8298 results found

1. Properties panel causing inconsistent tab group behaviour

   The new Properties panel has a fixed width. When it's in a tab group with panels that don't have a fixed width (eg. the Layers panel), the tab group exhibits different behaviours depending on whether the tab group is docked or free-floating.

   When the tab group is free floating, switching between the tabs causes the panel to change width according to each tab's setting, which is what you would expect. Eg. Go to the Layers tab and make the panel very wide. Switch to the Properties tab and the panel auto-shrinks. Switch back to the Layers panel and the width auto-expands back to where you set it.

   But when the tab group is docked to the side of the open document then no matter what width you set for a panel, the width auto-shrinks when the Properties panel is selected but doesn't auto-expand to it's previous width when you switch to a different tab. Eg. Start with the Layers panel and expand the width. Switch to the Properties tab and the panel auto-shrinks as expected. But switch back to the Layers tab and the panel does not auto-expand back to the previous width setting as it should, instead it stays at the Properties panel width (which is a useless width for most other panels)

   This makes it very difficult to include the Properties panel in a tab group with panels of varying width, such as the Layers panel.

   The new Properties panel has a fixed width. When it's in a tab group with panels that don't have a fixed width (eg. the Layers panel), the tab group exhibits different behaviours depending on whether the tab group is docked or free-floating.

   When the tab group is free floating, switching between the tabs causes the panel to change width according to each tab's setting, which is what you would expect. Eg. Go to the Layers tab and make the panel very wide. Switch to the Properties tab and the panel auto-shrinks. Switch back to the Layers panel and the width… more

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   1 comment  ·  Properties Panel  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  Illustrator Engineering responded

   Hi All,

   This issue has been fixed in latest release. Please upgrade to 23.0.3 to get the fix.

   Thanks & Regards,
   Raghuveer Singh

2. GPU rendering issue with artwork disappearing

   When working in Outline mode zoomed in and switching back to Preview, artwork disappears from view when zooming out.

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   5 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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   Request to Contact Support  ·  Ashutosh Chaturvedi responded

   I am closing the ticket due to lack of response.
   Please get in touch with us at sharewithai@adobe.com or any of the other support channels – https://helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
   Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

   Warm Regards,
   Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator

3. Proof Colors preview doesn't work on GPU (NVidia), only CPU

   Illustrator CC 2017 version 21.1.0 (64 bit)
   Dual Nvidia GTX 1060 cards, 6 GB VRAM (Not SLI)
   Intel Core i7-6700K @ 4.00 GHz

   Proof Colors preview doesn't work with GPU rendering, only on CPU.

   Basically, when using GPU rendering, turning on Proof Colors and changing the proof setup to Simulate Paper Color, for example, does absolutely nothing. Document is in CMYK color mode, simulating SWOP 2, with simulate paper color activated.

   When I change to CPU rendering, this works as expected. GPU rendering in InDesign and Photoshop also works as expected.

   I've tried deleting Illustrator preferences, restarting, etc.

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   5 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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4. Drop down menus stop working

   Drop down menus will stop working at random. For example, the weight menu under the character panel will not drop down. However, if for example I have my font set to "Black", although I cannot use the drop down menu, I can select the word "Black" and type "Bold" and it will switch the font to bold.

   This happens with various menus throughout the software. I have not been able to fix it. Even after quitting the program and restarting my computer the issues persists.

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   Request to Contact Support  ·  4 comments  ·  User Interface  ·  Delete…  ·  Admin →
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5. New Blend panel doesn’t support actions

   As reported by Kurt Gold here —https://community.adobe.com/questions-652/illustrator-30-7-new-blend-panel-no-actions-1635013

   In Illustrator 30.7 the modal Blend Options dialog was replaced with a dedicated Blend panel. Basically, that's an improvement.

   BUT: Unlike the modal dialog, none of the settings in the new panel can be recorded as part of an action in the Actions panel. That's a pain.

   Adobe, I guess you can imagine that this is a serious setback for action creators?

   What is the general reason why you don't make sure that new commands/settings are always actionable?

