Illustrator Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system and version of Adobe Illustrator
  2. The steps you were taking when you experienced the issues
  3. Your expected result
  4. Your actual result
  5. [Optional] Upload your Illustrator file or a video
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  1. Bug with the Gradient live

    Hey,

    When I use the gradient tool (G), I don't see the gradient live, is it a bug or is it just on my side ?

    Thank's for you'r help

    1 vote
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    0 comments  ·  Colors and Swatches  ·  Flag idea as inappropriate…  ·  Admin →
  2. 3D Extrude & Bevel Mapping Symbol

    When I try to map a vector artwork using the 3D Extrude & Bevel Options on the "Map Art" windows shows that the artwork is mapped correctly on the face of shape however the final result stays with the black color of the outline, this does not happen when I do a flat graphic like a JPEG or PNG.

    This issue has been happening with multiple versions of illustrator.

    1 vote
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    0 comments  ·  Effects  ·  Flag idea as inappropriate…  ·  Admin →
  3. Illustrator crashes on Macbook Air Mojave

    Illustrator crashes frequently - generally after 20 minutes of use. Most frequently when I'm using pen tool do draw qith bezier curves. First the background desktop goes black, then menu items dissappear, then it freezes and goes entirely black. 2015 Macbook Air on Mojave -

    1 vote
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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  4. 1 vote
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  5. graphical glitch

    what's happening here

    1 vote
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  6. graphical glitch

    what's happening here

    1 vote
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  7. Can't Select behind objects

    The following instructions do not work. I need this function...

    Select behind objects

    In Illustrator, you can select objects that lie underneath other objects using Ctrl+click (Windows) or Command+click (Mac OS). The pointer changes to Select Behind on the first Ctrl+click (Windows) or Command+click (Mac OS). On subsequent usage of Ctrl+click (Windows) or Command+click (Mac OS), the selection iterates through the objects directly underneath the pointer position.

    1 vote
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  8. Copy paste text dont show ö,ü,ä,õ letters

    If I copy "täpitähed" (or what else text where are those letters in) it gives messy text where isnt seen öüäõ letters at all. It worked nicely before.. but now sometime it have been like this messy paste. Can you please fix it!

    2 votes
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    2 comments  ·  Type  ·  Flag idea as inappropriate…  ·  Admin →
  9. New document in Illustrator 24.1.2 for Mac is blank.

    I tried to open a new doc in Illustrator and get a blank window! Have tried different ways to restore but to no avail.

    2 votes
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    1 comment  ·  Launch  ·  Flag idea as inappropriate…  ·  Admin →
  10. New document in Illustrator 24.1.2 is blank. Can't open a new doc.

    I tried to open a new doc in Illustrator and get a blank window! Have tried different ways to restore but to no avail.

    1 vote
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  11. 1 vote
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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  12. Popup Message: Error loading plugins

    There is a bug. Once I launch Illustrator I get the popup message about Error loading plugins. SelectiveUnlock.aip. Otherwise the program functions after I click on OK to close the popup.

    1 vote
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  13. Popup Message: Error loading plugins

    There is a bug. Once I launch Illustrator I get the popup message about Error loading plugins. SelectiveUnlock.aip. Otherwise the program functions after I click on OK to close the popup.

    1 vote
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    1 comment  ·  Launch  ·  Flag idea as inappropriate…  ·  Admin →
  14. Pen tool issue since update 24.1.3(64bit)

    When I go to use pen tool the cursor is 5mm away from the anchor point. When trying to draw with this there is a lot of jerking, and very little control. Also when moving vectors I have very little control over where it can be placed. Smart guides is no longer showing or working but is selected in menu. Not working today because of this. Thank you - Helen.

    Microsoft Surface Studio 2
    Windows 10 64 bit

    1 vote
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    1 comment  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
  15. 3D Revolve Clipping

    3D Revolve is clipping the front faces. I can get the faces to appear when the object is in a different rotation, when it object is parallel with the view. I've tried this with both a normal path and a compound path.

    I think the plane the 3D object is being rendered to is too far forward.

    2 votes
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    1 comment  ·  Effects  ·  Flag idea as inappropriate…  ·  Admin →
  16. Illustrator doesn't wokt

    Hello,


    1. i7, 16gb ram, windows 10.

    2. when i open illustrator this happens.
      it doesn't work. I tried reinstalling. Still no succes.

    please help

    1 vote
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  17. "Don't show again" check box

    "Don't show again" apparently means show every d*mn time.

    Checking the box never works. Why?

    And why does the pop-up that wants to give you the Adobe Illustrator tour show up every time I restart the program? I've used this program 20 years. I don't want to take the freakin' tour. Ever.

    Fix your sh*tty program and make it as good as it was before CC.

    2 votes
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  18. Ai files saved on windows lose their preview when changing extension to .ait

    To prevent accidentally saving over common library files (stock graphics and the like) we save our artwork files as .ai, then change the extension to .ait so that they will open as an untitled file. There are a couple of reasons I do things this way instead of saving them as .ait files from the get go.

    The main reason is that it's not uncommon that I'll need to run a batch script on several files. As part of that batch, I open the file, make some change(s), then save the file. If the files are initially saved as a…

    3 votes
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    0 comments  ·  File Save, Import and Export  ·  Flag idea as inappropriate…  ·  Admin →
  19. You can't import actions .aia file into Illustrator by dragging

    If you drag .aia file from your file manager (doesn't matter , onto a dedicated panel or just on canvas), Illustrator treats it as if you are trying to import a text file. Of course it's not what I intend to do :)

    1 vote
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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  20. Performance on MacOS

    Currently MacOS version still slow, zooming slow , it's memory hog. it need to use Apple Metal GPU API. Illustrator is heavy. They need to improve the performance. Listen to the users.

    like MacBook Air it runs slow and laggy.

    1 vote
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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
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