8067 results found

1. Ofset path bug in 24.1 version - horrible metric precision...

   Problem with dimensions after using offset path. Just look - if you have square 100 x 100 mm, and want to make -4 mm offset path - new square is not 92 x 92mm, but... 92.0001 x 92.0001. This is nightmare. See attached. Adobe, I hope this bug will be fixed?

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   3 votes

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   1 comment  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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2. Everytime creative cloud app is required to reactivate the fonts

   I activated 2 new fonts from adobe fonts website and it worked well.
   After that I closed Ai and next day when I opened Ai again then it's showing missing fonts and there is no way to activate them from Ai.
   I have to start creative cloud app always to reactivate these fonts. This is very annoying and killing a lot of time. Also it takes ages to start creative cloud app even on fast internet connection. This also needs improvement.
   Once the fonts are activated - isn't that installed locally on my machine? Why every time it needs to download or sync with cloud?
   please urgently provide the solution to this critical issue I am facing and a lot of others as well.

   Thanks !!

   I activated 2 new fonts from adobe fonts website and it worked well.
   After that I closed Ai and next day when I opened Ai again then it's showing missing fonts and there is no way to activate them from Ai.
   I have to start creative cloud app always to reactivate these fonts. This is very annoying and killing a lot of time. Also it takes ages to start creative cloud app even on fast internet connection. This also needs improvement.
   Once the fonts are activated - isn't that installed locally on my machine? Why every time it needs to… more

   3 votes

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   2 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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3. Window not showing

   From the Finder (MacOS X 10.15.4), I open a n illustrator Document. The app comes forward and I see a black screen. The "Window" menu tells me that the document is open BUT where? I don't see it (nope, I don't have a second monitor). Close the invisible window and the Window menu shows nothing open. Try again, from the finder and again, no windows look opened. Try from Illustrator, File/Open: same thing, another fail. Quit app, relaunch app by launching doc from the Finder. now the file opens as it should. Close file, try again. Back to the black screen. This started happening after this morning's (04/21/2020) update.

   From the Finder (MacOS X 10.15.4), I open a n illustrator Document. The app comes forward and I see a black screen. The "Window" menu tells me that the document is open BUT where? I don't see it (nope, I don't have a second monitor). Close the invisible window and the Window menu shows nothing open. Try again, from the finder and again, no windows look opened. Try from Illustrator, File/Open: same thing, another fail. Quit app, relaunch app by launching doc from the Finder. now the file opens as it should. Close file, try again. Back to the black… more

   3 votes

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   3 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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4. Fix Illustrator quitting 'unexpectedly' 10 times a day.

   Illustrator is only getting more buggy. Will start looking for other programs soon. Fix what you have, quit adding more problems. I want to be a graphic designer, not a software technician. Unexpectedly quits. Unexpectedly quits. Unexpectedly quits. Then I have to do your work to troubleshoot. What am I paying for? A buggy program that quits all the time and then I have to spend valuable time solving your problem. Seems to me with it quitting all the time, I shouldn't have to pay such a high premium for unreliable performance.

   3 votes

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   1 comment  ·  Delete…  ·  Admin →
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5. Properties panel doesn't show on Illustrator v24.0.1 (macOS v10.15.4)

   When you click Window > Properties, nothing happens.

   Adobe Illustrator v24.0.1
   macOS Catalina v10.15.4

   3 votes

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   4 comments  ·  Properties Panel  ·  Delete…  ·  Admin →
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6. OPENING DOCUMENT - additional window opens

   An extra blank window opens when opening a document (screenshot added)
   Is this a known issue? is there a solution?

   Adobe CC Desktop AI version 24.1

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   3 votes

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   0 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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7. when I open Illustrator there are no tools showing

   I can't see my tools in Illustrator and I can't change or reset my Workspace :(

   I'm able to add some things like the Toolbar and Swatches/Layers/Etc windows, but I'm never able to see it complete, with that top bar that includes the Align + Transform + Etc

   Usually setting the Workspace to Essentials Classic does the job... please help!

   3 votes

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   0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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8. duet for iPad pen stroke and pressure not working in illustrator (it does in photoshop)

   using iPad and "duet" to provide pen stroke and pressure (using wacom drivers on the mac/adobe side). This DOES work in photoshop so the connection is working but it does NOT work in illustrator.

   Here is a video showing the problem:
   https://wetransfer.com/downloads/f4f5d9ff1e73c6f4fa8b0db134fc9a5520200403114111/d6d4d546381022bba6df3990c6bc9ca120200403114111/bf9f4c

   Pleas contact duet: team@duetdisplay.com - the guys name is Hector.

   Thanks !

   3 votes

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   1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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9. No Rotate arrow for shapes

   When creating shapes with the shape tool, the rotate arrow no longer shows up. If I click in the area where the rotate arrow would normally be, the shape will rotate and the rotate arrow then appears. Any other object other that shapes work as usual when rotating. I end up scaling objects trying to guess where the rotate arrow would be.

   3 votes

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   4 comments  ·  Tools  ·  Delete…  ·  Admin →
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10. font kerning

    The kerning between the letters "F" and "i" is not working in illustrator whichever font I use. It works in Indesign

    3 votes

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    1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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11. Survey Request

    The annoying prompt to take the survey cannot be turned off. Even on completing it I am still prompted to take it - when you do its recognized you've already taken this. This survey prompt should be disabled at least when it's been taken once.

    3 votes

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    2 comments  ·  Other...  ·  Delete…  ·  Admin →
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12. Pinch to Zoom not working

    Seems this issue has been beaten to death with no resolution...Pinch to zoom and two finger panning does not work for me. I am using a Dell XPS 15" 9570 with everything updated. Macbook does this feature flawlessly however not on windows. I know I am not the only one. PLEASE fix this issue.

