8267 results found

1. Area Type text disappears after editing in Illustrator 30.6 (macOS), Composer recomposition causes inconsistent rendering

   [Environment]
   •Application: Adobe Illustrator 30.6
   •Platform: macOS
   •Language: Korean UI
   •Text Type: Area Type
   •Composer: Japanese Composer
   •Language Options: East Asian Options enabled

   [Summary]
   While editing an Area Type text frame, several characters near the end of the text were modified. Immediately afterward, a portion of the text disappeared.
   The text itself still exists and is selectable, but is no longer rendered correctly.
   The issue is also reproduced in exported PDF files.
   Creating outlines renders all missing text correctly.
   Changing the Composer temporarily restores the missing text, but introduces different layout corruption (first-line indentation becomes incorrect).
   Creating a brand-new Area Type frame and pasting the identical text completely resolves the issue.

   [Workflow]
   The document was created as follows:
   Original document created in Adobe InDesign.
   Exported as PDF.
   Text copied from the PDF.
   New Illustrator document created.
   New Area Type text frames created manually in Illustrator.
   Text pasted into the new Area Type frame.
   No Illustrator document was converted from older versions.

   [Steps to Reproduce]
   Although the issue cannot currently be reproduced consistently, the following sequence produced the problem.
   1. Create a new Area Type text frame.
   2. Paste Korean text copied from a PDF exported from InDesign.
   3. Edit several characters near the end of the paragraph.
   4. Part of the text suddenly disappears.

   [Expected Result]
   •Text remains visible after editing.
   •Paragraph composition remains unchanged except for edited characters.

   [Actual Result]
   •Part of the text disappears.
   •Text object still contains all characters.
   •No text overflow exists.
   •Exported PDF also contains the missing text.
   •Creating Outlines displays all missing text correctly.

   [Investigation Performed]
   The following tests were performed.
   [Font substitution]
   Changed the font to another Korean font.
   [Result]
   Issue remained identical.

   [Text Overflow]
   Verified that no Area Type overflow existed.
   [Result]
   No overflow.

   [Reset Bounding Box]
   Object → Transform → Reset Bounding Box
   [Result]
   No change.

   [Clean Up]
   Object → Path → Clean Up
   [Result]
   No change.

   [Composer Change]
   Changing the Composer temporarily restored the missing text.
   However:
   •first-line indentation became corrupted
   •paragraph layout changed unexpectedly
   •switching Composer again produced different rendering issues
   This suggests recomposition inconsistencies rather than a paragraph formatting issue.

   [New Area Type Frame]
   Created a completely new Area Type frame.
   Copied the identical text into the new frame.
   [Result]
   Everything rendered correctly.
   The issue remained only in the original Area Type object.

   [Additional Observations]
   •The problem is not font-dependent.
   •The problem is not caused by Area Type overflow.
   •The text data itself is intact.
   •Rendering becomes normal after Create Outlines.
   •The issue appears to be tied to the original Area Type object.
   •Recomposition triggered by Composer produces inconsistent layout results.

   [Suspected Cause]
   The issue appears to originate from the internal composition state of a specific Area Type object.
   Possible areas to investigate:
   •Area Type internal composition cache
   •Japanese Composer recomposition
   •Area Type rendering state after editing
   •Korean text layout recomposition

   [Files Available]
   The following can be provided if necessary.
   •Original AI file
   •Screen recording
   •Before/After screenshots
   •PDF export demonstrating the issue

   The issue was isolated through multiple troubleshooting steps, and the only reliable workaround found was recreating the Area Type frame. Since the text content, fonts, and paragraph settings remain identical, this appears to be related to the internal composition state of the original Area Type object rather than user formatting or font corruption.

