Illustrator Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system and version of Adobe Illustrator
  2. The steps you were taking when you experienced the issues
  3. Your expected result
  4. Your actual result
  5. [Optional] Upload your Illustrator file or a video
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  1. Fix Adobe Illustrator CC 2019 Type Library Reference - VB scripts return error

    Illustrator CC 2019 Type Library is broken when attempting to Reference from Visual Studio.

    VB.Net or C# projects attempt to add the reference from: C:\Program Files\Adobe\Adobe Illustrator CC 2019\Plug-ins\Extensions\Scripting Support.aip, and give the attached error.

    My idea, is for Adobe to fix it!

    Older versions work fine.

    36 votes
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    21 comments  ·  SDK and Scripting  ·  Flag idea as inappropriate…  ·  Admin →

    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.2
    Please refer to our knowledge base FAQhttps://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

  2. Illustrator CC 2018 - CEP 8 HTML Extension Resize Issue

    We are experiencing resizing issue in the latest CEP version. Our extension allows user to resize extension's window, however whenever any navigation occur, window size resets. Problem exists in Illustrator CC 2018 (22.0.1), everything is working fine in previous version (CC 2017).
    We already tried different geometry settings and extension UI types, but problem persists and seems to be related to engine itself.

    We successfully reproduced this issue with official git hub sample extension. Steps to reproduce:
    1. Open sample extension with debug mode enabled
    2. Resize window
    3. Change window location in console to any other page
    4. After…

    7 votes
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    1 comment  ·  SDK and Scripting  ·  Flag idea as inappropriate…  ·  Admin →

    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.
    Please refer to our knowledge base FAQhttps://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

  3. Failure to create artboards when reading file with SDK in CC 2018

    Issue occurs in CC 2018 when creating artboards during the GoFileFormat message handler in a plugin that registers its own file format.

    In previous versions you could create artboards up to the size of the canvas using AIArtboard::SetPosition without any errors. In CC 2018 when you call AIArtboard::SetPosition it seems to compare the position to the result of AIDocument::GetDocumentMaxArtboardBounds and if it is outside of the maximum bounds it returns an error code. In CC 2018, the maximum art boards for a new document seem to be based on the /artboard setting in the preferences file, which in turn seems…

    5 votes
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    10 comments  ·  SDK and Scripting  ·  Flag idea as inappropriate…  ·  Admin →
  4. scripts Missing from Action Panel on relaunch

    Illustrator CC 2017.1.0 (64bit) Windows

    1) make a new action
    2) Insert menu item > enter the name of a custom script
    4) Check that the action successfully runs the script. It should work.
    3) Save actions, save the file
    4) Restart Illustrator.
    5) Try to run the action again; fail. Note that it's now empty, with no link to the script.

    I've reproduced this bug on my colleague's computers too (we have the same scripts).

    5 votes
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    2 comments  ·  SDK and Scripting  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,
    We are pleased to inform you that your request is available in the latest release of Illustrator version 22.0.
    Visit your Adobe Creative Cloud Application and update. If you do not see an update on the application please check for update from the flyout options on the application after clicking on three vertical dots. For step by step process please visit: https://helpx.adobe.com/in/creative-cloud/help/download-install-app.html#Checkforupdates

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

  5. GetPresetSettings function doesn't work correctly in CC 2017 and later

    In Illustrator CC 2017 (22.x) and CC 2018 (23.x) the AIDocumentList::GetPresetSettings function is broken. It still returns an error if the preset doesn't exist, but if the preset does exist, it returns 0, but doesn't fill in the AINewDocumentPreset structure.

    4 votes
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    0 comments  ·  SDK and Scripting  ·  Flag idea as inappropriate…  ·  Admin →
  6. ExtendscriptToolkit is 32bit-only, OSX Catalina is 64bit-only

    I use a script I wrote for an important business function. For the last couple OSX upgrades, it has been warning me that ExtendscriptToolkit is not compatible with future versions of the OS. Specifically, OSX Catalina, which has been seeded to developers, will only support 64bit applications, and ExtendscriptToolkit is a 32bit application. Is that going to be addressed before the OS is released?

