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Illustrator (Desktop) Bugs

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  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7452 results found

  1. Problème Export 3D dans Illustrator: fichier .OBJ et USDZ

    Dans illustrator, après avoir appliqué l'effet 3D, je l'exporte en fichier .OBJ et .USDZ.
    Les problèmes sont:
    - Bug de luminosité (trop forte et non corrigeable) du fichier .OBJ dans After effect (Image ci jointe)
    - Bug du fichier .USDZ (absence de texture) lors de l'affichage en réalité augmentée sur Iphone (derniere version IOS 17.4.1) (image ci jointe)

    Pouvez-vous corriger ces bugs svp? trop nombreux à mon gout pour un logiciel payant..

    Merci d'avance,

    1 vote

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  2. Cut/Copy/Paste shortcuts

    This is pestering me for more than a month now. Whenever i need to cut or copy objects/vectors, It just won't paste. I had to undo stuff before trying again and again and again and againnnnnnnnnn just to work!! Its not on my hardware i suppose since copy paste outside illustrator is just fine. This bug in illustrator is such a headache that it decreases my efficiency in work by 50%!!!! And im so worried that if Adobe still refuse to fix this bug, I might break my keyboard with all this endless tries of ctrl C and V! And…

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  3. Illustrator pulls clippings masks to the top of their clip groups when a document is reopened

    1. Make a simple clipping group
    2. Select clipping path only
    3. Fill it
    4. Send it to back
    5. Save and close the file
    6. Open the file back Illustrator will move the clipping mask back to the top of the group.

    Why this is important?
    1. Because if we release a clipping group that has the filled clipping path below clipped object, it stays below.
    2. Because when we use isolation mode, Illustrator will allow to select children only when the filled clipping mask is below the clipped objects.

    Take a look at the GIF attached, that shows three methods possible with colored clippings…

    4 votes

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  4. Using a # in layer name and saving as SVG does not properly save layer names

    In the newest Adobe Illustrator version 28.4.1 when naming a layer with the # and saving as an SVG the export file when opened does not include the # in the layer name. This has never been an issue in previous illustrator versions, and for the work I do I rely on that naming convention to work with the system we integrate SVGs with. I've had to downgrade to a previous version where this does not occur.

    1 vote

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    1 comment  ·  Layers  ·  Admin →
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  5. All Text is not visible and Can't move the objects. The requested transformation would make some objects too large issue.

    I opened a project I was working on last week this morning and encountered this issue. All my text is not visible and I cannot move any text boxes without an error message coming up stating: Can't move the objects. The requested transformation would make some objects too large. I tried all the other solutions listed that could be found on Google and this forum. It happens for every project I open. I attached images of what I see and the error message.

    1 vote

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  6. Illustrator keep crashing

    I use Illustrator v 28.4.1. It keeps crashing every single time i open the app. I keep uninstalling and re-downloading Illustrator, at its latest version and also previous versions (i tried v 27.9.3, it won't open either). I don't know how to make it work anymore.

    I work on a HP spectre 360x convertible.

    1 vote

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    0 comments  ·  Launch  ·  Admin →
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  7. Trace Tool doesn't work after installing update 28.4.1

    Trace tool freezes and then shuts down illustrator after installing update 28.4.1 and it takes Illustrator a long time to open up saved work

    1 vote

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    0 comments  ·  Tools  ·  Admin →
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  8. Smart guides don't work

    My smart guide isn't working, I tried every single way. Still didn't work, so frustrating.

    1 vote

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  9. New file closes when I create a document

    Can't create a new file, the tab closes instantly and I can't choose the size and create it

    1 vote

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  10. Back with a vengeance: Constrain (shift key) doesn't work with Smart Guides turned on

    This is an older bug that was fixed a while ago but seems to be back with a vengeance.

    It is now happening in Adobe Illustrator 28.4 on Mac OS Sonoma 14.4.1.

    See this link:

    https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/36247978-constrain-shift-key-doesn-t-work-with-smart-guid

    When smart guides are on none of the constrain features (holding down shift) work properly, whether it's rotating, reflecting, etc. It just sort of jumps back to one position, often the original position, and won't move. The little magenta text that lets you know the angle etc. also goes a little crazy and looks like it's trying to display a few different words on…

    2 votes

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    2 comments  ·  Other...  ·  Admin →
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  11. Horizontal scroll doesn't work

    When I try to use 2 fingers on my trackpad (MSI GS65 Stealth) to scroll horizontally it brings up my media controls instead. I have a gesture for 3 fingers set to adjust volume and that works fine but for some reason it 2 finger horz scroll just brings up the media adjustments again.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  12. Stroke arrowheads mislabeled

    When changing the arrowheads on a stroke, the dropdown option images don't match the actual icon for the stroke arrowhead. It seems the the same arrowhead icon is previewing in the dropdown for multiple different selections. What you select is not what you get.