    3 votes

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    3 comments  ·  User Interface  ·  Delete…  ·  Admin →
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13. Slow opening of the first document!!!

    I don't know if it happens to others, an Illustrator on a Windows machine "I would say performing, quite a lot" but this problem happens to me I think at least from the CC2018 / 2019/2020 version.

    I start the software, open a new empty document, or open an existing document (even of small, insignificant dimensions) the document takes a long time to open (it is not immediate).
    If I open a second document it opens in the right time, then it works as it should.
    The same thing happens if I close Illustrator and restart it.

    But before it DID NOT HAPPEN with older versions of Ai.

    I don't know if it happens to others, an Illustrator on a Windows machine "I would say performing, quite a lot" but this problem happens to me I think at least from the CC2018 / 2019/2020 version.

    I start the software, open a new empty document, or open an existing document (even of small, insignificant dimensions) the document takes a long time to open (it is not immediate).
    If I open a second document it opens in the right time, then it works as it should.
    The same thing happens if I close Illustrator and restart it.

    But before it… more

    3 votes

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    0 comments  ·  Launch  ·  Delete…  ·  Admin →
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14. My knife tool is missing

    The knife tool has been below the scissors before, but now its gone ... Why?
    (see image below)

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    3 votes

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    6 comments  ·  Tools  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The tool is still there, but he team decided to hide the Knife tool from the Basic toolbar, based on the usage statistics, aiming to reduce clutter for new users.

    You can still access it. There are two options:

    1. Go to Window > Toolbars and pick Advanced, to view the classic tool layout, including all plugin tools added.

    2. Press Edit Toolbar button at the bottom of your current toolbar (with three dots), find the Knife there (it’s the last one in the Modify section), and drag it into the panel in the slot you find fitting (be careful not to insert it into a tool-group by mistake, it’s a tight wiggle).

15. Fill/Stroke icons to match in the tools bar

    The smaller sub-icons for Fill and Stroke Boxes should match. (Fill is Full and Stroke is Hollow). Under stroke, the icons only change for the color, but the icons do not change for gradient and no/color/opacity.

    3 votes

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    1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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16. Panels are mixed up and showing wrong content when docked

    All panels and document windows show some frozen content. This happens daily until I restart. If panels are dragged to be floating they refresh correct until they are docked together again.

    MacOS Catalina, AI 24.1

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    3 votes

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    0 comments  ·  Performance  ·  Delete…  ·  Admin →
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17. SVG arc path without whitespace standard syntax broken

    When an arc is described using a missing whitespace, which is perfectly valid SVG syntax, it will not be rendered correctly in Illustrator. This was discovered with SVG files compressed by SVGO 1.3+ and later which has the arc path optimisation by default.

    This syntax should work as it is a standard part of the SVG specification and is rendered correctly by all major web browsers such as Chrome, Firefox, Safari.

    In the attached example an arc is written as:

    a.65.65 0 011.109-.459

    The string 011.109 contains 3 values:

    0
    1 (a boolean is required here, it cannot be 11.109)
    1.109

    This syntax (with missing whitespaces) follows the SVG 1.1 standard: https://www.w3.org/TR/SVG11/paths.html#PathDataBNF

    SVGO discussion: https://github.com/svg/svgo/issues/1137

    When an arc is described using a missing whitespace, which is perfectly valid SVG syntax, it will not be rendered correctly in Illustrator. This was discovered with SVG files compressed by SVGO 1.3+ and later which has the arc path optimisation by default.

    This syntax should work as it is a standard part of the SVG specification and is rendered correctly by all major web browsers such as Chrome, Firefox, Safari.

    In the attached example an arc is written as:

    a.65.65 0 011.109-.459

    The string 011.109 contains 3 values:

    0
    1 (a boolean is required here, it cannot be 11.109)… more

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    3 votes

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    0 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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18. Zoom in keyboard shortcut bug

    Since the update to Illustrator v. 24.1 the zoom in keyboard shortcut (cmd +) no longer works. The zoom out function (cmd -) does continue to work. I have the same issue in Adobe Acrobat. Any fixes would be appreciated.

    3 votes

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    1 comment  ·  Performance  ·  Delete…  ·  Admin →
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19. Anchor Points Automatically Go Back When Moved

    If I create a shape such as using the Rectangle tool then I click on a single anchor point and move it with the Direct selection tool, it goes automatically back to the position that it was at instead of where I moved it. However, if I move the shape then select the single anchor point and move it then it will go to the position to where I moved it.

    Here's the kicker. This happens some of the time and not all of the time so there is no consistancy to it. I mean I can completely bypass this by simply moving a shape and moving it back with the arrow keys and then move the single anchor point everytime it decides to move the anchor point back, but this is so annoying!

    Help.

    If I create a shape such as using the Rectangle tool then I click on a single anchor point and move it with the Direct selection tool, it goes automatically back to the position that it was at instead of where I moved it. However, if I move the shape then select the single anchor point and move it then it will go to the position to where I moved it.

    Here's the kicker. This happens some of the time and not all of the time so there is no consistancy to it. I mean I can completely bypass this… more

    3 votes

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    2 comments  ·  Tools  ·  Delete…  ·  Admin →
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20. Workspace & Tool Panels Appear/Disappear Continually--AI CC 2020

    My Workspace panels & Tool panel continually disappear and reappear when I move my mouse. I cannot figure out how to restore them in a fixed position on my screen.

    Running Illustrator v 24.0.2 on Windows

    3 votes

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    1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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