Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8212 results found
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Illustrator Recent Files list on the welcome page is not updated until the application restart
The Recent Files list on the Welcome page is not updated until Illustrator restart. E.g. you can create some new files and save them but they do not appear in the Recent Files welcome page. But they do appear if you restart the application.
Windows 10 Pro RS5 x64, Adobe Illustrator CC v24.1.2 (x64)
Thank you for your support!
3 votes -
Linked images/files got embedded after file [recovered]
When Illustrator got crashed I reopen the file and the file got recovered with a message saying (could not find a plug-in to read the linked file "links". .....)
and when I press (ignore) button I saw all my linked got missing and embedded also
3 votes -
Views not updating, tabs not updating.
Views will simply stop updating in Illustrator. Outline view shows geometry that does not display in GPU preview mode.
Similarly, when changing from document tab to tab, the window will "freeze" on one document and refuse to show the newly-selected document.
None of this is remotely acceptable. I pay for and use the Adobe Suite as a professional tool, and I can't have daily failures. Trust in your products is swiftly eroding.
Please advise a quick and permanent fix for these issues.
System:
Illustrator 24.2.1
MacBook Pro
2.4 GHz 8-Core Intel Core i9
32 GB 2667 MHz DDR4
AMD Radeon…3 votes -
Inconsistencies in adding gradient swatches in Adobe software and Adobe's instructions for Illustrator gradient swatches are incorrect
Only one of the methods listed on the Adobe Illustrator help page regarding adding gradient swatches actually works..
There is no 'Add to Swatches' button in the Gradient menu (in fact, there is no Gradient menu, only a Gradient panel).
Dragging the Gradient fill box from the Gradient Panel to the Swatches panel does absolutely nothing.
Furthermore, the instructions 'Click the swatches menu in the Swatches panel and choose New Swatch' fails to explain the fact that you need to have your gradient selected and active in the active Fill or Stroke boxes.
On top of all of this, all…
3 votes -
Excluding fill and stroke settings when applying a graphic style
Intention: I want to have a graphic style for applying shadows (using the material UI shadow requirements)
Because it does not seem to be possible to just copy and paste and existing effect of an element (like a drop shadow on a square element) I am using a workaround.
I created a graphic style with my desired shadow. I noticed that when applying the graphic style to element, it overwrites its color and stroke values.
I thought the setting "override character color" would prevent that from happening, but it doesn't. Every time I'm applying a graphic style it replaces the…
3 votes -
Scripting: move selection to layer doesn't work if layer is not visible
When moving selected elements to a layer, if that layer's visibility is set to false, it reports that it cannot move elements to a locked layer. However, it's not locked, it's just not visible. I do this all the time by physically dragging to a layer that is not currently visible. I was able to work around it by setting visibility to true, moving the elements, then making it false again, but it seems like a bug.
3 votes -
Icon enlarge for no reason
This has been a little bit of a problem. I have latest version of Adobe Illustrator version 24.1.2 running macOS Catalina 10.15.4. It a little annoying and I thought the next update would have solve the issue but it did not. Here is a bug that is strange. Thanks!
3 votes -
"show images in outline mode" doesn't work (Document Setup)
Image doesn't show when option is on. It used to a while ago...
3 votesThis option only works when you are viewing your documents as outline using CPU mode only, not GPU. While this is a known problem, voting for this issue is important for the team to estimate the importance of this limitation.
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Window not showing
From the Finder (MacOS X 10.15.4), I open a n illustrator Document. The app comes forward and I see a black screen. The "Window" menu tells me that the document is open BUT where? I don't see it (nope, I don't have a second monitor). Close the invisible window and the Window menu shows nothing open. Try again, from the finder and again, no windows look opened. Try from Illustrator, File/Open: same thing, another fail. Quit app, relaunch app by launching doc from the Finder. now the file opens as it should. Close file, try again. Back to the black…
3 votes -
Fix Illustrator quitting 'unexpectedly' 10 times a day.
