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Illustrator Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system and version of Adobe Illustrator
  2. The steps you were taking when you experienced the issues
  3. Your expected result
  4. Your actual result
  5. [Optional] Upload your Illustrator file or a video
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  1. Simplify Path flags points incorrectly as smooth

    When using Simplify... on a path with several corner points, the resulting simplified path will have several of its corner points flagged as "smooth". As soon as you try to move one of the tangents of the incorrectly flagged corner point, the opposite tangent will snap into a colinear position.

    2 votes
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    0 comments  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
  2. Asset Library Export stopped working with batch exporting

    From today for some reason batch exporting icons does not work in the Asset Export. I have a set of 150 icons that I use, and only change the color combinations as required. It always worked flawlessly. From today, When I click export, it seems to work, but no icons get exported when all are chosen. If I manually check a few at a time it works, but if I choose All Assets, it wont work anymore. Tried rebooting and clearing the cache.
    Windows 10
    Illustrator 24.2.1 64bit

    1 vote
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    0 comments  ·  File Save, Import and Export  ·  Flag idea as inappropriate…  ·  Admin →
  3. align palette + distribute spacing bug

    When making a selection of objects and choosing a key object while the align palette is inactive, upon activating the align palette the distribute spacing value entry is grayed out.
    It works fine if you make the exact same steps while the align palette is active.

    2 votes
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    0 comments  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
  4. Stability update made Illustrator very unstable

    I noticed the 27/07/2020 update described itself as addressing stability issues, which I didn't have. Since the update ran, 3 hours ago, I've had three crashes - all when copying text and graphics together. My crash report crashed too.

    4 votes
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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  5. Swatch color under the cursor of Live Paint tool is wrong on GPU

    When previewed on GPU the swatch displayed under the Live Paint Bucket cursor is wrong compared to the color set and/or applied.

    1 vote
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    0 comments  ·  GPU Rendering Issues  ·  Flag idea as inappropriate…  ·  Admin →
  6. Point Type moving when opening CC2019 AI file in AI2020

    MacOs Catalina 10.15.3
    CC2019 version 23.1.1
    AI2020 version 24.2.1

    Only seems to occur when the text is aligned to the centre, set as point type and has tracking applied to it.

    We have artwork files created in CC2019. When opening one of these files in AI 2020, version 24.2.1 on either Mojave or Catalina, text that is set up with tracking, is point type (instead of area type) and centre aligned shows a significant movement to the right.
    As you can see from the attached .gif of the two files, there is one instance where there is no tracking applied…

    1 vote
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    0 comments  ·  Type  ·  Flag idea as inappropriate…  ·  Admin →
  7. Freezing when selecting multiple artboards

    Windows 10 Ver.2004 (build 19041.421)
    Illustrator Ver 24.2.1


    1. Make multiple artboards

    2. Select two artboards

    This operation freezes the operation of Illustrator.

    This problem does not occur in Ver.23.1 and 22.1.

    1 vote
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    2 comments  ·  Document and Artboards  ·  Flag idea as inappropriate…  ·  Admin →
  8. Moving nodes snaps back to original position

    I am experiencing since last few updates, the nodes if we want to move after converting type to outlines or any object, snaps back to its original position. Seems to be a bug and annoying as it is not allowing to move the node to desired position.

    Anyone having this issues and any solution to this?

    Rehan

    Mac OS 10.15.6
    Illustrator Version 24.2.1

    3 votes
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    1 comment  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
  9. 2 votes
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    0 comments  ·  Document and Artboards  ·  Flag idea as inappropriate…  ·  Admin →
  10. Smart Guides buggy at artboard corners

    When resizing snapping shapes or objects, Illustrator smart guides alert user that object is being snapped to corner or intersect, however it isn't actually, and it's not until you zoom right in that you realise it hasn't.

    Snap to Pixel is turned off. Smart Guides are turned on.
    There is no 'anchor' at that location other than the Artboard Edge.

    1 vote
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    1 comment  ·  Document and Artboards  ·  Flag idea as inappropriate…  ·  Admin →
  11. Problem with Direct selections (A) - Clicking on the patch does not mark the object

    Hi,
    something has changed in Illustrator updates.

