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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system and version of Adobe Illustrator (desktop)
  2. The steps you were taking when you experienced the issues
  3. Your expected result
  4. Your actual result
  5. [Optional] Upload your Illustrator file or a video

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  1. Fonts dropdown is not showing any fonts

    My font dropdown is no longer displaying any fonts, I updated to the most recent version. While researching it looked like this was an issue a few years ago...did this issue come back again or is mine broken?

    1 vote
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    0 comments  ·  Type  ·  Flag idea as inappropriate…  ·  Admin →
  2. Not being able to grab smaller objects

    I don't know exactly when this changed but I noticed how system has a much lower grabbable distance around things. I end up toggling a lot between the outline view ctrl+Y and selecting things that way which is not efficient.
    we always have a lot of fills and effects, so when I try to grab things I'm always grabbing shadows that are so much larger than the line it came from so I have to use it a lot. This didnt use to happen before with older versions, can this be improved for future upgrades?

    1 vote
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    0 comments  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
  3. Shortcut keys not shown or working for items in Objects menu and in other menus.

    Many but not all shortcut keys are not shown in the Object menu or operate as in previous version! This is a major setback for my type of work. Can't quickly Group/Ungroup, Zoom, UNDO, Copy,Paste,stacking order, other functions. Browsing the menus shows only a few shortcut keys. Same in all workspaces. Please put them back as in the previous version!

    1 vote
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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  4. AI v25 causes error message at launch of Illustrator

    AI update is causes an error on launch. message box can be dismissed and program continues, but it should not happen. Rebooted machine, but it continues to happen, can I go back to AI 2020?

    1 vote
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    0 comments  ·  Launch  ·  Flag idea as inappropriate…  ·  Admin →
  5. distribute spacing in the align palette

    Entering a number with a specific measurement type (", in, cm, pt, px) into the Distribute Spacing field results in an error beep. The number stays, but the decimal and measurement type are removed.

    1 vote
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    0 comments  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
  6. unknown problem when opening the program

    it appears an unknown problem when i start up adobe illustrator

    1 vote
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  7. Tab key feature not working properly in Illustrator 2021

    When you hit the Tab key the panels disappear leaving the control panel and menu bar at the top. This part works fine. However, when you hover over the side to make either side panel temporarily reappear, they reappear UNDER the work area, not on top of it as usual. You can see the very edges of the panels sliding in and out under the work area making the feature useless.

    1 vote
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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  8. "Tab" key shortcut not working properly in Illustrator 2021

    When you hit the Tab key the panels disappear leaving the control panel and menu bar at the top. This part works fine. However, when you hover over the side to make either side panel reappear, they reappear UNDER the work area, not on top of it as usual. You can see the very edges of the panels sliding in and out under the work area making the feature useless.

    1 vote
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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  9. search of object is not working anymore

    The tittle is very explicit.

    1 vote
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  10. Find Font Window doesn't draw properly in a file with a missing font

    When I click on Type->Find Font... in a file that has a missing font, the Find Font window doesn't draw properly.

    However, when I open the find font window in a new file, it draws properly.

    1 vote
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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  11. software crash

    Crash on trying to delete drop shadow effect. happened 4 times in one day. lost lot of work progress.

    1 vote
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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  12. Must Sign In EVERY TIME we open the app!

    Folks,

    Within the past several weeks (and never before) we have to re-Sign-In every time we open an app! Even if we close it for 30 minutes and re-open, we have to re-enter our email and fetch our password.

    1 vote
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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  13. desktop overrides ipad

    ai desktop 25.0 and ai ipad

    if drawing is open on desktop and i open it in ipad (and leave it open on desktop) and make changes .... then go back to the desktop the changes don't show up , but then, the old desktop version got synced and overrode the ipad changes on the ipad :(, and changes lost

    1 vote
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    0 comments  ·  File Save, Import and Export  ·  Flag idea as inappropriate…  ·  Admin →
  14. Isolation Mode bugs layers hierarchy

    MacOS 10.15.7 | Illustrator 25.0

    Sometimes, after I have entered in Isolation Mode, at the exit of Isolation, the bug creates and collect all other layers that not isolated on a layer with 50% opacity. At this point, undo (command+z) will not make the new layer created by the bug release. It will nest, with 50% transparency, all other layers that were not at the isolation. To makes things normal again I need manually release the nested layers and reorganize the hierarchy

    1 vote
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  15. color theme

    my color theme isnt working. it just apppears to loading since forever

    1 vote
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    0 comments  ·  Colors and Swatches  ·  Flag idea as inappropriate…  ·  Admin →
  16. パスのハンドル

    作業中に急にパスのハンドルが消えて、見えなくなることがあります

    1 vote
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    0 comments  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
  17. Everytime I open Illustrator the toolbars are missing

    Everytime I open Illustrator the toolbars are missing, even if I redefine the mode (classic, essentials, layout) they still don't appear. So everytime I have to go to window and add manually, which works, but if I close I have to do it all over again.

    2 votes
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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  18. Illustrator 2020 (25.0) Crashes Macbook Pro 2017

    The first time I opened Illustrator 25 it crashed my MBP before it finished opening. Then my laptop wouldn't start again easily. After I unplugged all of my USB-C cables it would start. I tried AI again but it crashed my system right after AI opened. I couldn't restart again for a while until I unplugged all the cables. Third time I restarted I haven't opened AI and no problems yet so I'm fairly confident it's related.

    1 vote
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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  19. 2021 Crashing my desktop

    When my iMac pro falls asleep it has started crashing directly after the update for AI 2021, the last handful of changes have not warranted the instability that we now have. I'm completely dependent on Adobe for my career, I have been using this suit since it's inception. Aldus Freehand had more built in options 25 years ago than even todays AI, comparatively. I'm so upset with the last two years of compromises, I'm about to consider a new profession. Along with the adulterated instant upgrades and no legacy option, I'm just beside myself.

    Can I just get an unadulterated…

    1 vote
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  20. spacebar no longer working as hand tool

    spacebar no longer working as hand tool

    1 vote
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