   [Environment]
   •Application: Adobe Illustrator 30.6
   •Platform: macOS
   •Language: Korean UI
   •Text Type: Area Type
   •Composer: Japanese Composer
   •Language Options: East Asian Options enabled

   [Summary]
   While editing an Area Type text frame, several characters near the end of the text were modified. Immediately afterward, a portion of the text disappeared.
   The text itself still exists and is selectable, but is no longer rendered correctly.
   The issue is also reproduced in exported PDF files.
   Creating outlines renders all missing text correctly.
   Changing the Composer temporarily restores the missing text, but introduces different layout corruption (first-line indentation becomes incorrect).
   Creating a brand-new Area… more

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   0 comments  ·  Type, Fonts, Text  ·  Edit…  ·  Delete…  ·  Admin →
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2. Illustrator not snapping to guides while holding shift key

   Illustrator 30.6 Mac is not snapping to guides while holding shift key.

   When creating a square, so I'm holding the shift key to constrain, it will not snap to a guide. If I let go of the shift key, then it does snap to the guide——but then I don't have an actual square! Why does it not snap to guide if I'm holding the shift key?! Makes now sense, and makes using Illustrator so frustrating. Slows my work down.

   Please fix!

   (Also, Illustrator is STILL NOT snapping to artboard edges--with Smart Guides on or off!)

   2 votes

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   1 comment  ·  Snapping  ·  Delete…  ·  Admin →
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3. Preenchimento e linha do vetor saiu fora da seleção

   Como na imagem, enquanto movia o desenho, o contorno e preenchimento ficaram totalmente desalinhado da seleção do vetor

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   Need More Info  ·  1 comment  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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4. Opacity Slider Not Visible If Docked to Bottom

   If you dock top panel with tools and actions to the bottom you can't see the slider for Opacity at all. Other menus like "Stroke" and "Style" are popping up just fine.

   1. Windows 11
   2. 30.6
   2 votes

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   Need More Info  ·  2 comments  ·  User Interface  ·  Delete…  ·  Admin →
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5. ENREGISTREMENT BLOQUÉ à 100% sans qu'il se termine

   Bonjour.
   Actuellement je suis bloqué sur un enregistrement de mon fichier ! Le l'enregistre, le pourcentage augmente et arrivé à 100% plus rien. L'enregistrement ne se termine pas. Et je ne peux rien faire. ça bloque toutes autres actions d'enregistrement. Aucune fenêtre aucun bouton pour arrêter l'enregistrement. Là j'ai 2 solutions bancales pour le sortir de là et éviter de perdre mon travail : copier mes dizaines de plan sur un nouveau fichier et espérer que cela s'enregistre ou dans un désespoir, forcer à quitter le logiciel et espérer que la récupération retrouve mon travail ne sachant pas si je vais perdre ou non les dernières modifications que j'ai réalisé.
   Je précise que c'est pas la première fois que ça arrive. Plus d'une dizaine de cas identiques cette année.

   Bonjour.
   Actuellement je suis bloqué sur un enregistrement de mon fichier ! Le l'enregistre, le pourcentage augmente et arrivé à 100% plus rien. L'enregistrement ne se termine pas. Et je ne peux rien faire. ça bloque toutes autres actions d'enregistrement. Aucune fenêtre aucun bouton pour arrêter l'enregistrement. Là j'ai 2 solutions bancales pour le sortir de là et éviter de perdre mon travail : copier mes dizaines de plan sur un nouveau fichier et espérer que cela s'enregistre ou dans un désespoir, forcer à quitter le logiciel et espérer que la récupération retrouve mon travail ne sachant pas si je… more

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   1 comment  ·  File Save, Import and Export  ·  Edit…  ·  Delete…  ·  Admin →
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6. Latest update (30.6) = Extreme Slowdown

   Since the latest update (30.6), with latest MacOS, Illustrator has become almost unusable. Clicking on anything takes about 2-3 seconds and if you move or try to double-click – heaven help you...

   Needs an urgent fix!

