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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7476 results found

  1. 1 vote

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  2. export as artboard does not work

    when i open illustrator and do my work lets say like 8 artboards and i want to save them one by one different pdf files when i do save as and say only artboard number 1 it does not save only 1 it saves whole other artboards with it too i notice that only because it consumes too much space and i can only see the other hidden artboards if i open the saved pdf with illustrator only

    i'll Leave a example file for the issue in down below

    1 vote

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  3. Zooming on macOS 13.2.1 (22D68) and Illustrator 27.3.1 (and previous version) is h-e-l-l

    When zooming in with my Apple Trackpad (external but also with the build in one) zoom is not smooth and lags. MacBook Pro M1 Max. My colleague didn't experience this while being on the latest Illustrator version, until they updated to the latest macOS version (from 12 to 13, Intel MacBook Pro). So my assumption there is a compatibility issue over there with macOS. The experience while zooming with GPU is normally smooth, but now it is worse then zooming in CPU mode. Changing, rebooting and reinstalling didn't work.

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  4. Hauptmenü nicht sichtbar

    Jedes mal wenn ich Illustrator öffne zeigt sich die Startseite nicht. Das Einzige was zu sehen ist, ist die Oberste Leiste (Datei Bearbeiten Objekt etc) der Rest des Screens ist grau. Wenn ich mit der Maus an bestimmte Stellen klicke funktioniert noch alles, ich kann nur nichts außer grau sehen. Auch wenn ich über die obere Leiste eine neue Datei erstellen will, zeigt es mir nur ein graues Fenster an (ich kann also nicht sehen wo ich z.b das Format einstellen kann). Sobald ich dann eine Datei geöffnet habe funktioniert ales wieder und ich sehe alles in der Datei, nur…

    1 vote

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  5. Align to key object isn't working

    Align to key object not working. When I click to align the non-key object moves to a random but specific place on the file, it is not aligning to the art board but to a random half-way straddling the edge of the art board. Please fix this asap, I can't really use Illustrator without being able to align objects on the page. We pay a lot for this program!

    1 vote

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  6. Illustrator after 5 mins starts loading continuously

    Once opening my cloud file after 5 mins the cursor starts loading & doesn't stop. Making it impossible to save. The only way to stop the issue is to force quit on Mac & reopen, then it'll repeat after 5 mins again

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  7. Export as PSD take long time to save, and make the software to freeze

    If you try to export to PSD, it will freeze the app, and take long time to save it.

    1 vote

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  8. Image Trace make the app freezing (Version: 27.3.1.629)

    When you click on image trace, the tracing list option not appear, and also make the software freeze.
    This bug appear since I upgrade to the current latest version which is 27.3.1.629
    Windows 11.

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  9. Illustrator Apple Silicon Bug (Eyedropper issue)

    It is a weird bug that appear on "some file" which trasfered between M chip & Intel chip.
    (It caused lots bug when a file transferred between these 2 chips)

    You can see when I pick a color, it gives me a wrong color (red) which was never used in this file!

    The only way to figured out is ... pick more times ! D:

    Laptop Version:
    MacOS 13.2.1 (for now)
    Apple Silicon Chip M1 Max
    Illustrator ver: 26 to 27.1.3

    1 vote

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  10. Illustrator 27.3.1 Freaking Lagging on Apple silicon (M1 Max)

    Hi, I updated AI to 27.3.1 today

    But it made a serious Issue
    Especially when I edit an object inside group objects

    Attached Video:

    1. You can see I "double click" my group object (a hand) at 00:00:01
      But it opened this group after 5 second (OMG)

    2. Same as the other actions, each time you see my mouse kept moved around because Illustrator LAGGING around 3-5 sec

    It is super annoying because I can't work!

    1. After that, I re-install old version which under 27.3.1, same Issue with it (before I updated 27.3.1 , worked fine!)

    Laptop: MacOS 13.2.1(for now)
    Apple Sillicon…

    1 vote

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    0 comments  ·  Isolation  ·  Admin →
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  11. auto scrolling artboard

    2019 IMac 27
    3 ghz 6-core i5
    radeon pro 570x 4 gb graphics
    40 gb 2667 mhz ddr4 ram
    Out of nowhere my artboard began scrolling to the right by itself. When the mouse is off the artboard, it stops. I've tried restarting, saving to a new location, restoring to default, and removing and reinstalling the app. All to no avail.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  12. バウンティングボックスの誤作動

    パーツが小さく表示されてる時にバウンティングボックスで移動や変形などをしようとするとすべて回転に誤作動する
    大きく表示すると誤作動しない

    1 vote

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    1 comment  ·  Actions  ·  Admin →
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  13. Animated zoom not working in latest version 27.2 for Mac

    Animated zoom is not working on Macbook Pro (Intel). I have checked the "Animated zoom" option under GPU in Performance. Restarted the app too.

    I tried it on another Macbook Pro (M1) and it just doesn't work.

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  14. File saving on network issue.

    Using current Illustrator v27..3.1 and files on our Windows network are saving as temp files rather than existing AI files.
    This is a major problem, as if operator is not opening the folder window, they will not see the temp files if they go via FILE>OPEN. Opening the existing file opens up the previous version and all amends are lost!

    1 vote

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  15. v27.2. Rulers are glitching out.

    The rulers are only showing when i mouse over them, even though Show Rulers is ON. And when using Direct Select Tool, the anchor points only show on mouse hover, so impossible to edit shapes - as you need to move off the point to grab the handle. I reset my settings to essentials classic, restarted, but no improvement. What to do??

    1 vote

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  16. Imagens, letras, preenchimentos e fontes sumiram

    Ao aproximar o scroll do mouse na prancheta o arquivo do illustrator travou, e não suportou realizar a aproximação na imagem. Texto, preenchimentos, imagens, tudo sumiu no meu arquivo. E quando desligo e reinicio o arquivo ele continuar nesse formato corrompido.

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  17. Bug in pencil tool

    My Windows is 11 Pro, version 22H2. My PC is Dell and is only 1 week old. I installed Illustrator v. 27.3 and the mouse stays all the time on the pencil tool, I can't access any other tool. I uninstalled the program and reinstalled it but the problem persists.

    1 vote

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    0 comments  ·  Tools  ·  Admin →
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  18. export

    hi, I have a bug in Illustrator.
    when I try to export an image by "save for web" method, the images becomes very sharp and text is unclear and little blurred and pixeled even when I edit it and scale. please fix it as soon as possible since I need to slice some parts of the artboard and I can't do it another way...

    1 vote

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  19. 画像を置き換えで配置すると、操作がおかしくなる

    私だけですか?例えば、WEB製作中、スライダーの画像をいくつか選ぼうとします。1つマスクをかけて、作成します。
    それをコピーして、一つは候補として置いておき、1つの画像を選択し、候補の画像を入れ替えます。ほぼ、1回、前回は2回でそれ以降、イラレがスムーズに機能しなくなります。
    WEB制作で仕事で使っているので非常に困惑しています。
    本日バージョンアップしたのに、治ってなくてがっかり。

    1 vote

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  20. Colour Change when pasting object from one document to another

    I have an object with colour #D96581. If I copy this object from an RGB document and paste it into a new RGB document, the HEX colour changes.

    1 vote

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