    3 votes
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    0 comments  ·  SDK and Scripting  ·  Flag idea as inappropriate…  ·  Admin →
  7. Playing scripts via action with no open documents

    Running scripts via an action only appears to work if there is at least one open document.

    Steps:
    1. Create a simple script (such as app.documents.add)
    2. Save to Illustrator scripts folder.
    3. Record to action via 'Insert Menu Item'
    4. Make sure no documents are open
    5. Play action. Illustrator displays the message 'The object <ScriptName> is not currently available.'

    If you run the script via File > Scripts, it runs normally. I don't think this should be expected behaviour; if the menu command runs the script, the action should too, regardless of whether or not there is an…

    3 votes
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    2 comments  ·  SDK and Scripting  ·  Flag idea as inappropriate…  ·  Admin →
  8. IllustratorSaveOptions in C# .NET is not working anymore as expected

    For more than a decade the following Illustrator script has been applied via C# .NET in combination with all existing Illustrator versions (sourcecode):

    typelib.IllustratorSaveOptions saveOptions = new typelib.IllustratorSaveOptions();
    saveOptions.Compatibility = typelib.AiCompatibility.aiIllustrator8;
    saveOptions.FlattenOutput = typelib.AiOutputFlattening.aiPreserveAppearance;
    DestDoc.SaveAs(sPath, saveOptions);

    All over the internet we see a lot of people using the same code above (applying the exact same idea) also in other programming languages.

    Following test has been done with Illustrator versions CS, CS2, CS3, CS5, CS6, etc. on the latest Windows 10 operating system and VS2012: draw 2 intersecting rectangles: above yellow, the other red. A transparency Difference has been set on…

    3 votes
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    1 comment  ·  SDK and Scripting  ·  Flag idea as inappropriate…  ·  Admin →
  9. Applescript "open without dialogs" no longer works

    I have an Applescript that has the statement

    open (thePDFName as alias) without dialogs

    In Adobe Illustrator 2019, it works. In Adobe Illustrator 2020, it gives me an "unable to open file" error. When I comment out "without dialogs", it opens the file, but then naturally pops open a dialog (not helpful when you are opening dozens of files!)

    MacOS 10.13.6, not sure what other information would be needed.

    2 votes
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    1 comment  ·  SDK and Scripting  ·  Flag idea as inappropriate…  ·  Admin →
  10. Action doesn't record script loading

    When recording a new action, it doesn't record the loading of a script from Script -> Other Scripts

    2 votes
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    1 comment  ·  SDK and Scripting  ·  Flag idea as inappropriate…  ·  Admin →
  11. Running an Action from script

    Hello,
    In Illustrator CC latest update, my following script does not work:
    1- Select a couple paths (in script) (all of them close paths in different groups)
    2- execute my action which offset paths with certain amount

    The problem is in this new version after the action dis-select all of them except one, but before this version it worked and keep all of my selection paths still as selected ( by path I mean the new offset paths, but for all of them)

    It really made trouble for my script in the company, because some computer still does not have…

    2 votes
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    0 comments  ·  SDK and Scripting  ·  Flag idea as inappropriate…  ·  Admin →
  12. Flaws in AI CC Actions

    Hi,

    I'm recording Actions to in Illustrator CC 2018 ( 22.1) and I've found a few things lacking:

    1) When I group objects, and name the group, while recording an action the name does not get recorded.

    The group just bears the name "group".

    2) If you choose "Expand" while recording an action and choose from the available options (Fill, Stroke, etc), you are asked to make that choice again when the action runs- not much of an Action! .

    Aside from the above I find the lack of Conditional Action, as per Photoshop, features disappointing.

    Are there any fixes…

    2 votes
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    0 comments  ·  SDK and Scripting  ·  Flag idea as inappropriate…  ·  Admin →
  13. Possible bug: Crash after script runs... runs OK in ESTK.

    I believe this might be a bug since it crashed Illustrator rather than the script crashing gracefuly.

    I have a script which, when completed, crashes Illustrator. The script runs fine when ran from within the ESTK but crashes when ran from the AI File->Scripts menu. Attached is the crash log. I cannot post the script itself here but am willing to send it to an Adobe employee privately if needed.

