Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8207 results found
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3D Effects dithering in Illustrator for MacOS
I'm noticing in Illustrator version 29.3.1 in MacOS Sequoia 15.3.1 a graphics problem and dithering of objects that have a 3D effect applied. Specifically, I'm using the 'Inflate' effect and am seeing objects sometimes as dithered or pixelated and others that are smooth and normal. I can temporarily smooth the dither if I move the object on the screen, but then other objects with the same effect can have dithers. I'm using a MacBook ProM4 with 48GB and also two 4K 32" monitors. If I move the Illustrator window to another screen, the dithering still remains on some objects unless…
1 vote -
Scale Tool center point sticking to the cursor
When using the Scale tool, when I drag the center point with the mouse (actually it happens when using the pen), it sticks to the tip of the cursor and does not go away for a while. I lower the program window down, switch to other programs, only then it is solved. The program locks at that time.
2 votes -
BMP bitmaps are seen as RGB, lose transparency and cannot be coloured in 28.5
Place a .BMP 1 bit file in AI 28.5. It is seen as RGB and cannot be coloured.
PSD and TIF bitmaps work fine.
See the recent answers in these posts: https://community.adobe.com/t5/illustrator-discussions/assign-spot-color-to-bitmap-no-longer-works/td-p/13138271
https://community.adobe.com/t5/illustrator-discussions/bitmap-issues-with-illustrator-28-5/m-p/14619511#M40760313 votesThe bug seems to be fixed in Beta 28.7.0.65
Please try to update and verify if it now works as intended for you.
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Closing unexpectedly
Closing unexpectedly, I have good system, i9 processor, 16Gb RAM, NVidia RTX 4070 card, still the app is closing unexpectedly
2 votes -
'Audodesk' instead of 'Autodesk' when exporting DWG
I’ve noticed that when exporting as Autodesk RealDWG, the pop-up progress bar actually says Audodesk. Spelling Mistake.
2 votes -
Scaling of markers in graphs no longer works properly
Scaling of markers in graphs no longer works properly. Per the online documentation at https://helpx.adobe.com/illustrator/using/graphs.html:
“The design is scaled so that the backmost rectangle in the design is the same size as the default square marker on the line or scatter graph.”
This is how it used to work. Now it scales the markers down to fit in the default marker’s bounding box, which creates absurdly small results (screenshot attached, showing the size that should be generated per the documentation versus what actually happens). I've tried this multiple times and always get the same incorrect result.
Illustrator 29.2.1 on MacOS…
2 votes -
Automatic List Items Doesn't Flow Into Frames Properly. Counter Resets
Automatic List Items Doesn't Flow Into Frames Properly. Counter Resets
BUG: Linked text overflow frames reset the counter in the new frame. I have a screen recording showing the list items resetting in the overflow linked frames.
1 vote -
Placing PDF comes up with an Unknown error
There is a bug with Illustrator when placing certain PDF's I get "An unknown error is detected...." I have been getting this error since Adobe Illustrator 2023.
Files will work if it's opened in Rosetta but not with the regular version. Now with 2025 the option to open in rosetta is gone.Using Mac OS
Apple chip M1
16gb Ram
Sonoma 14.5Do not have any issues with this on the Intel macs.
3 votes -
Pasted/embedded images are sporadically appearing or disappearing depending on scroll direction
When opening an ai file with V29.2 on Windows 11 utilizing a RTX a2000 laptop (Firmware 553.50) embedded and linked images appear and disappear depending on scrolling direction. This renders the program completely unusable. This bug does not appear in V28.7.3
1 vote -
Illustrator gets minimized when toolbars get touched at Mac Sonoma 14.1, with application frame disabled
By updating to MacOS 14.1, In Illustrator 2024 28.00, as soon as you touch the toolbars, they disappear. Keeping the "Application Pane" active does not give the error. Can it be solved. A thousand thanks!
23 votesApple has seemingly fixed the problem with their MacOS version. Please update to check if this get it resolved for you.
Comment back if it still happens for you with MacOS 14.1.1 update installed.
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A part of a traced image vanishes when using Image Trace
When changing raster graphics to vector graphics, an image element (with a yellow background) was removed. It looks like Adobe Illustrator does not recognize this color. How can I solve this problem?
1 vote -
Exporting DWG or DXF and importing it back leads to artifacts
On importing .dwg or .dxf files into illustrator (even for files that have been exported from illustrator in those formats), the file opens with unwanted artifacts. Please see the image below. On the left is the ai file and on the right is the same file exported as .dwg and opened, with artifacts on the curves.
