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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7663 results found

  1. Nothing works under the file tab

    When I click on any of the options under the file tab absolutely nothing happens. Cant save, place, export, create new, etc. It seems like everything else is working perfectly. I can hear my computer whirl when I click on things like it’s working and registering, but when I click on anything under file I hear nothing, like it’s not registering that I’m trying to save. I really need to export these files for a project by next week so this is urgent!!

    1 vote

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  2. Illustrator (version 24.1.2) crashes every time I use the crop tool.

    I have been using the crop tool without an issue over the last year and a half, right up until yesterday. Today my illustrator refuses to work the second i click on the crop tool, and instantly crashes. I tried reinstalling it, but it hasn't improved.

    1 vote

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    1 comment  ·  Performance  ·  Admin →
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  3. Problem with Flatten Transparency

    Hello,
    I found a but in Illustrator CC 2019 and 2020 MacOS 10.14.6 and Windows 10 v1903. I will report this to Adobe.

    A. I create a glas effect on a non circle object with blending dark to light red and a black and white gradient mixed with ›screen‹ to it.
    B. I flatten the transparency with the highest or other option. Always is a clip group (1), that shound be automatical removed. For better seeing, I put it on top of the group ›after flatten tranparency‹.

    1 vote

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  4. artboard/canvas will not center; confined to top left corner

    Artboard snapping to top left corner of window- zoomed at 67%;
    snapped to right of window at 100%

    Following your post instructions ....

    1. On Windows 10 latest; Adobe Illustrator latest (on cloud) -
    2. Believe I was scrolling the canvas - may have zoomed out
    3. Expect canvas to reduce and stay centered
    4. Canvas snapped to top left and when I zoomed back to 100 % it snapped initially to top right

    Please fix (it has happened a few times) - thank you

    1 vote

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  5. There is not enough memory available to process the appearance of an object. OK

    macOS Catalina
    Version 10.15.4
    iMac (21.5-inch, Late 2013)
    Processor 2.7 HGz Quad-Core Intel Corei5
    Memory 8GB 1600MHz DDR3
    Graphics Intel Pro 1536 MB

    1 vote

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  6. ショートカットキーが反応しなくなる

    Adobe XDと同時に起動し、アプリケーションの切り替えを行っているとillustratorのショートカットキーがすべて反応しなくなることがあります。
    illustratorの再起動でショートカットキーは使用可能になりますが、再度XDとの切り替えを行うと同様の症状が発生します。

    1 vote

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  7. update deleted new versions of files

    I updated Illustrator to version 24.1.1 3 days ago. I've opened some files to discover that the most recent changes I made to them have been deleted and the version of the files are about a week old. I know I saved these files with new changes but those changes are no longer there. Is it possible to fix this bug and restore the previous files from before the update? I don't know what in the update triggered deleting these new changes.

    1 vote

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  8. To page view or workspace view rotate option

    Ever try to work on a building drawing that's flopped 90° to the right because your overprice copy of Adobe Illustrator doesn't have the option to SIMPLY rotate the view?

    1 vote

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  9. Bottom of menu not visible when windows taskbar is located at the top of the screen

    The bottom of large menus are not visible when the windows taskbar is located at the top of the screen.

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  10. fonts files dissapeared on all current docs on one computer? Can't find any update

    All my other files are fine, the current menu has missing fonts, but only on one computer (desktop) my laptop is fine.... all saved as PDF's in a dropbox

    1 vote

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  11. Change size rotated objects swaps controling points

    Hello, in some case illustrator starts behave like is shown in the video. When you want to change size, illustrator switch width and height control point

    https://youtu.be/TlV8cPXpEeg?t=132

    1 vote

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  12. Can't blend objects filled with gradient

    For whatever reason, I cannot blend shapes that are filled with a gradient. I've tried everything. This has never been a problem before this 2020 update. I'm ripping my hair out.

    1 vote

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  13. Illustrator to Photoshop broken

    I am trying to bring my Illustrator drawing into Photoshop. Exporting from Illustrator to PSD format is giving me errors so I am trying to copy from Illustrator and paste into Photoshop as Smart Objects. This was one big object that I pasted into Photoshop. In Photoshop it displays just that one object. When I open the Smart Object in Illustrator I get the full drawing. I'm not sure which program is at fault but starting with Illustrator since the export function is failing.

    1 vote

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  14. Accents disappear for capital Greek letters

    When choosing Type > Change case > UPPERCASE on Greek accented letters, the accents disappear

    For example:

    σπανάκι ψιλοκομμένο σε μερίδες
    Illustrator: ΣΠΑΝΑΚΙ ΨΙΛΟΚΟΜΜΕΝΟ ΣΕ ΜΕΡΙΔΕΣ <- Wrong!

    Indesign, Word...
    ΣΠΑΝΆΚΙ ΨΙΛΟΚΟΜΜΈΝΟ ΣΕ ΜΕΡΊΔΕΣ <- Right!

    1 vote

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  15. 1 vote

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  16. 1 vote

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  17. report a bug

    Mac OSX 10.15.3, on a MacBook Air
    I have 2 screens. Built in and Cinema Display (It's stacked above).
    When Illustrator is expanded to full screen on the Cinema Display, the fx button doesn't show it's menu option. If the application window is less than the full height of the screen, it shows up. Note: My Appearance panel was at the bottom of the screen, so the fx button is at the bottom of the display.

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  18. Last Update is making Illustrator behave unexpected showing something like "white noise"

    Last Illustrator update brings this weird issue after opening any file on my machine. As you can see it does not happen only on the work area, but also on UI components. While scrolling down and up again solves temporarily the issue on the work area, the UI cannot be solved neither minimizing or maximizing the program. After some seconds, the work area shows that error again, pixel by pixel.

    Machine: Surface Book 2
    Operating system: Windows 10 1909 (OS Build 18363.752)
    Illustrator version: 24.1.1
    GPU: Nvidia GeForce GTX 1060
    Version of the driver: 26.21.14.4575

    1 vote

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  19. I'm being auto signed out every night

    I'm being auto signed out every night. In the morning it shows a message to save open files but it only gives me the option to save, not save as so I have to overwrite important files or lose all the work I did the night before.

    1 vote

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  20. dimensions change when changing rgb to cmyk

    When I set a new artboard with specific pixel dimensions and ppi, I go to save the artwork as a JPEG and it completely changes my dimensions. I've played around with this for hours with no success. I've noticed that if I change the format from rgb to cmyk, this affects the size. This is a bug that needs to be fixed. Thanks

    1 vote

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