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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system and version of Adobe Illustrator (desktop)
  2. The steps you were taking when you experienced the issues
  3. Your expected result
  4. Your actual result
  5. [Optional] Upload your Illustrator file or a video

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  1. Artboard Rename Doesn't Work

    When you rename the artboard, especially several at one time, the name will go back to the old one, even if you hit enter and save it. I usually notice this after I've exported artboards as PNGs and I get names with "copy" still in it or as the default artboard names.

    1 vote
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    0 comments  ·  Document and Artboards  ·  Flag idea as inappropriate…  ·  Admin →
  2. SVG Text Export - multilayer bug

    I am having an issue with text on a path and after SVG export the code shows the text now broken to multiple layers - this does not translate appropriately to web. This happens specifically if the text path is an angle interval of 45 degrees; intervals of 90 degrees work fine, all other degrees break this text path apart during export.

    I am wondering if there is a way around this, or a different manner in which I should place text so that it may still be placed at a specific angle but remain all on the same layer…

    1 vote
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    0 comments  ·  File Save, Import and Export  ·  Flag idea as inappropriate…  ·  Admin →
  3. 1 vote
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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  4. Live Painting Bucket (K)

    In Adobe Illustrator 2021 the Adjustment of a gradient in Live Painting Bucket (K) does not work.
    When in Live Painting Bucket (K) i apply the gradient, then i can not adjust it manually.
    I am using Adobe Illustrator 2021 on macOS Catalina

    1 vote
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    0 comments  ·  Colors and Swatches  ·  Flag idea as inappropriate…  ·  Admin →
  5. Simplify tool (24.2.3) still doesn't work as expected

    According to the answer from Adobe in this post ( https://illustrator.uservoice.com/forums/333657-illustrator-desktop-feature-requests/suggestions/38726365-please-revise-the-new-tool-to-simplify-paths-once ) the new simplify tool is supposed to be updated and work better but it is unfortunately still unusable for us who simplify lines which originates from GIS softwares etc.

    I can't understand how the new tool could simplify so strange and unusable.

    Also as a bonus, when having more complex files, Illustrator 24 freezes when trying to simplify a line. Illustrator 2019 with old tool doesn't.

    See attached image.

    2 votes
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    0 comments  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
  6. the color theme panel is not working

    I use the MacBook Pro 13" , version 10.15.7.

    the color theme panel is not working on illustrator alone. it works perfectly on photoshop. tried restarting the system too. No difference at all. it is just stuck at loading.

    1 vote
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  7. the color theme panel is not working

    I use the MacBook Pro 13" , version 10.15.7.

    the color theme panel is not working on illustrator alone. it works perfectly on photoshop. tried restarting the system too. No difference at all. it is just stuck at loading.

    1 vote
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    0 comments  ·  Colors and Swatches  ·  Flag idea as inappropriate…  ·  Admin →
  8. Gradient colour not following path of curved line

    When I go to colour the gradient after applying it to a thicker curved line a new shape is made and takes the colour and gradient that I chose. This shape appears to be connected by the same anchors as the curve but is just a straight line.

    1 vote
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    0 comments  ·  Colors and Swatches  ·  Flag idea as inappropriate…  ·  Admin →
  9. Create New - custom screen unavailable

    I recently had to uninstall and reinstall. Now when I try to create a new custom document these screen is blank and doesn't give me the options needed to create the specs I need. I tried uninstalling and reinstalling again, but no luck.

    1 vote
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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  10. gradient

    Linear and radial gradient do not stay true to selected color's value
    Not an issue in freeform gradient

    1 vote
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  11. Where is the Polygon tool in Illustrator V24.3???

    Hi Illustrator Team,

    Where did you guys hide the Polygon toold? It is not in the extensive option under Rectangle tools.

    All I am seeing are:-
    Rectangle,
    Rounded rectangle tool
    Ellipse Tool
    Star Tool
    Flare Tool

    1 vote
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    0 comments  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
  12. Alignement of neighboring objects

    Hi, when I used to move my objects on artboard, there used to be lanes and alignments automatically showing me when two objects on the artboard are in alignment with a green line. However, I can't see that feature anymore, it just happened since yesterday. very frustrating. Is this a bug, or is this due to some settings issue?