This is basic and shouldn't be happening in the first place. It makes working with manufacturing utterly painful.
Request you guys to please iron out this glitch.
Mac OS 15.3
Illustrator 29.2.11 vote -
Clipped objects outside of the clipping mask get highlighted with Smart Guides enabled
With Smart guides turned on, the Selection tools see individual items inside the mask (even though when then clicking it only selects the mask). This behavior is also not desirable as it makes selecting objects really tricky.
6 votes -
Draw Inside won’t work with live compound shapes
Draw Inside is great. Draw Inside lets you create a clipping mask in a fraction of the time it takes to create it with Object > Clipping mask > Make. But it's got some annoying issues.
- Draw a shape.
- Draw another shape over it.
- Make these two shapes into a compound shape.
- Select the whole compound shape.
- Draw Inside won't work.
- But you can put some other shapes under the compound shape, select them all, and do Object > Clipping path > Make.
The other case is Draw Inside doesn’t work when a clipping group is selected, requires to select…
2 votes -
1 vote
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Braille fonts are displaying incorrectly after latest update (29.1)
After doing the latest update, one particular font I use is displaying at a different spacing to what it was in the previous versions of illustrator and is incorrect.
Its a slight difference but I deal with braille on medicine so this is required to be very accurate. I have attached an example but am unable to upload the font, which is a unique braille font for our company.
I have gone back to the previous version of Illustrator for now to resolve this.
1 voteThe issue was resolved by the user with updating the font
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[Win11 23H2] Illustrator 29.1 Doesn't See Installed CMYK Color Profiles
By default, no installed CMYK color profiles are visible in either Edit > Color Settings > Working Spaces > CMYK and View > Proof Setup > Customize... > Device to Simulate.
They become temporarily visible again after deleting the following files:
1) C:\Users<username>\AppData\Local\Adobe\Color\ACECache11.lst
2) C:\Users<username>\AppData\Roaming\Adobe\Color\ACEConfigCache2.lst
Sometimes I also have to reboot the system to make the profiles visible.
Unfortunately, the above solution works only once. After creating a new Illustrator files for the second time, all the profiles are gone again.
2 votes -
下揃えに設定したエリア内テキストを途中で改行すると上にスペースが十分あるにも関わらずオーバーフローする
macOS13.6.7／Windows10・11
Illustrator 28.5再現手順
1.エリア内テキストを作成し下揃えに設定した上でテキストを入力する。
2.任意の部分で改行を入力する。
3.テキストは上に送られずにオーバーフローする。期待する結果
上に十分な余白がある場合はテキストを上に送りオーバーフローさせない。実際の結果
エリア内テキストに余白がある場合でもテキストの位置がそのまま保持されてオーバーフローを生じる。現状の対処方法
当該エリア内テキストに対してストーリーの再計算が生じる処理（移動やカーニング・トラッキング調整等）を行うと正常な体裁に戻る。下揃えにした場合、途中の改行でもストーリー全体の再計算が必要になるのですが、上揃えと同様に改行以降の部分的な再計算だけが行われているように思います。
また、これに気付かずにドキュメントを保存すると、次にドキュメントを開いて当該エリア内テキストを編集しようとした時に体裁が変化するために
「このテキストは、別バージョンのIllustratorで作成されました。……」
のアラートが表示されます。
以下のコミュニティフォーラム投稿もご参照ください。9 votes -
保存後、再度開くと文字スタイルがリセットかつ適用できない箇所が一部発生
文字スタイルの不具合が２点。
いずれも、クラウドドキュメント（.aic）で保存したファイルを、次の日開いたら発生。適用していた文字スタイル（標準文字スタイル）が解除され、再度どの文字スタイルを選択しても適用されない
適用していた文字スタイル（標準文字スタイル）の部分が文字化けし、設定していないフォントに書き換えられる
正直、保存→ファイルを開くだけで、こんな不具合が出るのは非常に困ります。尚且つ、1.の再度文字スタイルが選べない = 復旧できないは致命的です。
XDに近い、テキストスタイルはとても便利な機能なので、早急に安定活用できるよう改善お願いいたします。[添付]
1. 選択箇所のように、サイズ10級にしていた箇所が、フォント種、サイズなどめちゃめちゃになり、スタイルの再設定もできない- 1.と同様の「標準文字スタイル」箇所が勝手に他のフォントに設定され、尚且つ文字化けを起こしている
1 vote -
Fill gradient cannot be saved
Fill gradient, save, and then open the file. Gradient colors will become invalid
2 votes
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