Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
- or
No existing idea results
- ~ No ideas found ~
8165 results found
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Point type alignment trouble
I have an issue with Adobe illustrator, and the online help service didn’t help me at all
Here’s the deal:
When I type in English left to right, I can align the text to the horizontal center of the artboard.
BUT when I write in Hebrew (or Arabic), right to left, using a point type, the text will not align.
If I convert to area type, or if I change orientation of the txt to left to right, the text will align fine.
So the issue happens only when writing in Hebrew or Arabic, In right to left orientation, and in point type mode.
Yes, I tried different fonts, didn’t change anything.
HELP!
I have an issue with Adobe illustrator, and the online help service didn’t help me at all
Here’s the deal:
When I type in English left to right, I can align the text to the horizontal center of the artboard.
BUT when I write in Hebrew (or Arabic), right to left, using a point type, the text will not align.
If I convert to area type, or if I change orientation of the txt to left to right, the text will align fine.
So the issue happens only when writing in Hebrew or Arabic, In right to left orientation, and…
3 votes -
Preferences > Type "Automatic Bulleted and Numbered lists while typing" Not working
Version 27.0 64bit
This setting: Preferences > Type "Automatic Bulleted and Numbered lists while typing" has no effect.
Illustrator is automatically numbering and bulleting, even when the setting is on or off.
3 votes -
PDF error "This file is damaged" in the new Illustrator 2023 (27.0)
In Adobe Illustrator 2023 (27.0), when attempting to open a PDF in illustrator, I get an error message and the file does not open. The error reads "This file is damaged" with no extra context or solution. The file refuses to open.
The same file WOULD open on the previous Adobe Illustrator 2022 (I believe 26.5), and I would receive an error message (The document contains PDF objects that have been reinterpreted: An unknown shading type was encountered.) The file would then open, and then I could poke around the layers in order to get the vector shapes I needed (it seemed many clipping masks were hiding the shapes, but eventually they were all in there).
Is there a reason this same PDF is no longer able to open in the new Illustrator?
In Adobe Illustrator 2023 (27.0), when attempting to open a PDF in illustrator, I get an error message and the file does not open. The error reads "This file is damaged" with no extra context or solution. The file refuses to open.
The same file WOULD open on the previous Adobe Illustrator 2022 (I believe 26.5), and I would receive an error message (The document contains PDF objects that have been reinterpreted: An unknown shading type was encountered.) The file would then open, and then I could poke around the layers in order to get the vector shapes I needed…
3 votesPlease email the file or send the link via sharewithai@adobe.com, or share it here in the comments if you are allowed and want to share the file publicly.
The team will investigate it. No investigation can start without the actual file.
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Offset Path not remembering last setting
I use Illustrator (26.5, but this has persisted through several versions) both at home and work. My mac at home remembers the last amount i used for Offset Path. For example, if i choose a path and offset by -.25 in, and then choose another shape and select Offset Path, the setting is defaulted to the same amount: -.25 in.
However, at work, if i choose a second shape and choose Offset Path, the default is set to -.025 in.
Is anyone else having this issue?
3 votes -
Color mode changing issue (Grayscale mode)
Hi,
We are using Adobe Illustrator CS6 & CC22, for image color conversion.
Input: Figures in RGB mode & color RGB
Output: Figures in CMYK mode & color GrayscaleManual Process:
When we change color mode manually by following below step, then no issues color mode was changed successfully:Step 1:Select Image.
Step 2:Go to File Menu -> In Document Color Mode Select RGB Color.
Step 3:Go to Edit Menu -> Edit Colors Select Convert to GrayScale.
Step 4:Go to File Menu -> In Document Color Mode Select CMYK Color.Now our output images will be in CMYK mode & color Grayscale.
Automation process:
When we change color mode for batch of figures through Javascript using the below code, color mode was not changed:{
app.executeMenuCommand("doc-color-rgb");
app.executeMenuCommand("selectall");
app.executeMenuCommand("Colors7");
app.executeMenuCommand("doc-color-cmyk");
}Now our output images are RGB mode & color Grayscale. The issue was RGB mode instead of CMYK so the image looks darker.
Please check and advise how to proceed with the codes.
