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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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  1. Can't export SVG

    trying to export selection as SVG. Illustrator goes through the motions, opens the destination folder and... nothing, no file, not a thing.

    1 vote

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  2. Can't escape from isolation mode

    I have isolated a Transperency Mask (a gradient), but Ai doesn't show a way to get back to the top hierarchy. Escape-key also doesn't work/

    1 vote

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  3. area text corrupted on transfer from Mac to Windows

    When an ai document containing area text is saved in CC2020 or 2021 on Mac, and that document is then opened in CC2020 or 2021 on Windows, the area text gets broken (ie it's no longer a single run of text). We are having to save as legacy and stick to 2019 on Windows to get around it.
    The same problem may apply from Windows to Mac, but I haven't checked it.

    1 vote

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    0 comments  ·  Type  ·  Flag idea as inappropriate…  ·  Admin →
  4. When undoing in artboard naming random artboards rename.

    When undoing in artboard naming random artboards rename and cannot be redone.

    1 vote

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  5. Bug on the All Caps (case) open type feature

    If the typeface uses GPOS in the "case" feature to relocate a glyph, Illustrator seems to ignore it. It is working well no InDesign and and Photoshop.
    So the "case" feature is broken for glyphs that reposition with GPOS.

    I am a typeface designer and developer, but I found the same complaint from another person: https://forum.glyphsapp.com/t/contextual-gpos-adjustments-for-brackets-symbols-question/17569/3

    1 vote

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    1 comment  ·  Type  ·  Flag idea as inappropriate…  ·  Admin →
  6. Multiple copy of .ai file is created as increment file version.

    Multiple copy of .ai files is created automatically in the folder as "ai16230609285531274_" as I save illustrator files.

    Files are like incremental versions. "ai16230609285531274" "ai16230612596031274"

    Using illustrator version 25.23 on Mac Catalina.

    Please see the screenshot attached.

    1 vote

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  7. Export for Screen; Advanced settings; Include ICC profile checkbox doesn't work

    When I choose Export for Screen... Gear icon (Advanced Settings for exported filetypes... JPG 100... uncheck "Embed ICC profile"... Save Settings; The ICC profile is still embedded upon export, and when I open the settings dialog again, the box has rechecked itself.
    This feature works correctly in the legacy "Save for web" tool.
    Please fix!

    1 vote

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    0 comments  ·  File Save, Import and Export  ·  Flag idea as inappropriate…  ·  Admin →
  8. ctrl+shift+alt+Dが反応しません


    1. windows 10
      illustrator 25.2.3


    2. 常時 ctrl+Shift+Alt+D のデフォルトショートカットキーが効かない


    3. ショートカットキーに準じた動作をしてくれる


    4. ctrl+shift+alt+Dだけ効かない
      ctrl+D は作動する
      ctrl+alt+Dも作動する


    試しにカスタムショートカットキーで再登録しようとしたら
    それもできない(ctrl+shift+alt+Dだけが反応しない)

    1 vote

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    0 comments  ·  Other...  ·  Flag idea as inappropriate…  ·  Admin →

    製品フィードバックへのご協力ありがとうございます。

    【Ctrl + Shift + Alt + D】のショートカットですが、「オブジェクト>変形>個別に変形」メニューのショートカットのことでしょうか?
    このショートカットは、オブジェクトを選択した状態でのみ機能します。(オブジェクト無選択の場合はメニューもグレイアウトしていて使用不可です)

    ご確認くださいますよう、よろしくお願いいたします。

    Illustrator チーム

  9. Illustrator found an issue with wacom driver…

    Hello,
    First issue: see the attachment.
    Second issue: I can't change the welcome window to not appear with launching Illustrator. The setting for it is greyed out.