   2 votes

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   Request to Contact Support  ·  1 comment  ·  Performance  ·  Delete…  ·  Admin →
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7. Sizes of vector art is NOT accurate

   When I select a vector graphic (a logo), I go to Transform to set the size.
   I set the size to 3in x 3in
   But when I PRINT and measure the graphic, it is NOT 3in x 3in.
   I have to set the graphic to 3.1in x 3.1in in order to output an actual 3in x 3in graphic

   This has caused me a LOT of issues when I am outputting graphics that need to be a specific size.

   WHY are the transform measurements NOT accurate?

   2 votes

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   1 comment  ·  Images, Links  ·  Delete…  ·  Admin →
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8. Export for Screens Inaccurate on Large-Size Canvas

   The export for screens, scaling by width option does not always export at the right size. For example, I will input 2000 pixels, but the exported images will be 20,000 pixels. Sometimes, it does output 2000 pixels as desired. I believe the pattern may be whether the file is a large-sized canvas or not, the large-size canvas being the inaccurate export. For the time, I have been using "200" to get 2,000 pixels. However, this feature is essential for exporting mockups of large-format prints as the true size is too large for sharing. Usually I am exporting JPG. I am using Illustrator V30.6 on Windows.

   The export for screens, scaling by width option does not always export at the right size. For example, I will input 2000 pixels, but the exported images will be 20,000 pixels. Sometimes, it does output 2000 pixels as desired. I believe the pattern may be whether the file is a large-sized canvas or not, the large-size canvas being the inaccurate export. For the time, I have been using "200" to get 2,000 pixels. However, this feature is essential for exporting mockups of large-format prints as the true size is too large for sharing. Usually I am exporting JPG. I am… more

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   2 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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9. Regression: Freeform Gradient renders differently after scaling in Illustrator 30.5.1 (same AI file renders correctly in 29.0)

   Illustrator Versions

   • Illustrator 29.0 → Works correctly

   • Illustrator 30.5.1 → Incorrect rendering

   I found a rendering regression between Illustrator 29.0 and Illustrator 30.5.1.

   The exact same AI file renders differently depending on the Illustrator version.

   The artwork contains a Compound Path with a Freeform Gradient.

   In Illustrator 29.0, the rendering is correct.

   In Illustrator 30.5.1, after scaling the object, the color interpolation changes unexpectedly.

   Most noticeably, the letter "o" changes its rendered appearance even though the Freeform Gradient control points remain exactly the same.

   ---

   1. Open the attached AI file.

   2. Select the Compound Path containing the "only" logo.

   3. Scale the object to a larger size.

   4. Compare the rendering between Illustrator 29.0 and Illustrator 30.5.1.

   ---

   The rendered colors should remain identical regardless of scaling.

   The same AI file should render identically between Illustrator versions.

   Illustrator Versions

   • Illustrator 29.0 → Works correctly

   • Illustrator 30.5.1 → Incorrect rendering

   I found a rendering regression between Illustrator 29.0 and Illustrator 30.5.1.

   The exact same AI file renders differently depending on the Illustrator version.

   The artwork contains a Compound Path with a Freeform Gradient.

   In Illustrator 29.0, the rendering is correct.

   In Illustrator 30.5.1, after scaling the object, the color interpolation changes unexpectedly.

   Most noticeably, the letter "o" changes its rendered appearance even though the Freeform Gradient control points remain exactly the same.

   ---

   1. Open the attached AI file.

   2. Select the Compound Path containing the "only" logo.

   3. Scale… more

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   0 comments  ·  Gradients  ·  Delete…  ·  Admin →
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10. The alignment tool isn't working

    STOP UPDATES NOW
    The alignment tool isn't working right now. Thanks. Why don't you find another job instead of justifying your salary by causing more damage to the software.

    2 votes

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    Need More Info  ·  1 comment  ·  Align, Distribute  ·  Delete…  ·  Admin →
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11. "Move art with artboard" always moves pattern tiles, ignoring the "transform pattern tiles" pref.

