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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7663 results found

  1. Brush strokes disappearing when exported

    Hello!

    I am completely new to illustrator and thought i would use this spare time to see if i could create my own new logo!

    I am trying to use a 'watercolour' brush stroke behind my text in two different colours which i have done successfully, however when i go to export my image, the brush strokes are appearing on the small preview image, but when the image is opened the strokes disappear. Is there something i need to do to be able to view these in large when exported?

    Thanks,

    Amy

    1 vote

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  2. Transparency

    When I select a line of type with the Type Tool it shows as 100% Normal Transparency, however if I select that same line of type with the Selection Tool it displays as Normal 100%. How is this possible?

    1 vote

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  3. Fuzzy menu text

    Menu text is fuzzy in Illustrator v24.1.2

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  4. Cannot copy/paste Chinese font into Illustrator. Show box with X in it

    Cannot copy/paste Chinese font from PDF to Illustrator. Get squares with X's. Cannot change to a different font it defaults to MyriadPro. Also, I do not show Chinese under the Character drop-down.

    1 vote

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  5. windows 7 illustator v24 failed to save with new terms pop up box closing despite accepting.

    I had a pop up today saying must accept new terms and conditions for people under business accounts/ team plans - which I am not but I clicked accept anyway. It said you couldnt keep using it if not.

    The warning illustrator would close if closing the window I assumed meant if not accepting but nope - it closed - it gave me save dialog box cool i thought. except that the save out failed ive just got the part save .tmp file and my last lot of work all missing,

    I had to thebn restart it - relog in…

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  6. Cannot open Illustrator after updating to version 24.1.2. Windows 7 reports an error "missing VCRUNTIME140_1.dll". (The 24.1.1 is ok)

    Cannot open Illustrator after updating to version 24.1.2.

    Windows 7 reports an error "missing VCRUNTIME140_1.dll".

    (The older version 24.1.1 works fine after downlaoding.)

    1 vote

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    2 comments  ·  Performance  ·  Admin →
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  7. AI CRASHING

    How about you guys fix Illustrator so it doesnt ******* crash. ***-pirates.

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  8. page failed to load

    I cannot start a new file it says page failed to load and that's it

    1 vote

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  9. 1 vote

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  10. MY ENTIRE FILE DELETED

    I've been working on something every important and Illustrator CRASHED. Deleted everything, even it was saved to a flash drive. I've even been working on it today and now it's gone. I am LIVID.

    1 vote

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  11. new version doesn't work.

    when I click on New all I get is a black window with this code in the upper left hand corner: % CCXFNFTDIALOG_NAME , and no menus or anything

    1 vote

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  12. Scripting: move selection to layer doesn't work if layer is not visible

    When moving selected elements to a layer, if that layer's visibility is set to false, it reports that it cannot move elements to a locked layer. However, it's not locked, it's just not visible. I do this all the time by physically dragging to a layer that is not currently visible. I was able to work around it by setting visibility to true, moving the elements, then making it false again, but it seems like a bug.

    1 vote

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  13. Saving recovered file causes Adobe Illustrator 2020 to quit

    Illustrator unexpectedly quit which created some recovered files upon the reopening of the application. When trying to save this file, Illustrator quit again. This keeps happening and I am unable to continue with my work.

    I tried updating Illustrator however the same issue is happening.

    Operating system: mac catalina 10.15.3
    Adobe Illustrator version 24.1.2

    1 vote

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  14. SVG bug with "use" element

    Steps to reproduce
    1. Open IllustratorBug.svg in Adobe Illustrator
    2. Open the same file in Chrome or Firefox browser
    Result: Illustrator displays the image incorrectly. See the attached files.

    Illustrator version 24.1.2

    1 vote

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  15. OS X 10.5.3 Illustrator loads up every time, with half my palettes off the screen. I can't access them or bring them back

    OS X 10.5.3 Illustrator constantly loads up with half my palettes off the screen. I can't access them or bring them back. This makes Illustrator pretty unsuable

    1 vote

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    0 comments  ·  Tools  ·  Admin →
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  16. Can’t save Graphic Styles

    I absolutely cannot save graphic styles I have created for the graphic styles library. The icon is blank and I cannot find any information for fixing this. I have looked at all the tutorials but this issue is not addressed. It is NOT WORKING!

    1 vote

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  17. Illustrator loses links to artwork that is renamed in library

    When I rename a graphic I am reusing throughout my file, all links to that graphic are lost and when I try to copy layers containing those linked graphics, Illustrator reports the following errors:
    - "the document contains pdf objects that have been reinterpreted"
    - "an unknown imaging construct"
    - "an unknown shading type"

    If I have many instances of that artwork in multiple layers, it takes a lot of time to have to find every single instance, delete it, drag the renamed graphic in, move it to the correct layer, resize and rotate, and reapply the styles I had…

    1 vote

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    0 comments  ·  Cloud, Libraries  ·  Admin →
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  18. Missing Text on Menus?

    I'm working on a 21.5 inch late 2015 image, 2.8 with 8GB using Mojave. I'm not quite sure what steps are happening and if there is a hardware issue on my side, but when I use Illustrator, there is an intermittent bug that seems to happen. Here's how it goes:

    Using Illustrator, usually the pen tool.
    The spinning beach ball pops up.
    The screen freezes for a few seconds.
    When it pops back into play, none of the menus have text. Literally, NONE, even those outside of Illustrator (Chrome, the Apple drop downs to restart/shut down)

    Is it just destroying…

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  19. Updated UI has some issues - Tired of Updating - Tired of Bugs

    Happy that Adobe continues to try to update the products. That being said I'm a little worn. I constantly get notifications from Adobe Creative Cloud App about updates and there seems to be some issues. Still working out of a previous version of InDesign for numerous reasons. Weirdly found all of my Creative Cloud docs (of which there's not too many luckily) in the trash can this AM. I was able to recover a heart skip and waste of time later. Additionally the Illustrator Update... Well... Just looks sloppy. Help me, help you... And give us a good products with…

    1 vote

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  20. 1 vote

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