I'm attached screenshots of both outputs.
Note: We have already raised to Adobe support, they informed to raise here to get solution from development team. Adobe Case ADB-26223085-K1P8 CRM:08733000021087
Regards,
SureshkumarHi,
We are using Adobe Illustrator CS6 & CC22, for image color conversion.
Input: Figures in RGB mode & color RGB
Output: Figures in CMYK mode & color GrayscaleManual Process:
When we change color mode manually by following below step, then no issues color mode was changed successfully:Step 1:Select Image.
Step 2:Go to File Menu -> In Document Color Mode Select RGB Color.
Step 3:Go to Edit Menu -> Edit Colors Select Convert to GrayScale.
Step 4:Go to File Menu -> In Document Color Mode Select CMYK Color.Now our output images will be in CMYK mode &…
3 votes -
Text center alignment off
I'm on the most up-to-date version of Illustrator (26.5). Whenever I try to center text within a box, the x and y coordinates are slightly off for the text. For example, say my box is at 100.5 px on the x-axis and 100.5 px on the y-axis. When I center the text over the box (using Align Objects tool), the text box coordinates are 100.6904 px, 101.2729 px. Before I updated Illustrator, the text coordinates would always match the box coordinates. Even though the numbers are only off slightly, it is visibly noticeable that the text isn't perfectly aligned.
3 votes -
Font weight lost in SVG export
When exporting to SVG the code seems to have lost the font weight atribute. We are exporting in bold and the old epxort used to include the code font-weight="700". The new code has ommited the font weight.
3 votes -
Fenêtre Enregistrement
La fenêtre d'option d'enregistrement se positionne systématiquement à gauche en dehors de l'écran.
Je suis en Illustrator 2022 sur macOS Monterey 12.5.13 votes -
Auto Spell Check marks capitalization mistakes when type is set to ALL CAPS.
With auto spell check enabled, capitalization is still marked if the type is set to "ALL CAPS" in the the character panel's options. when using all caps, the capitalization of the underlying text should not matter, only what is displayed which is all-caps.
3 votes -
Tool icons color are with black instead of normal
Icons such as colors, text, etc. are not the default color, it is black, I can't see which tool I'm using, how to solve this?
3 votes -
Properties panel is almost empty, elements are invisible
Some icons are invisible and I can't see them at all unless in rare cases where i see them when I hover my mouse over them.
3 votes -
It's 2022. Can we get some glaring, long standing bugs fixed please?
There are long standing user requests for all of these:
'Export for Screens' still adds extra pixels on exports unless the artboards are placed to exact pixels
Artboards can't be moved to snap to exact pixels, meaning if you move artboards you probably have to manually remove any decimal places in the artboard position, or else Illustrator will add extra pixels on export...
Smart Guides show up when creating or moving artboards, but don't actually work because creating or moving Artboards doesn't snap
Artboard names will randomly revert back to old names
In the Export for Screens dialog box, Artboard names sometimes show older versions of the artboard name.
Smart Guides are still a mess. Items snap to the wrong objects, there's no clear definition of what's being snapped to.
We STILL don't have 'Reveal in Explorer/Finder' in the links panel, despite this being under review since 2017 and an obvious feature for Illustrator
The 'Export for Screens' panel doesn't allow you to change compression settings or create custom presets
There are long standing user requests for all of these:
'Export for Screens' still adds extra pixels on exports unless the artboards are placed to exact pixels
Artboards can't be moved to snap to exact pixels, meaning if you move artboards you probably have to manually remove any decimal places in the artboard position, or else Illustrator will add extra pixels on export...
Smart Guides show up when creating or moving artboards, but don't actually work because creating or moving Artboards doesn't snap
Artboard names will randomly revert back to old names
In the Export for Screens dialog box, Artboard…
3 votes -
Illustrator is always disconnected from Creative Cloud
Illustrator refuses to load my fonts and color library. It doesn't sync with the creative cloud until much later if at all. I'm a design intern and it's extremely important I use our specific font and colors so not being able to access this really sets me back on my projects.
3 votes -
Illustrator auto-close when opening an .ai file
It closes automatically when I open an .AI file, whether I double-click the file or open it from the illustrator menu.
