Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7753 results found
-
Cannot save
Any file I try and save is appearing with file error, I have tried restarting illustrator but this is still happening.
1 vote -
Illustrator fundamentals
- When panning around in mid full screen view, defect stripes keeps appearing all over the screen. Disappears when zooming one time.
- Zoom should be zooming to position of mouse, but it zooms "all over the place" when close up.
- Pathfinder substract creates unnecessary amount of anchor points + gaps. Even with setting 0,001 in Pathfinfer options
This has been going on for years, and Adobe is informed about these fundamental bugs several times. Time to fix the fundamentals and clean up the bugs.
1 vote -
1 vote
-
アプリが終了してしまう。
Illustrator2020でファイルを保存すると、アプリも終了してしまう。
1 voteHi,
Thanks for reporting the issue .
We are not able to reproduce the issue in house , Kindly provide following info to nail down this issue:1)Kindly provide the machine details and the test file which you are saving in illustrator .
Kindly share the test file with us at ShareWithAI@adobe.com in a Zip file. Please mention the title of this issue as the subject of the mail.
Thanks & Regards
Ankit Goyal
Illustrator Team -
Illustrator 24.0.1 ignoring me when I enter a new dimension for my closed path with stroke
Hi all, I'm cross-posting here from the Adobe Community forums as suggested by someone who was able to reproduce this issue. I'm running Illustrator 24.0.1 on my 2015 Macbook Pro with MacOS Catalina 10.15.1. I actually just updated to Illustrator 24.0.1 to see if this problem would go away, but it still persists.
I'm currently trying to increase the height dimension of my closed path in the Transform panel by +0.0001 inch, or .03 points (trying to transform the height from 23.157 pt to 23.16 pt, to match two other closed paths). However, whenever I click the object, input the…
1 vote -
Effect 3D Rotate perspective error
With Effects/3D Rotate, Illustrator can't render a placed image using a high perspective value. The image is all distorted. See screenshots:
1 voteHi,
Thanks for reporting this issue, Illustrator Team really appreciate this.
To adjust the perspective, enter a value between 0 and 160 in the Perspective text box. A smaller angle is similar to a telephoto camera lens; a larger lens angle is similar to a wide-angle camera lens. A lens angle that is higher than 150 may result in objects extending beyond your point of view and appearing distorted
For more details please refer to link: https://helpx.adobe.com/in/illustrator/using/creating-3d-objects.html#extrude_bevel_optionsThanks and Regards
Ankit Goyal
Illustrator Team -
Expand appearance stopped working for offset path on illustrator 2020
Sometimes there's no way to expand the offset path you created. Some other times it works, so I'm pretty sure it's a bug
1 vote -
scrollbar in the wrong place within panel
The scrollbar should always hug the right edge of panel independent of panel width. However it does not. Looks messy. Please fix!
1 voteHi,
Thanks for reporting the issue .
We are not able to reproduce the issue in house , Kindly provide following info to nail down this issue:
1)Kindly provide the snapshot of the panel , Screen resolution ,Operating System detail and share with us at ShareWithAI@adobe.com in a Zip file. Please mention the title of this issue as the subject of the mail.Thanks and Regards
Ankit Goyal
Illustrator Team -
Compound path outside stroke becomes a fill at certain shapes and sizes
I have some outlined text. When I give it a stroke aligned to outside, some of the counters are properly stroked, and some appear filled. If I distort the counters that are filled to be larger, they switch to a stroked appearance.
Mac OS Mojave 10.14.6
Illustrator CC 24.0.11 vote -
Windows Registory is missing
Although it is from the previous version, the registry value to be written is incorrect in the Windows version installer.
This is an example of 2020 (24.0).Path name is wrong.