    1 vote
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    0 comments  ·  Document and Artboards  ·  Flag idea as inappropriate…  ·  Admin →
  13. "Export As..." is generating poor quality images

    Using "Export As" to generate JPG or PNG file is having poor quality results recently, photos look grainy. In order to get the quality that is expected, you now have to go back to using "Save for Web (Legacy)" feature

    1 vote
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    0 comments  ·  File Save, Import and Export  ·  Flag idea as inappropriate…  ·  Admin →
  14. Trying to apply an opacity mask on an object with a gradient makes it dissapear

    I have an object with a points gradient and I'm trying to clip that with some text(which has been converted to a shape). Although it seems to work initially, after switching back form mask to the object layer, the object dissapears completely.

    1 vote
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    0 comments  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
  15. Illustrator crashing when mac goes into sleep mode

    Hello,

    I'm using Illustrator 24.3 on a brand new Macbook Pro.

    Several times a day it crashes. It seems to happen most often when:
    - my computer goes into sleep mode and I reawaken it

    Quite often it happens for no reason, even when I am using another program.

    I have spent a lot of time on the Adobe community page trying various solutions but nothing seems to have worked. I have 'problem reports' from the crash.

    Can anybody direct me to somebody who I can work with to try and resolve the issue?

    I have attached the latest 'problem…

    1 vote
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    0 comments  ·  Other...  ·  Flag idea as inappropriate…  ·  Admin →
  16. Illustrator not allowing file saving bug

    The Save or Save As functions aren't working. After going to File and selecting either one, nothing happens. I'm left with work unsaved and at risk of losing. This hasn't happened before and I have been using illustrator perfectly for the last 6 months.

    I have a MacBook Air, macOS catalina version 10.15.5.

    I have Adobe Illustrator 2020.

    1 vote
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    0 comments  ·  File Save, Import and Export  ·  Flag idea as inappropriate…  ·  Admin →
  17. Display Issue ?

    Having very odd display issues, (see attached files) basically I draw a curved shape in outline, this views correctly, then view it in overprint mode, this views correctly, view it in standard mode and it is awful, I've tried restart/making a new document etc etc, still views awful ????

    please advise..... don't ask me to work in overprint preview as one of my others posts states, that is ridiculously slow.

    Mac OS 0.15.6,
    iMac (Retina 5K, 27-inch, 2019)
    3.7 GHz 6-Core Intel Core i5
    64 GB 2667 MHz DDR4
    Radeon Pro 580X 8 GB

    1 vote
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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  18. My work space including the toolbars doesnt load

    when i launch illustrator nothing loads except the selected artboard. Everytime i open illustrator i need to manually add all the tool bars and panels to make my workspace. i re installed illustrator and cleared preference too, it worked fine for first load then happened the same after the second load. It's a User Interface Launch bug i guess. Fix it please. or provide a solution

    I have attached a exact screenshot of how my interface looks after every launch

    2 votes
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  19. Blending paths with Width profiles works wrong

    Create two lines.
    Apply width profiles to both of them.
    Blend them.
    Ai will generate step that have uniform profiles instead of intermediate.

    Image by Monika Gause

    2 votes
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    0 comments  ·  Effects  ·  Flag idea as inappropriate…  ·  Admin →
  20. Downsampling not working properly with Extra large artboards

    When saving into a PDF file larger than 225.5417" it uses the new extra large artboard feature (since version 24.2). This applies a scaling factor of 10 so that the file can be viewed properly in Acrobat.

    The issue is that if you downsample your images it doesn't take into account the scaling factor. This means for a 1000" document, if I want to downsample to 300 dpi/in, I will need 300 000 dpi. But, the downsampling tools views the document as being 100" instead, and I end up with 30 000 dpi. So the end result is a 30dpi/in…

    2 votes
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