    First observed on 2026 (30.3). Also found on 2020, I'm gonna assume this has existed as long as "move art with artboard" has been around. I was doing some work with a lot of large patterns and wanted to move the whole thing relative to their origin without redefining a bunch of graphic styles. Very unexpected behavior.

    I would not be surprised if "scale art with artboard" also ignores the "transform pattern tiles" setting but the patterns I was using make that hard to check, so I didn't. Please check this too and fix it if it's also misbehaving. :)

    Repro file attached.

    First observed on 2026 (30.3). Also found on 2020, I'm gonna assume this has existed as long as "move art with artboard" has been around. I was doing some work with a lot of large patterns and wanted to move the whole thing relative to their origin without redefining a bunch of graphic styles. Very unexpected behavior.

    I would not be surprised if "scale art with artboard" also ignores the "transform pattern tiles" setting but the patterns I was using make that hard to check, so I didn't. Please check this too and fix it if it's also misbehaving. :)

    … more

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    0 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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12. MAJOR ISSUE: The new update does not let you decouple horizontal and vertical sizes!!

    The new update does not let you decouple horizontal and vertical sizes. I've unlocked them and toggled every possible option. Ex: I have a 3x5 shape, and want to make it 4x5. It will ONLY make it 4x6.7516 in. HUGE ISSUE.

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    17 votes

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    Under Review  ·  11 comments  ·  Align, Distribute  ·  Delete…  ·  Admin →
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13. Illustrator incorrectly renders scaled transparent PSD images while transparent TIFF renders correctly

    Incorrect edge rendering when scaling transparent PSD images placed in Adobe Illustrator

    Full reproducible test package (including the PSD) is available here:
    https://drive.google.com/drive/folders/1dRNiKNw2IavAY_gcLM7166Iw8rU_dQAg?usp=share_link

    Environment
    • Adobe Illustrator (latest Creative Cloud version)
    • macOS (latest version)
    • Fully updated Creative Cloud applications

    Summary
    We found a reproducible rendering issue affecting transparent raster images placed into Illustrator.
    Two files (PSD and TIFF) were created from the exact same source artwork.
    They contain:
    • identical pixel content
    • identical dimensions
    • identical transparency
    The only difference between them is the file format.

    Illustrator renders these files differently when they are placed and scaled.

    Steps to reproduce
    1 Open the attached example.ai.
    2 The document contains two linked versions of the same image:
    ◦ PSD
    ◦ TIFF
    3 Scale each image to different percentages (for example 90%, 75%, 50% and 25%).
    4 Zoom in and inspect the edges.

    Actual result
    PSD:
    • Visible dark edge pixels appear.
    • The artifact becomes stronger as the placed image is scaled further away from 100%.

    TIFF:
    • No artifact.
    • Correct edge rendering at every tested scale.

    Expected result
    All two images should render identically regardless of source file format.

    Additional observations
    • At 100% placed size, the PSD renders correctly.
    • The artifact begins to appear as soon as the placed PSD is scaled.
    • The further the scaling deviates from 100%, the stronger the artifact becomes.
    • No export is required.
    • The issue is already visible immediately inside Illustrator.
    • Exported PDF or raster files simply inherit the incorrect rendering already present in Illustrator.
    • The issue can be reproduced using only a transparent raster image with 0% feather edges.
    • The issue is independent of object color.

    Workaround
    Replacing the PSD with a transparent TIFF completely eliminates the problem.
    Tested successfully with:
    • TIFF (None)
    • TIFF (LZW)
    • TIFF (ZIP)
    Attached files
    • example.ai
    • 6%.psd (Unfortunately the UserVoice attachment system does not allow PSD uploads.)
    • 6%LZW.tif
    • examplerendering_issue.png

    Additional note
    During my investigation I found an older Adobe Community discussion titled:
    “Black Edges on placed Ai and PSD transparency files”
    In that discussion Adobe Principal Scientist Dov Isaacs confirmed that an internal bug report had been filed.
    We can still reproduce what appears to be the same issue in the latest Illustrator release.
    The attached files provide a much simpler and deterministic reproduction case than the original discussion.
    Thank you for your time.

