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Illustrator Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system and version of Adobe Illustrator
  2. The steps you were taking when you experienced the issues
  3. Your expected result
  4. Your actual result
  5. [Optional] Upload your Illustrator file or a video
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  1. File closes WITHOUT SAVING when I open the same file with missing linked images

    win 10 AI 24.2.3

    Steps: (actual result)
    1. Open file, work on it
    2. File > Open Recent File > select the same file
    3. Warning prompt for missing linked image > Choose Cancel (see attachment)
    4. THE OPENED FILE WILL CLOSE WITHOUT SAVING

    expected result:
    It should ask if I want to open a file that is already opened, and when I click cancel on the missing file warning prompt, it should not close my working file, it should just cancel the open file in a new window option.

    1 vote
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    0 comments  ·  File Save, Import and Export  ·  Flag idea as inappropriate…  ·  Admin →
  2. horitional blue lines

    I am suspecting a video card problem, but it only this only happens in adobe illustrator.

    1 vote
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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  3. Hanging on "Unembed"

    When trying to "unembed" an image in an AI file, it is very common for the software to completely stall when attempting to navigate to a save location. I have already run this problem through Apple (re:finder) and they claim that it is not a finder issue, but based in the selected software. Upon force quit and relaunch, the process will succeed. As a graphics professional, I have used this command many times daily, for 20 years, and have never experienced an issue until now. Honestly, I have no idea and cannot find any resources to reference.

    1 vote
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    0 comments  ·  File Save, Import and Export  ·  Flag idea as inappropriate…  ·  Admin →
  4. Individual anchor points fail to move with direct selection tool, and cannot add, delete or modify anchor points.

    Individual anchor points fail to move with direct selection tool, and cannot add, delete or modify anchor points. It happens only after a period of time working in a file. If I cut and paste the shape, the ability to manipulate the anchors returns for a time. If I close and reopen the file, the same is true. Working in the print industry, this is a big waste of time dealing with this bug. Happening on all systems in the department. Also just updated to 24.2.3, no change.

    1 vote
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    0 comments  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
  5. Export For Screens rememebers destination location (like 24.1.3 and earlier)

    EXPORT FOR SCREENS: In Version 24.2 onwards, Illustrator exports the file to the same folder as the source AI file.

    If I change the destination location, it reverts back to the same folder as the source when I reload Illustrator. Before this version, it would remember the destination location. I like to keep a separate folder for all exports, separate from my AI files.

    2 votes
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    0 comments  ·  File Save, Import and Export  ·  Flag idea as inappropriate…  ·  Admin →
  6. Straight line extension does not work if the adjacent point has a handle

    I have a shape.
    Some points of it have handles, some are not.
    For example, two points adjacent to the the bottom-most one: the right one has no handles, the left one has one.
    This, for some user-unfriendly reasons, matters and dictates Ai to draw an extension or not to.
    If I grab bottom point and try to move it along the right segment’s virtual extension, AI draws it for me and I can snap the point to it — 'because the adjacent point has no handles'.
    If I move this same point along the basically same straight left segment,…

    8 votes
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    0 comments  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
  7. Stroke weight defaults to 10pts on oversized custom Artboard

    If I create a new document one of the standard sizes, say Letter...then draw and object and apply a stroke...the stroke size defaults to 1pt as it should. However, if I define a new custom oversized artboard, say 500 inches square, then draw and object...when I apply the stroke, the size defaults to 10pts.

    3 votes
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    1 comment  ·  Document and Artboards  ·  Flag idea as inappropriate…  ·  Admin →
  8. Default measurement units don't stick in prefs or update document

    Opening prefs...units... and changing from points to inches has no affect. Always reverts back to points. Quit app, relaunch change default to inches, quit app, relaunch...back to points. Change from points to inches, create new document, default is points.

