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Illustrator (Desktop) Bugs

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  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8058 results found

  1. These are awful. **** awful. The program has closed 10 times. The reason is I don't want to double-click a text and edit it. I can't get

    These are awful. You are awful. The program has closed 10 times. The reason is I don't want to double-click a text and edit it. I can't get it to work. You're screwed for the program. Every time I double-click a text and try to edit something, the program closes. The world's highest-earning software is a worthless software team.

    1 vote

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    1 comment  ·  Type, Fonts, Text  ·  Admin →
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  2. Clipping masks make areas of any objects behind disappear

    Retina 5K, 27-inch, 2019 / OS 14.4.1 / Illustrator version 29.8.1

    This looks like a new visual bug. There seems to be a problem with the way Illustrator is displaying clipping masks. It has only started happening recently.

    The attached image is taken from a file that worked fine before.

    The wavy lines are contained inside a clipping mask (the same shape as the blue section). I have included images of the lines outside of the clipping mask (above) and inside the clipping mask (below).

    Any separate objects placed behind this clipping mask have a section missing (see black shape…

    1 vote

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  3. STOP REMEMBERING MY LAST SAVE AS FILE TYPE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I've used Illustrator for decades, and the only file type that a new document should be saved as is an .AI file. For the love of God, please go back to .AI or allow me to choose .AI as my default file type!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    1 vote

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  4. Layer import BUG from .ai file (v29.8.1) to InDesign

    When I import a multipage .ai file created with version 29.8.1 of Adobe Illustrator into InDesign, the layers that I can view or hide are multiplied for each page of the .ai document.

    Windows 11 Pro.

    2 votes

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  5. With no documents opened, clicking New doesn’t do anything

    Once I close all the artworks, I click on "New", nothing seems opening. I think it's bug

    2 votes

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  6. 「プリント」を実行した直後に Illustrator がクラッシュして終了する

    Illustratorのバージョン:
Illustrator 29.4 日本語版
    OS:
macOS Sonoma 14.7.7
    ハードウェア環境:
    ・機種名:iMac Retina 5K, 27-inch, 2020
    ・CPU:3.3 GHz 6コア Intel Core i5
    ・メモリ:8 GB 2667 MHz DDR4
    ・GPU:AMD Radeon Pro 5300 4GB
    プリンター:
Fuji Xerox DocuColor 1450 GA(Wi-Fi接続)

    再現手順:
    1. Illustrator で任意のドキュメントを開く
    2. メニュー「ファイル」>「プリント」を選択
    3. プリントダイアログで用紙サイズや設定を変更
    4. 「プリント」をクリック

    実際の結果:
    ・「プリント」を実行した直後に Illustrator がクラッシュして終了する
    期待する結果:
    ・「プリント」を実行しても落ちずに、正常にプリント処理が行われる

    補足情報:
    ・データの複雑さやIllustratorの起動時間は関係ないように感じる
    ・他の EPSON 製プリンターでは同じ操作を行ってもクラッシュは発生しない
    ・DocuColor 1450 GA のプリンタードライバーを再インストールしたが、問題は改善しなかった

    クラッシュレポートのスクリーンショットを添付します。

    2 votes

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    Need More Info  ·  2 comments  ·  Print  ·  Admin →
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  7. Stroke changes when dragging a corner to scale

    When scaling artwork by dragging a corner (I used the upper right corner) the strokes get messed up. In the included image the left logo has strokes and fills. The right logo has strokes converted to paths. When I reduce the image down 50% using the numerical scale menu by double clicking the scale tool it turns out fine as the top 2 show. Below that are 2 logos I scaled by dragging the top right corner and holding option shift keys. The logo with the stroke shows the outline being much smaller. If I select the 2 the top…

    2 votes

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    Need More Info  ·  3 comments  ·  Strokes  ·  Admin →
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  8. グラフのサイズや位置が表示されない

    1.Windows11Pro Illustrator29.6
    2.グラフツールでグラフを作成
    3.変形パネル(ウインドウ>変形)に値が表示され、編集できる
    4.何も表示されない

    2 votes

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    Need More Info  ·  1 comment  ·  Tools  ·  Admin →
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  9. 円グラフ作成でサイズが指定した値と異なる

    1.Windows11Pro
    2.グラフツールを使って円グラフを作成
    3.指定サイズの円グラフ
    4.50㎜の円グラフが43.287㎜になる

    2 votes

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    Need More Info  ·  1 comment  ·  Tools  ·  Admin →
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  10. The blue "new feature" dot on the Pencil tool isn't going away in a secondary toolbar.