    I understand that an object nested / masked in an object should not be editable with the Selections Tool (V) from the main object level. Yes, and that's good.

    But definitely NOT when use tool (A). This is a different work scope situation in Illustrator when working with the Direct Selections Tool (A).
    Then each track visible in the Outline view should be selectable.

    This has made the job a lot more complicated now when I want to select objects inside a crop and edit their properties or shape.

    Unwanted change in illustrator…

    2 votes
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    2 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  12. Full colour image shut down to a simple line drawing

    Illustrator shutdown unexpectedly. When it recovered, my drawing was fine for a moment, then reduced all the work I had done into a simple line drawing. What is going on? I don't see the image I had spent many hours developing.

    1 vote
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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  13. Problem with selections (V) - Clicking on the fill does not mark the object

    Hi,
    Clicking on the fill does not mark the object.

    Unwanted change in illustrator update.
    See the movie.

    Best Regards!

    MOVE: https://share.getcloudapp.com/YEup7yD9

    1 vote
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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  14. Illustrator gets a bit weird when I hold down shift to click and drag an object.

    When I hold down shift to click and drag or when I hold shift+option and drag to copy, the object gets stuck. I have to take my finger off the shift key to move the object in place requiring an extra step to align.

    3 votes
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    2 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  15. MacOS Big Sur rendering bug.

    Hi!
    I am an apple developer and I installed Big Sur beta (now on version 3) for work. I run into a problem with Illustrator that other people are not seeing. If I open one file everything is OK. When opening two or more files, I get a really nasty visual problem, with Illustror only. See file attached. Is anybody else having this problem, is there a way to fix it? I reinstalled Illustrator and it keeps happening.

    5 votes
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    3 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  16. Version 24.2.1 Crashes at Launch

    I am working on a MacBook and updated to version 24.2.1. It functioned for several days and now crashes at launch. I uninstalled the application and re-installed it, but get the same result. I keep version 23.1.1 on my computer, and it works, but of course I can not open any version 24.2.1 files.

    Mac OS Mojave, 10.14.6 (18G3020), MacBook Pro (15-inch, 2017), 3.1 GHz Intel Core i7, 16 GB 2133 MHz LPDDR3

    2 votes
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  17. Export as jpeg - saves with incorrect file name.

    I am using windows 10 and 2020 version of illustrator.
    When I export a file as a jpeg the jpeg file name doesn't always match the current file name. Instead illustrator is remembering previous file names and overwriting the jpeg with that name instead of the name of the pdf file I'm exporting from. It sometimes reverts to a file name that's 5 or 6 times back in my history of saved file names. EG if I have a file named File 01.pdf and I have Files 2-6 also saved as pdf files and I've exported them all as jpegs…

    2 votes
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  18. Copy/Paste not working. Only pasting text

    I'm having an issue of pasting items not just within the same doc but also in other docs.

    I wanted to past a vector with writing in it onto another artboard, but only the text copies over and it doesn't keep the font settings, it goes to default settings. It also doesn't paste in place as requested it pastes off the artboard in a random place.

    What I wanted was to paste in place on another artboard or another doc, retaining all the information of the copied item. It worked perfectly before but I'm not sure why it's changed.

    I'm…

    1 vote
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    4 comments  ·  Other...  ·  Flag idea as inappropriate…  ·  Admin →
  19. (macOS) File Format menu in save dialog becomes unresponsive after making a new folder

    Steps to reproduce:
    1. Perform a Save As... command
    2. Navigate to somewhere in the file system using the save dialog
    3. Make a new folder in the destination
    4. The Format menu becomes unresponsive

    1 vote
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    0 comments  ·  File Save, Import and Export  ·  Flag idea as inappropriate…  ·  Admin →
  20. Printer Preference Issue

    My printer preference screen: the very first tab is very small, possibly in half an inch font size. Some tabs are fine, but some of the options are cut in size. For instance in original size the drop down gives you a list of paper sizes well I can only see half of 8 1/2 x 11. So basically, the font size of the drop down options are about 1/2 inch in size. I have all the Adobe products, but it's only happening in the Illustrator. Sorry, hard to explain.

    1 vote
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    1 comment  ·  Print  ·  Flag idea as inappropriate…  ·  Admin →
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