[HKEYCLASSESROOT\CLSID{38AE003B-0E4B-4EB8-8D21-DB5ECCBD5624}\LocalServer32]
@="C:\\Program Files\\Adobe\\Adobe Illustrator 2020Support Files\\Contents\\Windows\\Illustrator.exe /Automation"[HKEYCLASSESROOT\CLSID{4A99261F-223B-4980-B746-9960895D74BB}\LocalServer32]
@="C:\\Program Files\\Adobe\\Adobe Illustrator 2020Support Files\\Contents\\Windows\\Illustrator.exe /Automation"[HKEYCLASSESROOT\CLSID{4EDAE507-552C-4A3D-81ED-853FBF459F6F}\LocalServer32]
@="C:\\Program Files\\Adobe\\Adobe Illustrator 2020\\Adobe Illustrator 2020\\Support Files\\Contents\\Windows\\Illustrator.exe /Automation"[HKEYCLASSESROOT\CLSID{4F9C4A42-947D-40B0-BB12-266B735321BE}\LocalServer32]
@="C:\\Program Files\\Adobe\\Adobe Illustrator 2020Support Files\\Contents\\Windows\\Illustrator.exe /Automation"[HKEYCLASSESROOT\CLSID{93A24F08-D70A-42B1-8B1F-5A7FEC495C64}\LocalServer32]
@="C:\\Program Files\\Adobe\\Adobe Illustrator 2020Support Files\\Contents\\Windows\\Illustrator.exe /Automation"[HKEYCLASSESROOT\CLSID{98C0ECCB-F1BC-4CEF-9A51-B9F06E40C52E}\LocalServer32]
@="C:\\Program Files\\Adobe\\Adobe Illustrator 2020Support Files\\Contents\\Windows\\Illustrator.exe /Automation"[HKEYCLASSESROOT\CLSID{C7D18CB4-B414-48DC-A59A-CD89C4476007}\LocalServer32]
@="C:\\Program Files\\Adobe\\Adobe Illustrator 2020Support Files\\Contents\\Windows\\Illustrator.exe /Automation"[HKEYCLASSESROOT\CLSID{C97944EF-40B3-4D40-A3E6-F8F11AC5A3D9}\LocalServer32]
@="C:\\Program…1 vote -
Envelope Distort > Make with warp > when changing % bend it keeps adding the new value to the old
Envelope Distort > Make with warp > when changing % bend it keeps adding the new value to the old. If I have the slider at 20%, then change it to 10%, it warps the object as if it was set to 30%, before I've even hit OK.
1 vote -
Randomly Freezes Ai 24.0.1 - Windows 10 Pro
I'm using Illustrator 24.0.1 - Randomly freezes, have to shut down using Task Manager. Also sometimes clicking on a shortcut, say to my symbols library, for example, doesn't open illustrator, struggles on some previews. The freezing issue was on the prev release too.
1 vote -
Create new file dialog box lags
When I'm working with multiple files, opening and closing, there are times where I copy an object to a new file. I use Command-N, but the dialog box lags and takes several seconds to show up. Is it trying to connect to something online? Why is there lag?
1 voteHi David,
i am not able to reproduce the issue at my end. Can you please share the following information:
1. Which OS you are working on?
2. What is the version of AI?
3. Have you stared facing this issue recently?
4. If you are using some other Adobe application, Is it happening in that application as well?Thanks
Anish -
Double save
I don't know why when I reopen a .ai file to keep working on it and save it, it saves it as a new document instead of updating the file I opened.
1 vote -
transparency grid disabled - Drawing area is not visible
I had this problem only with some files, which created "AI CC23.0 mac".
If transparency grid enabled, Everything looks normal.My System:
Windows 10
intel i7 8700K 32gb Ram
Nvidia Quadro P1000
AI 24.1 6@177427 (64-bit)1 vote -
AI 24.0.1 image embed
I'm using Illustrator 24.0.1 on Mac. When saving Illustrator file even with Include Linked Files box checked, linked files are automatically embedded.
Please fix as this is a big issue especially with replacing updated images. Instead of updating automatically, each file has to be replaced again.
1 vote -
text wrap image link
AI 23.0.3 (64-bit) on Windows 10
Automatic image update (if you change an image outside of AI it will ask if you want to update the image in you AI file) does not work when text wrap is on.
The image has been masked to a shape then text wrap on this new shape.Hopefully this is a simple fix because I don't want to keep turning text wrapping off when I want to refresh the image.
1 voteHi,
Thanks for reporting the issue .
We are not able to reproduce the issue in house , Kindly provide following info to nail down this issue:
1)Kindly provide Video , Test File via File→package, Steps and share with us at ShareWithAI@adobe.com in a Zip file. Please mention the title of this issue as the subject of the mail.Thanks and Regards
Ankit Goyal
Illustrator Team -
Stroke width profile selection malfunction after last update.
Stroke width profile selection not giving the proper "style" from pull-down menu. I select "uniform" but Ai creates "width profile 1"
1 vote -
Artboard Export Improperly Imports in other DV Apps
When using the Artboard Export (Control Alt E), I noticed that importing those files (in my case, JPEGs) into After Effects and Premiere results in all the files being the last output image of the batch. It doesn't matter if they are imported one at a time or in a group, through Media Browsers, Drag and Drop, or an Import Dialogue box. The files visibly appear correct on the computer when previewed.
This is experienced when importing into Adobe After Effects and Adobe Premiere (2019 and 2020). This behavior is not present in Photoshop or even Adobe Acrobat upon import.
…
1 vote -
When I enter and open an Ai file, it starts one more illustrator application.
I am working on updated version of Adobe illustrator cc 24.0.1 (64 bit) ruining on windows 10 .
If I have already opened my application and then hit enter on any AI or EPS file to open it, it launches another application of illustrator while the first one is also running . So, at a time two same applications run on my system.
I want to open that file in same application.
1 vote
- Don't see your idea?