    Incorrect edge rendering when scaling transparent PSD images placed in Adobe Illustrator

    Full reproducible test package (including the PSD) is available here:
    https://drive.google.com/drive/folders/1dRNiKNw2IavAY_gcLM7166Iw8rU_dQAg?usp=share_link

    Environment
    • Adobe Illustrator (latest Creative Cloud version)
    • macOS (latest version)
    • Fully updated Creative Cloud applications

    Summary
    We found a reproducible rendering issue affecting transparent raster images placed into Illustrator.
    Two files (PSD and TIFF) were created from the exact same source artwork.
    They contain:
    • identical pixel content
    • identical dimensions
    • identical transparency
    The only difference between them is the file format.

    Illustrator renders these files differently when they are placed and scaled.

    … more

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    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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14. テキストが消えます

    Illustrator2025以降のバージョンで、入力したテキストの一部が消えてしまいます。
    テキストを入力→保存→ファイルを閉じる→開き直す　と入力したテキストの一部が消えてしまうことがあり、入力し直しになります。
    テキストをを平打ちした時とエリア内テキスト両方で同じ症状が起きています。
    Illustrator2024ではそのようなことはありませんでした。

    2 votes

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    Need More Info  ·  1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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15. Intertwine group + opacity mask = crash on save.

    Title says it all, really.

    Initially discovered on 30.1, the oldest version I tried it on was 27.8.1 which feels old enough to say this may have been there since intertwine first showed up. Still there in 30.3.

    Reproduction case is attached.

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    2 votes

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    1 comment  ·  Clipping, Intertwine  ·  Delete…  ·  Admin →
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16. Linked files are displayed broken when opened

    My linked files are not working properly about 40% of the time. When I open them, they often display outdated colors, overlapping artwork, or other incorrect content. This issue has been happening consistently for almost five months, and it's becoming extremely frustrating.

    Sometimes everything works perfectly, but on days like today, every single linked file is incorrect. My only workaround is to repeatedly restart Illustrator—sometimes 20 times a day—and I've also tried restarting my computer, but the problem keeps coming back.

    This ongoing issue is having a significant impact on my workflow, and I would really appreciate any help identifying and resolving the root cause.

    My linked files are not working properly about 40% of the time. When I open them, they often display outdated colors, overlapping artwork, or other incorrect content. This issue has been happening consistently for almost five months, and it's becoming extremely frustrating.

    Sometimes everything works perfectly, but on days like today, every single linked file is incorrect. My only workaround is to repeatedly restart Illustrator—sometimes 20 times a day—and I've also tried restarting my computer, but the problem keeps coming back.

    This ongoing issue is having a significant impact on my workflow, and I would really appreciate any help identifying… more

    2 votes

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    Need More Info  ·  1 comment  ·  Images, Links  ·  Delete…  ·  Admin →
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17. トラックパッドを使って３本指ドラッグをした時の挙動

    トラックパッド使用時 ３本指ドラッグを使用し オブジェクトを移動させた後、指を離した瞬間に オブジェクトが停止した場所と違う場所に動いてしまいます。マウスで操作した時は大丈夫です。改善をお願い致します。

    2 votes

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    Need More Info  ·  3 comments  ·  Tools  ·  Delete…  ·  Admin →
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18. Data integrity bug: Illustrator 30.3 changes CMYK swatch values after pasting clipboard bitmap image and reopening file

    Product: Adobe Illustrator Desktop
    Version tested: 30.3
    Document color mode: CMYK
    Issue type: Data integrity / color swatch value corruption

    Summary:
    Adobe Illustrator 30.3 reproducibly changes CMYK swatch values after a bitmap image from the system clipboard is pasted into a CMYK document. The issue appears after saving, closing, and reopening the .ai file.