    2 votes

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    1 comment  ·  Strokes  ·  Admin →
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  13. オプティカルカーニングのテキストにタブを設定しても揃わない - Optical kerning text does not align when tabs are set

    「文字間のカーニング:オプティカル」のテキストに「タブ」パネルで「タブ位置」と「リーダー」を設定しても、タブの位置で文字が揃わない。

    MacOS Monterey(12.7.4) + Illustrator 2024(28.4.1)

    再現手順:
    1. テキストオブジェクトに文字パネルで「文字間のカーニング:オプティカル」を設定する
    2. 「タブ」パネルで「タブ揃え」、「タブ位置」、「リーダー」を設定する

    期待された結果:
    指定したタブ揃え・タブ位置でテキストが揃う

    実際の結果:
    指定したタブ揃え・タブ位置でテキストが揃わない

    回避方法:
    ・テキスト中のタブのみに「オプティカル」以外のカーニングを設定する
    ・タブを設定したテキストでは「オプティカル」以外のカーニングを利用する

    「オプティカル」以外のカーニングを利用すれば回避できますが、フォントや文字の内容によっては「オプティカル」を使いたいこともあります。その都度タブのみに「メトリクス」等を設定するのは手間がかかります。また、「リーダー」に記号等を設定しなければテキストは揃いますが、それではタブの機能を利用する意味がありません。
    InDesignにも同様の機能がありますが、カーニングの設定が何であれテキストの位置はタブ位置で揃います。
    ユーザーの工夫で回避するのではなく、Illustrator側が改善すべき挙動だと考えます。

    ---Use translation tools---

    When "Tab" and "Leader" are set on optical kerning texts, texts are not aligned at the tab position.

    Steps to reproduce:
    1. set optical kerning to the text.
    2. set tab alignment, tab position, and leader in the "Tabs" panel.

    Expected result
    Text is aligned at the specified position.

    Actual result:.
    Text is not aligned at the specified position.

    Workaround
    - Set kerning other than "optical" only for tabs in text.
    - Use kerning other than…

    16 votes

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  14. CMYK colours are shown wrong

    macOs Big Sur 11.3.1
    adobe illustrator 25.3.1 (desktop)

    I've been working on a CMYK document and the colours don't look like the colours from CMYK palette. How can I fix this?

    1 vote

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  15. Selection Tool Stops Functioning

    The selection tool stops functioning when Illustrator has been open for a while. It will work as expected and then it will stop functioning, either not allowing me to select an object or group at all, or it will allow the select but then nothing happens when you try to click on a corner of an object to either move it or resize it. Opening and closing the file does no good. I have to close Illustrator and re-open it and the tool will start functioning again. It seems like a memory issue.

    1 vote

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    1 comment  ·  Selection  ·  Admin →
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  16. OS 14.4.1 Printer Page Size Features Lost

    I just updated to Mac OS 14.4.1 on a Mac mini (M1 2020) and now most of the paper size options in the Adobe printer dialogue box are gone. In any non-Adobe app, all 58 paper sizes are still available. In Adobe apps, there are only 14 paper size choices — all of the borderless choices are gone as well as some other, more obscure paper sizes. I've restarted, reloaded the printer driver and it's not made a difference. Looks like OS 14.4.1 messed up something that only affects Adobe products.

    1 vote

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    3 comments  ·  Print  ·  Admin →
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  17. Crash when changing stroke options such as arrowheads or profile.

    Using Mac OS Sonoma, M1 MacBook Pro. Have tried restarting both Illustrator and my computer and the issue persists. Happens consistently every time I try the above options.

    1 vote

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    3 comments  ·  Strokes  ·  Admin →
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  18. Add an option for the Layers panel to show tight bound thumbnails for clipping groups

    Illustrator 28.4.1 on Mac Ventura 13.5.2

    Wasn't there a time when the thumbnail of a layer containing a clipped image was cropped around the clipping mask and not around the whole image? (i.e. not showing the white all around)

    Or is there a setting that I missed?

    Thanks for your help!

    3 votes

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    1 comment  ·  Layers  ·  Admin →
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  19. Mockup (Beta) in Illustrator not working due to PARM error

    I am trying to use the Mockup (Beta) tool, and every time i get the "the operation cannot complete because of an unknown error [PARM]" message and the action cancels.

    I'm attempting to mockup using a compound path and a png. I've updated and reinstalled both the app and the mockup installer. I've also tried using the newest and previous versions of Illustrator. I've also removed my preferences and still no luck.

    Any ideas? I've used Mockup on this computer multiple times without error.

    1 vote

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  20. Export As SVG - incorrect size

    I compared the results of the "Save As SVG" and "Export As SVG" commands.
    I found that the "Export" option often produces incorrect sizes, especially with patterns containing a lot of fine details.

    The decimal point settings are the same in both cases.

    Adobe Illustrator 28.2

    5 votes

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