7661 results found

1. Illustrator CC Crashes In Tablet Mode

   Illustrator regularly crashes every couple of hours when my Spectre x360 is in tablet mode, also when using the HP Pen. Is anyone else getting this?

   Running Illustrator in power saving mode was suggested as a workaround, but it's still crashing.

   System info attached.

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2. colored paper no transparent PNG

   If I simulate colored paper for my canvas background I cannot export transparent PNGs anymore. This worked before just fine and I always used this technique to be able to work with white surfaces on a "invisible" colored background. When I link the Ai into Photoshop it ignores the background as it certainly should.

   The weirdest part about it is, that the PNG always has white background (custom background is off) in the export window despite my colored paper being white at all! As soon as I deactivate colored paper simulation, the PNG can be exported transparent again.

   I'm a pro, so don't tell me about any export mistake. This worked totally fine before and now it doesn't. So please just fix it and don't Adobe-talk me into "it's your fault after all - we can't do sh**".

   If I simulate colored paper for my canvas background I cannot export transparent PNGs anymore. This worked before just fine and I always used this technique to be able to work with white surfaces on a "invisible" colored background. When I link the Ai into Photoshop it ignores the background as it certainly should.

   The weirdest part about it is, that the PNG always has white background (custom background is off) in the export window despite my colored paper being white at all! As soon as I deactivate colored paper simulation, the PNG can be exported transparent again.

   I'm a… more

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3. Illustrator 23.0.6 MacOS High Sierra slowdown, possible memory leak.

   I have noticed over the last several versions that if I leave Illustrator running for more than a few days without quitting (with and without any files open), that my system gets less and less responsive, sometimes to the point where it seems completely locked up other than cursor movement. A quick mouse over the Illustrator Icon in the dock shows that the Application is Not Responding. I have also noticed the same thing happens in Photoshop. I'm not sure if there is a memory leak in these apps or in the Creative Cloud Core environment somewhere. I took a look in the Activity Monitor and it doesn't seem to provide me with enough data to make a determination. Quitting the apps will usually return the system back to a stable fully functional state.

   I have noticed over the last several versions that if I leave Illustrator running for more than a few days without quitting (with and without any files open), that my system gets less and less responsive, sometimes to the point where it seems completely locked up other than cursor movement. A quick mouse over the Illustrator Icon in the dock shows that the Application is Not Responding. I have also noticed the same thing happens in Photoshop. I'm not sure if there is a memory leak in these apps or in the Creative Cloud Core environment somewhere. I took a… more

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4. Embedding illustrator files creates bigger artwork than original

   I use a lot old (or not that old) artwork into some new client jobs (eg: a logo or a background for a new project for consistency purposes) and sometimes embedding prior illustrator files in illustrator creates bigger artwork than original. (when I mean bigger is size i'm talking about. eg.: a square in original file was 10x10mm and when embedded gets 13x13mm)

   It happens only when embedding and the only workaround is using flatten transparency.

   I still don't know what exactly triggers this issue as it happens with seemingly random files.

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5. Very glitchy Free Transform tool

   This sure can't be right - I can't always get this to occur, but when it does happen, it's super annoying. When scaling using the Free Transform tool, there's this choppiness that doesn't allow me to control the scaling. Right now, my best work around is to enter dimension values in the Control Palette rather than use this tool at all. In the video the choppiness during the text object's decrease in size is where I'm undoing the scaling. I don't know if that helps, but maybe it will help to know that the choppy scaling is done in steps rather than in one smooth motion. I'm using the tool without letting go of it, so there should be no time when the tool stops scaling. Please fix!

   My operating system: 10.14.6
   Illustrator version 23.0.6

   This sure can't be right - I can't always get this to occur, but when it does happen, it's super annoying. When scaling using the Free Transform tool, there's this choppiness that doesn't allow me to control the scaling. Right now, my best work around is to enter dimension values in the Control Palette rather than use this tool at all. In the video the choppiness during the text object's decrease in size is where I'm undoing the scaling. I don't know if that helps, but maybe it will help to know that the choppy scaling is done in steps… more

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6. Type size shortcut doesn't work

   Cmd + shift + > for enlarging the type doesn't work both on my Illustrator & Photoshop.

   For reducing the size, it works well. (cmd+shift+<) I did reset both of them, and it fix the problem just a while before it's coming back.

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7. v23.0.6 Freezing when opening file

   Frequently Illustrator has been freezing when attempting to open recently created Illustrator files. These files can be created or modified from any recent version of Illustrator (versions for 2018 and 2019), but only seem to freeze when opened with Illustrator v23.0.6. The files seemingly will open just fine on v23.0.4 or below (I did not test every version, but I can verify that v23.0.4 works and checked on 2 versions of v22.xx.xx). The freezing occurs irregardless of the computer's operating system (Windows or Mac). It doesn't freeze on all files—but I don't know what variables are causing it. The files it has been freezing on all have one linked .ai file inside of them, 1–3 fonts, and various symbols stored in the document's Symbols library. Strangely, if you don't quit Illustrator, you can reopen the file just fine after saving, but once you quit Illustrator and try again after a few minutes later the file won't reopen until you use v23.0.4 or below.

   Frequently Illustrator has been freezing when attempting to open recently created Illustrator files. These files can be created or modified from any recent version of Illustrator (versions for 2018 and 2019), but only seem to freeze when opened with Illustrator v23.0.6. The files seemingly will open just fine on v23.0.4 or below (I did not test every version, but I can verify that v23.0.4 works and checked on 2 versions of v22.xx.xx). The freezing occurs irregardless of the computer's operating system (Windows or Mac). It doesn't freeze on all files—but I don't know what variables are causing it. The files… more

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8. guide color

   Under Preferences > Guides and Grid I have the Guides as Magenta and Grid as Red... everything is gray... I can't see the selections or any grid lines

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9. Origin of Circle Guide not visible

   When a Circle is set to be a guide, the origin (center point) is no longer visible.
   This point is very usefull for a guide.
   Changing the Show Center attribute has no effect.