   6 votes

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   0 comments  ·  Actions  ·  Delete…  ·  Admin →
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6. All fonts disappeared in Font Explorer list

   I work on PC with the latest version of Illustrator, version 30.1. None of my fonts show in the drop-down menu. I've deleted and reinstalled Illustrator, deactivated and reactivated the auto-activate Adobe fonts option, checked whether Adobe fonts are synced through the Creative Cloud App. Nothing seems to work, while they work fine on Photoshop and InDesign. The only way I can use a font is by using the Eyedropper tool on an already existing body of text. How do I fix this? Please help!

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   4 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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7. Libraries Panel Freeze & Distortion Glitch

   Persistent issue occurring on operating system: macOS Sequoia 15.7.2 with model: MacBook Pro (16-inch, 2021)
   Occasionally occurring up on brand new computer macOS Sequoia 15.7.2 with model: MacBook Pro (16-in, 2025)
   Both computers are on Adobe Illustrator Version: 30.0 (issue also occurred on 29.6.1)

   Steps to Reproduce:
   - Launch Adobe Illustrator.
   - Open the Libraries panel (Window > Libraries).
   - Work in Illustrator for a period of time (issue does not occur immediately but happens consistently enough throughout day to interrupt working ability).
   - Attempt to interact with the Libraries panel.

   Expected Result: The Libraries panel should display correctly and allow selection of assets.

   Actual Result: The Libraries panel graphic stretches vertically and becomes disproportionate. Items in the panel are no longer selectable. The only temporary fix is quitting Illustrator and reopening it, but the issue eventually returns. Typically occurs 10-15 times a day on this computer.

   Summary of Troubleshooting Attempts:
   - Verified issue persists across Illustrator versions (29.6.1 and 30.0).
   - Cleared Creative Cloud Libraries cache (~/Library/Application Support/Adobe/Creative Cloud Libraries/ contents).
   - Cleared Illustrator-specific cache (ILST and LIBS folders).
   - Cleared CoreSync cache (~/Library/Application Support/Adobe/CoreSync/ contents).
   - Relaunched Creative Cloud Desktop and Illustrator.
   - Disabled GPU Performance in Illustrator preferences.
   - Verified Creative Cloud and Illustrator are up to date.
   - Issue persists after all steps.

   Additional Notes:
   - Problem began on the 2021 computer after upgrading to macOS Sequoia (did not occur on previous macOS version).
   - Occurs on all macs updated to Sequoia; we have 3 others we decided to hold off on because of this issue.
   - Other Adobe apps do not exhibit this behavior at this point.

   See screenshot for visual of issue.

   Persistent issue occurring on operating system: macOS Sequoia 15.7.2 with model: MacBook Pro (16-inch, 2021)
   Occasionally occurring up on brand new computer macOS Sequoia 15.7.2 with model: MacBook Pro (16-in, 2025)
   Both computers are on Adobe Illustrator Version: 30.0 (issue also occurred on 29.6.1)

   Steps to Reproduce:
   - Launch Adobe Illustrator.
   - Open the Libraries panel (Window > Libraries).
   - Work in Illustrator for a period of time (issue does not occur immediately but happens consistently enough throughout day to interrupt working ability).
   - Attempt to interact with the Libraries panel.

   Expected Result: The Libraries panel should display correctly and… more

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   2 comments  ·  Cloud, Libraries  ·  Delete…  ·  Admin →
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8. Dotted Guides are not precise in GPU preview

   Guides should allow us to be sure about alignment.
   And while in CPU it’s mostly true, in GPU preview dotted guides get drawn 1 pixel off.
   These should perfectly overlap the edges of the object aligned!

   Look at the GIF attached

   If you notice a bug with the bounding bounding box not getting displayed when I select the rectangle in the CPU Preview mode — it’s a separate Beta-only bug, reported here: http://illustrator.uservoice.com/forums/939477/suggestions/50759876

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   3 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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   Need More Info  ·  Illustrator Engineering responded

   Hi,

   Thanks for reporting this issue.

   
   

   We are unable to reproduce this issue in house. We need your help in getting this issue reproducible.

