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Illustrator Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system and version of Adobe Illustrator
  2. The steps you were taking when you experienced the issues
  3. Your expected result
  4. Your actual result
  5. [Optional] Upload your Illustrator file or a video
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  1. Save as SVG destroys <path>

    Attached is a very simple SVG drawing (rendered by MathJax) of a path representing the letter k (in math mode). It loads and renders fine in AI 24.2.3 on WIndows 10. But when I save it, I get the second attached file, which also has a path but a very different-looking one (unrecognizable). Presumably a bug in the SVG export engine?

    1 vote
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    0 comments  ·  File Save, Import and Export  ·  Flag idea as inappropriate…  ·  Admin →
  2. Save as SVG destroys <path>

    Attached is a very simple SVG drawing (rendered by MathJax) of a path representing the letter k (in math mode). It loads and renders fine in AI 24.2.3 on WIndows 10. But when I save it, I get the second attached file, which also has a path but a very different-looking one (unrecognizable). Presumably a bug in the SVG export engine?

    1 vote
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    0 comments  ·  File Save, Import and Export  ·  Flag idea as inappropriate…  ·  Admin →
  3. GreatCut 4

    My GreatCut 4 software plugin for Illustrator was working great until your last update of Illustrator. Can you please fix this issue. Thank you.

    1 vote
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    0 comments  ·  Other...  ·  Flag idea as inappropriate…  ·  Admin →
  4. Artboard 113 labeled wrong

    Artboard 113 gets skipped and is labeled as another 114

    1 vote
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    0 comments  ·  Document and Artboards  ·  Flag idea as inappropriate…  ·  Admin →
  5. Contour extérieur impossible sur du texte

    Le réglage pour placer le contour de mon texte à l'extérieur est impossible à cliquer alors que d'habitude ça fonctionne

    1 vote
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    0 comments  ·  Other...  ·  Flag idea as inappropriate…  ·  Admin →
  6. 「戻る」「進む」を繰り返すとオブジェクトが消える

    1:os…windows10
     バージョン:2020。2020/9/4現在で最新のもの
    2:ショートカットキーで、「戻る」「進む」を何度か連打する
    3:データの巻き戻し等ができる
    4:「戻る」「進む」で変化があったオブジェクト自体が丸ごと消える
     例)テキストオブジェクト「こんにちは」の「は」の部分に変更があった場合、テキストオブジェクト「こんにちは」自体が消滅します

    今回大切なデザインデータが消えて憤っています。便利な機能追加は有難いですが、デバックはきちんとやって頂きたいです。これは数人体制で1日デバックすれば分かるレベルかと。
    今後に期待しています。

    1 vote
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    0 comments  ·  Other...  ·  Flag idea as inappropriate…  ·  Admin →
  7. アートボードの複製で強制終了

    1:os…windows10
     バージョン…2020。2020/9/4時点で最新のもの
    2:アートボードをショートカット(Ctrl+Alt)で複製
    3:複製が実行される
    4:毎回落ちます(強制終了)
    5:なし

    1 vote
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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  8. Illustrator freezes up every +-20 minutes, unfreezes after alt+tab

    Illustrator (24.2.3 & 24.3, possibly previous versions too), freezes every 20 minutes or so. Sometimes it doesn't happen for an hour, sometimes it happens twice or 3 times in 10 minutes.

    When I say freezing, I mean freezing as if crashing (where the application gets a white-wash and then Windows pops up a message with a crash report message). The only difference is it doesn't give the "application crashed, send/not send" message. It just stays frozen, even when clicking on the application repeatedly (what usually causes the program to freeze etc). When alt-tabbing to another application and back, everything is…

    1 vote
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  9. Align to dropdown not working

    Version: 24.3 (64-bit)

    Expected behaviour: Change the 'Align to' dropdown between 'Selection' and 'Artboard'

    Actual behaviour: The 'Align to' dropdown in the Align panel only updates when multiple objects are selected.

    2 votes
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    0 comments  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
  10. Opening Already Open File Overrides Changes without Warning

    When working on a file in AI, if you attempt to open the same file from the file explorer on Windows, any changes in the AI file are removed without warning, resulting in work being lost.