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10. Performance is hindered

    Working on illustrator- have it set for 2 hours working time. At 15 minutes, the computer will log me out and force me to log back in to my illustrator file. I use High Sierra OS, Creative Cloud 2019.

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11. Object's "Appearance" is stuck

    Have been working with the functionality of the Appearance window with great success for quite a while. Today, for no apparent reason, almost every new object I create (from any drawing tool) inherits one of the Appearance attributes that I had previous assigned to a different object. Let's say that I created a line and then applied an Appearance in which I added an additional stroke. Great. Normally, I if I start a brand new object with any of the drawing tools, the new object would have the default stroke and fill features. Not any more. Now, every object I draw has the Appearance features I defined previously. But here's the weird part... If I look at the Properties ribbon or at the fill and stroke color pickers, it doesn't show the object having those Appearance properties - it just shows the default values. Moreover, if I open the Appearance window, it also does not show that any new appearance attributes have been assigned. Very weird. I thought that maybe I had accidentally defined a new Brush or a new Graphic Style and accidentally applied them, but they both seem to be typical default values. I've updated, shut-down & rebooted, but no luck. Even the stroke weight is wrong. Bizarro.

    Have been working with the functionality of the Appearance window with great success for quite a while. Today, for no apparent reason, almost every new object I create (from any drawing tool) inherits one of the Appearance attributes that I had previous assigned to a different object. Let's say that I created a line and then applied an Appearance in which I added an additional stroke. Great. Normally, I if I start a brand new object with any of the drawing tools, the new object would have the default stroke and fill features. Not any more. Now, every object I… more

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12. Illustrator window resizing problem

    My work window in Illustrator has a percular problem when I want to resign the window, after clicking in the bottom right corner the window grows much bigger (off screen) and so I have to resize the window even more than normal and my cursor as I do than is sort of on the middle of the screen and not on the corner as normal. Very strange. Only happens in Illustrator when Application Frame is turned off (which is the way I prefer)

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13. Multiple artboards saved as AI. But opens as a PDF

    Multiple artboards saved as AI. But opens as a PDF.

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14. Appearance is not applied when opening a file

    macOS Mojave 10.14.6 Illustrator 23.0.6
    Model Name: MacBook Pro
    Model Identifier: MacBookPro13,3
    Processor Name: Intel Core i7
    Processor Speed: 2.6 GHz

    Conditions for failure
    1. Illustrator Preferences / General [Show The Home Screen When No Documents Are Open] Put a check.
    2. Show Links Panel. Links Panel Options [Thumbnail Size] Select other than None.
    3. The Place image format is EPS.
    4. Open a file with the Home Screen displayed.

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    1 comment  ·  Effects, Appearance, Graphic Styles  ·  Edit…  ·  Delete…  ·  Admin →
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15. Flatten Transparency Bug in v 23.0.6

    When using Flatten Transparency in v23.0.6 on MacBook Pro 2.6GHz i7 iOS Mojave 10.14.6 with 16GB 1600 MHz DDR3 ram, Nothing seems to be happening for several minutes. All of the drop down menus are grayed out, and it doesn't even get to the flatten transparency settings dialog box.

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16. Javascript textFonts.getByName() throws Illustrator error 1430996551

    Trying to use Javascript textFonts.getByName() throws Illustrator error 1430996551. Stopped working on some machines out of the blue, without any Illustrator update. Still works on at least one mac in the studio (same Illustrator version as on other computers).

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17. Measurement labels is not showing properly (Smart Guide)

    Hello,

    I found a bug that is not showing measurement labels properly on a specific environment.

    in Windows 10 Pro Korean,
    English version of Illustrator CC is not showing measurement labels properly (it just shows a narrow gray box, no text at all inside of the box).

    When I install Korean version of Illustrator CC, it shows the measurement labels properly. I think this causes because of the font issues or Windows local system.

    I hope this bug is going to be fixed as soon as possible.

    Thanks

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18. navigator doesnt work

    i`m using latest illustrator build, the navigator panel just doesnt work anymore.

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19. Diagrams pasted from excel (office 365 version) to adobe illustrator on MAC cannot show correct font of numbers and characters

    It seems that the original version of excel (such as office 2013 and office 2016) do not have this problem. However, diagrams pasted from excel to clipboard is correct. So there may be some problem in transfering diagrams from latest excel version.

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20. Memory problems in all versions past 23.0.2.

    I work for a IT managed services company who's primary customers are advertising agencies on MacOS. We have had to keep everyone back at Illustrator 23.0.2 due to various memory issues. Every time a new update is released, we get a pile of calls saying Illustrator is crashing. We check and sure enough, they have upgraded in hopes that the new version is stable. It has not been and now we are up to 23.0.6 and I just got the same call. Please fix it and release something that is solid. I'm getting sick of downgrading people so they can do their jobs.

    I work for a IT managed services company who's primary customers are advertising agencies on MacOS. We have had to keep everyone back at Illustrator 23.0.2 due to various memory issues. Every time a new update is released, we get a pile of calls saying Illustrator is crashing. We check and sure enough, they have upgraded in hopes that the new version is stable. It has not been and now we are up to 23.0.6 and I just got the same call. Please fix it and release something that is solid. I'm getting sick of downgrading people so they can… more

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