   Kindly provide a video and Test file(Via File→Package) with some steps with which you are facing issue and share with us in a zip file at sharewithai@adobe.com. Please mention the title of this issue as the subject of the mail.

   Please Also let us know if you have been using any 3rd Party plugin while facing this problem.

   Since this is not a generic issue that we can reproduce at our end, we might need someone to look into your machine to figure out what is going on here.

   If yes, then please do let me know about your available time so that I can schedule a connect session accordingly.

   Our time zone is IST (+5:30 GMT).We are available between 8.00 am to 8.00 pm IST.

   Thanks and Regards,

   Aishwarya G Gadodia

   Illustrator Team

   
   

   Hi,

   Thanks for reporting this issue.

   
   

   We are unable to reproduce this issue in house. We need your help in getting this issue reproducible.

   Kindly provide a video and Test file(Via File→Package) with some steps with which you are facing issue and share with us in a zip file at sharewithai@adobe.com. Please mention the title of this issue as the subject of the mail.

   Please Also let us know if you have been using any 3rd Party plugin while facing this problem.

   Since this is not a generic issue that we can reproduce at our end, we might need someone to look into your machine to figure out what is going on here.

   If yes, then please do let me know about your available time so that I can schedule a connect session accordingly.

   Our time zone is IST (+5:30 GMT).We are available between 8.00 am to 8.00 pm… more

9. Illustrator no longer keeping custom layer colors. Layer colors revert to black

   In recent Illustrator builds, custom layer colors applied to layers are not being saved with the document. When reopening the file, all layers that used custom colors revert to black, regardless of the original assignments. Default layer colors still persist correctly.

   Steps to Reproduce:
   Create a new Illustrator document.
   Add multiple layers.
   Assign custom RGB colors to the layers (not from the default layer color list).
   Save and close the document.
   Reopen the document.

   Expected Result:
   Layers retain the custom colors assigned to them.

   Actual Result:
   All custom-colored layers revert to black, while default colors are preserved.

   Impact:
   This breaks workflows that depend on a standardized layer color scheme (e.g., manufacturing, prepress, or complex multi-step production). Users can no longer rely on Illustrator to persist custom colors across sessions.

   In recent Illustrator builds, custom layer colors applied to layers are not being saved with the document. When reopening the file, all layers that used custom colors revert to black, regardless of the original assignments. Default layer colors still persist correctly.

   Steps to Reproduce:
   Create a new Illustrator document.
   Add multiple layers.
   Assign custom RGB colors to the layers (not from the default layer color list).
   Save and close the document.
   Reopen the document.

   Expected Result:
   Layers retain the custom colors assigned to them.

   Actual Result:
   All custom-colored layers revert to black, while default colors are preserved.

   Impact:
   This breaks… more

   6 votes

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   1 comment  ·  Layers  ·  Delete…  ·  Admin →
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   Done (Available in Beta)  ·  AdminAkshaya Saxena (Admin, Adobe Illustrator) responded

   We have fixed this issue with latest Beta - 30.0.0.114

   Please give it a try and let us know your observations.

10. Real Time Drawing & Editing will not turn off for drawing shapes

    When I have Real Time Drawing & Editing turned OFF, shapes (rectangle, ellipse) still show up filled while drawing, instead of just the vector outline as expected.

    Steps to recreate:
    turn off real-time drawing & editing
    select random fill color
    select shape tool
    draw shape

    expected result: only vector outline is seen during drawing
    actual result: filled shape is seen during drawing

    I tested this and found the same behavior on both my Windows 10 desktop and my Windows 11 Laptop, both running Illustrator 29.8.1 (64-bit).

    There is no problem when moving an object, that still displays the vector outline as expected.

    When I have Real Time Drawing & Editing turned OFF, shapes (rectangle, ellipse) still show up filled while drawing, instead of just the vector outline as expected.

    Steps to recreate:
    turn off real-time drawing & editing
    select random fill color
    select shape tool
    draw shape

    expected result: only vector outline is seen during drawing
    actual result: filled shape is seen during drawing

    I tested this and found the same behavior on both my Windows 10 desktop and my Windows 11 Laptop, both running Illustrator 29.8.1 (64-bit).