Illustrator is only getting more buggy. Will start looking for other programs soon. Fix what you have, quit adding more problems. I want to be a graphic designer, not a software technician. Unexpectedly quits. Unexpectedly quits. Unexpectedly quits. Then I have to do your work to troubleshoot. What am I paying for? A buggy program that quits all the time and then I have to spend valuable time solving your problem. Seems to me with it quitting all the time, I shouldn't have to pay such a high premium for unreliable performance.
3 votes -
Properties panel doesn't show on Illustrator v24.0.1 (macOS v10.15.4)
When you click Window > Properties, nothing happens.
Adobe Illustrator v24.0.1
macOS Catalina v10.15.43 votes -
when I open Illustrator there are no tools showing
I can't see my tools in Illustrator and I can't change or reset my Workspace :(
I'm able to add some things like the Toolbar and Swatches/Layers/Etc windows, but I'm never able to see it complete, with that top bar that includes the Align + Transform + Etc
Usually setting the Workspace to Essentials Classic does the job... please help!
3 votes -
duet for iPad pen stroke and pressure not working in illustrator (it does in photoshop)
using iPad and "duet" to provide pen stroke and pressure (using wacom drivers on the mac/adobe side). This DOES work in photoshop so the connection is working but it does NOT work in illustrator.
Here is a video showing the problem:
https://wetransfer.com/downloads/f4f5d9ff1e73c6f4fa8b0db134fc9a5520200403114111/d6d4d546381022bba6df3990c6bc9ca120200403114111/bf9f4cPleas contact duet: team@duetdisplay.com - the guys name is Hector.
Thanks !
3 votes -
No Rotate arrow for shapes
When creating shapes with the shape tool, the rotate arrow no longer shows up. If I click in the area where the rotate arrow would normally be, the shape will rotate and the rotate arrow then appears. Any other object other that shapes work as usual when rotating. I end up scaling objects trying to guess where the rotate arrow would be.
3 votes -
font kerning
The kerning between the letters "F" and "i" is not working in illustrator whichever font I use. It works in Indesign
3 votes -
Survey Request
The annoying prompt to take the survey cannot be turned off. Even on completing it I am still prompted to take it - when you do its recognized you've already taken this. This survey prompt should be disabled at least when it's been taken once.
3 votes -
Pinch to Zoom not working
Seems this issue has been beaten to death with no resolution...Pinch to zoom and two finger panning does not work for me. I am using a Dell XPS 15" 9570 with everything updated. Macbook does this feature flawlessly however not on windows. I know I am not the only one. PLEASE fix this issue.
3 votes -
Slow opening of the first document!!!
I don't know if it happens to others, an Illustrator on a Windows machine "I would say performing, quite a lot" but this problem happens to me I think at least from the CC2018 / 2019/2020 version.
I start the software, open a new empty document, or open an existing document (even of small, insignificant dimensions) the document takes a long time to open (it is not immediate).
If I open a second document it opens in the right time, then it works as it should.
The same thing happens if I close Illustrator and restart it.But before it…
3 votes -
My knife tool is missing
The knife tool has been below the scissors before, but now its gone ... Why?
(see image below)3 votesThe tool is still there, but he team decided to hide the Knife tool from the Basic toolbar, based on the usage statistics, aiming to reduce clutter for new users.
You can still access it. There are two options:
1. Go to Window > Toolbars and pick Advanced, to view the classic tool layout, including all plugin tools added.
2. Press Edit Toolbar button at the bottom of your current toolbar (with three dots), find the Knife there (it’s the last one in the Modify section), and drag it into the panel in the slot you find fitting (be careful not to insert it into a tool-group by mistake, it’s a tight wiggle).
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Fill/Stroke icons to match in the tools bar
The smaller sub-icons for Fill and Stroke Boxes should match. (Fill is Full and Stroke is Hollow). Under stroke, the icons only change for the color, but the icons do not change for gradient and no/color/opacity.
3 votes
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