Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8199 results found
-
My subscription keeps flagging that two people are using my account
I'm a small business and have always used Adobe products on two computers. On one computer I mainly use Illustrator and Photoshop, and on the other I mostly view PDFs or make minor updates. Sometimes I have several PDFs open while working. Now my subscription keeps flagging that two people are using my account, and days later I get logged out, which complicates everything. Because of this, I've reduced it to only one computer signed in and now use Chrome and other non-Adobe applications to view and update PDFs. At $799 per year, and likely increasing, its just not worth…
2 votes -
Extensions not accessible
Extensions are not accessible. They appear as greyed out in the menu. I'm running version 30.2.1 on a Mac running Tahoe 26.3. I noticed the problem when trying to launch an extension that I'd downloaded and previously used on other versions. "Libraries" are also greyed out, and I went to the plugins section of Creative Clouded and added a new plugin. I can see it in the menu but they all remain greyed out.
2 votes -
Illustrator Czech Locale Brush Anomaly: Extra Brush and Deletable Protected Brush
I found an inconsistency in the Czech locale of Illustrator (tested in v29 and v30, Windows 10, macOS).
When creating a new document in the Czech locale, there is one extra default calligraphic brush compared to all other 18 locales. On top of that, the default calligraphic brush that is normally protected from deletion (in every other locale) can be freely deleted in Czech.
2 votes -
Files saved are missing images when imported into Photoshop, InDesign, other apps
Lately I am having problems with linked files in Illustrator not showing up when I open the file in Photoshop for instance, even though everything looks fine in Illustrator in the original file. I have to go into the Links menu and relink everything one at a time and resave to make it work. I also notice that the file size is smaller when the linked files don't work.
I tend to use linked files a lot and have for years so this isn't a case of unfamiliarity with the tool.
Any suggestions are welcome.
Windows 11
Illustrator 30.2.1
Photoshop…6 votesThe issue seems to be eliminated in Beta. It should be pushed into an upcoming general release.
-
New Glitch in Smart Guides, highlighting perspective grid-like points
Theres a new update glitch in smart guides, when I have an object selected, a bunch of perspective grid-like highlights.
This setting is connected with object highlighting in smart guide settings. If i shut off object highlighting in Illustrator>Preferences>Smart Guides>Object Highlighting, the issue stops.
Seems like just a new bug glitch in a recent illustrator update.
2 votes -
Script selection/appearance modification causes error 8702
I am using a script to change the appearance of an object (fill color of an ellipse shape). Since there is no way to access appearance properties directly (which would be lovely to get someday), I am using a known workaround with defaultFillColor on the selected document.
app.activeDocument.selection = [item.obj]; app.activeDocument.defaultFillColor = item.newCol;Unfortunately, the selection seems to leave Illustrator in a weird state, and any further script command (e.g. next iteration of the loop) fails with "Error 8702: there is no active document."
This sometimes goes away if I use CPU instead of GPU preview, though not reliably. And…
2 votes -
Dateien sind verloren gegangen
Ich habe von 16.40 Uhr bis 19.30 Uhr alle meine Fortschritte verloren, aufgrund eines nicht erklärbaren Fehlers. Ich bitte dringend um die Wiederhersetllung dieser Dateien!
2 votes -
App crash while using pen tool causing total file loss
I had made a copy of the file attached and drew it for hours. And suddenly when using the pen tool the whole app crashed and caused me to lose 8 hours of work. Extremely disappointed.
2 votes -
文字が欠ける原因を知りたい
Adobe イラストレーターからPDFに変換する場合、CubeとMicrosoft PDFでは正常に変換できますが、イラストレーターで「別名で保存する」でAdobe PDFを選んで変換すると、写真のように文字が欠けてしまいました。今までも長い間同じ方法でやっていたのですが、今回、こんな現象が現れました。対処の仕方を教えてください。
2 votes -
Scroll wheel crash
Logitech MX Master 2S mouse scroll wheel has stopped functioning in latest versions of AI. Currently hanging and crashing.
Latest Windows, Latest AI. Latest nvidia driver.
Asuswrx90, AMD7965, 256 QVL RAM, 5090Founders, Samsung 9100 m2 OS/CACHE/Storage drives
Expected: smooth scroll
Actual: App hangs for 2 seconds.
GPU accelleration settings on or off make no difference.
I suspect it is a logitech driver issue but a basic bit of mouse functionality in very very common hardware should not be happening.1 vote -
GPU warning every time I open a file
GPU warning every time I open a file, this occurs since last actualization 30.2.1 (64bits), on a Win 10 PC
2 votes -
Free Transform resets frame after each use
If it was the only problem... Have you ever tried to "free transform" an object like you can do it with Photoshop in a breeze ? Free Transform tool (Free Distort) resets the handles to the rectangular bounding box after each handle drag! Super convenient to adjust a deformation! But did Adobe internally have the distortion tools proposed in Illustrator tested? there are 3 or 4 but all are tedious to use and very incomplete. Please, Adobe, put all this in the trash and replace these useless things with a single tool effective and intuitive... exactly like the "free transform"…
1 voteIllustrator today properly keep the Free Transform frame deformed after each use, until you destroy the group it creates.
