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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7650 results found

  1. Artwork becomes blueish when zoomed in 400%

    When I'm 300% zoom it looks normal and works as it supposed to but when I go to 400% or more I get this weird blue that covers my image

    1 vote

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  2. G-Sync

    I don't understand why, but all Creative Cloud apps get affected by G-Sync. The mouse cursor while using any Creative Cloud app lags severely. But, as soon as you turn off G-Sync, it's smooth as butter.

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  3. Point d'ancrage texte ou objet disparait en zoomant en mode tracés

    Il est impossible de travailler correctement avec cette nouvelle fonction où les points d'ancrages (x) d'un texte et d'un objet disparaissent lors du zoom au delà de 140% (mode tracés). Pouvez-vous me confirmer que c'est un bug en vu d'être corrigé ? dans l'attente, merci.

    1 vote

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    4 comments  ·  Other...  ·  Admin →
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  4. presentation mode - HDR Bug

    Whenever I exit presentation mode my screen becomes super washed out and it disables HDR from the Windows settings.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  5. App crashes after attempting to save document

    App will crash if saving with Cmd + S or manually saving from File-Save or File-Save As.

    1 vote

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  6. Why am i getting image info when i click on an image in Libraries to open it??? I used to just click and open!!

    I have to now add an extra click, just to open a licensed image. WHY? So frustrating! i want to double click on the dogs below and open the file, but i click as i always did, and it shows me image info. THEN I need to click on the pencil icon top left to finally open it! I don't want the image info!! I just want to open it! I've been using this for 20 years so don't know how on earth this suddenly started acting up. Any help appreciated.

    1 vote

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  7. 1 vote

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    0 comments  ·  Launch  ·  Admin →
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  8. The file keeps crashing whenever I zoom in or out

    Usually, everything functions perfectly; it is just I started to have a problem whenever I zoom in or out. The whole file crashes sometimes, then it turns back to normal, or it might keep freezing until I close the Illustrator.
    This is a weird issue because it only happens with zooming in or out, and it happened with Illustrator 2021 and 2020. I think it is from my computer, but everything is updated; I updated my drivers recently, and I still have the same issue.

    1 vote

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    1 comment  ·  Performance  ·  Admin →
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  9. Illustrator won't replace existing PNG file; creates copy and adds "-01" to filename

    When I update an Illustrator file and wish to export/replace the previous PNG file, Illustrator asks me if I would like to replace the existing file. I click "Replace". However, the result is a new file with "-01" added to the end of the file name. The old version still exists. Why bother asking me if I want to replace it if it insists on creating a copy?

    MacBook Pro Catalina / Adobe Illustrator 2021

    1 vote

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  10. 1 vote

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    0 comments  ·  Tools  ·  Admin →
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  11. Find & Replace Freezes Illustrator

    Whenever I open a file with missing links, I'm prompted to find and replace those links as per usual. Within the last couple months, however, this feature has stopped working. I can choose to replace a missing link, and my file browser will open, but nothing is clickable and the entire software just freezes. I have to open task manager and force Illustrator to quite and then reopen it. It works if I'm already in the design file and select the link and choose to replace it, just not when I initially open the document.

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  12. Same keyboard shortcuts for two different options in the Place dialog box

    In the Place dialog box two different options (Open Cloud Document and Replace) have the same shortcut — 'C' key. In both cases the 'C' letter in the option titles is underlined. See attached screenshot.

    Windows 10, Illustrator v25.2

    1 vote

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  13. 文字パネルフォント表示の不具合

    文字パネルにて全てのフォントを表示できません。
    下部がかけており、その下にいくつかまだフォントがあってもスクロールできず途中で非表示になっています。そのため選択できません。以前から気になってはいたのですが、いつまでも改善されないため報告します。

    1 vote

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  14. Regular Text in SVG opens as Italics

    Please check the attached AI which was saved from an SVG exported from Avid Sibelius 2021.2 on macOS 11.2.1 — in Finder and Spotlight the preview is correct and corresponds to what was in the source program (Sibelius).
    Opening the file in Illustrator makes all text objects which were in Academico font, Regular weight, become Italics weight.
    Opening the file in Affinity Designer doesn't show this particular problem.

    I cannot attach the SVG so I'll attach the AI.
    I hope you can investigate it in the same way.
    This is the Dropbox link to the SVG: https://www.dropbox.com/s/l4aja38o3iu0txu/bach-inventio4_0001.svg?dl=0

    1 vote

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  15. Library Panel Thumbnails Too Dark

    I have always used the darkest setting of the Brightness UI preference. All the items in my library were easily viewable and readable as each thumbnail had a white background. Now they are all dark and the text is unreadable and my logos are harder to tell apart. The panel can be dark but I need the background of the library asset itself to be white.
    Version: 25.02
    Windows Version 10.0.18363 Build 18363

    1 vote

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    1 comment  ·  User Interface  ·  Admin →
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  16. Bounding Box changing sizes from entering it in to viewing it in PROPERTIES

    Hi, when I create a bounding box for a part of a vehicle wrap to be 52" x 98" or any size then view the size in properties it changes the size by minute amounts. Please see attached. Please note we are running on Mac OS Big Sur 11.2.1 and Illustrator 25.2.

    1 vote

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  17. Problem with Large Illustrator files when copying files to a new document

    Hi,
    We work with physically large files like 200+ inches wide for vehicle wraps, full wall wraps etc. When I break them down with a mask to the size out printer uses. For taking a graphic from 200" file making the mask at 26" and wanting to place it in a new 52" document so I can blow it up to 200% of it's original size. I get the following message and then it changes the size from 26" to 25.1006" which isn't the size I originally started with then I get a message "Artwork exceeds the canvas bounds and…

    1 vote

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  18. Curser at the end of document name field during "save as"

    When you "save as," the curser automatically appears at the end of the document name in the document name field - i.e. right after the file name extension. I never need to edit the file name extension, as I can do that in the dropdown menu, but I DO need to edit the name of the document. This, combined with the fact that there's now a lag of a few seconds before you can type in the document name field (submitted in separate comment), is making saving different versions of the same file veeeery annoying.

    1 vote

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  19. Lag before you can edit a document name during "save as."

    There's now a lag of a second or two before you can edit a title when you "save as" a document. It's super annoying if you have to resave multiple files.

    1 vote

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  20. Opening a v.24 file with v.25.2 illustrator doesn't work properly.

    I have to go ''file'' then ''open'' and after a long period of time (way longer than usual) it opens the files. If I click directly on file icon: it says corrupted file.

    1 vote

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