I already reinstalled illustrator and the problem continues.
3 votes -
Selecting text works poorly
According to the screenshot, when I press the left mouse button in the place represented by the red triangle, the above text is selected. This place is completely beyond the scope of the word "Nature".
Windows 10 Pro 64bit, AI 26.3.1. (64-bit)
3 votes -
Blending paths with brushes and width profiles works wrong.
Create two lines.
Apply art or pattern brushes to both of them.
Apply width profiles to both of them.
Blend them.
Ai will generate steps that have uniform profiles instead of intermediate.Scatter, calligraphic, and bristle brushes won't let you edit the width profile. I did however test with two calligraphic brush paths with different pressure curves and that was ignored for the intermediary paths. Please test this with bristle and scatter brushes as well.
(this is essentially a reopening of https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/41634754-blending-paths-with-width-profiles-works-wrong with a feature that was missed when originally implementing it, as such I just copied and edited Egor's description :) )
Create two lines.
Apply art or pattern brushes to both of them.
Apply width profiles to both of them.
Blend them.
Ai will generate steps that have uniform profiles instead of intermediate.Scatter, calligraphic, and bristle brushes won't let you edit the width profile. I did however test with two calligraphic brush paths with different pressure curves and that was ignored for the intermediary paths. Please test this with bristle and scatter brushes as well.
(this is essentially a reopening of https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/41634754-blending-paths-with-width-profiles-works-wrong with a feature that was missed when originally implementing it, as such I just copied and edited Egor's…
3 votes -
Undo after deleting a line created with the Pen tool freezes Illustrator
OS: Windows 10 Enterprise
AI Version: 25.4.1,
Bug replicated with three different computers and instances of Illustrator, all same OS, same AI version, same freeze.I had a bunch more steps when I ran across this problem, but I was able to replicate it with much fewer steps like so:
With the pen tool, draw a couple vertices.
Delete the line you're making from the table of contents.
Click on the canvas anywhere; the line reappears with a new vertex which you just made.
Undo the vertex you just made (the first time I did it, it undid the pen without a hitch, every time I've tried to recreate it with an otherwise blank canvas it gives a "can't finish previewing ID:-50" error.)
If you hit undo again, Illustrator becomes unresponsive.
I guess it's trying to undelete the line which is already there.
It's easy to avoid now that I know what I did, but still.Expected result: undo to get rid of the line that reappeared (or, didn't expect the line to reappear in the first place).
Actual result: Undo makes Illustrator become unresponsive.OS: Windows 10 Enterprise
AI Version: 25.4.1,
Bug replicated with three different computers and instances of Illustrator, all same OS, same AI version, same freeze.I had a bunch more steps when I ran across this problem, but I was able to replicate it with much fewer steps like so:
With the pen tool, draw a couple vertices.
Delete the line you're making from the table of contents.
Click on the canvas anywhere; the line reappears with a new vertex which you just made.
Undo the vertex you just made (the first time I did it, it undid the pen…3 votes -
New Document modal misalignment
When starting a new file, the modal that pops up where you can determine the document properties/preset details (title, size, orientation, bleed, color space, etc.) has the values for title, dimensions and bleed misaligned inside their bounding boxes.
macOS Monterey
Illustrator 26.3.13 votes -
Plugin issues detected
Some (not all) plugins do not work in Illustrator version 26.3.1. But they work fine in 26.2.1, also they work in all previous versions 26... and 25...
I tried to fix it, followed the advice "Repair Visual C++ DLL (Windows)", but it did not help https://helpx.adobe.com/illustrator/kb/plugin-missing-issue.html?trackingid=TG8SLGS2&mv=in-product&mv2=aiWindows 10 Pro 21H2
3 votes -
Expanding a path with a gradient doesn't expand, just creates a group with the same path
I want to expand a gradient applied to a path so that I have bands of colour as vectors in place of the gradient.
I have been using this tool in this way successfully but this week there seems to be a bug: it works until it doesn't and then doesn't work at all.
If I quit Illustrator and reopen everything it might work again, but with some paths it doesn't work at all. Please see my screenshots.
3 votes
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