If you still have problems with the way it works — please comment back.
-
Illustrator stops responding when opening files with nested Grid Repeat objects
I use Adobe Illustrator. I've been trying to open saved files its stop responding. This issue been two days. I tried restarting, but nothing worked
2 votes -
Illustrator crashes when triggering an action to flip an object horizontally or vertically.
I think I’ve finally narrowed this down!
I’ll cut to the chase:• macOS Sonoma 14.7.5
• Illustrator v30.2.1• Custom Action #1: Transform Panel > Flip Horizontal
• Custom Action #2: Transform Panel > Flip VerticalTriggering Actions #1 or #2 with the play button in the Actions Panel - or a hotkey linked to the action - is successful if:
• The Transform Panel is open in a Panel and is the Active Tab
• The Transform Panel is completely closed (triggering the actions then open the Panel floating somewhere in the workspace)Triggering Actions #1 or #2…
2 votes -
Offset Path creates notches
Certain paths with certain Offset Path values create these.
Usually it’s a rather small value, but this sometimes happens with larger ones.There are other related problems with Offset Path:
1. Stroke displaying incorrectly and Offset Path broken — http://illustrator.uservoice.com/forums/601447/suggestions/39059872
2. Offset Path with small values (or Inside / Outside strokes) results in skewed lines — http://illustrator.uservoice.com/forums/601447/suggestions/394259591 vote -
Hitting Down with an artboard selected in Artboards panel now moves it on canvas instead of in the list
In the newest update, if I have an artboard highlighted in the panel and I hit the down arrow, it used to go down the artboard list. But now it nudges the actual artboard.
I acknowledge that nudging artboards could maybe be useful for something (though I can't think of what) but being able to navigate the list with arrows is much more valuable in my opinion.2 votesTo navigate artboards in the the panel, without zooming into them, hold Opt/Alt with arrows keys (up/down work the same way as left/right).
-
複合パス化するとグラデーションストップが大きく移動する
Environment
Illustrator ver.27 or later
macOS 14.7.2/iMac(Intel i5/32GB mem/1TB SSD)グラデーションを適用した複数のオブジェクトに一度にグラデーションツールでグラデーションを定義したものを複合パス化するとグラデーションストップが大きく変化する。
再現手順
1. 矩形を３点、横に並べて塗りに対してグラデーションを適用する。
2. グラデーションツールで３点の矩形に対して左右のエッジに始まりと終わりのグラデーションストップが来るように調整する。
3. ３点の矩形を複合パス化する。
4. グラデーションストップの終端側が大きく移動する。期待する結果
複合パス化してもグラデーションの状態は変化しない。実際の結果
複合パス化するとグラデーションストップの位置が大きく変化する。代替処理
複合パス化したあと、再度グラデーションツールで調整を行う。グラデーションの向きが水平・垂直の場合、終端側が大きく位置が変化します。それ以外の角度の場合、両端のグラデーションストップが移動します。
[EN]
Applying a gradient to multiple objects simultaneously using the Gradient Tool and then converting them into a compound path causes significant changes to the gradient stops.Steps to reproduce
1. Arrange three rectangles horizontally and apply a gradient to their fills.
2. Use the Gradient Tool to adjust the three rectangles so the start and end gradient stops align with their left and right edges.
3. Convert the three rectangles into a…3 votes -
When relinking images, one of the images appears as their original sizing and not the size of the image being replaced, just on new update
When relinking multiple images, one of the image appears as their original sizing and not the size of the image being replaced, This is just after receiving the new update (I do this everyday). This is not always true, sometimes it works fine. but most of the time it doesn't. I'm using Mac.
2 votes -
Renaming an artboard in Artboards panel scrolls to have the item on top
The way it works in the newest update is infuriating.
In the newest update, when I change the name of an artboard in the Artboards panel, the panel automatically scrolls to have that item at the top. I keep losing my place in the Artboards panel and I can't keep track of what I'm doing. I don't see a benefit of the list jumping around all the time. It's horrific to work with.4 votesShould be fixed in the latest Beta build 30.4.42 — please update and check if it’s truly fixed
-
Selected Fill Color/Stroke is stuck to one color and won't change.
Hello! I'm using MacOS, and I'm on Illustrator 2026. When I was trying to change the fill gradient of my font, I ran into a glitch where the colors would not change. It's stuck to the original color I had originally. When trying to change the fill color, it changes on the interface but not when I draw. I've tried exiting out of Illustrator but it's still stuck. Even when adding text, it's stuck on black instead of yellow/any other color and it won't change.
2 votes
- Don't see your idea?