    1 vote
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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  9. Problem deleting Spot Color

    When I attempt to delete Pantone swatch for the swatch that's being used in my design, it should give us the warning to replace color just like InDesign. Instead, it just converts the color to CMYK without you even knowing which is a problem when you're trying to make sure you're only working with limited spot colors in the document. I remember getting warnings before like InDesign does... is this something new in the application? Could you please fix this issue?

    3 votes
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    0 comments  ·  Colors and Swatches  ·  Flag idea as inappropriate…  ·  Admin →
  10. toolbars missing + no reset available!

    All my toolbars are missing. Updated to last version after that happened - no change.

    RESET button on toolbars does not work.

    only ESSENTIALS CLASSIC toolbar selection allowed.

    1 vote
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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  11. Minor issue - Old date on splash screen (2019 instead of 2020)

    I launched version 24.2.3 and noticed that it says © 1987-2019 instead of © 1987-2020 on the splash screen. Other up-to-date Adobe apps says 2020.

    3 votes
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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  12. Tilde key not working

    My Tilde/Graves accent key is no longer working to transform a pattern within an object. Normally, I can rotate or move around a pattern when I hold it down without moving the object. It hasn't worked since my last update.

    3 votes
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    0 comments  ·  Other...  ·  Flag idea as inappropriate…  ·  Admin →
  13. Copy/Paste No Longer Working

    Upon opening Illustrator, copy/paste feature will work once, then will not work again. Have tried various troubleshooting methods and adjusting settings others have had with similar issues to no avail. This is costing me money. I'm under deadlines.

    3 votes
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    2 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  14. 1 vote
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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  15. Bounding box shows „more“ then just the selected object

    Now the bounding box shows everything that's attached to the object. For example, if you add a blur as an effect to a vector, the box shows not the object itself, but also the effect, which makes it impossible to properly position the object at the right spot.
    That should be corrected. If it is not a bug but a feature at least something like a checkbox (or something similar in the preferences of the programme) should be added for the user to decide whether he wants all effects, contours brushes etc. to be included in the visible bounding box…

    2 votes
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    2 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  16. Measurements of objects

    OS X 10.15.6, Illustrator 24.2.3

    I guess it is a new feature so that it works like in Indesign. That is at least annoying, at worst horribly dangerous for users who work with exact measurements:
    You draw a path and make it 100 mm x 100 mm. By adding an outline of 5 mm the new measurements are 105 mm x 105 mm. I know that is the way to work with in an optical way, but if you want to have the path itself 100 mm x 100 mm, then that really sucks.
    Suggestion would be a checkbox (or…

    2 votes
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    2 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  17. Cursor in palette fields is almost not visible

    The cursor in any field where you can insert values is so light that you can almost not see it.
    The contrast in the fields should be increased so that the cursor is visible again.

    OS X 10.15.6, Illustrator 24.2.3

    3 votes
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    2 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  18. Cursor in palettes doesn't highlight the content

    OS X 10.15.6, Illustrator 24.2.3

    • If you are in a field in the transform palette (e.g. the x-field where you can define the x-position of an object) and then use the tab key to hop to the next field [y-value] then usually the content of that field is highlighted so that you can simply override the existing value. Now the cursor jumps to the end of the field value and instead of overriting it adds the new value that you type. Very annoying as every other field is not doing that.

    OS X 10.15.6, Illustrator 24.2.3

    2 votes
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    2 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  19. “Save As” now selects not only the filename but also the extension

    The selected area as of now was only the filname without the extension. That allowed you to simply give the file a new name. Now that the whole field (including the extension) is selected, you should give your new file an extension manually.
    That should be corrected.

    P.S.: If you export files then this „behaviour” doesn't occur.

    2 votes
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    2 comments  ·  File Save, Import and Export  ·  Flag idea as inappropriate…  ·  Admin →
  20. shortkeys no longer functions 24.2.3 de bewerking kan niet worden voltooid wegens een onbekende fout [ TAdd]

    The shortkeys no longer function, restoring my installation to an older version does not solve the problem. When opening the application a message is shown, the same message appears when in illustrator I go to the tab of shortcuts.

    1 vote
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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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