    Steps to reproduce:

    1. Create a new CMYK document in Illustrator 30.3.
    2. Create a CMYK swatch, for example C10 M10 Y10 K0.
    3. Paste any bitmap screenshot/image from the system clipboard into the document.
    4. Save the .ai file.
    5. Close the file.
    6. Reopen the file.
    7. Check the CMYK swatch value.

    Actual result:
    The CMYK swatch value changes from C10 M10 Y10 K0 to approximately C9.77 M9.77 Y9.77 K0 after reopening the file.

    Expected result:
    The CMYK swatch value should remain exactly C10 M10 Y10 K0. Pasting a bitmap image from the system clipboard should not modify existing CMYK swatch definitions.

    Additional observations:

    • The issue is reproducible in Illustrator 30.3.
    • The issue is specifically triggered by bitmap images pasted from the system clipboard.
    • If no clipboard bitmap image is pasted, the CMYK swatch value does not change.
    • CMYK values such as 0%, 50%, and 100% do not appear to change.
    • Values such as 10% change to approximately 9.77%, which suggests a possible unintended 8-bit quantization or percentage remapping.
    • This is not just a display issue. The saved file reopens with changed CMYK swatch values.

    Impact:
    This is a serious print/prepress data integrity issue. It can silently alter exact CMYK swatch values, brand colors, and production colors in saved Illustrator files.

    Product: Adobe Illustrator Desktop
    Version tested: 30.3
    Document color mode: CMYK
    Issue type: Data integrity / color swatch value corruption

    Summary:
    Adobe Illustrator 30.3 reproducibly changes CMYK swatch values after a bitmap image from the system clipboard is pasted into a CMYK document. The issue appears after saving, closing, and reopening the .ai file.

    Steps to reproduce:

    1. Create a new CMYK document in Illustrator 30.3.
    2. Create a CMYK swatch, for example C10 M10 Y10 K0.
    3. Paste any bitmap screenshot/image from the system clipboard into the document.
    4. Save the .ai file.
    5. Close the file.
    6. Reopen the file.
    7. Check the CMYK swatch… more
    2 votes

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    Need More Info  ·  3 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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19. Envelope distort: Changing warp option keeps previous selection

    I just updated to 30.5.1 yesterday and went to make a checkerboard flag. I made the checkerboard as a compound path and chose Envelope Distort from the Object menu. The initial selection was Bulge, which distorted my flat flag into a bulging flag. I then selected flag and it added the flag mesh on top of the bulge mesh..

    I tried selecteing other warp options and each one I picked, was added to the flag. Mind you, I have NOT selected OK. I'm just flipping through the warp options.

    I then selected cancel, but all the envelope distortions were applied. I then had to undo for each of the options that I flipped through in the Envelope Distort window.

    I just updated to 30.5.1 yesterday and went to make a checkerboard flag. I made the checkerboard as a compound path and chose Envelope Distort from the Object menu. The initial selection was Bulge, which distorted my flat flag into a bulging flag. I then selected flag and it added the flag mesh on top of the bulge mesh..

    I tried selecteing other warp options and each one I picked, was added to the flag. Mind you, I have NOT selected OK. I'm just flipping through the warp options.

    I then selected cancel, but all the envelope distortions were applied.… more

    •  

    2 votes

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    2 comments  ·  Meshes, Distortion, Mockup  ·  Delete…  ·  Admin →
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20. I can't export personalized keyboard shortcuts for use them on others computers

    Mac OS Ventura 13.7.8
    Illustrator 30.6.0
    I can't export personalized keyboard shortcuts for use them on others computers

    2 votes

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    Need More Info  ·  1 comment  ·  Other...  ·  Delete…  ·  Admin →
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