Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8123 results found
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Info panel is too wide
The Info panel is forcing the other panels bigger when others are being connected. despite smallest UI chosen in User Interface.
2 votes -
Gradient panel bug
I can't scroll in the Gradient panel like in the Libraries panel where i can see the other options or like the Properties panel when there's more options, but the space is not enough, but you can scroll so you can see the rest. And also the little panel where you can see the default styles of gradients is taken so much space and you can't minimize that space, that could be good, or just leave a line where you can see a limited or recent styles chosen but then you can click so it expands and shows you the…
2 votes -
Can't see any Artboards
Every project I access opens, but I can't see any artboards. I have tried downgrading and uninstalling+reinstalling, to no effect.
Would be grateful for any input on my situation.
2 votes -
After updating my system to Sequoia 15.7.2, the text tools stopped working.
After updating my system to Sequoia 15.7.2, the text tools stopped working.
Any action I perform on the text, such as changing the size or font, produces no result. The app slows down significantly. My work has completely stopped because of this.
I have the latest version, 30.0, installed.
I tried completely uninstalling and reinstalling Illustrator, but that didn't help.
I also tried installing an older version, but the result was the same. Is Illustrator incompatible with the new Sequoia 15.7.2?Any ideas?
2 votesSeems like uninstalling Wacom driver could help in this case. If it doesn’t and you have the same exact problem — please upvote and leave a comment.
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1 vote
Please tell more.
Share a video recording provide test files, explain the problem in details, share OS and hardware specs, along with the Illustrator version.
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イラストレーターが全体に不具合
囲み選択(黒)をしても反応せず、別の場所をクリックすると囲み選択をしている風になります。
ただし、カット・コピー等の検索と置換より上の項目は指示出来ず、コピペも不可。グループ化も不可。
全く作業出来ず、途方に暮れています。3 votes -
Blending tool undo
Whenever I undo one shape inside the blended elements, it doesn't go back to the initial position. Instead, it stops mid way and the CMD+Z button moves it back 1 pixel closer to the initial position. Moving the object is also a challenge where the second I release the mouse click, it shifts further away.
2 votes -
A generative fill prompt errantly claims it's a violation of guidelines
"A painterly sun in the style of Vincent van Gogh" causes a big red error to be displayed claiming that the prompt violates guidelines. Van Gogh's works are all public domain and should not raise any exceptions like this.
2 votes -
1 vote
Zuher, please provide more information. Record a video, provide a test file or specific steps if there are specific actions needed, mention your OS and hardware details, the version number, so that the team could try to reproduce the problem at their side.
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Artboard renaming doesn't work
When I rename an artboard, either through clicking the artboard name above my graphic, or by going through the Artboard properties panel, I change the artboard name, then save the document, and close it. When I reopen the document the previous artboard name is there, the new one wasn't saved. This happens in an .ai and .svg file.
(The webform for submitting ideas doesn't let me upload .ai or .svg files.)1 vote -
Way too many anchorpoints after expanding strokes or using the 'Blob Brush' tool
Years and years ago something changed in Pathfinder commands, and when expanding the results contained many more anchor points than in the version before. I submitted a workflow and was told this could not be corrected in the next version and possibly not even in the version after that. It took years to get better, and it was still not as good as in CS2 (yes).
Now, expanding strokes or even using the 'Blob Brush' results in so, so many anchor points that an immediate 'Simplify' is required to create usable designs. Using both the 'Pen' tool and all other…3 votes -
I can't see any shapes I have created inside and outside the artboard, even when I have not selected any preview options
I am not able to see any shapes, I created inside and outside the artboard. I made sure that none of the preview options are selected, still after zooming in and out whole shapes are disappearing from the illustrator software.
1 vote -
Acrobat PDF File Format error when saving .AI documents. The size of the passed callbacks struct is wrong.
Illustrator 30.0 (64 bit.) windows 11 recently loaded then I updated to 30.0. since then 99 % of the time I open my current .AI files to update them and save them, I receive this error which I can't fix. The only way to bypass it is the save to the downloads folder and then over write the original unsaved file with the new version. This is affecting my production time, so it is quite urgent. It could be a setting but as I don't understand the message I can't fix it.
1 vote -
Artboard width & height removed from upper tool bar. PUT IT BACK
Now to access the width and height you must go to the properties panel. Why are we making extra steps? Fix this
2 votes -
Zoom in and out is slow
In the last version of Illustrator (30.0 on Windows 11), the zoom (mouse, keyboard) does not work appropriately (very slow), making the use of the software almost impossible. This bug was not existing in former version (29.x). Unticking graphics acceleration in parameters panel makes it even worse.
My config: Windows 11 (French), Intel I9, 32Gbytes of RAM, NVidia Geforce 4080 (581.29)
Please solve rapidly this bug.3 votes -
The Eraser Tool sometimes deletes entire blocks of geometry
The Eraser Tool, even with a size of 0 pt (but also with 1 or 2 pt), sometimes deletes entire blocks of geometry, sometimes draws a gap in the geometry (as it should always do). This bug has always existed, you have never fixed it. Often, to make partial deletions of the geometry, I have to use other software (such as CorelDRAW).
2 votes -
Cloud saving only works after creating a project
Operating System: Windows 11 Home, Version 25H2 (Build 26200.7171)
Illustrator Version: 30.0 (64-bit)Steps to reproduce:
When trying to save a new file as a Cloud Document, the “Save” button remains greyed out.
I am correctly signed in to my Adobe account and can open existing Cloud files without issues.
However, Illustrator will not allow saving to the Cloud unless I first manually create a new Project folder.Expected result:
Saving directly to “Your Files” in the Creative Cloud should work without having to create a project.Actual result:
No valid Cloud location is detected until a new project is…1 vote -
Illustrator freezing when clicking on top bar menu MacOS 15.7.2
Currently in macOS Sequoia 15.7.2: on multiple iMac m1 24" running it, illustrator freezes sometimes when clicking the top menu bar, have to force quit. The bug is not replicable on a specific event, it just happens sometimes.
1 vote -
テキスト上の文字にカーソルが表示されない（文字編集ができない）
1. os windows10
2. テキスト文字入力後の文字編集
3. 昨日まで使えていたのに使えなくなったので理解できない
4. テキスト上の文字にカーソルが表示されない2 votes -
2 votes
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