    1 vote
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    0 comments  ·  File Save, Import and Export  ·  Flag idea as inappropriate…  ·  Admin →
  11. Guides invisible when moving

    When moving my guides they become invisible which is bad.

    1 vote
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    0 comments  ·  Other...  ·  Flag idea as inappropriate…  ·  Admin →
  12. Extensions

    Okay, so the new update of illustrator is still as laggy, as before, if not more, the extensions doesn't show up, nor work, you can't remove an extension and you can't add a new one.
    And don't tell me to install it manually, because honestly, this is not why I'm paying a monthly subscription since 2015.

    If whenever I have a problem I have to go through a thousand threads and check a thousand suggestions, I have no idea why I'm paying a monthly subscription, when I can just buy another program ONE TIME.
    Or use pirated versions :)

    So…

    1 vote
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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  13. illustrator does not show my printer automatically

    I have been using illustrator more than 3 years. After the last update, Illustrator does not show me the default printer in the computer when I command "print". I tries to save the file as PostScript file. I completely deleted the illustrator and all the adobe files and re-installed them back, but it didn't get fixed. I have several illustrator in several computers, and only one of them has this problem. Is there any solution for that?

    1 vote
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    0 comments  ·  Print  ·  Flag idea as inappropriate…  ·  Admin →
  14. Copy / paste not working - breaks text formatting and usually drops any vector content as well.

    Copy / paste not working - breaks text formatting and usually drops any vector content as well. This happens whether the copy/paste is within one Illustrator file or between two. VERY frustrating. I've found that I can occasionally get it to work by copying and pasting within the same document (everything must be grouped as one), and if it is successful, quickly copy the pasted version and then it might paste into the other Illustrator file.

    Solution from support was to downgrade from 24.4 to 24.01. This seems to have done the trick - but now I can't allow CC…

    1 vote
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    0 comments  ·  Other...  ·  Flag idea as inappropriate…  ·  Admin →
  15. Can't Select Center Point of Symbol to Drag

    After the latest update, I'm unable to drag symbols from their center point.

    1 vote
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    0 comments  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
  16. Decimal points added to values - Precision issues

    I am operating on Windows 10 and just updated to Ilustrator 24.3.

    I am having all kinds of massive issues with precision when working in files created between Illustrator 24.1 and the most recent update at 24.3. When I create text and set the point size, I'll come back later to find that it is "48.002 pts" and that the horizontal scale is at "99.9987%" and it is no longer aligned at x: 1 in., y: 1 in., but has moved to "x: 1.005 in" and "y: .9998 in." This happens will all kinds of objects, not just text. The…

    2 votes
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  17. Text locks after resizing

    When I resize a single line text object with the selection tool, the text becomes immediately locked, and I'm unable to click on it to move or resize it further. The only way to select the object is to CMD+2 every other object and then select all. Even then, the text can't be moved/resized, just deleted.

    1 vote
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    0 comments  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
  18. offset path doesn't work with simple shapes like a circle

    OS: Windows 10
    Illustrator CC 2020 Build 24.3 (64 Bit)
    I can't offset any type of shape and do the "Ctrl + D" trick anymore
    Steps:
    1. Create a Circle
    2. Click "offset path" button on the side menu

    I'm having problems with video attaching, so here's some snapshots

    1 vote
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    0 comments  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
  19. Drop shadow preview doesn’t work

    The preview function in the drop shadow panel doesn’t work.

    1 vote
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    0 comments  ·  Effects  ·  Flag idea as inappropriate…  ·  Admin →
  20. Shape Builder ignores lines when they don’t cross a shape

    Shape builder, despite the rounding bug that is embedded in its core (https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/37424191-expanding-a-live-paint-object-changes-dimensions#comments) is still a very useful tool many users are very fond of.
    Specifically, it can be used to bring pathfinder options to open paths — you can delete parts of lines that are covered with another shape, effectively subtracting segments from them (rather than closed shapes), by Alt+dragging over this shape (see the GIF attached).
    But this nice trick won’t do the job if lines don’t cross the entire shape. That is when a line ends inside of a shape, the tool doesn’t trim it.

    6 votes
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    0 comments  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
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