    2 votes
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    3 comments  ·  SDK and Scripting  ·  Flag idea as inappropriate…  ·  Admin →
  14. 2 votes
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    0 comments  ·  SDK and Scripting  ·  Flag idea as inappropriate…  ·  Admin →

    you seemed to have reached here through some bookmarked link. Our coordinates have changed since last few months.
    Please use this link https://console.adobe.io/downloads/ai to get the SDK.

    If you an actively into developing plugins for Illustrator please join us on our pre-release program so that you can get jumpstarts before we even release versions to our customers.
    Link to join the pre-release program: http://adobe.ly/1Q3rCPI

  15. Actions based on Scripts not saving after restart?

    From: https://forums.adobe.com/thread/2191151

    I located another thread from December where the consensus seems to be that this is a long standing and known bug with Illustrator.
    Permanently saving scripts in Action Set doesn't work / Scripts werden nicht dauerhaft in den Aktionseinstellungen gespeichert.

    I have spent a good deal of time working with people here on the Adobe forums to develop a script to automate a very large function of my job, and now that it is completed it should be ready to pass on to members of my team so they can utilize it as well. The problem is that…

    2 votes
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    8 comments  ·  SDK and Scripting  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,
    We are pleased to inform you that your request is available in the latest release of Illustrator version 22.0.
    Visit your Adobe Creative Cloud Application and update. If you do not see an update on the application please check for update from the flyout options on the application after clicking on three vertical dots. For step by step process please visit: https://helpx.adobe.com/in/creative-cloud/help/download-install-app.html#Checkforupdates

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

  16. textFonts not refreshed after add/remove fonts. textFonts.getByName(fontName) doesn't throw error if font is not installed on user system.

    textFonts not refreshed after add/remove fonts. textFonts.getByName(fontName) doesn't throw error if font is not installed on user system.

    Code:
    for (var i = 0; i < usedFonts.length; i++) {

    try {
    
    var textFont= app.textFonts.getByName(usedFonts[i]);
    } catch (error) {
    missingFonts.push(usedFonts[i]);
    }

    }

    1 vote
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    0 comments  ·  SDK and Scripting  ·  Flag idea as inappropriate…  ·  Admin →
  17. ActiveX component can't create object: 'Illustrator.Application'

    We recently upgraded to CC 2019. version 23.0.6.

    Vbscripts are now unable to execute. They fail on:

    Set appRef = CreateObject('Illustrator.Application')

    with the error: ActiveX component can't create object: 'Illustrator.Application'

    This functionality is important to our workflow.

    1 vote
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    1 comment  ·  SDK and Scripting  ·  Flag idea as inappropriate…  ·  Admin →
  18. Javascript textFonts.getByName() throws Illustrator error 1430996551

    Trying to use Javascript textFonts.getByName() throws Illustrator error 1430996551. Stopped working on some machines out of the blue, without any Illustrator update. Still works on at least one mac in the studio (same Illustrator version as on other computers).

    1 vote
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    0 comments  ·  SDK and Scripting  ·  Flag idea as inappropriate…  ·  Admin →
  19. scriptui

    Hello.

    On windows 7 and 10 (reproduced on my machine and a colleagues), when OS text scaling is higher than 100%, the dropdownLists in scriptUI don't work correctly.

    See attached, the horizontal and vertical scaling of the dropdown is smaller than the text it's meant to display, leading to options not being shown.

    It looks like the UI is being scaled after the dimensions are calculated, and the dropdown is just not updated at all (vertically or horizontally).

    This is a bit of an issue because our design team recently got high DPI monitors and they're having to disable UI…

    1 vote
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    0 comments  ·  SDK and Scripting  ·  Flag idea as inappropriate…  ·  Admin →
  20. extension do not work

    Illustrator 23.0.2 does not show extensions content even Adobe sample extensions like UI.

    I do not have any problem with other CC apps like Photoshop. Photoshop loads a shows the same UI extension.

    1 vote
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    0 comments  ·  SDK and Scripting  ·  Flag idea as inappropriate…  ·  Admin →
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