    There is no problem when moving an object, that still displays the vector outline… more

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    2 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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    Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Fixed and works as it should do in Beta 30.0.0.72 — please try to install it (or update if it’s installed) and verify if it works for you, before it gets pushed into General build.

11. Scale strokes box keeps unchecking

    The "Scale Strokes and Effects" box keeps becoming unchecked making it necessary for me to check preferences for each document.

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    4 comments  ·  Strokes  ·  Delete…  ·  Admin →
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12. Recent Colors is adding the [None] swatch as K=0 and apply white

    When fill is focused, setting [None] adds the white (K=0) chip into Recent Colors sections.
    Doesn’t happen for strokes.

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    0 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    Hi Everyone,

    We have fixed this bug in our latest release – v 29.8.1 which is available worldwide now.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

13. New Artboard Paste in Front Fails and Select Artboard Fails in Artboards panel

    Illustrator 29.6.1 - Mac
    When starting with more than one artboard.
    If you select all objects on an artboard. Copy.
    Then make a new identical artboard in another position to the artboard you copied artwork from, you cannot select the new artboard and paste in front.
    I suspect it is a bug how illustrator keeps track of how many artboards it has because the name is always artboard [number] and the new artboard number in the name is always incorrectly one higher than the actual number.
    You can no longer select an artboard in the Artboards panel and select objects you create on the new artboard using Select All on active artboard.
    This creates a problem in Extendscript or AppleScript because you can no longer set the active artboard correctly and have it display properly even with redraw. This bug does not occur in 29.5

    Illustrator 29.6.1 - Mac
    When starting with more than one artboard.
    If you select all objects on an artboard. Copy.
    Then make a new identical artboard in another position to the artboard you copied artwork from, you cannot select the new artboard and paste in front.
    I suspect it is a bug how illustrator keeps track of how many artboards it has because the name is always artboard [number] and the new artboard number in the name is always incorrectly one higher than the actual number.
    You can no longer select an artboard in the Artboards panel and select objects… more

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    10 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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14. Scroll wheel over Opacity input field only affects selected object if the input is NOT focused

    1. Switch to the CPU preview, or use the GPU preview and turn off 'real-time drawing & editing'.
    2. Make an object. Keep it selected.
    3. Hover your cursor over the opacity numeric input box in Transparency or Properties. Play with your scroll wheel. Watch the opacity change.
    4. Click in the input box. Keep the cursor over it. Play with your scroll wheel. The number changes but the object does not, until you hit return.
    5. Try this in Illustrator 2020. Observe that in both steps 3 and 4, the object changes opacity regardless of whether you click on the opacity input box or not.

    The settings in the Performance pane of the prefs interact with this:

    If the GPU preview is on, this only happens if 'real-time drawing and editing' is off.

    If the CPU preview is on, this always happens regardless of the status of the real-time drawing switch.

    I observed this on a Mac running OS 14.7.6 and Illu 29.3; this change happened somewhere between 24.3 and 29.3. I just checked 27.8.1 and it has the new, undesired behavior as well. I'll see if I can get the person who brought this glitch to my attention to report their operating system and Illu version here as well.

    This may affect other input boxes, I tried a few different stroke weight boxes and it does not affect them. The original discoverer suggested that other input boxes are affected but only listed the opacity.

    1. Switch to the CPU preview, or use the GPU preview and turn off 'real-time drawing & editing'.
    2. Make an object. Keep it selected.
    3. Hover your cursor over the opacity numeric input box in Transparency or Properties. Play with your scroll wheel. Watch the opacity change.
    4. Click in the input box. Keep the cursor over it. Play with your scroll wheel. The number changes but the object does not, until you hit return.
    5. Try this in Illustrator 2020. Observe that in both steps 3 and 4, the object changes opacity regardless of whether you click on the opacity input box or… more
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    1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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15. The name of the missing link gets trimmed from the left side in the file name field in the dialog

    But why the name of the link in File Name field in the dialog gets displayed trimmed from the left side, even though the input has PLENTY of space in my dialog window?
    This behavior is not new.
    I have my guesses that it’s a legacy behavior, to make sure the name is seen on a smaller screen in the smallest dialog... but Ai probably knows the size of the dialog window and can calculate if it fits?