    I have a tiny little toolbar that is nothing but the Draw Above/Below/Inside indicator and the current tool. It'd just be the Draw Location widget but apparently you have to show the current tool in every toolbar. A lot of the time I work with the main toolbar off and just this up.

    Switching to another tool and back doesn't clear the blue dot, even though I've checked the Pencil's settings and seen the new options, and the dot's vanished from the main toolbar.

    The blue dot does go away if I close and restart Illustrator so it's not like…

    2 votes

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    0 comments  ·  Tools  ·  Admin →
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  11. The object doesn’t get aligned properly

    The aligning is not working at all, the first version of the Adobe Illustrator update highlighted the artboard in use in a bold black line, please bring that back and fix the aligning.

    MacOS 13.3.1 Ventura, Illustrator 2025

    2 votes

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  12. Can’t drag an element to a different layer

    All of a sudden i cant move an element from one layer to a different one. Only if i manually open the whole layer and drag exact element to a different one.

    Saving - quitting - opening again - does not help

    2 votes

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  13. App Lag when using Recolor

    I am working with Adobe Illustrator 29.7.1 on Windows.
    When using the Recolor dialog the app stops responding to any command or action I take outside from the artwork display.
    The app also doesn't inform me if there is a crash or that the app is not responding.
    Thanks in advance

    1 vote

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  14. フォントの表示がおかしい

    本日Illustratorのアップデート後、作成途中のドキュメント上のほとんどの文字が正常に表示されなくなりました。例えば、文字間の詰めが-1000のようになっている(数値は0なのに)。漢字が図形に化けている。書体によっては、まとなものもありますが、メインで使う新ゴやリュウミンなどは全く表示されません。
    ところが、フォントの表示がないのに、PDFにすると表示されているのはなぜでしょう。

    4 votes

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    Need More Info  ·  3 comments  ·  Other...  ·  Admin →
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  15. Disabling "Show The Home Screen When No Documents Are Open" corrupts custom workspace

    When "Show The Home Screen When No Documents Are Open" in General Preferences is disabled, the next time Illustrator is run, my custom workspace is corrupted, for lack of a better word. The toolbar and all panels are missing, and the Control Panel has become floating.

    2 votes

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  16. Selected an object in a bottom layer makes it render on top when exporting to TIFF

    When exporting to TIFF(doesn't happen when exporting to PNG), if I have text selected at the time, it appears at the front, when there should be layers above. I have attached a sample Illustrator file and resultant TIFF.

    Illustrator 29.8
    Windows 11 24H2 26100.5074

    3 votes

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  17. Fonts not showing after update to 29.8

    Intermittent issue there are only a handful of basic fonts avaible to choose from (myriad, arial and a couple others) where as I have thousands installed.
    Have downgraded to previous veriosn of illustrator for now (29.7.1) and it works again fine

    1 vote

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  18. JPEGs cannot open in Whatsapp

    The File > Export > Export as > JPEG/JPG produces files that cannot be opened in the latest WhatsApp. When opened, a popup will appear saying "This file was sent in an unusual format, which may indicate that this file is malicious, corrupted, or not supported by WhatsApp. For security reasons, this file cannot be opened.

    2 votes

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  19. Quit making fonts unavailable (Neuropol)

    Almost every time that I open my menus and logos the fonts that I use are no longer available. I used the same Neuropol font for my menus and logos for 14 years before going to the cloud-based software. Since going to cloud based software I have had to resolve the missing Neuropol font to a slightly different variation at least 4 or 5 times. Not only is it annoying and time consuming, it is causing inconsistencies in my brand, and with this current update, it does not work at all.

    1 vote

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  20. I can't Knockout in a clip mask

    After asking my friend, I found that this problem seems to only exist on Mac systems.

    [p1] Establish a clipping mask group, check Knockout;

    [p2] Drawing shapes within the clipping mask group reduces transparency, but does not have the knockout effect.

    [p3] But if I remove the clipping group and change it to a regular group, I can achieve knockout effect.

    [p4] But previewing in the navigator panel is normal, and Transparency Flattener is also normal.

    This is what I discovered while knockout in the combining group, which made me very distressed because if combining and knockout at the same…

    2 votes

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