> Document Setup. I have always had the bleed set to 0.125" (or 3.175 mm) for all borders (top, bottom, left, right), but now they all show zero (0).
    3) I change the bleed to 0.125" on all edges again, then click OK.
    4) I save the document, close the document, then re-open the document
    5) I go to File --> Document Setup,… more

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15. Files save status (*) asterisk in title bar/filename does not seem to work anymore.

    Files save status (*) asterisk in title bar/filename does not seem to work anymore. The little asterisk by the filename used to tell you if changes had been made to the open file. After a Save or Save As the asterisk would disappear. Now, it seems to always be there. If I do a Cmd-S to save and then a Cmd-W to close, the software still prompts for a save, even though no changes have been made. This is different than the behavior in previous versions.

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16. Snap to point not working and please allow files to reopen after crash/restart/reopen

    Mac OS High Sierra 10.13.6, Illustrator 24.2

    Selection points no longer seem to appear on hover and snap to point isn't working even if I quit the app and restart.

    This is getting kind of ridiculous - trying to work is frustrating if you need to be precise with something.

    Also... please please Adobe - why is it almost every other company has managed to give us the option to reopen after quit with the same files open but you still haven't?? Today Creative Cloud told me I had 7 updates available and I thought, ok great, maybe just maybe the illustrator one fixes my snap to point problem. So I had to take a photo of what docs I had open (!), quit Illustrator and go back to Creative Cloud to do the update... only to find that it had changed its mind and I only had two updates but low and behold the icon had now updated. And no, neither of them were for Illustrator anymore so back I go.

    Nice icon... but really Adobe?! Please make my very expensive software work first!!

    Also, is it just me or are adobe cloud files crazily slow to load even on quite a quick connection?

    Mac OS High Sierra 10.13.6, Illustrator 24.2

    Selection points no longer seem to appear on hover and snap to point isn't working even if I quit the app and restart.

    This is getting kind of ridiculous - trying to work is frustrating if you need to be precise with something.

    Also... please please Adobe - why is it almost every other company has managed to give us the option to reopen after quit with the same files open but you still haven't?? Today Creative Cloud told me I had 7 updates available and I thought, ok great, maybe just maybe… more

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17. 24.0 crash

    Positive: when it does crash files are recovered,
    negative it does crash often... at least once or twice per day.

    6 votes

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    3 comments  ·  Performance  ·  Delete…  ·  Admin →
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18. 24.2 Unable to use special characters: English OS, German regional settings and keyboard

    On a fresh English language Illustrator installation (English OS, German regional settings and German qwertz keyboard on Win10) I am unable to use any character that needs ALT GR as a Modifier. I therefore can not access €, @ | and a lot of pretty important letters. If that helps, Photoshop doesn't show this problem, but Indesign has similar issues. Other, non CC apps with English UI language work fine.

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19. Have to sign in every time I launch Illustrator

    Every time I launch program, on the same computer, same day, even if only a short time has passed, I have to sign in with Adobe Cloud credentials. I've signed out of the Creative Cloud Desktop app and signed in. Still happens after first launch. Painful.

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    0 comments  ·  Launch  ·  Edit…  ·  Delete…  ·  Admin →
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20. Font is bugging when saving as PDF file

    Some elements of font text are saving with an undefined glyph box (Box with an X) however no glyph is present. only letters "fi"

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