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    6 votes

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    0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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16. Can't Save multiple artboards as a Single File PDF from Export for Screens in 29.6

    Even though the single file option is checked, multiple artboards will not be saved in a single file, but as separate PDFs.
    This worked in previous versions.
    See forum report from Helena here:
    https://community.adobe.com/t5/illustrator-discussions/illustrator-2025-mac-os-15-4-1-can-t-save-single-file-pdf-from-export-for-screen/m-p/15381019#M445463

    6 votes

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    8 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminAkshaya Saxena (Admin, Adobe Illustrator) responded

    Fix is available in version 29.7.1

17. Holding Shift ignores Snap to Grid when creating artboards

    When Snap to Grid is enabled, artboards now respect it, both when moved or get created... unless you hold Shift to constrain proportions when resizing or making it a square.

    Totally works for rectangles, I can see no reason to prevent artboards from behaving in a similar fashion.

    Here’s a somewhat similar request about these also misbehaving with smart guides:
    http://illustrator.uservoice.com/forums/601447/suggestions/46604530

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    0 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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18. Allow to change scale and precision, show/hide units for existing dimensions

    Once dimension is created, we can’t change some parameters of it: scale, precision, units displayed.
    We can open Dimension Tool Options and change these for NEW dimensions, but both Properties and Control don’t allow to modify existing ones.

    The only thing we can do is change these parameters, create a new dimension and then hit 'Apply to all' button in Quick Actions section in Properties (which should be a menu command as well: http://illustrator.uservoice.com/forums/333657/suggestions/49010378) — but what if we don’t need to change ALL the dimensions, but only some?
    Another thing is to delete a dimension and recreated it (but what if I have hundreds of these on canvas already?)

    Once dimension is created, we can’t change some parameters of it: scale, precision, units displayed.
    We can open Dimension Tool Options and change these for NEW dimensions, but both Properties and Control don’t allow to modify existing ones.

    The only thing we can do is change these parameters, create a new dimension and then hit 'Apply to all' button in Quick Actions section in Properties (which should be a menu command as well: http://illustrator.uservoice.com/forums/333657/suggestions/49010378) — but what if we don’t need to change ALL the dimensions, but only some?
    Another thing is to delete a dimension and recreated it… more

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    6 votes

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    1 comment  ·  Tools  ·  Delete…  ·  Admin →
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19. Can’t place an object between unfurled groups in Layers

    If you have two groups unfurled in Layers — good luck in positioning an object between them in Layers. Any spot you drop it in will move it into either group, like the first attached GIF shows.

    And if the object is originally within a group, you’d have to move it outside first, collapse both groups and only then put it in-between... when you have a complex layer structure it can be very painful.

    Unlike in Photoshop (GIF 2), Send Backwards / Send to Back won’t move the object outside of the group, and dragging the layer to the left side of the tree doesn’t work s well — in Photoshop it just works, in Illustrator we get the 'forbidden' cursor.

    If you have two groups unfurled in Layers — good luck in positioning an object between them in Layers. Any spot you drop it in will move it into either group, like the first attached GIF shows.

    And if the object is originally within a group, you’d have to move it outside first, collapse both groups and only then put it in-between... when you have a complex layer structure it can be very painful.

    Unlike in Photoshop (GIF 2), Send Backwards / Send to Back won’t move the object outside of the group, and dragging the layer to the left… more

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    6 votes

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    0 comments  ·  Layers  ·  Delete…  ·  Admin →
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20. Color picker picks a color behind the OK button

    When using the eyedropper in Color Picker, when you click OK it samples the color behind the OK button instead of the one selected with the eyedropper.

    Apple iMac M1 Sequoia 15.3.2 (24D81)
    Illustrator 29.4

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    Under Review  ·  3 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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