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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
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7507 results found

  1. Localization bug with variable font panel

    As shown, this is a variable font with 3 axes, the second axis is named "Italic", but it is incorrectly displayed as a localized text. I'm sure there is no localized name for this axis in the font file.

    The font file can be downloaded from here: https://symphosizer.wearecollins.com/fonts/ABCSymphonyDisplayVariable.ttf

    1 vote

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    1 comment  ·  Type, Fonts, Text  ·  Admin →
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  2. apply shadow effect on this file, the app crashes

    whenever i use and effect (shadow) in this file the computer automatically crashes.

    been doing a file that it includes this chart, but whenever I save the file,
    it automatically crashes. all of my work is lost.

    even the technician encounters the same thing

    1 vote

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    1 comment  ·  Gradients  ·  Admin →
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  3. Share for Review Greyed Out

    I used Share for Review in Beta a number of times successfully last week on a few proofs but I just opened a file to use it again and the feature is now greyed out, as is the option to open a window for "Comments".

    I have reverted back to the regular Illustrator to continue using this feature but preferred the Beta, as the regular version requires you to upload the file and assets to CC cloud and the proof quality is terrible. The Beta, when it was working, was more consistent with how the feature works in InDesign but…

    1 vote

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  4. 1 vote

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  5. リンクAIの比率が変わる

    mac版イラストレーター25.1で保存した
    リンクAIイラストのあるAIファイルをWINDOWS版イラストレーター26.5でOPENしたところリンクの拡縮が変わる
    339.24%拡大だったものが238.762%になりリンクイラストが小さくなった。

    1 vote

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  6. Guides cannot be moved or deleted

    MacOS Monterey 12.6; Illustrator CC, most recent version. Guides, wether old or newly created, are permanent and unmovable. They cannot be moved or deleted. Unlock All has no effect.

    1 vote

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  7. 1 vote

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  8. Screenshot Preview Placement In Illustrator (Mac OS) changes document color profile

    When taking a screenshot on a Mac (Big Sur, 11.7) a small preview of the screenshot appears in the bottom right corner of the screen. If you grab that preview before it disappears, you can place it in an email, chat app, or any other software that will accept it, including Illustrator and Photoshop. It's a nice little time-saver. However, when I grab that preview and place it in Illustrator, the document becomes either "Untagged CMYK" or "Display" (RGB) on its own. I didn't notice this for a very long time, but was constantly having color problems, only to find…

    1 vote

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  9. Trouble Opening a Document

    I press on my documents to edit and it won't open up. I don't know why.

    1 vote

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  10. 1 vote

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    2 comments  ·  Actions  ·  Admin →
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  11. bmp

    bmpへの書き出しをしても、「ファイルが壊れています」となり、読み取りができない状況になっています。

    1 vote

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    syuichi okamoto さま

    Illustratorデスクトップ版UserVoiceへのご協力をありがとうございます。

    いただきました情報について、もう少し詳しい情報を頂けますと幸いです。

    1. お使いのオペレーティングシステム(マシンスペック)および Adobe ・Illustrator (デスクトップ版) のバージョン
    2. 問題が発生したときに実行していた手順:
      ・フォント名など
    3. 追加の情報がございましたら追記をお願いいたします。
    4. (必要に応じて)スクリーンショットまたはビデオをアップロードしてください。

    どうぞよろしくお願いいたします。


  12. German Umlauts incorrect on Start Page

    German umlauts are not displayed correctly on the start page in Ilustrator 26.5
    Ää Öö Üü

    Win 10 Pro 19044.1889

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  13. Font compatibility issues between different iOS and Illustrator versions

    My one system is on Mojave (10.14.6) running 25.4.8 illustrator. The other system is on Monterey (12.3.1) running 26.5 illustrator. And I have downloaded and installed Petrona font from Google fonts on both the systems.

    Now when I try to open the file (that was created on Mojave) on Monterey I'm prompted for missing fonts! This compatibility issue is making it very difficult for me to work across my devices.

    1 vote

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  14. Bulleted text became outlined without performing "Create Outlines" action

    I found my text with added new bullet function became outlined text and cannot be edited anymore through type after closing and reopening the AI file.

    I have to retype the text, thus I am guessing that the bullet function may have triggered this because the rest of my text without bullet in that same file is still editable. Please help rectify. Attached two images of the outcome.

    1 vote

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  15. SVG Exporter with decimal to 1 rounds lower percentage opacities to 0

    macOS Catalina 10.15.7, Adobe Illustrator 26.5

    In the latest versions of Adobe Illustrator, the SVG exporter when the decimals parameter is 1 low percentage opacities are rounded to 0 in the CSS styles of the SVG file. This problem did not exist in older versions of Adobe Illustrator (2017, 2018)

    1. In a new Adobe Illustrator file make some paths or shapes, set fill color and set opacity to 10%.

    2. Export for Screens / Format SVG.

    3. Format Settings:
      Styling: Internal CSS
      Font: Convert To Outlines
      Images: Link
      Objects IDs: Minimal
      Decimal: 1
      Minify: false
      Responsive: false

    4. Export Artboard

    Expected result: SVG…

    1 vote

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  16. error import data illustrator

    Illustrator has a bug when importing letters or names that have accents or unconventional symbols in a batch import the letters never load. I send a cvs file. Load it with batch option and search MEJÍA name.

    1 vote

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  17. 1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  18. Divis/Minus-Zeichen und Leerzeichen am Zeilenanfang ergibt falschen Wortabstand

    macOS Monterey 12.5.1 / Adobe Illustrator v26.5

    Beginnt eine Textzeile mit einem Divis/Minus/Bindestrich und einem folgenden Leerzeichen/Wortabstand, so beträgt der Abstand zum nächsten darauf folgenden Zeichen nicht wie üblich ein Viertelgeviert, sondern ein Geviert. Die darauf folgenden Wortabstände in der gleichen Textzeile verhalten sich normal. Beginnt man jedoch mit der Eingabe-/Return-Taste eine neue Zeile, so erscheint automatisch auch an diesem Zeilenanfang ein Divis mit anschließendem Geviert-Wortabstand. Dieses „Geister-Divis“ lässt sich nicht separat anwählen.

    1 vote

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  19. Menu windows eventually are inoperable

    Usually once per day my file menu windows become inoperable, they are completely white. This has only started happening since the most recent update. The only way out of it is to shut down. It doesn't even let me save. I'm running Windows 11 and the version is 26.4.1.

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  20. Copy-Paste from CAD

    In Windows (or earlier versions, I don't know where could be the difference) I could simply Ctrl+C and Ctrl+V from a AutoCAD drawing to Illustrator and it would paste the lines perfectly (as a group though).
    Now in Mac, it pastes a temp file direction.
    How can this be fixed? Thanks!

    OS: Mac Monterrey 12.5
    Illustrator 26.5
    CAD 2022

    1 vote

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    0 comments  ·  Actions  ·  Admin →
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