    Regards
    Vladimir

    1 vote

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    1 comment  ·  Launch  ·  Flag idea as inappropriate…  ·  Admin →
  10. Window size is unchanged when unplugging from an external display

    Illustrator version: 25.3

    OS: macOS
    Version: 11.4
    Process Architecture: arm64
    Built-In Memory: 16384 MB

    I use my laptop either by itself (13" display) or in clamshell mode (connected to an external 24" display). If I have been using the external display and unplug it to use the laptop's display, the Illustrator window remains the same size as it was on the external monitor. The window is much larger than the screen size and needs to be manually resized. Double clicking on the edge of the window does not resize it.

    Expected result: Moving the illustrator window from one display to…

    1 vote

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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  11. Artboards skipping number 3

    When I create a document with 3 or more artboards it numbers the 3rd artboard as number 4, but it also numbers the 4th artboard as 4, so when exported to JPGs it doesn't save the 3rd one.

    1 vote

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    0 comments  ·  Document and Artboards  ·  Flag idea as inappropriate…  ·  Admin →
  12. Replacing image does not match position of original

    When replacing an image, the placement of the new image is in a (seemingly) random position on the canvas rather than in the same position as the original image.

    1 vote

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  13. Replacing image does not match position of original

    When replacing an image, the placement of the new image is in a (seemingly) random position on the canvas rather than in the same position as the original image.

    1 vote

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  14. Replacing image does not match position of original

    When replacing an image, the placement of the new image is in a (seemingly) random position on the canvas rather than in the same position as the original image.

    1 vote

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  15. Open dialog box Dimmed items that open

    When opening files, and navigating with the Open window to a new folder. There are times items that clearly will open but are dimmed. Even folders have been shown dimmed today. Same with last version of Beta.

    1 vote

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    1 comment  ·  File Save, Import and Export  ·  Flag idea as inappropriate…  ·  Admin →
  16. Wacom tablet pen problem

    The buttons on the Wacom tablet pen has been set to scroll up/down, but it doesn't work in illustrator. When pressing the button, a hand sign appears and vanishes instantly. The buttons work fine in other adobe and non-adobe apps. I have tried reinstalling the Wacom drivers and also disabled and enabled the wacom device on preferences but nothing seems to work.

    1 vote

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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  17. Out of GPU memory issue

    Using JS to batch processing for hundreds of .ai files, Out of GPU memory warning popup. You can find the warning information in attachment.
    During batch processing, each loop will close the processed image by using document.close() function.
    Thanks!

    OS: macOS Big Sur
    Illustrator: 25.2.1

    1 vote

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    0 comments  ·  GPU Rendering Issues  ·  Flag idea as inappropriate…  ·  Admin →
  18. 配置した画像のバウンティングボックスが勝手に大きくなる

    OS:Windows10
    Illustrator Ver:25.2.3

    psd画像を配置して回転(90°)させると勝手にバウンティングボックスが画像サイズ以上になります。

    新しいドキュメントで試すと、最初は回転させても通常のサイズですが、作業を進めていくうちにまた上記のようなエラーが起こります。

    1 vote

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    Under Review  ·  0 comments  ·  Other...  ·  Flag idea as inappropriate…  ·  Admin →
  19. Macmini ベータ版 ガイドラインのバグ

    パスをガイドライン化するとガイドライン化したツールが一定方向に移動してしまう。ルーラーからガイドラインをアートボード上に引き出しても同様。一定方向に移動してしまう。ガイドラインも異常な太さで、ロックしていない状態で移動ツールを使っての移動ができない。

    1 vote

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    Under Review  ·  0 comments  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
  20. Keyboard shortcuts not saving. Unable to change certain keyboard shortcuts.

    Latest updates are not storing keyboard shortcuts or reverting back to default with no way to resolve.

    I changed the CPU/GPU preview shortcut (cmd+E) to something else and set cmd+E to be a shortcut for Expand. It doesn't update in the menu and reverts back after restarting Illustrator. I've tried reinstalling, reseting preferences and deleting my custom keyboard shortcuts and resetting them with no success at keeping the shortcuts as I've set them.

    I should be able to overwrite or change keyboard shortcuts, especially those that aren't used as often and I don't personally see the need to have a…

    1 vote

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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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